<p>Our client in North Phoenix is seeking a Product Owner with a strong background in data analytics, including hands-on expertise with Power BI, Snowflake, and SQL. This individual will play a critical role in defining the vision for data-driven products, gathering and prioritizing requirements, and translating business goals into actionable roadmaps for the development team.</p><p>Key Responsibilities:</p><ul><li>Drive the product vision and strategy for data and analytics solutions, ensuring alignment with business objectives and end-user needs (Based on general knowledge).</li><li>Serve as the primary liaison between stakeholders (business, IT, and end-users) and the technical team to communicate requirements, priorities, and status updates (Based on general knowledge).</li><li>Define, prioritize, and maintain the product backlog, using Agile methodologies such as Scrum or Kanban </li><li>Develop user stories and acceptance criteria for data integrations, reporting dashboards, and analytics workflows </li><li>Leverage Power BI to prototype dashboards, analyze data, and deliver actionable insights to business partners (Based on general knowledge).</li><li>Collaborate with data engineers to ensure effective data modeling, ETL development, and integration within Snowflake and other cloud data platforms (Based on general knowledge).</li><li>Write and optimize SQL queries to extract, transform, and analyze data in support of product initiatives (Based on general knowledge).</li><li>Analyze project performance metrics and define KPIs to measure product success and ROI </li><li>Advocate for best practices in data governance, quality, and security (Based on general knowledge).</li><li>Proactively identify risks, ensure compliance, and drive change management for successful adoption of analytics solutions</li></ul><p><br></p>
<p>As a salaried, full-time, Jr. iOS Developer, you will contribute to the development of core features as well as stability improvements and bug fixes. We encourage our teammates to be self-starting and innovative, we are a small team, so there are no small roles. This position will focus on goals that drive growth in our company and will work closely with the product team to facilitate A/B testing features, tracking and communication system integrations, and UI changes focused on user onboarding and conversion. You will be working directly with sr. developers, design, marketing, and management to bridge the gap between requirements and technical execution.</p><p><br></p><p>As a member of the mobile team, you will need to be proficient in native iOS development using Swift and Objective-C programming languages to diagnose and fix problems as they arise. </p>
<p><br></p><ul><li><strong>Position: Loyalty Service/Customer Service Representative - Bilingual-Spanish/English (Contract to Hire)</strong></li><li><strong>Location: 2155 West Pinnacle Peak Road, ## 100, Phoenix, Arizona, 85027, United States</strong></li><li><strong>Type: ONSITE from 7:30am-6:00pm CST- timeframe. Monday-Friday</strong></li><li><strong>Job Schedule: 5 days in office</strong></li><li><strong>Tentative Hourly Pay: $22/per hour</strong></li></ul><p><br></p><p>Job Summary</p><p>Often the first point of contact for customers, the Worksite Representative is responsible for addressing customer service concerns, inquiries and activities. The Loyalty Service Representative is responsible for handling specific call types and completing the requests in accordance with departmental guidelines and procedures. As a Loyalty Service Representative, he/she is responsible for creating a positive customer experience through professionalism, amicability, and knowledge of Combined products and systems.</p><p><strong>Responsibilities:</strong></p><p>• Supporting policyholders with insurance product information</p><p>• Answering PFP calls and responding to policyholder inquires with claims, service and intake related issues</p><p>• Provide detailed information about policies statuses</p><p>• Assist with basic technical troubleshooting for self-service related issues</p><p>• Ability to send transfers to the PFP sales team to increase APV revenue</p><p>• Ability to handle claim intake for PFP</p><p>• Consistently meets or exceeds expectations for departmental standards related to quality, average handle time, auxiliary time, after call work and other KPIs.</p><p>• Exhibits and practices the Organizations Common Purposes and Shared Traits. Understands organizational objectives, supports process improvements, and provides feedback to leadership.</p><p>• Willingness to participate in partnership training and mentoring of Junior Representatives.</p><p>• Willingness to perform other duties as assigned.</p><p>• Expected to be able work various shifts within 7:30 a.m. - 6:00 p.m. CDT timeframe.</p><p>• Represents the Combined tenants: Personal Connection, Empathy, Problem-Solving, and Ownership</p><p> </p><p><strong>Skills</strong></p><p>• Previous experience working as a customer service representative.</p><p>• Strong knowledge of worksite products and services</p><p>• Friendly and professional demeanor.</p><p>• Excellent communication and interpersonal skills.</p><p>• Basic computer skills and knowledge of database software.</p><p>• Demonstrated attention to detail, organizational skills, and time management skills.</p><p>• Ability to work a flexible schedule to meet the needs of the business and performance requirements.</p><p>• Ability to remain calm in stressful situations.</p><p>• Ability to explain detailed policy concepts in a simple way</p><p>• Bilingual skills (verbal, written, read) in Spanis</p>
<p>As a salaried, full-time, Jr. iOS Developer, you will contribute to the development of core features as well as stability improvements and bug fixes. We encourage our teammates to be self-starting and innovative, we are a small team, so there are no small roles. This position will focus on goals that drive growth in our company and will work closely with the product team to facilitate A/B testing features, tracking and communication system integrations, and UI changes focused on user onboarding and conversion. You will be working directly with sr. developers, design, marketing, and management to bridge the gap between requirements and technical execution.</p><p><br></p><p>As a member of the mobile team, you will need to be proficient in native iOS development using Swift and Objective-C programming languages to diagnose and fix problems as they arise. </p>
