We are looking for a PC Technician to support end-user technology needs in Phoenix, Arizona. This Contract position focuses on maintaining computer hardware, preparing and configuring devices, and providing responsive deskside assistance across Microsoft-based environments. The ideal candidate brings hands-on technical troubleshooting skills, strong knowledge of operating systems and networking fundamentals, and experience working with Dell Technologies equipment and Active Directory.<br><br>Responsibilities:<br>• Provide on-site technical support for desktop and laptop issues, resolving hardware, software, and peripheral problems for end users.<br>• Set up, image, configure, and deploy computer systems and related equipment in accordance with organizational standards.<br>• Diagnose operating system performance issues and restore devices to proper working order through effective troubleshooting and repair.<br>• Manage user account support tasks within Active Directory, including access updates, basic account maintenance, and workstation connectivity assistance.<br>• Install, update, and support Microsoft applications and workstation configurations to ensure reliable day-to-day operations.<br>• Assist with network-related troubleshooting by identifying connectivity problems and coordinating resolution for local devices and user workstations.<br>• Maintain accurate records for asset assignments, device configurations, service activity, and deployment status.<br>• Support specialized hardware environments, including systems associated with EO/IR technology, while following established technical procedures.
We are looking for a PC Technician to support end-user technology needs in Phoenix, Arizona. This is a Contract position focused on maintaining computer hardware, preparing devices for deployment, and resolving technical issues across desktop environments. The ideal candidate brings hands-on experience with Dell Technologies equipment, Microsoft platforms, operating systems, networking fundamentals, and Active Directory while delivering dependable deskside support.<br><br>Responsibilities:<br>• Provide on-site technical assistance for desktop, laptop, and peripheral issues, ensuring timely resolution for end users.<br>• Install, configure, and deploy computer hardware and software in alignment with organizational standards and project needs.<br>• Troubleshoot operating system, Microsoft application, and connectivity problems across a variety of user devices.<br>• Support account-related tasks within Active Directory, including basic user and system administration activities.<br>• Prepare and image systems for new deployments, replacements, and refresh initiatives using established configuration practices.<br>• Diagnose hardware failures on Dell Technologies equipment and coordinate repair or replacement as needed.<br>• Maintain accurate asset, configuration, and support records to promote consistency and operational visibility.<br>• Deliver deskside support for escalated technical concerns, working directly with users to restore functionality efficiently.
We are looking for a detail-oriented IT Support specialist to provide dependable technical assistance and hands-on infrastructure support for a growing organization in Phoenix, Arizona. This Long-term Contract opportunity is ideal for someone who combines strong help desk experience with practical networking knowledge across switching, routing, firewalls, and Microsoft-based environments. The role will support daily operations while also contributing to network administration activities tied to organizational acquisition efforts, with a schedule that generally aligns with daytime business hours and may start earlier to support East Coast teams.<br><br>Responsibilities:<br>• Deliver timely technical support for end users by diagnosing and resolving hardware, software, and access-related issues across the IT environment.<br>• Maintain and troubleshoot network infrastructure, including switching and routing equipment, to promote stable and secure connectivity.<br>• Administer and support firewall technologies, including Palo Alto solutions, by assisting with configuration, monitoring, and issue resolution.<br>• Manage user accounts, permissions, and directory services within Microsoft and Active Directory environments.<br>• Assist with backup processes and recovery readiness to help protect business-critical systems and information.<br>• Support computer hardware setup, upgrades, and replacement activities for desktops, laptops, and related equipment.<br>• Contribute to configuration management and documentation efforts to improve consistency and visibility across supported systems.<br>• Provide network administration support related to organizational acquisition activity, helping integrate and maintain infrastructure as needed.