We are looking for a dedicated Help Desk Analyst I to join our team in Mesa, Arizona, on a long-term contract basis. This role involves providing technical support and troubleshooting assistance to ensure smooth daily operations for end-users. The ideal candidate will possess strong problem-solving skills and technical knowledge to address and resolve user issues effectively.<br><br>Responsibilities:<br>• Provide first-level technical support to end-users, addressing hardware and software issues promptly.<br>• Utilize Active Directory to manage user accounts and access permissions.<br>• Troubleshoot and resolve issues related to Microsoft Windows 10 operating systems.<br>• Respond to and resolve service desk tickets efficiently, ensuring timely resolution.<br>• Assist users with basic troubleshooting for system errors and application problems.<br>• Document and track all support interactions and solutions accurately.<br>• Collaborate with team members to escalate complex issues to higher support levels as needed.<br>• Maintain a high level of customer service and professionalism during all interactions.<br>• Identify recurring issues and suggest improvements to minimize future disruptions.
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a contract basis in Phoenix, Arizona. In this role, you will provide essential technical assistance to users, ensuring smooth operation of computer systems and resolving technical issues efficiently. This is an excellent opportunity for individuals with expertise in troubleshooting, Microsoft Windows environments, and service desk support.<br><br>Responsibilities:<br>• Respond promptly to service desk tickets and provide effective solutions to technical problems.<br>• Diagnose and resolve issues related to Microsoft Windows systems and applications.<br>• Manage and maintain user accounts through Active Directory, including password resets and access permissions.<br>• Perform basic troubleshooting for hardware and software issues on desktops and laptops.<br>• Assist with the installation, configuration, and updates of Microsoft Windows 10.<br>• Provide clear and thorough communication with users to address technical concerns.<br>• Document resolutions and maintain accurate records of support activities.<br>• Collaborate with team members to ensure timely resolution of complex technical issues.<br>• Offer guidance and training to users on system functionalities and best practices.
<p>We are looking for an experienced Executive Assistant/Transaction Coordinator to join our client's luxury real estate team in Paradise Valley, Arizona. This role involves providing high-level administrative support while managing real estate transactions in a fast-paced, high-performance environment. The ideal candidate will be detail-oriented, adept at multitasking, and possess strong knowledge of Arizona real estate practices.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and manage real estate transactions, ensuring all contracts and paperwork are accurate and completed on time.</p><p>• Provide executive-level administrative support to assist in daily operations and office management.</p><p>• Collaborate with marketing teams and showing agents to streamline property listings and client communications.</p><p>• Conduct property searches and comparative market analyses to support real estate activities.</p><p>• Draft and review contracts and other transaction-related documents with attention to detail.</p><p>• Maintain organized records of all transactions and office documentation.</p><p>• Assist with scheduling and coordinating meetings, showings, and other real estate-related events.</p><p>• Act as a reliable point of contact for clients, ensuring exceptional service and communication.</p><p>• Utilize knowledge of the Paradise Valley area to aid in property searches and market insights.</p><p>• Support high-functioning performers in achieving business goals and meeting deadlines.</p>
<p>We are looking for an experienced <strong>Principal Engineer I - Senior Customer Identity Access Management Developer </strong>to join our team in Phoenix, Arizona. In this long-term contract role, onsite in Phoenix. </p><p>Would like the person to encompass:</p><p> <strong>Lead large-scale migrations and conversions</strong> involving <strong>30–40 applications</strong>, ensuring secure and efficient transition. </p><p> <strong>Build strategic roadmaps</strong> for identity and access solutions, aligning with organizational goals and compliance standards. </p><p> Serve as a <strong>technical authority</strong> for customer access systems, driving best practices and innovation. </p><p> Establish and maintain a <strong>Center of Excellence</strong> for identity and access management.</p>
<p>We are looking for an experienced Scrum Master to join our dynamic team in Tempe, Arizona. Your primary focus is to guide performance, collaboration, and execution while working constructively within the team and with members of the organization. </p><p><strong> </strong></p><p><strong>What you’ll Do:</strong></p><ul><li>Support multiple Scrum teams maintaining the Sales & Servicing technology including Salesforce, the public websites, and other applications </li><li>Use Agile ceremonies that produce the benefits intended by the Agile framework, including planning of releases, removing impediments, providing guidance, and supporting Agile teams to provide high-quality products using inspect and adapt cycles. </li><li>Accelerate the learning and growth of one or more distributed Agile teams in developing a lean-Agile mindset, improving practices, and guiding them to more predictable delivery of high-quality products. </li><li>Oversee the use of an accurate, complete, readable, single source for artifacts and workflow information that we need to engage in planning, observe/monitor work in progress, and measure the inspect and adapt cycle at the scrum team level. </li><li>Manage full alignment across dependent teams within a release train; manage risks and dependencies such that all parties are aligned with delivery strategy and sequence. Drive over-communication as necessary to ensure a shared understanding of dependencies. </li><li>Proactively identify and communicate impediments to expedite resolution. </li><li>Promote scrum team accountability for ensuring the sprint commitment is less than / very close to the average velocity over the last four sprints, maximizing the likelihood of delivery on sprint.</li><li>Solid foundational knowledge of Salesforce.. </li><li>Deep understanding of Atlassian suite (Jira, Confluence) with a strong focus on metrics, dashboards and reporting. </li><li>Hands-on experience with Agile software development methodologies, values, and procedures. </li><li>Significant experience working with Agile methodologies on large-scale, technically complex projects for a large enterprise. </li><li>Thorough understanding of the software development life cycle.</li></ul><p><br></p>
We are looking for an experienced IT Manager or Director to oversee and optimize technology systems while ensuring seamless operations for our organization. This role requires a strategic leader who can manage infrastructure, lead a team, and implement best practices to enhance efficiency and security. Based in Tempe, Arizona, this position offers an exciting opportunity to drive innovation and deliver impactful technology solutions.<br><br>Responsibilities:<br>• Oversee the management and maintenance of Active Directory systems to ensure secure and efficient user access.<br>• Develop and implement backup strategies to safeguard data and ensure reliable recovery processes.<br>• Manage and configure Cisco technologies to optimize network performance and security.<br>• Supervise the installation, repair, and maintenance of computer hardware across the organization.<br>• Establish and monitor configuration management protocols to maintain system consistency and compliance.<br>• Lead the IT team, providing guidance and support to achieve departmental goals and deliver high-quality service.<br>• Conduct regular assessments of technology infrastructure to identify areas for improvement and implement upgrades.<br>• Collaborate with other departments to align IT strategies with organizational objectives.<br>• Ensure adherence to cybersecurity standards and practices to protect sensitive information.<br>• Monitor IT budgets and allocate resources effectively to achieve operational efficiency.
