<p><strong>What you will do:</strong></p><ul><li>Lead analysis for an 18 month digital banking platform buildout and migration, ensuring delivery stays aligned to business strategy.</li><li>Review current state processes, practices, and operational metrics, then identify constraints, root causes, and improvement opportunities.</li><li>Capture and document requirements and artifacts that clearly describe current state and future state, translating complex processes and technology into clear narratives.</li><li>Convert business requirements into system specifications and maintain them in Jira, Confluence, and Azure DevOps.</li><li>Define and drive the work breakdown structure across involved teams, including timelines, dependencies, and requirement review sessions.</li><li>Perform data analysis, data mapping, and migration support to ensure legacy platform data is correctly mapped to the target platform.</li><li>Partner with vendors and service providers to validate features, functionality, and data needs to support timely delivery.</li><li>Provide production support leadership, including incident and problem management, timely resolution, and stakeholder communication.</li><li>Develop critical documentation and artifacts for project objectives, communicate findings, impacts, and next steps to stakeholders and subject matter experts.</li><li>Use Microsoft Office and diagramming tools such as Visio or Lucid to document banking processes and data flows.</li><li>Support risk, compliance, and governance expectations within a large financial institution environment, including KRIs, KPIs, and operational metrics maintenance and approvals.</li><li>Contribute to digital and core banking conversion efforts, including online banking and multiple data conversion workstreams.</li></ul><p><br></p>
<p><strong>What you'll do:</strong></p><p>As the Digital Technical Delivery Manager you will lead the technical team including engineers, analysts, and testers to migrate current Digital Banking Platform to Q2’s Digital Platform. This digital transformation program will require you to participate in strategic and tactical planning for the delivery of Digital products and services as well as evaluate technology and set standards. Working in this role, you'll recommend improvements to established business processes while continuing to deliver high value in execution. You'll create and deliver on comprehensive project plans, remove any impediments, and track overall project performance to analyze the successful completion of business short-term and long-term goals. You will also collaborate with other cross functional teams such as middleware, data, security, infrastructure, IAM, CIAM to ensure timely delivery of the business requirements and priorities.</p><ul><li>Manage teams responsible for delivering digital banking solutions</li><li>Lead data analysis, data mapping, and ensure data form the legacy platforms are correctly mapped and migrated to the targeted platforms </li><li>Implement safety procedures and data recovery plans. Develop user manuals, as well as policies, procedures, and safety protocols.</li><li>Partner with IT Leadership in the creation of a plan for employee development, retention, resource planning, talent management, performance management, and achieve a diverse and engaged workforce as well as recruit, train, and evaluate staff members work.</li><li>Work with IT Leadership in the preparation and management of the annual budget, business cases, execution plans, operating plans for the team and resources required to achieve established program priorities.</li><li>Ensure adequate risk management and security processes/controls are established and maintained in alignment with the risk appetite for the Bank, as well as applicable regulatory and enterprise risk management expectations.</li></ul><p><br></p>
We are looking for a detail-oriented Accounting Clerk to join our team in Tempe, Arizona. In this long-term contract role, you will play a key part in maintaining financial accuracy and ensuring seamless operations across various accounting functions. This position offers an excellent opportunity to contribute your skills in a collaborative and fast-paced environment.<br><br>Responsibilities:<br>• Perform account reconciliations to ensure financial records are accurate and up-to-date.<br>• Handle accounts payable tasks, including invoice processing and vendor payments.<br>• Manage accounts receivable activities, such as billing and payment tracking.<br>• Enter financial data accurately into accounting systems and maintain organized records.<br>• Review and process invoices in compliance with company policies.<br>• Utilize software tools like Microsoft Excel, Oracle, QuickBooks, and SAP to support accounting operations.<br>• Collaborate with team members to resolve discrepancies and streamline workflows.<br>• Contribute to the preparation of financial reports and documentation.<br>• Maintain confidentiality and adhere to company procedures when handling sensitive financial information.
<p>Robert Half Management Resources is looking for an experienced Senior Financial Analyst to join one of our clients on an interim basis. This role involves developing and maintaining advanced financial models, analyzing data, and providing actionable insights to support strategic decision-making. The ideal candidate will have a strong background in financial analysis, modeling, and reporting, with specific expertise in OneStream.</p><p><br></p><p><u>Responsibilities:</u></p><p>• Create and maintain comprehensive financial models to support revenue forecasting, commercial planning, and long-term financial strategies.</p><p>• Extract and consolidate data from OneStream and other systems to perform in-depth financial analysis.</p><p>• Develop detailed reports and dashboards that provide meaningful insights for business leaders.</p><p>• Collaborate with various departments to streamline forecasting and budgeting processes.</p><p>• Support variance analysis and ad hoc financial reviews to identify opportunities and risks.</p><p>• Leverage advanced Excel techniques to enhance financial modeling and data presentation.</p><p>• Assist in designing and implementing tools that improve financial clarity and operational efficiency.</p><p>• Partner with cross-functional teams to optimize planning and resource allocation.</p><p>• Monitor and interpret financial trends to inform strategic decisions.</p>
We are looking for a detail-oriented Operations Processor to join our team in Gilbert, Arizona. This long-term contract role is ideal for a candidate with a strong background in accounting and operations, who thrives in a fast-paced environment and values accuracy and timeliness. The position offers the opportunity to contribute to vital financial processes while ensuring smooth daily operations.<br><br>Responsibilities:<br>• Compile and manage product cost data and production records to ensure accurate financial tracking.<br>• Generate detailed product cost and margin analysis reports for management review.<br>• Administer customer collections, including daily posting of cash payments and credit card processing.<br>• Reconcile daily cash postings and credit card transactions to maintain financial accuracy.<br>• Process and administer credit applications while ensuring compliance with company policies.<br>• Coordinate internal and external communications regarding customer account statuses.<br>• Assist with month-end closing activities to support accurate financial reporting.<br>• Perform daily reconciliation of employee time cards to maintain payroll accuracy.<br>• Utilize advanced mathematical and logical deduction skills to analyze financial data effectively.
We are looking for an organized and detail-oriented Collections Specialist to join our team in Phoenix, Arizona. This role involves managing customer orders, handling inquiries, and supporting various business processes to ensure seamless operations. The ideal candidate will excel in resolving discrepancies, maintaining strong relationships with stakeholders, and contributing to process improvements.<br><br>Responsibilities:<br>• Process customer orders from receipt to invoice, ensuring accurate entry into Sage 200.<br>• Verify electronic orders by cross-checking data in Sage against TrueCommerce to confirm pricing and quantities.<br>• Resolve discrepancies related to pricing or quantities to ensure order completion and accuracy.<br>• Release orders to the warehouse by reconciling data between Sage and the warehouse management system for consistency.<br>• Respond to customer inquiries regarding deliveries, returns, and product details in a timely manner.<br>• Collaborate with sales account managers to maintain clear communication and foster productive relationships.<br>• Assist with raising invoices and issuing credit notes to support the Deduction Analyst.<br>• Identify and implement process improvement opportunities within the Customer Service team.<br>• Address consumer complaints by logging data, resolving issues, or escalating concerns to the Quality team as needed.<br>• Perform additional duties aligned with the role’s responsibilities to maintain high standards.
<p>We are looking for a dedicated Small Business Help Desk Representative to join our team in Jersey City, New Jersey. In this role, you will provide exceptional support to small business clients, managing inquiries and ensuring timely resolutions. This is a long-term contract position, offering the opportunity to work in a hybrid environment with four days in the office and one day at home.</p><p><br></p><p><strong>Summary:</strong></p><p>As a <strong>Small Business Help Desk Representative</strong>, you will play a pivotal role in delivering exceptional customer service primarily through phone interactions in an automated call delivery environment using the <strong>NICE CXOne Phone Platform</strong>. You will be the first point of contact for both external and internal customers, handling a variety of requests and providing first-level technical assistance and problem-solving over the phone.</p><p><br></p><p>Strong phone skills are essential as you will manage incoming calls efficiently, respond professionally, and resolve issues accurately and promptly. Critical thinking is key—you will analyze inquiries, identify potential issues, and triage requests based on training and established guidelines.</p><p>You will also track and document all phone, email, and portal tickets in <strong>ServiceNow</strong>, ensuring thorough follow-up and resolution. This role is ideal for candidates who excel in phone-based customer service and possess strong analytical skills to resolve issues efficiently and professionally.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide timely customer service for incoming requests via phone in an automated call delivery environment (<strong>NICE CXOne</strong>).</li><li>Multi-task between incoming calls and email requests, meeting a turnaround time of <strong>12 business hours</strong>.</li><li>Track phone/email/portal tickets in <strong>ServiceNow</strong>.</li><li>Assume ownership of customer correspondence, complaints, and inquiries, ensuring efficient and professional resolution.</li><li>Meet <strong>First Level Resolution</strong> standards.</li><li>Coordinate end-to-end service with business partners when needed.</li><li>Navigate multiple systems and applications to research, analyze, and resolve inquiries.</li><li>Work effectively in a team environment using professional interpersonal and communication skills.</li><li>Maintain compliance with corporate policies, regulatory standards, and internal processes while meeting service performance and quality standards.</li><li>Utilize basic understanding of product underwriting guidelines.</li><li>Maintain performance standards in a fast-paced environment.</li></ul><p><br></p>
<p>We are seeking a motivated and detail-oriented Staff Accountant for a temp-to-hire opportunity in Tempe, AZ. The Staff Accountant will be responsible for supporting accounting functions, month-end close, and financial reporting, with a strong emphasis on accuracy and organizational skills. Proficiency with Sage software is required, and candidates must be able to pass a background check.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist with month-end and year-end close processes</li><li>Prepare and review journal entries and account reconciliations</li><li>Maintain general ledger and ensure accuracy of financial data</li><li>Support accounts payable and receivable functions</li><li>Prepare financial statements and management reports</li><li>Assist with budget preparation, audit support, and other accounting projects as assigned</li><li>Ensure compliance with company procedures and regulatory requirements</li><li>Maintain organized digital and paper-based filing systems</li></ul><p><br></p>
<p>We are seeking a motivated and detail-oriented Staff Accountant for a temp-to-hire opportunity in Tolleson, AZ. The Staff Accountant will be responsible for supporting accounting functions, month-end close, and financial reporting, with a strong emphasis on accuracy and organizational skills. Proficiency with Sage software is required, and candidates must be able to pass a background check.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist with month-end and year-end close processes</li><li>Prepare and review journal entries and account reconciliations</li><li>Maintain general ledger and ensure accuracy of financial data</li><li>Support accounts payable and receivable functions</li><li>Prepare financial statements and management reports</li><li>Assist with budget preparation, audit support, and other accounting projects as assigned</li><li>Ensure compliance with company procedures and regulatory requirements</li><li>Maintain organized digital and paper-based filing systems</li></ul><p><br></p>
<p>We are seeking a motivated and detail-oriented Staff Accountant for a temp-to-hire opportunity in Chandler, AZ. The Staff Accountant will be responsible for supporting accounting functions, month-end close, and financial reporting, with a strong emphasis on accuracy and organizational skills. Proficiency with Sage software is required, and candidates must be able to pass a background check.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist with month-end and year-end close processes</li><li>Prepare and review journal entries and account reconciliations</li><li>Maintain general ledger and ensure accuracy of financial data</li><li>Support accounts payable and receivable functions</li><li>Prepare financial statements and management reports</li><li>Assist with budget preparation, audit support, and other accounting projects as assigned</li><li>Ensure compliance with company procedures and regulatory requirements</li><li>Maintain organized digital and paper-based filing systems</li></ul><p><br></p>
<p>We are seeking a motivated and detail-oriented Staff Accountant for a temp-to-hire opportunity in Gilbert, AZ. The Staff Accountant will be responsible for supporting accounting functions, month-end close, and financial reporting, with a strong emphasis on accuracy and organizational skills. Proficiency with Sage software is required, and candidates must be able to pass a background check.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist with month-end and year-end close processes</li><li>Prepare and review journal entries and account reconciliations</li><li>Maintain general ledger and ensure accuracy of financial data</li><li>Support accounts payable and receivable functions</li><li>Prepare financial statements and management reports</li><li>Assist with budget preparation, audit support, and other accounting projects as assigned</li><li>Ensure compliance with company procedures and regulatory requirements</li><li>Maintain organized digital and paper-based filing systems</li></ul><p><br></p>
We are looking for an experienced Accounting Clerk to join our team in Tempe, Arizona. This long-term contract position offers an excellent opportunity to contribute to essential accounting functions and ensure the accuracy of financial records. The ideal candidate will possess strong organizational skills and have a keen eye for detail.<br><br>Responsibilities:<br>• Perform account reconciliation to ensure financial records are accurate and complete.<br>• Manage accounts payable processes, including verifying and processing invoices.<br>• Oversee accounts receivable tasks such as tracking payments and resolving discrepancies.<br>• Handle billing operations to ensure timely and accurate invoicing.<br>• Input financial data into accounting systems with precision and attention to detail.<br>• Process invoices efficiently while maintaining compliance with company policies.<br>• Utilize software tools such as Microsoft Excel, Oracle, QuickBooks, and SAP to manage accounting tasks.<br>• Collaborate with team members to resolve accounting issues and improve workflows.<br>• Maintain organized and up-to-date financial documentation.<br>• Support audits by providing necessary records and information.
