<p>Responsibilities</p><p>Manage and maintain LAN, WAN, and wireless network environments.</p><p>Configure, install, and support Cisco switches, routers, and firewalls.</p><p>Administer Linux servers and manage Active Directory, Office 365, and Teams.</p><p>Oversee Unity Call Manager system.</p><p>Deploy and manage wireless systems, specifically Meraki and Ruckus.</p><p>Implement and maintain network failover and business continuity solutions.</p><p>Collaborate with the SOC to monitor EDR, MDR, NDR, and SIEM tools.</p><p>Develop and maintain incident response plans.</p><p>Research emerging technologies and security risks.</p><p>Document IT procedures and automate processes where possible.</p><p>Communicate technical concepts to technical and nontechnical stakeholders.</p><p>Lead troubleshooting and outage resolution efforts.</p><p>Safety Management System (SMS) Requirements</p><p>Support safety practices and compliance initiatives.</p><p>Report hazards, unsafe conditions, and incidents immediately.</p><p>Follow safety rules, FAA requirements, and PPE guidelines.</p><p>Job Specifications</p><p>Knowledge, Skills, and Abilities</p><p>Strong planning, organization, and priority management skills.</p><p>Ability to interpret technical documentation and apply best practices.</p><p>Excellent troubleshooting and communication skills.</p><p>Ability to manage multiple initiatives under changing priorities.</p><p>Ability to remain composed and effective during critical incidents.</p>
We are looking for an experienced Business Reporting Analyst IV to join our team in Phoenix, Arizona. This is a long-term contract position that requires a detail-oriented individual who can analyze complex business data, deliver actionable insights, and contribute to process improvements. The ideal candidate will have a strong background in analytics, reporting, and database management, along with excellent communication and interpersonal skills.<br><br>Responsibilities:<br>• Analyze business data to identify trends, discrepancies, and opportunities for process improvement.<br>• Develop and maintain dashboards using business intelligence tools like Tableau and SQL Server.<br>• Collaborate with cross-functional teams to ensure the accuracy and effectiveness of reporting deliverables.<br>• Troubleshoot and resolve issues related to data discrepancies and reporting systems.<br>• Conduct research to support innovation and enhance reporting strategies.<br>• Design and implement validation plans to ensure data integrity and reliability.<br>• Utilize SQL and Oracle databases to extract, manipulate, and present data effectively.<br>• Provide clear written and verbal communication to stakeholders regarding findings and recommendations.<br>• Contribute to the development of new reporting frameworks and methodologies.<br>• Support process improvement initiatives by leveraging analytical insights.
<p>What you'll do:</p><p>As the IT Manager III, you will lead the technical team including engineers, analysts, and testers to migrate current Digital Banking Platform to Q2’s Digital Platform. This digital transformation program will require you to participate in strategic and tactical planning for the delivery of Digital products and services as well as evaluate technology and set standards. Working in this role, you'll recommend improvements to established business processes while continuing to deliver high value in execution. You'll create and deliver on comprehensive project plans, remove any impediments, and track overall project performance to analyze the successful completion of business short-term and long-term goals. You will also collaborate with other cross functional teams such as middleware, data, security, infrastructure, IAM, CIAM to ensure timely delivery of the business requirements and priorities.</p><p>Manage teams responsible for delivering digital banking solutions </p><p>Lead data analysis, data mapping, and ensure data form the legacy platforms are correctly mapped and migrated to the targeted platforms </p><p>Implement safety procedures and data recovery plans. Develop user manuals, as well as policies, procedures, and safety protocols.</p><p>Partner with IT Leadership in the creation of a plan for employee development, retention, resource planning, talent management, performance management, and achieve a diverse and engaged workforce as well as recruit, train, and evaluate staff members work.</p><p>Work with IT Leadership in the preparation and management of the annual budget, business cases, execution plans, operating plans for the team and resources required to achieve established program priorities.</p><p>Ensure adequate risk management and security processes/controls are established and maintained in alignment with the risk appetite for the Bank, as well as applicable regulatory and enterprise risk management expectations.</p><p><br></p>
