We are looking for a highly skilled Business Reporting Analyst IV to join our team on a long-term contract basis in Phoenix, Arizona. In this role, you will leverage your expertise in data analysis and reporting to support business decision-making processes and enhance operational efficiency. The ideal candidate will have strong analytical abilities, exceptional communication skills, and a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Develop and maintain business reports and dashboards using tools such as Tableau, SQL Server, and other business intelligence technologies.<br>• Conduct in-depth data analysis to identify trends, discrepancies, and opportunities for process improvement.<br>• Collaborate with cross-functional teams to gather requirements and deliver insightful reporting solutions that align with business goals.<br>• Troubleshoot and resolve issues related to reporting systems and data discrepancies.<br>• Design and implement validation plans to ensure data accuracy and reliability.<br>• Provide support for customer service-related analytics, ensuring timely and actionable insights.<br>• Research and recommend innovative reporting methods to enhance business intelligence capabilities.<br>• Utilize strong interpersonal and written communication skills to present findings and recommendations clearly.<br>• Contribute to the continuous improvement of reporting processes and tools to optimize efficiency.<br>• Ensure deliverables are completed accurately and on time, meeting stakeholder expectations.
<p>The CIAM Business Systems Analyst will manage day-to-day operations of the CIAM platform, ensuring compliance with defined policies and procedures related to user and application management. In this role, you will play a pivotal part in bridging business objectives with technology solutions focused on identity and access management, and drive CIAM capabilities that directly support the bank’s digital strategy and customer trust objectives. Working collaboratively with stakeholders, development teams, and vendors, you will help define, implement, and optimize CIAM initiatives that enhance user experiences and operational efficiency.</p><ul><li>Collaborate with business partners and stakeholders to gather, analyze, and document business requirements aligned with strategic goals and regulatory standards.</li><li>Act as the Subject Matter Expert for CIAM systems, providing guidance on solution design, configuration, and process improvements.</li><li>Translate business needs into detailed system requirements, user stories, acceptance criteria, and technical documentation to support effective development and testing.</li><li>Support the entire solution delivery lifecycle, including requirements gathering, process mapping, documentation, testing, deployment, and post-launch support.</li><li>Manage and maintain accurate documentation for CIAM applications, ensuring accessibility for business and technical teams.</li><li>Oversee application configuration changes, ensuring adherence to SDLC and Change Management protocols.</li><li>Coordinate with internal IT teams, external vendors, and implementation partners to resolve issues and deliver integrated CIAM solutions.</li><li>Monitor application performance, facilitate incident and problem management, and conduct Root Cause Analysis to drive issue resolution.</li></ul><p><br></p>
<p><strong>What you'll do:</strong></p><p>As the Digital Technical Delivery Manager you will lead the technical team including engineers, analysts, and testers to migrate current Digital Banking Platform to Q2’s Digital Platform. This digital transformation program will require you to participate in strategic and tactical planning for the delivery of Digital products and services as well as evaluate technology and set standards. Working in this role, you'll recommend improvements to established business processes while continuing to deliver high value in execution. You'll create and deliver on comprehensive project plans, remove any impediments, and track overall project performance to analyze the successful completion of business short-term and long-term goals. You will also collaborate with other cross functional teams such as middleware, data, security, infrastructure, IAM, CIAM to ensure timely delivery of the business requirements and priorities.</p><ul><li>Manage teams responsible for delivering digital banking solutions</li><li>Lead data analysis, data mapping, and ensure data form the legacy platforms are correctly mapped and migrated to the targeted platforms </li><li>Implement safety procedures and data recovery plans. Develop user manuals, as well as policies, procedures, and safety protocols.</li><li>Partner with IT Leadership in the creation of a plan for employee development, retention, resource planning, talent management, performance management, and achieve a diverse and engaged workforce as well as recruit, train, and evaluate staff members work.</li><li>Work with IT Leadership in the preparation and management of the annual budget, business cases, execution plans, operating plans for the team and resources required to achieve established program priorities.</li><li>Ensure adequate risk management and security processes/controls are established and maintained in alignment with the risk appetite for the Bank, as well as applicable regulatory and enterprise risk management expectations.</li></ul><p><br></p>
<p>Job Title:</p><p>Principal Engineer I - Full Stack Developer</p><p><br></p><p>What you'll do:</p><p>The role is part of Digital Banking team, specifically working on Digital Account Onboarding (DAO) platform and technologies. As a Principal Engineer I you'll provide SME expertise in your respective domain as well as adjacent domains to ensure solutions are safe, secure, compliant and reliable. You'll identify development and support needs as well as take on large and complex design responsibilities supporting project tasks. You'll also engage with project and business sponsors refining requirements and objectives of targeted solutions. As a Principal Engineer I, you also facilitate dialogue and activities, and work to ensure team collaboration including teams outside of your domain. In this role, you'll also develop the technical features while also guiding junior engineers.</p><p>Work on the current DAO platform Temenos to integrate, develop new features while enhancing the existing feature in alignment with business requirements and priorities</p><p>Provide production support, timely resolution of incidents, and communication to business stakeholders</p><p>Build the solution design of efforts that can be handed off to lower level engineers for execution assuring reuse of platforms where possible.</p><p>Review technical plans developed by lower level engineers and analysts to assure quality designs prevail which can support the volumetrics of our business partners objectives.</p><p>Build comprehensive measurement dashboards that give performance insight into key applications of the bank which can feed operational results of our business partners.</p><p>Work independently or sometimes with architecture team counterparts to lay out the final documentation required for proper ongoing reference of the given solution, including physical and logical layouts with cross reference to use case models while enforcing standards, as well as assisting in the modification or buildout of procedures that support areas of operations across IT.</p>
We are looking for an organized and detail-oriented Collections Specialist to join our team in Phoenix, Arizona. This role involves managing customer orders, handling inquiries, and supporting various business processes to ensure seamless operations. The ideal candidate will excel in resolving discrepancies, maintaining strong relationships with stakeholders, and contributing to process improvements.<br><br>Responsibilities:<br>• Process customer orders from receipt to invoice, ensuring accurate entry into Sage 200.<br>• Verify electronic orders by cross-checking data in Sage against TrueCommerce to confirm pricing and quantities.<br>• Resolve discrepancies related to pricing or quantities to ensure order completion and accuracy.<br>• Release orders to the warehouse by reconciling data between Sage and the warehouse management system for consistency.<br>• Respond to customer inquiries regarding deliveries, returns, and product details in a timely manner.<br>• Collaborate with sales account managers to maintain clear communication and foster productive relationships.<br>• Assist with raising invoices and issuing credit notes to support the Deduction Analyst.<br>• Identify and implement process improvement opportunities within the Customer Service team.<br>• Address consumer complaints by logging data, resolving issues, or escalating concerns to the Quality team as needed.<br>• Perform additional duties aligned with the role’s responsibilities to maintain high standards.
We are looking for an Accounting Clerk to join our team in Peoria, Arizona. In this role, you will play a key part in managing financial operations, including accounts payable, accounts receivable, and job cost tracking. This position is ideal for someone who thrives in a fast-paced environment and enjoys working with precision and attention to detail.<br><br>Responsibilities:<br>• Process accounts payable transactions accurately, ensuring proper coding to construction jobs and cost categories.<br>• Handle accounts receivable tasks, including client invoicing and tracking payments.<br>• Perform regular bank and account reconciliations to maintain financial accuracy.<br>• Track and update job cost data for ongoing projects to ensure accurate reporting.<br>• Prepare monthly financial reports and job cost summaries to support business operations.<br>• Collaborate with vendors, subcontractors, and project managers to address billing and payment inquiries.<br>• Ensure compliance with lien waivers, certificates of insurance, and contractual requirements.<br>• Assist with audits by organizing financial records and maintaining project files.<br>• Support tax payment processes for city, county, and state obligations.<br>• Perform general administrative and accounting tasks as needed.
