<p>As a Digital Product Owner you'll translate vendor road maps into applicability and impact to the business from a feature functionality perspective. You'll ensure the vendor understands and correctly documents the bank requirements for the requested functionality being developed specifically for the bank. In this role you'll assist the Development and QA team in reviews and make sure all requirements are addressed and updated. You'll define functional and non-functional product requirements and ensure appropriate testing frameworks for product features based on the environments available and limitations of vendors. You'll own and maintain a prioritized work backlog for Agile teams or programs In addition, you'll review and accept output of vendor and/or business development to ensure specified acceptance criteria have been completed</p><ul><li>Responsible for working with product manager, business and subject matter experts to refine, accept, and prioritize stories, features or epics to support effective and compliant solutions while balancing investment and business value.</li><li>Own and maintains a prioritized work backlog for a single or multiple Agile teams or programs. Reviews and accepts output of vendor and/or business development to ensure specified acceptance criteria have been completed. Manage dependencies with other team's functions while identifying, building, and managing strategic partnership across different product teams.</li><li>Review and accept output of vendor and/or business development to ensure specified acceptance criteria have been completed. Ensure product development efforts comply with the bank's Software Development Life Cycle (SDLC) process including approvals and documentation for audit, requirements for IT Change Control.</li><li>Build a culture of accountability and ownership by empowering the product management team to make decisions as close to the work as possible. Collaborate with product managers to define product requirements and prioritize features based on customer feedback and market analysis. And oversee the product development lifecycle, from concept to launch.</li></ul><p><br></p>
We are seeking a highly organized and detail oriented Office Manager to provide comprehensive administrative support to the team while ensuring the smooth and efficient operation of the office. This position will oversee daily operations, ensuring departmental objectives are being achieved. This role involves planning, organizing, and leading the team to meet goals and improve overall productivity and efficiency. <br>We are looking for someone that can self-direct and have the initiative to identify tasks that need to be completed throughout the day. You must be comfortable with taking orders and executing on projects. <br>Qualifications: <br>Advanced computer skills including Office365, Microsoft Word, Excel, PowerPoint, Outlook, CRM and proprietary inventory management software<br>Quick learner with aptitude for new systems and programs<br>Exceptional organizational and time-management skills with the ability to prioritize multiple projects in a deadline-driven environment<br>detail oriented communication skills, both written and verbal<br>Demonstrated leadership skills with an aptitude and willingness to effectively train others<br>Demonstrated high skill with editing, and utilizing proper grammar and spelling<br>Demonstrated initiative and problem-solving ability with minimal supervision, knowing when to seek clarification and lead by example.<br>60 WPM typing speed required<br>5+ years related experience including at least 2 years in a management and/or supervisory role<br> <br>Responsibilities:<br>Oversee daily office operations and workflow<br>Maintain customer and vendor records using our CRM and inventory management systems<br>Create packing slips, invoices and purchase orders in Fishbowl<br>Work with our warehouse team to assist with managing shipments and deliveries<br>Maintain organized systems for document management and follow-up on outstanding items<br>Coordinate tradeshows and travel for the sales department<br>Monitor and replenish office supplies and maintain inventory records<br>Ensure office procedures and standards are followed and maintained<br>Track ongoing tasks and projects sending the team reminders and assisting with resolving roadblocks <br>Assist management with delegating tasks to the appropriate team members<br>Develop and implement strategies to improve team performance<br>Communicate goals, updates, and other important information to team members and leadership<br>Assist the sales department with quotes, vendor orders, and shipping costs<br>Complete monthly inventory of products and marketing materials<br>Assist with domestic shipping tasks such as sending tracking, and updating systems with logistics details <br>Email vendors professionally for pricing, lead times, and freight details<br>Maintain and organize office files, records, and documentation
<p>We are seeking a creative and detail-oriented Graphic Designer to join our team on a contract basis. The ideal candidate will have a strong ability to design and produce high-quality visual content for various formats, including site plans, aerials, flyers, custom social media campaigns, and email marketing materials. This role requires expertise in Adobe InDesign, Photoshop, and Illustrator, as well as a passion for crafting compelling designs that align with project goals and branding guidelines.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Design and produce site plans and aerial visuals for presentations and marketing purposes.</li><li>Create eye-catching flyers and other print materials to promote products, services, or campaigns.</li><li>Develop custom social media campaigns, including graphics and layouts, optimized for various platforms.</li><li>Design assets for email marketing campaigns, ensuring consistency in branding and messaging.</li><li>Collaborate with stakeholders to understand project requirements and deliver creative solutions tailored to business needs.</li><li>Maintain brand consistency across all designs while ensuring accuracy in details and meeting deadlines.</li></ul><p><br></p>
Key Competencies<br>• Building Collaborative Relationships<br>• Innovation / Creativity <br>• Adaptability<br>• Developing Self & Others<br><br>Principal Accountabilities & Deliverables<br>• Handling paperwork, maintaining employee records, and ensuring data accuracy in HR systems. This can involve tasks like data entry, manual adjustments, electronic files organization, tracking new hire paperwork with branches i.e. background checks, drug screens, physicals, I-9s, safety training acknowledgements, etc. as appropriate for the branch positions, training module deployments and compiling reports<br>• Assisting with the recruitment process by posting job openings, screening resumes, scheduling interviews, and conducting background checks. Communicate with branches on potential issues in the pre-employment process.<br>• Setting up new hires within the system and providing information to respective branches. May prepare new hire paperwork within HRIS (Human Resources Information Systems) in partnership with HR Administrator or HR Manager<br>• Supporting employees with entry level benefits-related inquiries, assisting with benefit enrollments, administration, communication and billing in partnership with Benefits Administrator<br>• Assist with performance management procedures and support efforts to enhance employee engagement. Manage the new hire boxes and service award process and work with respective branches and corporate marketing team with any changes to products <br>• Assisting with compliance audits, maintaining documentation, and ensuring policies are up to date in partnership with the Corporate HR Team. Assist with correspondence and branch/carrier communication with all follow-ups on worker’s compensation claims<br>• Entering and updating employee data in HRIS and generating reports as needed. Enter information and generate reports from KPA on safety audits or other items needed<br>• Assisting with planning and organizing annual HR events, monthly meetings, and activities. <br>• Serve as back up to front desk as needed<br>• Perform other work-related duties as assigned by your supervisor and be flexible and adaptable to changes that will occur during employment<br>Knowledge, Skills, & Abilities<br>Education / Experience and Skills<br>• Associate’s degree in human resources, business administration or equivalent experience.<br>• 2-3 years’ experience in an administrative or HR-related role<br>• Knowledge of federal and state employment law, employee relations and corporate policies and procedures. <br>• High level of confidentiality with sensitive information and professionalism.<br>• Ability to model Capital values and to provide innovative solutions.<br>• Ability to drive and be accountable with results in a fast-paced environment<br>• Ability to anticipate, analyze and prioritize.<br>• Ability to present ideas in a clear and compelling manner, both verbally and in written format with employees, candidates, and team members<br>• Attention to detail is necessary for maintaining accurate records and handling sensitive information<br>• Strong listening skills<br>• Demonstrated proficiency in MS Office products (Word, Excel, and PowerPoint).<br>• Demonstrated proficiency in HRIS systems or other.<br>• Must be able to travel occasionally.
We are looking for an organized and detail-oriented Collections Specialist to join our team in Phoenix, Arizona. This role involves managing customer orders, handling inquiries, and supporting various business processes to ensure seamless operations. The ideal candidate will excel in resolving discrepancies, maintaining strong relationships with stakeholders, and contributing to process improvements.<br><br>Responsibilities:<br>• Process customer orders from receipt to invoice, ensuring accurate entry into Sage 200.<br>• Verify electronic orders by cross-checking data in Sage against TrueCommerce to confirm pricing and quantities.<br>• Resolve discrepancies related to pricing or quantities to ensure order completion and accuracy.<br>• Release orders to the warehouse by reconciling data between Sage and the warehouse management system for consistency.<br>• Respond to customer inquiries regarding deliveries, returns, and product details in a timely manner.<br>• Collaborate with sales account managers to maintain clear communication and foster productive relationships.<br>• Assist with raising invoices and issuing credit notes to support the Deduction Analyst.<br>• Identify and implement process improvement opportunities within the Customer Service team.<br>• Address consumer complaints by logging data, resolving issues, or escalating concerns to the Quality team as needed.<br>• Perform additional duties aligned with the role’s responsibilities to maintain high standards.
<ul><li><strong>Position: Loyalty Service/Customer Service Representative - Bilingual-Spanish/English (Contract to Hire)</strong></li><li><strong>Location: 2155 West Pinnacle Peak Road, ## 100, Phoenix, Arizona, 85027, United States</strong></li><li><strong>Type: ONSITE from 7:30am-6:00pm CST- timeframe. Monday-Friday</strong></li><li><strong>Job Schedule: 5 days in office</strong></li><li><strong>Tentative Hourly Pay: $21/per hour</strong></li></ul><p><strong>Responsibilities:</strong></p><p>• Supporting policyholders with insurance product information</p><p>• Answering PFP calls and responding to policyholder inquires with claims, service and intake related issues</p><p>• Provide detailed information about policies statuses</p><p>• Assist with basic technical troubleshooting for self-service related issues</p><p>• Ability to send transfers to the PFP sales team to increase APV revenue</p><p>• Ability to handle claim intake for PFP</p><p>• Consistently meets or exceeds expectations for departmental standards related to quality, average handle time, auxiliary time, after call work and other KPIs.</p><p>• Exhibits and practices the Organizations Common Purposes and Shared Traits. Understands organizational objectives, supports process improvements, and provides feedback to leadership.</p><p>• Willingness to participate in partnership training and mentoring of Junior Representatives.</p><p>• Willingness to perform other duties as assigned.</p><p>• Expected to be able work various shifts within 7:30 a.m. - 6:00 p.m. CDT timeframe.</p><p>• Represents the Combined tenants: Personal Connection, Empathy, Problem-Solving, and Ownership</p><p><br></p>
We are looking for a detail-oriented Operations Processor to join our team in Gilbert, Arizona. This long-term contract role is ideal for a candidate with a strong background in accounting and operations, who thrives in a fast-paced environment and values accuracy and timeliness. The position offers the opportunity to contribute to vital financial processes while ensuring smooth daily operations.<br><br>Responsibilities:<br>• Compile and manage product cost data and production records to ensure accurate financial tracking.<br>• Generate detailed product cost and margin analysis reports for management review.<br>• Administer customer collections, including daily posting of cash payments and credit card processing.<br>• Reconcile daily cash postings and credit card transactions to maintain financial accuracy.<br>• Process and administer credit applications while ensuring compliance with company policies.<br>• Coordinate internal and external communications regarding customer account statuses.<br>• Assist with month-end closing activities to support accurate financial reporting.<br>• Perform daily reconciliation of employee time cards to maintain payroll accuracy.<br>• Utilize advanced mathematical and logical deduction skills to analyze financial data effectively.
<p>Robert Half Management Resources is looking for a detail-oriented Sr. Cost Accountant to join one of our clients on an interim basis. This is a short-term contract position that involves managing and analyzing cost accounting processes to ensure financial accuracy and efficiency. The ideal candidate will have a strong background in manufacturing cost accounting and the ability to provide actionable insights based on financial data.</p><p><br></p><p><u>Responsibilities:</u></p><p>• Maintain and update standard costs for raw materials, work-in-progress, and finished goods to ensure accurate financial records.</p><p>• Collaborate with operations teams to review and optimize Bills of Materials (BOM) and Routings.</p><p>• Analyze and report manufacturing variances, including material usage, labor efficiency, overhead absorption, and scrap.</p><p>• Reconcile inventory accounts and verify accurate reporting of cost of goods sold.</p><p>• Contribute to month-end closing activities by preparing journal entries, conducting account reconciliations, and performing variance analyses.</p><p>• Evaluate and prepare cost roll-ups for both new and existing products to support financial planning.</p><p>• Lead or assist operations in conducting physical inventory counts and cycle counts.</p><p>• Provide insights and recommendations to improve cost control and operational efficiency.</p>
We are looking for a detail-oriented Small Market Sales Assistant to join our team in Rochester, New York. In this long-term contract role, you will support top-performing sales representatives and leadership by managing administrative tasks and ensuring smooth communication with clients and referral sources. This is a fantastic opportunity to contribute to a dynamic payroll services industry while utilizing your organizational and technical skills.<br><br>Responsibilities:<br>• Provide administrative support to sales representatives and leadership by handling correspondence and documentation.<br>• Utilize business software tools, including Salesforce, Microsoft Outlook, and spreadsheets, to process and track sales activities.<br>• Coordinate submission workflows, ensuring all requirements are met and deadlines are adhered to.<br>• Serve as a point of contact for clients, referral sources, and sales team members to facilitate seamless communication.<br>• Prepare reports, organize data, and maintain accurate records of sales activities.<br>• Assist in creating and managing client proposals and submissions.<br>• Monitor and log sales activities into the CRM system for accurate reporting and tracking.<br>• Perform ad hoc tasks such as photocopying, scanning documents, and other administrative duties as needed.<br>• Ensure compliance with company protocols and maintain confidentiality in all interactions.
