<p>We are seeking a detail-oriented and proactive Purchasing & Inventory Specialist to join our client’s team. This role is responsible for managing the procurement process, optimizing shipping and inventory practices, and supporting the sales and warehouse teams to ensure smooth operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Review and approve detailed sales orders.</li><li>Create, prepare, send, and revise purchase orders for products including equipment, supplies, software, materials, components, and services.</li><li>Optimize shipping methods and costs to ensure the best value for the organization and its customers.</li><li>Expedite orders with distributors or manufacturers as needed.</li><li>Provide accurate product lead times and estimated ship dates for all open orders.</li><li>Process and receive purchase and sales orders in the ERP system.</li><li>Monitor distribution partners’ inventory levels and lead times.</li><li>Enter new part numbers into the ERP system with correct income/expense account alignment.</li><li>Generate weekly reports on purchasing transactions, including volume and dollar value of processed and open orders.</li><li>Notify the sales team of vendor discount pricing issues at least 15 days before expiration.</li><li>Ensure inventory transactions reflect the actual physical movement of items, including RMAs.</li><li>Request demo equipment from distribution or manufacturing partners.</li><li>Investigate and resolve transaction and billing discrepancies.</li><li>Assist with monthly inventory counts and related investigations.</li><li>Support warehouse operations including shipping, pre-kitting, and receiving inventory as needed.</li><li>Serve as a backup for warehouse staff in shipping and receiving.</li><li>Recommend improvements to purchasing systems to enhance vendor relationships and reduce costs.</li><li>Collaborate with inventory control and sales teams to maintain appropriate inventory levels.</li><li>Identify and manage obsolete or slow-moving stock to minimize losses.</li><li>Provide support to the Sales Team during peak periods.</li><li>Assess, manage, and mitigate procurement-related risks.</li><li>Perform other duties as assigned.</li></ul><p><br></p>
<p>We are partnering with a dynamic consumer services organization looking for an experienced and dynamic Director of Customer Success to lead their centralized customer support operations in Phoenix, Arizona. This role is integral to ensuring customer satisfaction and retention across multiple storefront locations. The ideal candidate will have a strong sales mindset, exceptional leadership abilities, and the technical acumen to optimize systems and workflows as the company scales rapidly.</p><p><br></p><p>Responsibilities:</p><p>• Lead and expand a centralized customer success team that supports multiple storefronts across various regions.</p><p>• Recruit, train, and manage a growing team to ensure consistent delivery of excellent customer support services.</p><p>• Oversee key operational areas including customer onboarding, billing, reservations, and escalated support.</p><p>• Foster a collaborative and positive team culture that prioritizes growth, psychological safety, and high performance.</p><p>• Streamline and document workflows to enhance efficiency and reduce complexity in daily operations.</p><p>• Develop and implement training programs to scale team capabilities effectively.</p><p>• Collaborate with marketing and operations teams to ensure alignment and improve customer engagement strategies.</p><p>• Monitor team performance and customer satisfaction metrics to identify areas for improvement.</p>
We are seeking a highly organized and detail oriented Office Manager to provide comprehensive administrative support to the team while ensuring the smooth and efficient operation of the office. This position will oversee daily operations, ensuring departmental objectives are being achieved. This role involves planning, organizing, and leading the team to meet goals and improve overall productivity and efficiency. <br>We are looking for someone that can self-direct and have the initiative to identify tasks that need to be completed throughout the day. You must be comfortable with taking orders and executing on projects. <br>Qualifications: <br>Advanced computer skills including Office365, Microsoft Word, Excel, PowerPoint, Outlook, CRM and proprietary inventory management software<br>Quick learner with aptitude for new systems and programs<br>Exceptional organizational and time-management skills with the ability to prioritize multiple projects in a deadline-driven environment<br>detail oriented communication skills, both written and verbal<br>Demonstrated leadership skills with an aptitude and willingness to effectively train others<br>Demonstrated high skill with editing, and utilizing proper grammar and spelling<br>Demonstrated initiative and problem-solving ability with minimal supervision, knowing when to seek clarification and lead by example.<br>60 WPM typing speed required<br>5+ years related experience including at least 2 years in a management and/or supervisory role<br> <br>Responsibilities:<br>Oversee daily office operations and workflow<br>Maintain customer and vendor records using our CRM and inventory management systems<br>Create packing slips, invoices and purchase orders in Fishbowl<br>Work with our warehouse team to assist with managing shipments and deliveries<br>Maintain organized systems for document management and follow-up on outstanding items<br>Coordinate tradeshows and travel for the sales department<br>Monitor and replenish office supplies and maintain inventory records<br>Ensure office procedures and standards are followed and maintained<br>Track ongoing tasks and projects sending the team reminders and assisting with resolving roadblocks <br>Assist management with delegating tasks to the appropriate team members<br>Develop and implement strategies to improve team performance<br>Communicate goals, updates, and other important information to team members and leadership<br>Assist the sales department with quotes, vendor orders, and shipping costs<br>Complete monthly inventory of products and marketing materials<br>Assist with domestic shipping tasks such as sending tracking, and updating systems with logistics details <br>Email vendors professionally for pricing, lead times, and freight details<br>Maintain and organize office files, records, and documentation
<p>Robert Half Management Resources is seeking an experienced Operations Manager to join one of our clients on an interim basis. This on-site role oversees a team of 30, including plumbers, technicians, and an Accounting Manager. The ideal candidate will have proven management experience in the services industry, strong people skills, and the ability to communicate effectively with the team and resolve issues as they arise.</p><p><br></p><p><u>Responsibilities:</u></p><p>• Develop, communicate, and execute the mission and strategic direction, ensuring every employee understands their role's importance and connection to a greater purpose.</p><p>• Lead managers across various levels, guiding them to achieve organizational strategic objectives.</p><p>• Formulate and implement strategic plans, collaborating at all levels to ensure alignment with business goals.</p><p>• Stay informed about market trends, industry developments, and emerging standards.</p><p>• Navigate change management, expand operational offerings, and encourage innovative ideas and methods.</p><p>• Evaluate success using key strategic metrics, assessing performance and implementing improvements.</p><p>• Manage and coach leadership staff, including responsibilities for hiring, termination, scheduling, performance evaluations, and work assignments to optimize resource utilization and customer satisfaction.</p><p>• Collaborate with executive and senior leaders to support timely decision-making and clear communication throughout the organization.</p><p>• Assess workload distribution and manpower utilization to maximize profitability.</p><p>• Ensure compliance with safety standards and established processes and procedures.</p><p>• Oversee financial operations and assume responsibility for organizational financial performance.</p><p>• Address customer escalations and maintain high levels of customer satisfaction.</p><p>• Recommend process improvements to enhance efficiency and effectiveness.</p>
We are looking for an organized and detail-oriented Collections Specialist to join our team in Phoenix, Arizona. This role involves managing customer orders, handling inquiries, and supporting various business processes to ensure seamless operations. The ideal candidate will excel in resolving discrepancies, maintaining strong relationships with stakeholders, and contributing to process improvements.<br><br>Responsibilities:<br>• Process customer orders from receipt to invoice, ensuring accurate entry into Sage 200.<br>• Verify electronic orders by cross-checking data in Sage against TrueCommerce to confirm pricing and quantities.<br>• Resolve discrepancies related to pricing or quantities to ensure order completion and accuracy.<br>• Release orders to the warehouse by reconciling data between Sage and the warehouse management system for consistency.<br>• Respond to customer inquiries regarding deliveries, returns, and product details in a timely manner.<br>• Collaborate with sales account managers to maintain clear communication and foster productive relationships.<br>• Assist with raising invoices and issuing credit notes to support the Deduction Analyst.<br>• Identify and implement process improvement opportunities within the Customer Service team.<br>• Address consumer complaints by logging data, resolving issues, or escalating concerns to the Quality team as needed.<br>• Perform additional duties aligned with the role’s responsibilities to maintain high standards.
<ul><li><strong>Position: Loyalty Service/Customer Service Representative - Bilingual-Spanish/English (Contract to Hire)</strong></li><li><strong>Location: 2155 West Pinnacle Peak Road, ## 100, Phoenix, Arizona, 85027, United States</strong></li><li><strong>Type: ONSITE from 7:30am-6:00pm CST- timeframe. Monday-Friday</strong></li><li><strong>Job Schedule: 5 days in office</strong></li><li><strong>Tentative Hourly Pay: $21/per hour</strong></li></ul><p><strong>Responsibilities:</strong></p><p>• Supporting policyholders with insurance product information</p><p>• Answering PFP calls and responding to policyholder inquires with claims, service and intake related issues</p><p>• Provide detailed information about policies statuses</p><p>• Assist with basic technical troubleshooting for self-service related issues</p><p>• Ability to send transfers to the PFP sales team to increase APV revenue</p><p>• Ability to handle claim intake for PFP</p><p>• Consistently meets or exceeds expectations for departmental standards related to quality, average handle time, auxiliary time, after call work and other KPIs.</p><p>• Exhibits and practices the Organizations Common Purposes and Shared Traits. Understands organizational objectives, supports process improvements, and provides feedback to leadership.</p><p>• Willingness to participate in partnership training and mentoring of Junior Representatives.</p><p>• Willingness to perform other duties as assigned.</p><p>• Expected to be able work various shifts within 7:30 a.m. - 6:00 p.m. CDT timeframe.</p><p>• Represents the Combined tenants: Personal Connection, Empathy, Problem-Solving, and Ownership</p><p><br></p>
We are looking for an experienced Full Charge Bookkeeper to join our team in Phoenix, Arizona. This is a Contract to permanent position, offering the opportunity to contribute to a dynamic and collaborative work environment. The role requires expertise in bookkeeping, tax preparation, and financial reporting, with a focus on accuracy and efficiency during tax season.<br><br>Responsibilities:<br>• Manage full-cycle bookkeeping, including reconciliations, accounts payable, accounts receivable, and payroll processing.<br>• Prepare corporate and individual tax returns, as well as partnership and fiduciary tax filings.<br>• Handle fixed asset accounting, depreciation schedules, and year-end financial planning.<br>• Generate quarterly financial statements and oversee sales tax reporting.<br>• Collaborate with accountants to finalize tax returns after completing bookkeeping tasks.<br>• Assist with year-end officer bonuses and ensure accurate year-end reports.<br>• Utilize QuickBooks Online and Desktop to maintain financial records and streamline processes.<br>• Provide support during tax season by working extended hours closer to deadlines.<br>• Ensure compliance with financial regulations and maintain meticulous records.<br>• Contribute to strategic planning and financial forecasting initiatives.
<p>Robert Half Legal has partnered with a pioneering materials science company in their search for a seasoned Executive Assistant to provide direct support to the General Counsel (GC) and Chief Financial Officer (CFO). This is a full-time, on-site, contract-to-hire opportunity.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage ever-changing calendars, priorities, and schedules for the GC and CFO, anticipating needs and proactively coordinating commitments.</li><li>Arrange complex, multi-leg domestic and international travel itineraries, including visas and accommodations.</li><li>Plan and execute meetings, company events, and investor presentations both remotely and on-site, ensuring all logistical details are handled with precision.</li><li>Serve as a primary point of contact for investors, external counsel, and senior executives, demonstrating refined communication skills and professional diplomacy.</li><li>Gatekeep sensitive information and screen requests for access while maintaining the highest degree of discretion and confidentiality.</li><li>Prepare, edit, and circulate correspondence, reports, and presentations for leadership review and distribution.</li><li>Effectively anticipate and resolve administrative challenges, enabling executives to focus on strategic priorities.</li></ul><p><br></p>
