<ul><li><strong>Position: </strong>Customer Service Worksite Representative (Contract Role) Temp to Perm opportunity.</li><li><strong>Location: </strong>2155 W Pinnacle Peak Road #100 Phoenix AZ USA 85027</li><li><strong>Type: 100% Onsite</strong></li><li><strong>Hourly Pay Range: $18-$20/per hour</strong></li><li><strong>Job Hours: It is 40 hours per week. The hours of operation are 7:30am-6:00pm CT</strong></li></ul><p><strong></strong>Job Summary</p><p>Often the first point of contact for customers the Worksite Representative is responsible for addressing customer service concerns inquiries and activities. The Worksite Representative is responsible for handling specific call types and completing the requests in accordance with departmental guidelines and procedures. As a Worksite Representative he/she is responsible for creating positive customer experience through professionalism amicability and knowledge of Combined products and systems.</p><p> </p><p>Responsibilities</p><p>- Supporting policyholders with insurance product information</p><p>- Answering client calls and responding to policyholder inquires with claims service and intake related issues</p><p>- Provide detailed information about policies statuses</p><p>- Assist with basic technical troubleshooting for self-service related issues</p><p>- Ability to send transfers to the client sales team to increase APV revenue</p><p>- Ability to handle claim intake for client calls.</p><p>- Consistently meets or exceeds expectations for departmental standards related to quality average handle time auxiliary time after call work and other KPIs.</p><p>- Exhibits and practices the Organizations Common Purposes and Shared Traits. Understands organizational objectives supports process improvements and provides feedback to leadership.</p><p>- Willingness to perform other duties as assigned.</p><p>- Expected to be able work various shifts within 7:30 a.m. - 6:00 p.m. CDT timeframe.</p><p>- Represents the Combined tenants: Personal Connection Empathy Problem-Solving and Ownership</p><p> </p>
<p>About the Role</p><p>We are seeking a Help Desk Representative to join our Small Business Insurance Help Desk Team. This role provides first-level technical assistance and customer service support to both internal and external clients. The ideal candidate will be customer-focused, detail-oriented, and skilled at handling inquiries in a fast-paced environment.</p><p>Key Responsibilities</p><ul><li>Provide timely and professional customer service to inbound calls in an automated call delivery environment.</li><li>Manage multiple requests, including phone and email, ensuring responses within a 12-business-hour turnaround.</li><li>Own customer inquiries and complaints, working toward efficient and accurate resolution to meet First Level Resolution standards.</li><li>Coordinate with business partners to ensure complete end-to-end service for customers.</li><li>Navigate multiple systems and applications to research, analyze, and resolve inquiries.</li><li>Maintain compliance with corporate policies, regulatory standards, SOX, and internal business processes.</li><li>Demonstrate knowledge of small commercial insurance principles and products.</li><li>Support other teams and handle process transactions as business priorities shift.</li><li>Accurately enter and track data while maintaining performance standards in a fast-paced environment.</li><li>Complete other duties and assignments as required.</li></ul>
We are looking for a detail-oriented Receptionist for a contract position in Phoenix, Arizona. In this role, you will serve as the first point of contact for guests and vendors, ensuring a welcoming and secure environment. This position is ideal for someone with strong interpersonal skills and a commitment to delivering excellent customer service.<br><br>Responsibilities:<br>• Greet and welcome visitors, ensuring a positive and detail-oriented first impression.<br>• Manage access to the secured front desk area, including badging in guests and vendors.<br>• Maintain accurate records by signing in guests and ensuring proper documentation.<br>• Notify staff of visitor arrivals promptly and efficiently.<br>• Coordinate with internal teams to ensure seamless visitor management.<br>• Provide general administrative support and assist with inquiries as needed.<br>• Uphold security protocols and maintain a safe environment for all.<br>• Handle incoming calls and direct them to the appropriate department or individual.<br>• Assist with scheduling and other front desk responsibilities during contract coverage.
<p>We are looking for a detail-oriented and collaborative Administrator Coordinator to join our client in Scottsdale, Arizona. In this role, you will support various departments by providing exceptional customer service, maintaining accurate member data, and ensuring efficient office operations. The ideal candidate is self-motivated, dependable, and passionate about fostering strong relationships within the beauty industry. This opportunity is hybrid, 2 days in office and 3 days remote. Work hours will be a total of 35 hours for the week. </p><p><br></p><p>Responsibilities:</p><p>• Provide excellent customer service by addressing member inquiries, offering proactive solutions, and building lasting relationships.</p><p>• Maintain and update the membership database, ensuring accuracy in data and tracking engagement metrics.</p><p>• Collaborate with team members to manage accounts payable, accounts receivable, invoicing, and event logistics.</p><p>• Coordinate meetings and assist with scheduling to streamline departmental operations.</p><p>• Evaluate current office procedures and implement improvements to enhance efficiency.</p><p>• Stay informed about industry trends and best practices to continually improve member experiences.</p><p>• Serve as a reliable resource across departments, ensuring smooth communication and operational support.</p>
We are looking for a Vendor Relations Clerk I to join our team in Phoenix, Arizona. In this hybrid role, you will coordinate vendor interactions, manage customer requests, and ensure operational efficiency through accurate reporting and communication. This is a long-term contract position offering the opportunity to contribute to process improvements and maintain high standards in vendor and client relations.<br><br>Responsibilities:<br>• Respond to customer requests and coordinate with vendors to ensure timely completion of repairs and equipment needs.<br>• Document all incoming issues in designated systems and follow up with vendors and clients to meet deadlines.<br>• Communicate updates to customers and systems promptly and accurately.<br>• Address daily vendor-related concerns, collaborating with internal teams to resolve issues efficiently.<br>• Review vendor quotes and information to determine next steps, such as ordering parts or managing trash-related needs.<br>• Verify the accuracy of work orders and ensure efficient processing for reporting and billing purposes.<br>• Maintain orders within assigned territories to meet performance metrics and assist other areas as needed.<br>• Analyze processes to identify improvement opportunities and recommend solutions for continuous enhancement.<br>• Engage with external vendors and intercompany departments to resolve operational issues.<br>• Assist in onboarding new vendors and implementing process improvement solutions.
<p>We are partnering with a dynamic consumer services organization looking for an experienced and dynamic Director of Customer Success to lead their centralized customer support operations in Phoenix, Arizona. This role is integral to ensuring customer satisfaction and retention across multiple storefront locations. The ideal candidate will have a strong sales mindset, exceptional leadership abilities, and the technical acumen to optimize systems and workflows as the company scales rapidly.</p><p><br></p><p>Responsibilities:</p><p>• Lead and expand a centralized customer success team that supports multiple storefronts across various regions.</p><p>• Recruit, train, and manage a growing team to ensure consistent delivery of excellent customer support services.</p><p>• Oversee key operational areas including customer onboarding, billing, reservations, and escalated support.</p><p>• Foster a collaborative and positive team culture that prioritizes growth, psychological safety, and high performance.</p><p>• Streamline and document workflows to enhance efficiency and reduce complexity in daily operations.</p><p>• Develop and implement training programs to scale team capabilities effectively.</p><p>• Collaborate with marketing and operations teams to ensure alignment and improve customer engagement strategies.</p><p>• Monitor team performance and customer satisfaction metrics to identify areas for improvement.</p>
<p>We are looking for a dedicated Administrative Coordinator to join our Residential Real Estate team on a contract basis in Scottsdale, Arizona. This position involves managing relocation referrals and supporting the operational needs of the department. The ideal candidate is highly organized, tech-savvy, and passionate about delivering excellent service to both clients and agents.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound and outbound referral processes, ensuring accurate data entry and tracking throughout the referral lifecycle.</p><p>• Conduct initial counseling calls with incoming buyer referrals and maintain precise and timely communication.</p><p>• Collaborate with the Relocation Director to assign referrals and follow up on their progress.</p><p>• Process outbound referral payments and maintain accurate financial records.</p><p>• Troubleshoot and resolve issues to ensure successful outcomes for referrals.</p><p>• Utilize various systems and tools, including eRelocation and Google Workspace, to manage tasks efficiently.</p><p>• Prepare reports and maintain compliance with referral and financial tracking requirements.</p><p>• Work both independently and as part of a team to meet department goals and deadlines.</p>
<p>We are looking for an organized and detail-oriented Accounts Payable Specialist to join our client's team in Gilbert, Arizona. This role involves ensuring accurate and timely processing of vendor invoices, maintaining compliance with company policies, and supporting financial operations. The ideal candidate will have strong communication skills and the ability to manage multiple tasks efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Process incoming vendor invoices and address any payment status inquiries or discrepancies.</p><p>• Collect necessary documents, such as waivers, warranties, and manuals, to facilitate the release of subcontractor payments.</p><p>• Reconcile vendor statements, both discounted and non-discounted, and follow up on missing invoices to ensure timely payment.</p><p>• Review weekly cost reports provided by project managers and make adjustments as needed.</p><p>• Prepare monthly Work in Progress reports for financial evaluation.</p><p>• Resolve accounts payable issues related to outstanding invoices in collaboration with accounts receivable.</p><p>• Organize and file all financial documents within the company's electronic filing system.</p>
We are looking for an organized and detail-oriented Collections Specialist to join our team in Phoenix, Arizona. This role involves managing customer orders, handling inquiries, and supporting various business processes to ensure seamless operations. The ideal candidate will excel in resolving discrepancies, maintaining strong relationships with stakeholders, and contributing to process improvements.<br><br>Responsibilities:<br>• Process customer orders from receipt to invoice, ensuring accurate entry into Sage 200.<br>• Verify electronic orders by cross-checking data in Sage against TrueCommerce to confirm pricing and quantities.<br>• Resolve discrepancies related to pricing or quantities to ensure order completion and accuracy.<br>• Release orders to the warehouse by reconciling data between Sage and the warehouse management system for consistency.<br>• Respond to customer inquiries regarding deliveries, returns, and product details in a timely manner.<br>• Collaborate with sales account managers to maintain clear communication and foster productive relationships.<br>• Assist with raising invoices and issuing credit notes to support the Deduction Analyst.<br>• Identify and implement process improvement opportunities within the Customer Service team.<br>• Address consumer complaints by logging data, resolving issues, or escalating concerns to the Quality team as needed.<br>• Perform additional duties aligned with the role’s responsibilities to maintain high standards.
We are looking for a detail-oriented Project Specialist to join our team in Scottsdale, Arizona. In this Contract to long-term role, you will play a critical part in ensuring the smooth execution of projects by managing timelines, resources, and deliverables. This position is ideal for someone with strong organizational skills, a knack for problem-solving, and a desire to contribute to successful project outcomes.<br><br>Responsibilities:<br>• Set up and maintain new projects in organizational systems, ensuring accurate entry of details, milestones, and resource allocations.<br>• Oversee project closeout processes, including final documentation, financial reconciliations, and post-project evaluations.<br>• Monitor and adjust project credit hours and team assignments to ensure resource optimization.<br>• Process project addendums while ensuring compliance with internal policies and client requirements.<br>• Conduct quality assurance reviews to confirm that deliverables meet established standards and client expectations.<br>• Assist with client communications by addressing inquiries, resolving issues, and providing necessary support.<br>• Collaborate with cross-functional teams to ensure projects are executed seamlessly and milestones are met.<br>• Utilize data analysis tools to gather and interpret project data, providing actionable insights to stakeholders.<br>• Identify and mitigate risks by implementing effective problem-solving strategies and enhancing project workflows.<br>• Support the Operations Manager and senior team members with other duties and ad-hoc tasks as required.
<p>We are looking for an experienced Accounts Payable Specialist to join our team in Phoenix, Arizona. In this long-term contract role, you will play a key part in managing full-cycle accounts payable processes, ensuring accuracy and efficiency in vendor and invoice management. The ideal candidate will have a detail-oriented approach and the ability to thrive in a collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage full-cycle accounts payable processes, including reviewing invoices and handling inquiries from vendors and internal teams.</p><p>• Pull and analyze aging reports, sharing insights with the accounting team and addressing any discrepancies.</p><p>• Collaborate with club representatives to establish strong relationships and resolve unique invoice-related issues.</p><p>• Provide hands-on support in processing payments and ensuring compliance with organizational policies.</p><p>• Work closely with team members to streamline workflows and improve attention to detail in all processes.</p><p>• Deliver exceptional customer service to both internal and external stakeholders.</p><p>• Evaluate current processes and recommend improvements to enhance efficiency.</p><p>• Handle Automated Clearing House (ACH) transactions and assist in check runs as needed.</p>
<p>Robert Half is seeking a talented and driven IT Support professional for a contract opportunity with one of our clients in Phoenix, AZ. This role is perfect for candidates looking to apply their technical expertise, problem-solving capabilities, and customer service skills to help drive organizational success.</p><p><strong>Responsibilities:</strong></p><ol><li><strong>Technical Troubleshooting:</strong></li></ol><ul><li>Provide first and second-level technical support to end-users for hardware, software, and operating system issues.</li><li>Resolve network connectivity problems and configure system updates and patches.</li><li>Diagnose and address printer, scanner, and peripheral device malfunctions.</li></ul><ol><li><strong>User Support & Training:</strong></li></ol><ul><li>Offer front-line assistance via phone, email, or in-person interactions to troubleshoot and resolve IT issues efficiently.</li><li>Deliver guidance and training to users on software systems, tools, and technical procedures.</li></ul><ol><li><strong>System Maintenance & Documentation:</strong></li></ol><ul><li>Ensure proper functioning of IT systems and perform routine maintenance tasks.</li><li>Document technical issues and resolutions in ticketing systems to maintain accurate records for future reference.</li></ul><p><br></p>
<p>.</p><p><br></p><p>Responsibilities:</p><p>• Manage mailroom operations, including sorting, delivering, and organizing incoming and outgoing mail.</p><p>• Coordinate courier services such as FedEx shipments, ensuring timely dispatch and proper handling.</p><p>• Maintain and organize copy rooms by stocking supplies, monitoring equipment, and ensuring cleanliness.</p><p>• Perform routine equipment checks, including replenishing printer paper and reporting technical issues.</p><p>• Provide front-office assistance by managing partner room reservations and supporting reception tasks as needed.</p><p>• Assist in planning and coordinating office events, ensuring logistics are executed seamlessly.</p><p>• Collaborate with team members to support daily operations and cross-functional tasks.</p><p>• Ensure that all office spaces are well-maintained and equipped to meet operational needs.</p><p>• Deliver outstanding customer service to employees and visitors, addressing inquiries and requests promptly.</p>
<p>We are seeking a Product Analyst / Associate Product Owner to support enterprise applications within a leading financial services organization. This role is ideal for candidates with strong product management experience who enjoy collaborating with cross-functional teams, translating business needs into actionable requirements, and driving product excellence from discovery through delivery.</p><p><br></p><p><strong>Location</strong>: Tempe, AZ, Columbus, OH, or San Antonio, TX (onsite)</p><p><strong>Pay Rate</strong>: $30–$35/hour (W2)</p><p><strong>Contract Duration:</strong> 6 months with potential to extend or convert</p><p><strong>Schedule</strong>: Monday–Friday, 8:00 AM–5:00 PM </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Partner with Product Manager to identify new product opportunities through customer research, journey mapping, and market analysis.</li><li>Write detailed requirements, epics, user stories, and acceptance criteria to support product development.</li><li>Conduct in-depth analysis of system behavior (business logic and end-to-end data flow) to educate stakeholders and ensure robust requirements.</li><li>Refine user stories to a level that enables development and testing without defects or gaps.</li><li>Support product backlog management, ensuring two sprints are always refined and collaborating with the Scrum Master on sequencing.</li><li>Track and analyze product metrics across time, cost, and quality targets.</li><li>Provide input into the strategic product roadmap based on data, research, and customer insights.</li><li>Collaborate with cross-functional teams across the product development life cycle (PDLC), from discovery through delivery.</li></ul>
We are looking for a proactive and detail-oriented Office Assistant to join our team in Scottsdale, Arizona. This Contract-to-Permanent position offers an excellent opportunity to contribute to daily office operations while ensuring smooth communication and organization. The ideal candidate will bring strong organizational skills and a customer-focused approach to their work.<br><br>Responsibilities:<br>• Greet visitors and provide receptionist support by answering incoming calls and directing inquiries appropriately.<br>• Organize and scan documents to maintain a digital filing system for quick and efficient access.<br>• Perform general clerical tasks such as data entry, scheduling, and maintaining office supplies.<br>• Assist with day-to-day administrative duties to ensure seamless office operations.<br>• Process and distribute incoming and outgoing correspondence in a timely manner.<br>• Support team members with additional administrative tasks as needed.<br>• Ensure the reception area and common office spaces are tidy and well-maintained.
<p>We are looking for a detail-oriented Logistics Coordinator/Supply Chain to join our team in Scottsdale, Arizona. In this Contract-to-permanent position, you will play a key role in managing supply chain operations, ensuring seamless order fulfillment, and maintaining inventory accuracy. This role offers an excellent opportunity to contribute to operational excellence in a dynamic and fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the pick, pack, and shipment of small parts to customers, ensuring timely and accurate delivery for both domestic and international orders.</p><p>• Translate daily demand from NetSuite and Salesforce systems to fulfill customer orders efficiently.</p><p>• Place and track purchase orders within NetSuite to maintain optimal inventory levels.</p><p>• Manage and monitor support inventory for the team, ensuring all supplies are readily available.</p><p>• Utilize warehouse management systems, such as RFSmart, to streamline logistics operations and inventory tracking.</p><p>• Coordinate logistics activities to ensure smooth transportation and distribution processes.</p><p>• Maintain detailed records of shipping and logistics functions to support compliance and reporting.</p><p>• Collaborate with cross-functional teams to optimize supply chain workflows and resolve operational challenges.</p>
<p>We are seeking an organized and customer-focused <strong>Front Desk Coordinator</strong> to join a dynamic team in the Phoenix area (85016). This role is ideal for a detail-oriented professional who thrives in fast-paced environments and enjoys creating a welcoming atmosphere at the front desk. As the first point of contact for visitors and clients, the Front Desk Coordinator will handle a variety of administrative tasks to ensure smooth office operations.</p><p>This <strong>temp-to-hire position</strong> offers a great opportunity for professional growth, with the possibility of transitioning into a permanent role depending on performance and company needs. Candidates must successfully pass a background check.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist visitors with professionalism and warmth, ensuring a positive first impression.</li><li>Manage incoming calls, direct them appropriately, and handle inquiries in a timely and courteous manner.</li><li>Oversee front desk operations, including maintaining a clean and organized reception area.</li><li>Coordinate appointments, meetings, and calendars for team members as needed.</li><li>Handle general administrative duties such as filing, scanning, and data entry.</li><li>Assist with correspondence, including emails, letters, and other communications.</li><li>Support office staff with special projects and other duties as assigned.</li></ul><p><br></p>
<p>We are seeking a detail-oriented and proactive Purchasing & Inventory Specialist to join our client’s team. This role is responsible for managing the procurement process, optimizing shipping and inventory practices, and supporting the sales and warehouse teams to ensure smooth operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Review and approve detailed sales orders.</li><li>Create, prepare, send, and revise purchase orders for products including equipment, supplies, software, materials, components, and services.</li><li>Optimize shipping methods and costs to ensure the best value for the organization and its customers.</li><li>Expedite orders with distributors or manufacturers as needed.</li><li>Provide accurate product lead times and estimated ship dates for all open orders.</li><li>Process and receive purchase and sales orders in the ERP system.</li><li>Monitor distribution partners’ inventory levels and lead times.</li><li>Enter new part numbers into the ERP system with correct income/expense account alignment.</li><li>Generate weekly reports on purchasing transactions, including volume and dollar value of processed and open orders.</li><li>Notify the sales team of vendor discount pricing issues at least 15 days before expiration.</li><li>Ensure inventory transactions reflect the actual physical movement of items, including RMAs.</li><li>Request demo equipment from distribution or manufacturing partners.</li><li>Investigate and resolve transaction and billing discrepancies.</li><li>Assist with monthly inventory counts and related investigations.</li><li>Support warehouse operations including shipping, pre-kitting, and receiving inventory as needed.</li><li>Serve as a backup for warehouse staff in shipping and receiving.</li><li>Recommend improvements to purchasing systems to enhance vendor relationships and reduce costs.</li><li>Collaborate with inventory control and sales teams to maintain appropriate inventory levels.</li><li>Identify and manage obsolete or slow-moving stock to minimize losses.</li><li>Provide support to the Sales Team during peak periods.</li><li>Assess, manage, and mitigate procurement-related risks.</li><li>Perform other duties as assigned.</li></ul><p><br></p>
