<p>The CIAM Business Systems Analyst will manage day-to-day operations of the CIAM platform, ensuring compliance with defined policies and procedures related to user and application management. In this role, you will play a pivotal part in bridging business objectives with technology solutions focused on identity and access management, and drive CIAM capabilities that directly support the bank’s digital strategy and customer trust objectives. Working collaboratively with stakeholders, development teams, and vendors, you will help define, implement, and optimize CIAM initiatives that enhance user experiences and operational efficiency.</p><ul><li>Collaborate with business partners and stakeholders to gather, analyze, and document business requirements aligned with strategic goals and regulatory standards.</li><li>Act as the Subject Matter Expert for CIAM systems, providing guidance on solution design, configuration, and process improvements.</li><li>Translate business needs into detailed system requirements, user stories, acceptance criteria, and technical documentation to support effective development and testing.</li><li>Support the entire solution delivery lifecycle, including requirements gathering, process mapping, documentation, testing, deployment, and post-launch support.</li><li>Manage and maintain accurate documentation for CIAM applications, ensuring accessibility for business and technical teams.</li><li>Oversee application configuration changes, ensuring adherence to SDLC and Change Management protocols.</li><li>Coordinate with internal IT teams, external vendors, and implementation partners to resolve issues and deliver integrated CIAM solutions.</li><li>Monitor application performance, facilitate incident and problem management, and conduct Root Cause Analysis to drive issue resolution.</li></ul><p><br></p>
<p>We are looking for a<strong> Release of Information Specialist</strong> to join our team that is <strong>based in Arizona or Nevada</strong>. The <strong>Release of Information Specialist</strong> role requires a detail-oriented individual who can effectively manage office operations while supporting healthcare-related functions. The <strong>Release of Information Specialist</strong> will play a pivotal role in ensuring smooth workflows and collaboration across teams.</p><p><br></p><p>Responsibilities:</p><p>• Review and validate requests for medical records to ensure proper authorization and compliance with HIPAA regulations.</p><p>• Utilize electronic health record (EHR) systems to locate, prepare, and distribute requested records.</p><p>• Maintain a detailed log of released records and ensure confidentiality throughout the process.</p><p>• Communicate effectively with patients, providers, and third-party requestors to clarify documentation and resolve inquiries.</p><p>• Ensure quality and accuracy in every step of the record release process.</p>
<p>Job Title:</p><p>Principal Engineer I - Full Stack Developer</p><p><br></p><p>What you'll do:</p><p>The role is part of Digital Banking team, specifically working on Digital Account Onboarding (DAO) platform and technologies. As a Principal Engineer I you'll provide SME expertise in your respective domain as well as adjacent domains to ensure solutions are safe, secure, compliant and reliable. You'll identify development and support needs as well as take on large and complex design responsibilities supporting project tasks. You'll also engage with project and business sponsors refining requirements and objectives of targeted solutions. As a Principal Engineer I, you also facilitate dialogue and activities, and work to ensure team collaboration including teams outside of your domain. In this role, you'll also develop the technical features while also guiding junior engineers.</p><p>Work on the current DAO platform Temenos to integrate, develop new features while enhancing the existing feature in alignment with business requirements and priorities</p><p>Provide production support, timely resolution of incidents, and communication to business stakeholders</p><p>Build the solution design of efforts that can be handed off to lower level engineers for execution assuring reuse of platforms where possible.</p><p>Review technical plans developed by lower level engineers and analysts to assure quality designs prevail which can support the volumetrics of our business partners objectives.</p><p>Build comprehensive measurement dashboards that give performance insight into key applications of the bank which can feed operational results of our business partners.</p><p>Work independently or sometimes with architecture team counterparts to lay out the final documentation required for proper ongoing reference of the given solution, including physical and logical layouts with cross reference to use case models while enforcing standards, as well as assisting in the modification or buildout of procedures that support areas of operations across IT.</p>
We are looking for an experienced Product Manager to join our team in Phoenix, Arizona. In this role, you will drive the development and delivery of innovative banking products, ensuring they meet customer needs and align with organizational goals. You will collaborate with cross-functional teams to manage product lifecycles, prioritize features, and ensure compliance with regulatory standards.<br><br>Responsibilities:<br>• Translate vendor roadmaps into actionable strategies that align with business objectives and feature functionalities.<br>• Collaborate with vendors to ensure banking requirements are accurately documented and reflected in product development.<br>• Support development and quality assurance teams by reviewing deliverables and verifying that requirements are met.<br>• Define and document both functional and non-functional product requirements to guide development processes.<br>• Establish and maintain prioritized backlogs for Agile teams, ensuring alignment with business goals.<br>• Review and approve vendor and internal development outputs, validating that acceptance criteria are achieved.<br>• Ensure product development efforts adhere to regulatory compliance and the bank's software development lifecycle.<br>• Manage dependencies between teams while fostering strategic partnerships across product groups.<br>• Analyze data to identify trends related to product risks and opportunities for improvement.<br>• Build a culture of accountability within the team by empowering decision-making at all levels.
<p>We are looking for a dedicated Receptionist for a 3-month contract position where you will play a crucial role in ensuring smooth daily operations by managing front desk tasks and assisting with administrative duties. The ideal candidate will thrive in a legal office environment and demonstrate strong organizational and communication skills.</p><p><br></p><p>Responsibilities:</p><p>• Greet clients and visitors, ensuring a welcoming atmosphere.</p><p>• Answer and manage multi-line phone systems, addressing inquiries and directing calls appropriately.</p><p>• Create and maintain new files in their database, MyCase, ensuring accuracy and organization.</p><p>• Assist with paperwork processing, including handling digital documentation efficiently.</p><p>• Respond to common questions from clients, providing clear and consistent information.</p><p>• Support legal assistants with daily administrative tasks and coordination.</p><p>• Collaborate with on-site team members, including paralegals and legal assistants.</p><p><br></p>
