<p>We are looking for a<strong> Release of Information Specialist</strong> to join our team that is <strong>based in Arizona or Nevada</strong>. The <strong>Release of Information Specialist</strong> role requires a detail-oriented individual who can effectively manage office operations while supporting healthcare-related functions. The <strong>Release of Information Specialist</strong> will play a pivotal role in ensuring smooth workflows and collaboration across teams.</p><p><br></p><p>Responsibilities:</p><p>• Review and validate requests for medical records to ensure proper authorization and compliance with HIPAA regulations.</p><p>• Utilize electronic health record (EHR) systems to locate, prepare, and distribute requested records.</p><p>• Maintain a detailed log of released records and ensure confidentiality throughout the process.</p><p>• Communicate effectively with patients, providers, and third-party requestors to clarify documentation and resolve inquiries.</p><p>• Ensure quality and accuracy in every step of the record release process.</p>
We are looking for a detail-oriented Data Entry Clerk to join our team on a contract basis in Scottsdale, Arizona. In this role, you will assist with essential administrative tasks, including handling mail, property tax documentation, and general office duties. This position requires strong organizational skills and the ability to work efficiently with data entry software.<br><br>Responsibilities:<br>• Sort, open, and scan incoming mail, ensuring accurate processing.<br>• Enter property tax information and other relevant data into the designated system with precision.<br>• Assist with general office duties, such as filing, organizing, and miscellaneous administrative tasks.<br>• Utilize dedicated software for data entry tasks, with training provided.<br>• Maintain a high level of accuracy when inputting numeric and textual data.<br>• Collaborate with team members to ensure smooth workflow and timely completion of tasks.<br>• Adhere to company policies regarding dress code and work procedures.<br>• Provide support in maintaining organized records and documents.<br>• Communicate effectively with colleagues to address any issues or clarifications related to assigned duties.
<p>The CIAM Business Systems Analyst will manage day-to-day operations of the CIAM platform, ensuring compliance with defined policies and procedures related to user and application management. In this role, you will play a pivotal part in bridging business objectives with technology solutions focused on identity and access management, and drive CIAM capabilities that directly support the bank’s digital strategy and customer trust objectives. Working collaboratively with stakeholders, development teams, and vendors, you will help define, implement, and optimize CIAM initiatives that enhance user experiences and operational efficiency.</p><ul><li>Collaborate with business partners and stakeholders to gather, analyze, and document business requirements aligned with strategic goals and regulatory standards.</li><li>Act as the Subject Matter Expert for CIAM systems, providing guidance on solution design, configuration, and process improvements.</li><li>Translate business needs into detailed system requirements, user stories, acceptance criteria, and technical documentation to support effective development and testing.</li><li>Support the entire solution delivery lifecycle, including requirements gathering, process mapping, documentation, testing, deployment, and post-launch support.</li><li>Manage and maintain accurate documentation for CIAM applications, ensuring accessibility for business and technical teams.</li><li>Oversee application configuration changes, ensuring adherence to SDLC and Change Management protocols.</li><li>Coordinate with internal IT teams, external vendors, and implementation partners to resolve issues and deliver integrated CIAM solutions.</li><li>Monitor application performance, facilitate incident and problem management, and conduct Root Cause Analysis to drive issue resolution.</li></ul><p><br></p>
<p>We are looking for a dedicated 401k/S125 Service Associate I to join our team in Phoenix, AZ. In this role, you will provide exceptional customer service and support products within the S125 Client Service Center. This is a long-term contract position where you will work closely with participants, clients, and plan administrators to ensure smooth operations and compliance with organizational policies and regulations.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound calls from participants, employees, and plan administrators, addressing inquiries efficiently and professionally.</p><p>• Educate clients and participants about S125 products, policies, and procedures to enhance understanding and ensure compliance.</p><p>• Resolve client and participant claims or complaints in a fair and timely manner while adhering to company guidelines.</p><p>• Escalate complex tasks or documentation to appropriate teams for further resolution.</p><p>• Build and maintain foundational knowledge of Paychex products and services to provide accurate information.</p><p>• Utilize software systems such as Salesforce and Adobe Flex to document interactions and manage data effectively.</p><p>• Perform data entry tasks with precision while maintaining organizational priorities.</p><p>• Organize and prioritize workload to ensure timely completion of tasks.</p><p>• Assist in photocopying, scanning, and managing documents to support administrative needs.</p><p>• Stay updated on relevant regulations, policies, and procedures to ensure compliance in client interactions.</p>
<p>We are looking for a dedicated Receptionist for a 3-month contract position where you will play a crucial role in ensuring smooth daily operations by managing front desk tasks and assisting with administrative duties. The ideal candidate will thrive in a legal office environment and demonstrate strong organizational and communication skills.</p><p><br></p><p>Responsibilities:</p><p>• Greet clients and visitors, ensuring a welcoming atmosphere.</p><p>• Answer and manage multi-line phone systems, addressing inquiries and directing calls appropriately.</p><p>• Create and maintain new files in their database, MyCase, ensuring accuracy and organization.</p><p>• Assist with paperwork processing, including handling digital documentation efficiently.</p><p>• Respond to common questions from clients, providing clear and consistent information.</p><p>• Support legal assistants with daily administrative tasks and coordination.</p><p>• Collaborate with on-site team members, including paralegals and legal assistants.</p><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Phoenix, Arizona. This role requires someone who is detail oriented, thrives in a fast-paced environment, and is committed to delivering exceptional service to customers. If you have experience in customer interactions, particularly in the mortgage servicing industry, and are eager to contribute to a collaborative team, we invite you to apply.<br><br>Responsibilities:<br>• Provide courteous and detail oriented assistance to customers, ensuring a positive experience in every interaction.<br>• Address customer inquiries related to website navigation, escrow, payoff processing, and other mortgage servicing needs.<br>• Refer eligible homeowners to the Originations department for refinancing opportunities.<br>• Conduct outbound collections activities on accounts with varying levels of delinquency, including those under 30 days past due.<br>• Utilize escalation protocols to route calls appropriately based on the nature of the inquiry.<br>• Meet or exceed performance metrics and service standards.<br>• Gain proficiency in internal software platforms and contribute suggestions for system improvements.<br>• Collaborate with team members and uphold high standards of service delivery.
