We are looking for a detail-oriented Small Market Sales Assistant to join our team in Rochester, New York. In this long-term contract role, you will support top-performing sales representatives and leadership by managing administrative tasks and ensuring smooth communication with clients and referral sources. This is a fantastic opportunity to contribute to a dynamic payroll services industry while utilizing your organizational and technical skills.<br><br>Responsibilities:<br>• Provide administrative support to sales representatives and leadership by handling correspondence and documentation.<br>• Utilize business software tools, including Salesforce, Microsoft Outlook, and spreadsheets, to process and track sales activities.<br>• Coordinate submission workflows, ensuring all requirements are met and deadlines are adhered to.<br>• Serve as a point of contact for clients, referral sources, and sales team members to facilitate seamless communication.<br>• Prepare reports, organize data, and maintain accurate records of sales activities.<br>• Assist in creating and managing client proposals and submissions.<br>• Monitor and log sales activities into the CRM system for accurate reporting and tracking.<br>• Perform ad hoc tasks such as photocopying, scanning documents, and other administrative duties as needed.<br>• Ensure compliance with company protocols and maintain confidentiality in all interactions.
<p>We are seeking a detail-oriented and proactive Purchasing & Inventory Specialist to join our client’s team. This role is responsible for managing the procurement process, optimizing shipping and inventory practices, and supporting the sales and warehouse teams to ensure smooth operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Review and approve detailed sales orders.</li><li>Create, prepare, send, and revise purchase orders for products including equipment, supplies, software, materials, components, and services.</li><li>Optimize shipping methods and costs to ensure the best value for the organization and its customers.</li><li>Expedite orders with distributors or manufacturers as needed.</li><li>Provide accurate product lead times and estimated ship dates for all open orders.</li><li>Process and receive purchase and sales orders in the ERP system.</li><li>Monitor distribution partners’ inventory levels and lead times.</li><li>Enter new part numbers into the ERP system with correct income/expense account alignment.</li><li>Generate weekly reports on purchasing transactions, including volume and dollar value of processed and open orders.</li><li>Notify the sales team of vendor discount pricing issues at least 15 days before expiration.</li><li>Ensure inventory transactions reflect the actual physical movement of items, including RMAs.</li><li>Request demo equipment from distribution or manufacturing partners.</li><li>Investigate and resolve transaction and billing discrepancies.</li><li>Assist with monthly inventory counts and related investigations.</li><li>Support warehouse operations including shipping, pre-kitting, and receiving inventory as needed.</li><li>Serve as a backup for warehouse staff in shipping and receiving.</li><li>Recommend improvements to purchasing systems to enhance vendor relationships and reduce costs.</li><li>Collaborate with inventory control and sales teams to maintain appropriate inventory levels.</li><li>Identify and manage obsolete or slow-moving stock to minimize losses.</li><li>Provide support to the Sales Team during peak periods.</li><li>Assess, manage, and mitigate procurement-related risks.</li><li>Perform other duties as assigned.</li></ul><p><br></p>
<p>We are partnering with a dynamic consumer services organization looking for an experienced and dynamic Director of Customer Success to lead their centralized customer support operations in Phoenix, Arizona. This role is integral to ensuring customer satisfaction and retention across multiple storefront locations. The ideal candidate will have a strong sales mindset, exceptional leadership abilities, and the technical acumen to optimize systems and workflows as the company scales rapidly.</p><p><br></p><p>Responsibilities:</p><p>• Lead and expand a centralized customer success team that supports multiple storefronts across various regions.</p><p>• Recruit, train, and manage a growing team to ensure consistent delivery of excellent customer support services.</p><p>• Oversee key operational areas including customer onboarding, billing, reservations, and escalated support.</p><p>• Foster a collaborative and positive team culture that prioritizes growth, psychological safety, and high performance.</p><p>• Streamline and document workflows to enhance efficiency and reduce complexity in daily operations.</p><p>• Develop and implement training programs to scale team capabilities effectively.</p><p>• Collaborate with marketing and operations teams to ensure alignment and improve customer engagement strategies.</p><p>• Monitor team performance and customer satisfaction metrics to identify areas for improvement.</p>
<p><strong>Overview:</strong></p><p> We are seeking a dynamic Payroll Relationship Manager to support small and medium-sized business clients with a comprehensive payroll solution. As a Payroll Relationship Manager, you will guide clients through the onboarding, activation, and ongoing support process, ensuring a seamless payroll experience and efficient tax compliance. This is an ideal opportunity for those who thrive in a collaborative and fast-paced environment while delivering exceptional client service.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Consultation & Solutioning:</strong></li><li>Advise clients on payroll solutions, including payments and payroll support.</li><li>Collaborate with Business Development, Relationship Managers, and Product teams to recommend tailored payroll services.</li><li><strong>Onboarding & Activation:</strong></li><li>Lead the onboarding process, ensuring a smooth setup and activation of the payroll solution.</li><li>Oversee client training on payroll platform features, including integration with tax filing automation.</li><li><strong>Client Relationship Management:</strong></li><li>Serve as the primary contact for payroll clients, addressing inquiries and troubleshooting issues.</li><li>Manage client feedback and advocate for process improvements.</li><li><strong>Sales & Cross-Sell:</strong></li><li>Execute product pilots and nurture leads in partnership with Marketing.</li><li>Cross-sell value-added payroll and payment services to existing clients to drive revenue and client loyalty.</li><li><strong>Process Improvement:</strong></li><li>Identify opportunities to enhance onboarding, activation, and ongoing support processes.</li><li>Contribute to feedback loops with sales leadership, marketing, and product teams.</li></ul>
We are seeking a highly organized and detail oriented Office Manager to provide comprehensive administrative support to the team while ensuring the smooth and efficient operation of the office. This position will oversee daily operations, ensuring departmental objectives are being achieved. This role involves planning, organizing, and leading the team to meet goals and improve overall productivity and efficiency. <br>We are looking for someone that can self-direct and have the initiative to identify tasks that need to be completed throughout the day. You must be comfortable with taking orders and executing on projects. <br>Qualifications: <br>Advanced computer skills including Office365, Microsoft Word, Excel, PowerPoint, Outlook, CRM and proprietary inventory management software<br>Quick learner with aptitude for new systems and programs<br>Exceptional organizational and time-management skills with the ability to prioritize multiple projects in a deadline-driven environment<br>detail oriented communication skills, both written and verbal<br>Demonstrated leadership skills with an aptitude and willingness to effectively train others<br>Demonstrated high skill with editing, and utilizing proper grammar and spelling<br>Demonstrated initiative and problem-solving ability with minimal supervision, knowing when to seek clarification and lead by example.<br>60 WPM typing speed required<br>5+ years related experience including at least 2 years in a management and/or supervisory role<br> <br>Responsibilities:<br>Oversee daily office operations and workflow<br>Maintain customer and vendor records using our CRM and inventory management systems<br>Create packing slips, invoices and purchase orders in Fishbowl<br>Work with our warehouse team to assist with managing shipments and deliveries<br>Maintain organized systems for document management and follow-up on outstanding items<br>Coordinate tradeshows and travel for the sales department<br>Monitor and replenish office supplies and maintain inventory records<br>Ensure office procedures and standards are followed and maintained<br>Track ongoing tasks and projects sending the team reminders and assisting with resolving roadblocks <br>Assist management with delegating tasks to the appropriate team members<br>Develop and implement strategies to improve team performance<br>Communicate goals, updates, and other important information to team members and leadership<br>Assist the sales department with quotes, vendor orders, and shipping costs<br>Complete monthly inventory of products and marketing materials<br>Assist with domestic shipping tasks such as sending tracking, and updating systems with logistics details <br>Email vendors professionally for pricing, lead times, and freight details<br>Maintain and organize office files, records, and documentation
We are looking for an organized and detail-oriented Collections Specialist to join our team in Phoenix, Arizona. This role involves managing customer orders, handling inquiries, and supporting various business processes to ensure seamless operations. The ideal candidate will excel in resolving discrepancies, maintaining strong relationships with stakeholders, and contributing to process improvements.<br><br>Responsibilities:<br>• Process customer orders from receipt to invoice, ensuring accurate entry into Sage 200.<br>• Verify electronic orders by cross-checking data in Sage against TrueCommerce to confirm pricing and quantities.<br>• Resolve discrepancies related to pricing or quantities to ensure order completion and accuracy.<br>• Release orders to the warehouse by reconciling data between Sage and the warehouse management system for consistency.<br>• Respond to customer inquiries regarding deliveries, returns, and product details in a timely manner.<br>• Collaborate with sales account managers to maintain clear communication and foster productive relationships.<br>• Assist with raising invoices and issuing credit notes to support the Deduction Analyst.<br>• Identify and implement process improvement opportunities within the Customer Service team.<br>• Address consumer complaints by logging data, resolving issues, or escalating concerns to the Quality team as needed.<br>• Perform additional duties aligned with the role’s responsibilities to maintain high standards.
<p><strong>Copywriter/Content Specialist</strong></p><p><strong>Duration:</strong> 3-Month Contract, 40 hours/week</p><p><br></p><p>We’re looking for a <strong>Copywriter/Content Specialist</strong> who thrives in fast-paced environments and knows how to bring brand stories to life across multiple channels. This is a full-time contract role supporting a dynamic team focused on delivering high-impact marketing content.</p><p><br></p><p><strong>A Day in the Life:</strong></p><p>You’ll be responsible for developing high-quality, engaging, and persuasive copy for a variety of marketing materials, including website content, email campaigns, social media posts, white papers, case studies, and more. You’ll maintain and refine the company’s brand voice, ensuring consistency across all communication channels. You’ll bring fresh, creative thinking to challenge the status quo while staying true to brand guidelines. You’ll collaborate closely with marketing, design, product, and sales teams to develop and execute integrated marketing campaigns. You’ll also review and edit content to ensure accuracy, clarity, and alignment with brand standards.</p>
We are looking for a highly skilled and organized Executive Assistant to provide critical support to a fast-paced real estate development executive team. This contract position, based in Scottsdale, Arizona, involves managing day-to-day operations, coordinating communications, and handling special projects for a variety of real estate ventures. The ideal candidate will bring professionalism, discretion, and a proactive approach to ensure the executive team can focus on strategic objectives.<br><br>Responsibilities:<br>• Manage and maintain an active calendar of appointments, ensuring smooth coordination of meetings, events, and commitments.<br>• Arrange comprehensive travel plans, including domestic itineraries and logistics, for the executive leadership team.<br>• Prepare detailed briefing materials, agendas, and follow-ups for meetings, ensuring alignment with priorities.<br>• Draft, proofread, and finalize correspondence, presentations, and reports with a high level of accuracy.<br>• Support corporate and investor relations by preparing presentations, materials, and meeting minutes as needed.<br>• Track key deliverables and follow up on outstanding tasks to ensure deadlines are met.<br>• Organize and maintain files, including contracts, budgets, and project documentation, for easy access and reference.<br>• Process and complete expense reports efficiently, adhering to company guidelines.<br>• Coordinate company events and parties, managing all aspects from planning to execution within budget.<br>• Represent the executive team in communications, fostering strong relationships with clients, officials, and stakeholders.
<p>The Manager of Enterprise Work Management Solutions leads the strategic management and execution of enterprise-wide work management, scheduling, vendor coordination, and related ancillary systems a local Utility</p><p>This role aligns technology and operational solutions with the company’s strategic objectives, drives cost savings and risk mitigation across the solution portfolio, and provides leadership in business decision-making, problem-solving, performance management, and team development.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Mentor and develop the enterprise work-management team, building strong cross-functional trust and leveraging market intelligence.</li><li>Collaborate with operational stakeholders across the organization to define and implement work-management tools and solutions that support company's enterprise goals.</li><li>Ensure vendor and market-intelligence insights are provided to the leadership team to improve decision-making and results.</li><li>Establish and maintain stakeholder relationships to anticipate upcoming operational challenges, influence decisions, and address issues proactively.</li><li>Staff, lead, motivate, and manage a high-performing professional team to accomplish area goals and maintain high service quality through coaching, feedback, recognition, and development.</li><li>Develop and manage the EWMS budget, set targets on defined metrics, and balance business demands with performance objectives.</li><li>Build trusted relationships with EWMS partners to support across sustainability goals and promote a circular model for continuous improvement.</li><li>Proactively manage vendor relationships, define and track performance indicators, anticipate and minimize risks, and drive value through continuous improvement.</li><li>Ensure EWMS processes align with ITIL-based service-management frameworks, including incident, change, release coordination, and configuration oversight.</li><li>Perform other duties and projects as assigned by leadership.</li></ul>
