Add your latest resume to match with open positions.

2 results for It Business Intelligence Analyst in Phoenix, AZ

Senior IT Business Analyst (Process Reengineering Focus)

Surprise, AZ
onsite
Temporary to Hire
65 - 72 USD / Hourly
We are looking for a Senior IT Business Analyst (Process Reengineering Focus) to support government-focused initiatives in Surprise, Arizona. This contract opportunity with potential for a long-term role is ideal for someone who can translate operational needs into practical solutions while partnering with stakeholders in a structured, service-driven environment. The role combines business analysis, documentation, and cross-functional collaboration to improve processes, strengthen customer service operations, and support project delivery within Agile teams. Responsibilities:• Gather, analyze, and clarify business needs by working closely with stakeholders, operational teams, and project partners.• Evaluate current workflows and identify process gaps, documenting findings and recommending practical improvements.• Review business and operational documents for accuracy, completeness, and alignment with project objectives and compliance expectations.• Partner with call center and customer service teams to understand service challenges, define requirements, and support enhanced user experiences.• Create and maintain business requirements, process maps, user stories, and other project documentation needed for successful delivery.• Contribute to Agile Scrum activities by supporting backlog refinement, sprint planning, and ongoing communication between business and technical teams.• Track action items, decisions, and requirement changes to help maintain project clarity and stakeholder alignment.• Assist with validating solutions through testing support, feedback gathering, and confirmation that business needs have been addressed.Senior IT Business Analyst (Process Reengineering Focus)
2026-08-26T00:00:00Z

IT Operations Tech

Tempe, AZ
onsite
Temporary to Hire
38 - 44 USD / Hourly
We are looking for an IT Operations Tech to deliver onsite technical support across facilities in Elko, NV. This contract-to-permanent opportunity is ideal for someone who enjoys balancing end-user assistance with infrastructure, networking, and systems support in a hands-on environment. The position requires a self-directed, detail-oriented individual who can resolve issues independently, partner effectively with users and technical teams, and contribute to site-based technology projects. Responsibilities:• Deliver first- and second-level onsite support for employee devices, business applications, Microsoft 365 tools, and connectivity-related incidents.• Diagnose and resolve issues involving local networks, wireless access, endpoint performance, and core infrastructure components.• Set up, configure, and maintain networking equipment such as switches, routers, firewalls, and wireless hardware.• Complete physical IT installation work, including structured cabling, rack mounting, patch panel organization, hardware deployment, and workstation setup.• Administer user lifecycle activities through Active Directory and Entra ID, including account provisioning, access changes, and device preparation.• Support conference room technology and collaboration platforms to keep meetings and video communications running smoothly.• Track equipment inventory, maintain technical documentation, and keep site records accurate for assets and infrastructure.• Manage service requests with clear updates and documentation while coordinating onsite work with broader infrastructure teams.• Participate in deployment efforts such as hardware refreshes, network expansion, equipment provisioning, and other operational IT initiatives.
2026-08-20T00:00:00Z