We are looking for an experienced Business Reporting Analyst IV to join our team in Phoenix, Arizona. This is a long-term contract position that requires a detail-oriented individual who can analyze complex business data, deliver actionable insights, and contribute to process improvements. The ideal candidate will have a strong background in analytics, reporting, and database management, along with excellent communication and interpersonal skills.<br><br>Responsibilities:<br>• Analyze business data to identify trends, discrepancies, and opportunities for process improvement.<br>• Develop and maintain dashboards using business intelligence tools like Tableau and SQL Server.<br>• Collaborate with cross-functional teams to ensure the accuracy and effectiveness of reporting deliverables.<br>• Troubleshoot and resolve issues related to data discrepancies and reporting systems.<br>• Conduct research to support innovation and enhance reporting strategies.<br>• Design and implement validation plans to ensure data integrity and reliability.<br>• Utilize SQL and Oracle databases to extract, manipulate, and present data effectively.<br>• Provide clear written and verbal communication to stakeholders regarding findings and recommendations.<br>• Contribute to the development of new reporting frameworks and methodologies.<br>• Support process improvement initiatives by leveraging analytical insights.
<p>The CIAM Business Systems Analyst will manage day-to-day operations of the CIAM platform, ensuring compliance with defined policies and procedures related to user and application management. In this role, you will play a pivotal part in bridging business objectives with technology solutions focused on identity and access management, and drive CIAM capabilities that directly support the bank’s digital strategy and customer trust objectives. Working collaboratively with stakeholders, development teams, and vendors, you will help define, implement, and optimize CIAM initiatives that enhance user experiences and operational efficiency.</p><ul><li>Collaborate with business partners and stakeholders to gather, analyze, and document business requirements aligned with strategic goals and regulatory standards.</li><li>Act as the Subject Matter Expert for CIAM systems, providing guidance on solution design, configuration, and process improvements.</li><li>Translate business needs into detailed system requirements, user stories, acceptance criteria, and technical documentation to support effective development and testing.</li><li>Support the entire solution delivery lifecycle, including requirements gathering, process mapping, documentation, testing, deployment, and post-launch support.</li><li>Manage and maintain accurate documentation for CIAM applications, ensuring accessibility for business and technical teams.</li><li>Oversee application configuration changes, ensuring adherence to SDLC and Change Management protocols.</li><li>Coordinate with internal IT teams, external vendors, and implementation partners to resolve issues and deliver integrated CIAM solutions.</li><li>Monitor application performance, facilitate incident and problem management, and conduct Root Cause Analysis to drive issue resolution.</li></ul><p><br></p>
We are looking for a detail-oriented Operations Specialist to join our team in Scottsdale, Arizona. In this Contract to permanent position, you will play a pivotal role in managing logistics, optimizing workflows, and ensuring operational excellence across various functional areas. This role requires a proactive individual with strong analytical skills and the ability to foster effective relationships with customers and vendors.<br><br>Responsibilities:<br>• Analyze and manage chassis logistics data to forecast demand and supply needs across multiple depot locations.<br>• Develop and implement operational strategies to address inventory surpluses or deficits, ensuring cost-effective and efficient solutions.<br>• Track and report on key performance indicators (KPIs) to monitor the execution and success of operational plans.<br>• Maintain strong relationships with vendors, overseeing performance audits and ensuring compliance with quality standards.<br>• Validate and correct data related to equipment transactions, ensuring accuracy and resolving discrepancies.<br>• Conduct compliance monitoring and generate detailed reports to uphold regulatory standards.<br>• Collaborate with cross-functional teams such as IT, finance, and business intelligence to support organizational goals.<br>• Create and deliver operational reports, utilizing data analysis to provide actionable insights and recommendations.<br>• Assist with customer-specific data collection to facilitate operational activities, including container and chassis management.<br>• Monitor vendor performance, including transportation, facility management, and parts supply, to ensure service quality and accuracy.
We are looking for an experienced Business Analyst to join our team in Tempe, Arizona. In this long-term contract position, you will play a crucial role in analyzing financial data, conducting research, and developing actionable insights to support decision-making processes. This opportunity is ideal for professionals who excel at problem-solving and thrive in dynamic environments.<br><br>Responsibilities:<br>• Collect and analyze complex financial data to identify trends and provide actionable insights.<br>• Develop and implement financial models to support forecasting and strategic planning.<br>• Conduct market research and assessments to inform business strategies and decisions.<br>• Prepare detailed reports and presentations to communicate findings and recommendations effectively.<br>• Collaborate with cross-functional teams to ensure deliverables align with organizational goals.<br>• Monitor and evaluate key performance indicators to track progress and identify areas for improvement.<br>• Provide support for various research activities to enhance data-driven decision-making.<br>• Ensure accuracy and consistency in all data collection and reporting processes.<br>• Actively contribute to the development of innovative solutions to address business challenges.
<p><strong>Overview</strong></p><p>We are seeking a highly skilled Principal Analyst to support and enhance our Customer Identity and Access Management (CIAM) ecosystem across the organization. This role ensures secure, frictionless customer authentication and authorization by driving continuous improvement of identity platforms, regulatory compliance, security posture, and user experience.</p><p>You will serve as a technical and analytical subject matter expert partnering closely with cybersecurity, digital product, engineering, risk, and compliance teams. The ideal candidate thrives in a regulated environment, understands identity lifecycle management at scale, and is comfortable translating business needs into secure and scalable CIAM capabilities.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Identity Strategy and Platform Ownership</strong></p><ul><li>Lead analysis, configuration, and optimization of CIAM solutions supporting millions of customer interactions across digital touchpoints.</li><li>Develop and refine standards for identity lifecycle processes including registration, credential management, MFA, SSO, step-up authentication, and session security.</li><li>Partner with engineering and cloud teams to ensure CIAM integrations align with enterprise architecture, API patterns, and zero-trust principles.</li></ul><p><strong>Security, Risk, and Compliance</strong></p><ul><li>Ensure CIAM controls align with industry frameworks such as NIST 800-63, PCI, FFIEC, SOX, and internal cybersecurity policies.</li><li>Monitor authentication trends, fraud indicators, risk scoring, and threat intelligence to recommend improvements in customer security posture.</li><li>Conduct impact analysis and security assessments for new CIAM capabilities, feature enhancements, and vendor integrations.</li></ul><p><strong>Technical and Analytical Leadership</strong></p><ul><li>Translate business needs into detailed technical requirements, workflows, and acceptance criteria for CIAM enhancements.</li><li>Support troubleshooting, incident response, and root-cause analysis related to identity, authentication, access failures, and customer login issues.</li><li>Analyze customer behavior, authentication telemetry, and system performance metrics to drive continuous improvement.</li></ul><p><strong>Cross-Functional Collaboration</strong></p><ul><li>Work closely with Digital Product, Cybersecurity, Cloud Engineering, Fraud, Compliance, and Customer Service teams to optimize identity journeys.</li><li>Provide subject-matter expertise for projects involving customer onboarding, digital banking, mobile applications, APIs, and third-party integrations.</li><li>Evaluate CIAM vendors and assist in roadmap planning for authentication, federation, directory services, and cloud-native identity capabilities.</li></ul><p><br></p>
<p>What you'll do:</p><p>As the IT Manager III, you will lead the technical team including engineers, analysts, and testers to migrate current Digital Banking Platform to Q2’s Digital Platform. This digital transformation program will require you to participate in strategic and tactical planning for the delivery of Digital products and services as well as evaluate technology and set standards. Working in this role, you'll recommend improvements to established business processes while continuing to deliver high value in execution. You'll create and deliver on comprehensive project plans, remove any impediments, and track overall project performance to analyze the successful completion of business short-term and long-term goals. You will also collaborate with other cross functional teams such as middleware, data, security, infrastructure, IAM, CIAM to ensure timely delivery of the business requirements and priorities.</p><p>Manage teams responsible for delivering digital banking solutions </p><p>Lead data analysis, data mapping, and ensure data form the legacy platforms are correctly mapped and migrated to the targeted platforms </p><p>Implement safety procedures and data recovery plans. Develop user manuals, as well as policies, procedures, and safety protocols.</p><p>Partner with IT Leadership in the creation of a plan for employee development, retention, resource planning, talent management, performance management, and achieve a diverse and engaged workforce as well as recruit, train, and evaluate staff members work.</p><p>Work with IT Leadership in the preparation and management of the annual budget, business cases, execution plans, operating plans for the team and resources required to achieve established program priorities.</p><p>Ensure adequate risk management and security processes/controls are established and maintained in alignment with the risk appetite for the Bank, as well as applicable regulatory and enterprise risk management expectations.</p><p><br></p>
<p>Job Title:</p><p>Principal Engineer I - Full Stack Developer</p><p><br></p><p>What you'll do:</p><p>The role is part of Digital Banking team, specifically working on Digital Account Onboarding (DAO) platform and technologies. As a Principal Engineer I you'll provide SME expertise in your respective domain as well as adjacent domains to ensure solutions are safe, secure, compliant and reliable. You'll identify development and support needs as well as take on large and complex design responsibilities supporting project tasks. You'll also engage with project and business sponsors refining requirements and objectives of targeted solutions. As a Principal Engineer I, you also facilitate dialogue and activities, and work to ensure team collaboration including teams outside of your domain. In this role, you'll also develop the technical features while also guiding junior engineers.</p><p>Work on the current DAO platform Temenos to integrate, develop new features while enhancing the existing feature in alignment with business requirements and priorities</p><p>Provide production support, timely resolution of incidents, and communication to business stakeholders</p><p>Build the solution design of efforts that can be handed off to lower level engineers for execution assuring reuse of platforms where possible.</p><p>Review technical plans developed by lower level engineers and analysts to assure quality designs prevail which can support the volumetrics of our business partners objectives.</p><p>Build comprehensive measurement dashboards that give performance insight into key applications of the bank which can feed operational results of our business partners.</p><p>Work independently or sometimes with architecture team counterparts to lay out the final documentation required for proper ongoing reference of the given solution, including physical and logical layouts with cross reference to use case models while enforcing standards, as well as assisting in the modification or buildout of procedures that support areas of operations across IT.</p>
We are looking for an Accounting Clerk to join our team in Peoria, Arizona. In this role, you will play a key part in managing financial operations, including accounts payable, accounts receivable, and job cost tracking. This position is ideal for someone who thrives in a fast-paced environment and enjoys working with precision and attention to detail.<br><br>Responsibilities:<br>• Process accounts payable transactions accurately, ensuring proper coding to construction jobs and cost categories.<br>• Handle accounts receivable tasks, including client invoicing and tracking payments.<br>• Perform regular bank and account reconciliations to maintain financial accuracy.<br>• Track and update job cost data for ongoing projects to ensure accurate reporting.<br>• Prepare monthly financial reports and job cost summaries to support business operations.<br>• Collaborate with vendors, subcontractors, and project managers to address billing and payment inquiries.<br>• Ensure compliance with lien waivers, certificates of insurance, and contractual requirements.<br>• Assist with audits by organizing financial records and maintaining project files.<br>• Support tax payment processes for city, county, and state obligations.<br>• Perform general administrative and accounting tasks as needed.
We are looking for an organized and detail-oriented Collections Specialist to join our team in Phoenix, Arizona. This role involves managing customer orders, handling inquiries, and supporting various business processes to ensure seamless operations. The ideal candidate will excel in resolving discrepancies, maintaining strong relationships with stakeholders, and contributing to process improvements.<br><br>Responsibilities:<br>• Process customer orders from receipt to invoice, ensuring accurate entry into Sage 200.<br>• Verify electronic orders by cross-checking data in Sage against TrueCommerce to confirm pricing and quantities.<br>• Resolve discrepancies related to pricing or quantities to ensure order completion and accuracy.<br>• Release orders to the warehouse by reconciling data between Sage and the warehouse management system for consistency.<br>• Respond to customer inquiries regarding deliveries, returns, and product details in a timely manner.<br>• Collaborate with sales account managers to maintain clear communication and foster productive relationships.<br>• Assist with raising invoices and issuing credit notes to support the Deduction Analyst.<br>• Identify and implement process improvement opportunities within the Customer Service team.<br>• Address consumer complaints by logging data, resolving issues, or escalating concerns to the Quality team as needed.<br>• Perform additional duties aligned with the role’s responsibilities to maintain high standards.
<p>We are looking for an experienced ERP/CRM Consultant In this long-term contract position, you will play a pivotal role in developing and enhancing reporting solutions, ensuring optimal performance and scalability across various business functions. This role requires a strong technical background, excellent analytical skills, and the ability to collaborate effectively with both technical and functional stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Design and develop analyses, dashboards, and subject-area-based reports tailored to Oracle Fusion Cloud applications.</p><p>• Create data models, templates, and scheduled reports using BI Publisher to meet functional requirements.</p><p>• Evaluate current reporting methodologies and structures, proposing enhancements to improve scalability and maintainability.</p><p>• Establish and document standards for reporting practices, ensuring consistency and efficiency.</p><p>• Provide hands-on training and support to team members, guiding them through troubleshooting and report lifecycle management.</p><p>• Collaborate with subject matter experts to translate business reporting needs into precise technical specifications.</p><p>• Optimize reporting solutions to align with data architecture and security roles within Oracle Fusion Cloud.</p><p>• Identify cross-module reporting dependencies and develop strategies for seamless integration.</p><p>• Partner with stakeholders to ensure reporting solutions are aligned with organizational goals and objectives.</p>
