<p><strong>Position: Customer Service - Worksite Representative (Contract-to-Hire)</strong></p><p><strong>Location:</strong> 2155 W Pinnacle Peak Road #100, Phoenix, AZ 85027</p><p><strong>Type:</strong> Onsite Training → Hybrid (3 days onsite / 2 days remote once proficient)</p><p><strong>Training Schedule:</strong> 7–8 weeks, <strong>40 hours per week</strong>, 100% onsite</p><p><strong>Hours:</strong> Must be able to work any shift between <strong>7:30 AM – 6:00 PM CT</strong></p><p><strong>Interview Process:</strong> Potential 2 rounds (initial virtual, second onsite)</p><p><strong>Opportunity Type:</strong> Temp‑to‑Perm</p><p><strong>Tentative Hourly Rate:</strong> $20 per hour</p><p> </p><p><strong>Position Overview</strong></p><p>The Worksite Representative serves as the first point of contact for policyholders, addressing inquiries with professionalism, empathy, and a strong customer‑focused approach. In this role, you will handle inbound calls, assist with claim intake, provide policy information, and support customers with troubleshooting self‑service tools. This position requires strong communication skills, attention to detail, and the ability to work in a fast‑paced, metrics-driven environment.</p><p> </p><p><strong>Key Responsibilities</strong></p><p><strong>Customer Support & Call Handling</strong></p><ul><li>Answer incoming calls and assist policyholders with insurance product information.</li><li>Respond to client questions regarding policy status, claims, billing, or service-related issues.</li><li>Perform claim intake and document information accurately according to departmental guidelines.</li><li>Help customers troubleshoot basic technical issues related to online or self‑service tools.</li><li>Transfer calls to appropriate sales teams when needed to support APV revenue growth.</li></ul><p><strong>Service Quality & Compliance</strong></p><ul><li>Consistently meet or exceed departmental KPIs including quality, handle time, after‑call work, and overall performance metrics.</li><li>Follow established guidelines, policies, and procedures to ensure accuracy and compliance.</li></ul><p><strong>Team Collaboration & Process Support</strong></p><ul><li>Support organizational improvements by providing feedback to leadership.</li><li>Participate in a high‑energy team environment and uphold the company’s core values including empathy, ownership, and problem‑solving.</li></ul><p><strong>Flexibility & Additional Duties</strong></p><ul><li>Expected to work any shift that falls within the <strong>7:30 AM – 6:00 PM CT</strong> operating window.</li><li>Willingly take on additional responsibilities as assigned.</li></ul><p> </p><p><br></p>
We are looking for a highly organized and detail-oriented Patient Care Coordinator to join our team on a contract basis in Phoenix, Arizona. In this role, you will handle administrative tasks related to insurance verification, payment processing, and patient support. Your ability to navigate complex insurance policies and financial processes will be crucial to ensuring smooth operations and positive patient experiences.<br><br>Responsibilities:<br>• Accurately document insurance verification details, including deductibles, copayments, coinsurance, and policy limitations within the organization’s system.<br>• Calculate payment amounts using basic mathematical skills to ensure accuracy in financial transactions.<br>• Process financial payments and manage related requests efficiently and professionally.<br>• Address and resolve complex insurance denials while maintaining a clear understanding of payer policies.<br>• Utilize intermediate to advanced computer skills to manage administrative tasks and patient information.<br>• Communicate effectively with patients, insurance providers, and team members to facilitate smooth coordination.<br>• Verify insurance coverage and benefits, ensuring compliance with organizational and payer requirements.<br>• Support the photocopying and scanning of documents for accurate record-keeping and accessibility.<br>• Collaborate with offshore teams or external providers as needed to streamline processes.<br>• Maintain detailed knowledge of insurance policies, procedures, and medical terminology to perform duties effectively.
<p>Business Development Representative (BDR) </p><p>Scottsdale, AZ 85251 (Hybrid - 3 days/week in office) </p><p>$55,000 - $60,000 base salary + commissions </p><p><br></p><p> Are you motivated, efficient, and eager to play a key role in the growth of an innovative payment technology organization? We’re seeking a Business Development Representative to help drive outbound engagement, qualify new opportunities, and kickstart meaningful conversations with potential clients across regulated markets. </p><p><br></p><p> This is a fantastic opportunity for someone who thrives in a fast-paced environment and wants to build a long-term career in sales and business development. </p><p><br></p><p>What You’ll Do: </p><p>Generate & qualify leads through market research, competitor insights, and targeted prospect lists. Drive outbound outreach via cold calls, email campaigns, and social strategies while clearly communicating the value of our payment solutions. Collaborate with sales, marketing, and product teams to hand off experience in leads with thorough notes and prospect insights. Build relationships through virtual/in‑person networking and stay informed on industry trends and competitor activity. Track performance in the CRM and consistently meet activity goals for calls, emails, and meetings booked. </p><p><br></p><p>What You Bring:</p><p>Excellent written and verbal communication abilities. Strong active listening skills and the ability to tailor messaging. Exceptional organization and time-management abilities. Ability to develop creative outbound strategies and understand business needs. Strong interpersonal skills and comfort engaging with prospects. Self-driven, proactive, and motivated by achieving goals. </p><p><br></p><p>Why This Role Is a Great Opportunity:</p><p>Join a rapidly scaling organization shaping the future of payment technology. Make a meaningful impact on company growth. Supportive, collaborative team environment. Clear promotion path into senior business development roles—performance-based advancement is encouraged. Strong benefits package (medical, dental, vision, life, disability). 401(k) match, generous PTO (3 weeks to start), and hybrid/remote flexibility depending on location. Base salary + commission for each experience in meeting booked.</p>
