<p>East Valley medical practice is seeking a Medical Billing Manager for an immediate contract to hire opportunity. The job duties include:</p><ul><li>Oversee end‑to‑end revenue cycle operations for four medical offices, ensuring accurate and timely billing, coding, and reimbursement.</li><li>Lead, mentor, and develop a team of billing specialists, providing performance management, training, and workflow guidance.</li><li>Monitor daily claims submission, payment posting, denials, and appeals processes to maximize revenue capture.</li><li>Ensure compliance with federal/state regulations, payer requirements, HIPAA, and internal billing policies.</li><li>Analyze revenue cycle metrics and produce regular reporting on AR aging, collection rates, denial trends, and cash flow performance.</li><li>Partner with office managers and physicians to resolve billing discrepancies, coding issues, and documentation gaps.</li><li>Implement process improvements to streamline billing operations and reduce denials or delays.</li><li>Serve as the primary escalation point for complex billing questions, payer disputes, and patient billing concerns.</li><li>Manage relationships with insurance carriers, ensuring timely resolution of claim issues and staying current on payer changes.</li><li>Oversee month‑end close activities related to billing, including reconciliation, audit review, and variance analysis.</li></ul>
<p><strong>What You’ll Do:</strong></p><p> • Maintain and troubleshoot physical endpoints across factories, remote offices, and embedded machining equipment.</p><p> • Manage Windows Server fundamentals including Active Directory, Group Policy, and DNS.</p><p> • Administer and deploy systems across Debian, Windows, and MacOS environments.</p><p> • Configure and administer cloud and on-prem virtualization (QEMU/KVM, Kubernetes, EC2).</p><p> • Support and administer on-premises servers (HPE/Dell).</p><p> • Maintain and administer networking equipment (PANOS, JUNOS, AWS TGW).</p><p> • Manage RAID, data backup, and duplication processes.</p><p> • Deploy and support Data Loss Prevention technologies.</p><p> • Support both on-premises and cloud databases (MSSQL, Postgres).</p><p> • Collaborate with Cybersecurity on security requirements, documentation, and training.</p><p> • Document network configurations, procedures, and maintain device inventory across factories.</p><p> • Analyze performance and resolve bottlenecks and QoS issues.</p><p> • Provide Tier 3 technical support and work with vendors on complex issues.</p><p><br></p>
We are looking for a dedicated and experienced Paralegal Manager to lead our pre-litigation team in Phoenix, Arizona. This role requires strong leadership skills to oversee a team of paralegals, manage schedules, and ensure the smooth operation of pre-litigation processes. The ideal candidate will bring expertise in personal injury law and a commitment to fostering growth within the team.<br><br>Responsibilities:<br>• Supervise a team of 13 paralegals, ensuring high-quality work and adherence to deadlines.<br>• Conduct annual performance reviews to evaluate team members and provide constructive feedback.<br>• Organize and manage team schedules to maintain workflow efficiency.<br>• Assist with recruitment efforts, including interviewing and onboarding new team members.<br>• Oversee the preparation and timely submission of demand letters.<br>• Provide mentorship and training to paralegals, supporting their development.<br>• Ensure compliance with personal injury pre-litigation procedures and standards.<br>• Collaborate with leadership to address team needs and implement improvements.<br>• Maintain effective calendar management and docket scheduling for case tracking.
<p><br></p><ul><li><strong>Position: Loyalty Service/Customer Service Representative - Bilingual-Spanish/English (Contract to Hire)</strong></li><li><strong>Location: 2155 West Pinnacle Peak Road, ## 100, Phoenix, Arizona, 85027, United States</strong></li><li><strong>Type: ONSITE from 7:30am-6:00pm CST- timeframe. Monday-Friday</strong></li><li><strong>Job Schedule: 5 days in office</strong></li><li><strong>Tentative Hourly Pay: $22/per hour</strong></li></ul><p><br></p><p>Job Summary</p><p>Often the first point of contact for customers, the Worksite Representative is responsible for addressing customer service concerns, inquiries and activities. The Loyalty Service Representative is responsible for handling specific call types and completing the requests in accordance with departmental guidelines and procedures. As a Loyalty Service Representative, he/she is responsible for creating a positive customer experience through professionalism, amicability, and knowledge of Combined products and systems.</p><p><strong>Responsibilities:</strong></p><p>• Supporting policyholders with insurance product information</p><p>• Answering PFP calls and responding to policyholder inquires with claims, service and intake related issues</p><p>• Provide detailed information about policies statuses</p><p>• Assist with basic technical troubleshooting for self-service related issues</p><p>• Ability to send transfers to the PFP sales team to increase APV revenue</p><p>• Ability to handle claim intake for PFP</p><p>• Consistently meets or exceeds expectations for departmental standards related to quality, average handle time, auxiliary time, after call work and other KPIs.</p><p>• Exhibits and practices the Organizations Common Purposes and Shared Traits. Understands organizational objectives, supports process improvements, and provides feedback to leadership.</p><p>• Willingness to participate in partnership training and mentoring of Junior Representatives.</p><p>• Willingness to perform other duties as assigned.</p><p>• Expected to be able work various shifts within 7:30 a.m. - 6:00 p.m. CDT timeframe.</p><p>• Represents the Combined tenants: Personal Connection, Empathy, Problem-Solving, and Ownership</p><p> </p><p><strong>Skills</strong></p><p>• Previous experience working as a customer service representative.</p><p>• Strong knowledge of worksite products and services</p><p>• Friendly and professional demeanor.</p><p>• Excellent communication and interpersonal skills.</p><p>• Basic computer skills and knowledge of database software.</p><p>• Demonstrated attention to detail, organizational skills, and time management skills.</p><p>• Ability to work a flexible schedule to meet the needs of the business and performance requirements.</p><p>• Ability to remain calm in stressful situations.</p><p>• Ability to explain detailed policy concepts in a simple way</p><p>• Bilingual skills (verbal, written, read) in Spanis</p>
We are looking for a detail-oriented and proactive Executive Assistant to support senior leadership in managing daily operations effectively. This is a Long-term Contract position based in Scottsdale, Arizona, offering the opportunity to work closely with executives in a fast-paced and collaborative environment. The ideal candidate will excel in administrative coordination, communication, and project management, ensuring smooth organizational workflows and a high level of professionalism.<br><br>Responsibilities:<br>• Oversee comprehensive calendar management for senior leaders, including scheduling, resolving conflicts, and preparing agendas.<br>• Coordinate logistics for meetings across different departments, regions, and time zones.<br>• Arrange complex domestic travel plans for executives, including flights, accommodations, and itineraries.<br>• Manage expense reporting processes using systems like Concur, ensuring timely and accurate submissions.<br>• Act as a central point for communication, providing updates and following up on action items.<br>• Organize and execute virtual and in-person events, handling venue selection, catering, and agenda distribution.<br>• Prepare presentations, meeting materials, and detailed notes for executive meetings.<br>• Track project deliverables and timelines, ensuring accountability and progress across teams.<br>• Develop onboarding resources and training materials to support new hires and internal programs.<br>• Collaborate with cross-functional teams to address operational needs and ensure seamless departmental support.
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Phoenix, Arizona. In this long-term contract role, you will provide technical assistance and guidance to ensure smooth operations across our organization. This position is an excellent opportunity for someone passionate about IT support and eager to contribute to the success of a non-profit organization.<br><br>Responsibilities:<br>• Provide timely technical support to end-users, addressing hardware, software, and network-related issues.<br>• Manage and resolve service desk tickets efficiently, ensuring minimal disruption to daily operations.<br>• Perform troubleshooting for Microsoft Windows environments, including Windows 10, to diagnose and resolve system issues.<br>• Utilize Active Directory to manage user accounts and permissions effectively.<br>• Collaborate with team members to implement solutions and improve IT processes.<br>• Offer guidance and training to users on utilizing software and systems effectively.<br>• Maintain detailed documentation of support activities and resolutions for future reference.<br>• Conduct regular system checks to ensure optimal performance and security.<br>• Assist in deploying and configuring new hardware and software as needed.<br>• Communicate clearly with users to understand their challenges and provide tailored solutions.
