<p>Robert Half is seeking a talented and driven IT Support professional for a contract opportunity with one of our clients in Phoenix, AZ. This role is perfect for candidates looking to apply their technical expertise, problem-solving capabilities, and customer service skills to help drive organizational success.</p><p><strong>Responsibilities:</strong></p><ol><li><strong>Technical Troubleshooting:</strong></li></ol><ul><li>Provide first and second-level technical support to end-users for hardware, software, and operating system issues.</li><li>Resolve network connectivity problems and configure system updates and patches.</li><li>Diagnose and address printer, scanner, and peripheral device malfunctions.</li></ul><ol><li><strong>User Support & Training:</strong></li></ol><ul><li>Offer front-line assistance via phone, email, or in-person interactions to troubleshoot and resolve IT issues efficiently.</li><li>Deliver guidance and training to users on software systems, tools, and technical procedures.</li></ul><ol><li><strong>System Maintenance & Documentation:</strong></li></ol><ul><li>Ensure proper functioning of IT systems and perform routine maintenance tasks.</li><li>Document technical issues and resolutions in ticketing systems to maintain accurate records for future reference.</li></ul><p><br></p>
<p>We are seeking a detail-oriented and proactive Purchasing & Inventory Specialist to join our client’s team. This role is responsible for managing the procurement process, optimizing shipping and inventory practices, and supporting the sales and warehouse teams to ensure smooth operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Review and approve detailed sales orders.</li><li>Create, prepare, send, and revise purchase orders for products including equipment, supplies, software, materials, components, and services.</li><li>Optimize shipping methods and costs to ensure the best value for the organization and its customers.</li><li>Expedite orders with distributors or manufacturers as needed.</li><li>Provide accurate product lead times and estimated ship dates for all open orders.</li><li>Process and receive purchase and sales orders in the ERP system.</li><li>Monitor distribution partners’ inventory levels and lead times.</li><li>Enter new part numbers into the ERP system with correct income/expense account alignment.</li><li>Generate weekly reports on purchasing transactions, including volume and dollar value of processed and open orders.</li><li>Notify the sales team of vendor discount pricing issues at least 15 days before expiration.</li><li>Ensure inventory transactions reflect the actual physical movement of items, including RMAs.</li><li>Request demo equipment from distribution or manufacturing partners.</li><li>Investigate and resolve transaction and billing discrepancies.</li><li>Assist with monthly inventory counts and related investigations.</li><li>Support warehouse operations including shipping, pre-kitting, and receiving inventory as needed.</li><li>Serve as a backup for warehouse staff in shipping and receiving.</li><li>Recommend improvements to purchasing systems to enhance vendor relationships and reduce costs.</li><li>Collaborate with inventory control and sales teams to maintain appropriate inventory levels.</li><li>Identify and manage obsolete or slow-moving stock to minimize losses.</li><li>Provide support to the Sales Team during peak periods.</li><li>Assess, manage, and mitigate procurement-related risks.</li><li>Perform other duties as assigned.</li></ul><p><br></p>
We are looking for an organized and detail-oriented Collections Specialist to join our team in Phoenix, Arizona. This role involves managing customer orders, handling inquiries, and supporting various business processes to ensure seamless operations. The ideal candidate will excel in resolving discrepancies, maintaining strong relationships with stakeholders, and contributing to process improvements.<br><br>Responsibilities:<br>• Process customer orders from receipt to invoice, ensuring accurate entry into Sage 200.<br>• Verify electronic orders by cross-checking data in Sage against TrueCommerce to confirm pricing and quantities.<br>• Resolve discrepancies related to pricing or quantities to ensure order completion and accuracy.<br>• Release orders to the warehouse by reconciling data between Sage and the warehouse management system for consistency.<br>• Respond to customer inquiries regarding deliveries, returns, and product details in a timely manner.<br>• Collaborate with sales account managers to maintain clear communication and foster productive relationships.<br>• Assist with raising invoices and issuing credit notes to support the Deduction Analyst.<br>• Identify and implement process improvement opportunities within the Customer Service team.<br>• Address consumer complaints by logging data, resolving issues, or escalating concerns to the Quality team as needed.<br>• Perform additional duties aligned with the role’s responsibilities to maintain high standards.
<p>Robert Half Management Resources is seeking a Sr. Compensation Analyst that will support one of our manufacturing clients on an interim basis. This position will include assigned projects and tasks, performing analysis, offer development support for local hires and assigned expats, data audits, and work related to annual merit and bonus planning. Acts as the day-to-day contact on compensation matters, liaising with other key stakeholders, including AZ IT, AZ Finance & Payroll, Mobility, Overseas Compensation, external vendors, and other relevant parties to support cross-functional work efficiency and alignment.</p><p><br></p><p><u>Responsibilities:</u></p><p>• Sets up complex spreadsheets, performs required compensation & data analytics, and collects stakeholder feedback to develop and recommend solutions for unique business challenges.</p><p>• Creates data models inclusive of alternative design options and cost impacts.</p><p>• Supports key initiatives which may include project work supporting expats, rewards and recognition, localization, special short-term programs, etc.</p><p>• Provides offer support for local hires and expats.</p><p>• Develops, ensures audit of, and maintains complex excel reports to support data analysis. Supports delivery center on annual merit and bonus cycle administration and tools.</p><p>• Ensures company compliance with relevant audits, laws, and regulations. Maintains current and required documentation as assigned for policy, procedures (SOPs), controls, and plans.</p>
<p>Robert Half is seeking a skilled <strong>Network Engineer</strong> for a contract opportunity with one of our clients in Phoenix, AZ. The ideal professional will have a strong technical background in designing, implementing, and troubleshooting secure and efficient network architectures. This role offers an opportunity to contribute to significant enterprise-level projects within a dynamic environment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Plan, design, deploy, and maintain the organization’s network infrastructure, ensuring optimal performance and security.</li><li>Troubleshoot and resolve complex network issues to minimize downtime and disruptions.</li><li>Monitor and analyze network performance, identifying areas for improvement and implementing enhancements accordingly.</li><li>Collaborate with cross-functional teams to ensure seamless integration of network systems with other IT systems.</li><li>Implement and manage firewalls, VPNs, and other network security measures to safeguard the organization's information.</li><li>Assist with the configuration and maintenance of routers, switches, wireless access points, and other network hardware.</li><li>Document network configurations, changes, and issue resolutions clearly and in detail.</li><li>Stay up-to-date with the latest trends and best practices in network technologies, recommending upgrades or improvements as needed.</li></ul><p><br></p>
We are looking for an accomplished IT Director to oversee global IT operations, security, and compliance initiatives. This leadership role involves shaping the strategic vision for IT infrastructure, ensuring robust cybersecurity measures, and driving compliance with international standards. The ideal candidate will possess strong technical expertise, a proven ability to manage distributed teams, and a commitment to fostering secure and scalable technology solutions.<br><br>Responsibilities:<br>• Develop and implement a comprehensive global IT strategy that aligns with organizational goals.<br>• Lead, mentor, and manage a distributed team of IT professionals, including contractors and in-house staff.<br>• Oversee vendor relationships, budgeting, and procurement processes to ensure cost-effective IT operations.<br>• Design and execute a proactive cybersecurity strategy, including risk assessments and incident response plans.<br>• Establish and maintain IT policies, internal controls, and documentation to support compliance with global regulatory standards.<br>• Ensure adherence to major compliance frameworks, including SOC 2 and ISO 27001.<br>• Manage enterprise IT systems, cloud-based tools, and core infrastructure across global and remote environments.<br>• Implement best practices for data backup, disaster recovery, and business continuity planning.<br>• Collaborate with cross-functional teams to ensure IT processes meet organizational needs and support operational efficiency.<br>• Drive automation and continuous improvement across IT workflows and systems.
