<p>Product Manager — Digital Banking & FinTech Platform</p><p><br></p><p><strong>About Us</strong></p><p> We’re a dynamic financial-services organization committed to delivering modern, secure, and seamless digital banking and payments solutions. Our technology-first approach supports clients across sectors — from small businesses to large corporations — enabling flexible banking, real-time payments, and integrated financial services.</p><p><br></p><p><strong>The Role</strong></p><p> As Product Manager for Digital Banking & FinTech, you will lead the roadmap, design, and delivery of next-generation banking products and services. You’ll work cross-functionally with engineering, security, compliance, operations, and business stakeholders to define features, prioritize work, and ensure high-quality launches. Your focus will be on delivering secure, scalable, and user-friendly products that support digital banking, payment processing, and blockchain-based or API-driven services.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Define and own the product roadmap for digital banking and payment solutions (online account management, onboarding, digital disbursements, payment rails, APIs, etc.).</li><li>Work with engineering and architecture teams building services on a modern tech stack — including cloud infrastructure, front-end, back-end, APIs, and data analytics/BI tools.</li><li>Prioritize features based on business value, customer needs, regulatory requirements, and technical constraints.</li><li>Collaborate with cybersecurity and compliance to ensure products meet regulatory, privacy, and security standards (identity/access management, data protection, etc.).</li><li>Liaise with external vendors/partners and internal stakeholders to define integration requirements, vendor selection, and vendor-management processes.</li><li>Translate business requirements into detailed user stories, acceptance criteria, and functional specifications.</li><li>Own product lifecycle — from requirements gathering through design, MVP development, testing, launch, and iteration.</li><li>Use data analytics / BI tools to track product usage, performance metrics, and customer behavior — drive data-driven improvements.</li><li>Act as liaison between business units, operations, engineering, and compliance teams to facilitate smooth delivery and rollout.</li></ul><p><br></p>
<p>What you'll do:</p><p>As a Product Manager you'll manage the complete lifecycle of the assigned suite of banking products within the Bank's commercial product portfolio. You'll assist with developing and executing the Bank's Product strategy and roadmap in conjunction with business partners., as well as provide hands-on, product-level leadership needed to realize concepts and potential key innovations into tangible, profitable products that are aligned with the Bank's objectives. You'll lead a team of Product Analysts to perform or coordinate the work from product concept and business case analysis to technical development and introduction all the way through to ongoing maintenance and improvement. As a Senior Product Manager, you'll also complete market research to monitor trends, develop reports for key stakeholders and recommendations on product suite and pricing strategy, in order to deliver a healthy profit margin and revenue growth.</p><p><br></p><p>Partner with the Product Management leadership to execute the Bank's strategic plan, with specific focus on leading efforts to develop and operate profitable banking products. Meet product development objectives, manage product health, and responsiveness to market dynamics.</p><p>Support the product lifecycle process and executing their work within the department's standards on deliverables for business case development, business requirement gathering, product design, implementation, and maintenance. Lead the research, analysis, design, development, pricing, and implementation of new products, and modification and enhancements to existing products.</p><p>Ensure the product suite's success in managing product health and effectiveness, pro-actively addresses obstacles to product development, product adoption, deteriorating product performance, competitive analysis, and complications in service delivery. Assist management in identifying, assessing and implementing risk control procedures for assigned products and channels.</p><p>Foster strong, healthy working relationships with senior leaders in partner departments (including Lending, Credit Administration, Risk Management/Compliance, IT and other internal support departments, and third-party services), as well as facilitate team's contribution to and compliance with technical processes and requirements, risk mitigation, efficiency, and customer service.</p><p>Lead and develop a team; responsible for hiring, coaching, performance management, training and development.</p><p><br></p>
We are seeking a highly organized and detail oriented Office Manager to provide comprehensive administrative support to the team while ensuring the smooth and efficient operation of the office. This position will oversee daily operations, ensuring departmental objectives are being achieved. This role involves planning, organizing, and leading the team to meet goals and improve overall productivity and efficiency. <br>We are looking for someone that can self-direct and have the initiative to identify tasks that need to be completed throughout the day. You must be comfortable with taking orders and executing on projects. <br>Qualifications: <br>Advanced computer skills including Office365, Microsoft Word, Excel, PowerPoint, Outlook, CRM and proprietary inventory management software<br>Quick learner with aptitude for new systems and programs<br>Exceptional organizational and time-management skills with the ability to prioritize multiple projects in a deadline-driven environment<br>detail oriented communication skills, both written and verbal<br>Demonstrated leadership skills with an aptitude and willingness to effectively train others<br>Demonstrated high skill with editing, and utilizing proper grammar and spelling<br>Demonstrated initiative and problem-solving ability with minimal supervision, knowing when to seek clarification and lead by example.<br>60 WPM typing speed required<br>5+ years related experience including at least 2 years in a management and/or supervisory role<br> <br>Responsibilities:<br>Oversee daily office operations and workflow<br>Maintain customer and vendor records using our CRM and inventory management systems<br>Create packing slips, invoices and purchase orders in Fishbowl<br>Work with our warehouse team to assist with managing shipments and deliveries<br>Maintain organized systems for document management and follow-up on outstanding items<br>Coordinate tradeshows and travel for the sales department<br>Monitor and replenish office supplies and maintain inventory records<br>Ensure office procedures and standards are followed and maintained<br>Track ongoing tasks and projects sending the team reminders and assisting with resolving roadblocks <br>Assist management with delegating tasks to the appropriate team members<br>Develop and implement strategies to improve team performance<br>Communicate goals, updates, and other important information to team members and leadership<br>Assist the sales department with quotes, vendor orders, and shipping costs<br>Complete monthly inventory of products and marketing materials<br>Assist with domestic shipping tasks such as sending tracking, and updating systems with logistics details <br>Email vendors professionally for pricing, lead times, and freight details<br>Maintain and organize office files, records, and documentation
