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1 result for Customer Service in Phoenix, AZ

Customer Experience Specialist

Scottsdale, AZ
onsite
Temporary to Hire
23 - 25 USD / Hourly
We are looking for a Customer Experience Specialist to join our team in Scottsdale, Arizona in a contract capacity with the potential for a permanent role. This position supports the customer journey from order placement through delivery, ensuring accurate processing, timely follow-up, and a positive service experience. The ideal candidate brings strong organization, clear communication, and the flexibility to contribute across multiple operational and customer-facing tasks in a collaborative environment. Responsibilities: • Manage customer orders by entering transactions into business systems and maintaining accurate order records from receipt through completion. • Verify sales documentation and billing details to ensure information is complete, correct, and aligned across internal records. • Coordinate outbound shipments directly from the office and work with external fulfillment partners to support timely delivery. • Communicate with customers regarding order questions, exceptions, or delays, and take ownership of resolving issues efficiently. • Support onboarding of new customer accounts by setting up profiles and maintaining accurate information in company systems. • Monitor inventory information and help keep stock records current to support order accuracy and fulfillment needs. • Review ecommerce activity for incoming orders, address declined transactions, and maintain the administrative side of the online store. • Prepare shipping documentation and carrier labels as needed to facilitate smooth distribution activities.
2026-08-21T00:00:00Z