<p>Robert Half Legal is partnering with a leading telecommunications company specializing in satellite manufacturing and secure communications technology for government and commercial agencies. We are seeking a detail-oriented Contracts Administrator for an immediate contract-to-hire assignment, covering a leave of absence and supporting mission-critical projects serving federal clients.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Review and ensure contracts comply with company policies and applicable regulations.</li><li>Support documentation and management of federal and commercial contracts.</li><li>Assist with contract modifications, renewals, and terminations.</li><li>Maintain accurate contract files and records.</li><li>Track contract deliverables, timelines, and key dates.</li><li>Liaise with internal stakeholders (legal, operations, finance) to answer questions about contract terms and processes.</li><li>Provide general administrative support to the contracts team as needed.</li></ul><p><br></p>
We are looking for an experienced IT Director to oversee and manage the technology operations of our organization in Phoenix, Arizona. The ideal candidate will provide strategic leadership in IT infrastructure, ensuring optimal performance and security across all systems. This role demands a hands-on approach to problem-solving and a forward-thinking mindset to align technology solutions with business objectives.<br><br>Responsibilities:<br>• Direct and manage IT operations, ensuring seamless functionality and performance across all systems.<br>• Lead deskside support teams to address technical issues efficiently and maintain high user satisfaction.<br>• Oversee hardware deployments and ensure timely installation and configuration of computer systems.<br>• Implement and maintain robust backup technologies to protect organizational data.<br>• Manage and optimize Cisco technologies to enhance network performance and security.<br>• Develop and enforce IT policies and protocols to maintain compliance and operational efficiency.<br>• Collaborate with other departments to align IT strategies with business goals.<br>• Monitor system performance and troubleshoot issues to minimize downtime.<br>• Research and recommend new technologies to improve business processes and IT capabilities.
We are looking for a dedicated and experienced Senior Customer Service Representative to join our team in Phoenix, Arizona. In this role, you will play a pivotal part in assisting homeowners by providing exceptional service and resolving financial challenges. This is a long-term contract position offering the opportunity to contribute to a fast-paced and dynamic environment while championing positive homeowner experiences.<br><br>Responsibilities:<br>• Provide personalized assistance to homeowners facing financial difficulties, building trust and negotiating payment arrangements to ensure customer satisfaction.<br>• Accurately document all collection activities, including inbound and outbound communications, using the company’s platform.<br>• Coordinate and submit account modifications, forbearances, extensions, and repayment plans to support homeowners.<br>• Offer guidance and mentorship to other team members, leading key departmental initiatives and projects as needed.<br>• Collaborate closely with internal teams, including Loan Administration and Default Servicing, to address account discrepancies and resolve issues.<br>• Conduct skip tracing and loan calculations, such as amortization schedules and simple interest, to ensure accurate account management.<br>• Identify opportunities for process enhancements and recommend improvements to optimize workflows.<br>• Maintain compliance with industry regulations and handle sensitive documentation with the utmost confidentiality.<br>• Utilize workforce tools and partner with workforce management teams to improve operational efficiency.
