We are looking for a dedicated Customer Experience Specialist to join our team in Scottsdale, Arizona. In this Contract-to-Permanent position, you will play a key role in delivering exceptional support and service to our customers while managing various administrative tasks. This role offers an exciting opportunity for individuals passionate about customer success and problem-solving.<br><br>Responsibilities:<br>• Handle outbound customer service calls to assist clients with inquiries and resolve issues promptly.<br>• Manage payment terminal downloading, shipping, and related processes efficiently.<br>• Process merchant applications and oversee merchant activations to ensure smooth onboarding.<br>• Conduct concierge calls to provide personalized support and guidance to clients.<br>• Utilize Microsoft Excel and Outlook to organize and maintain customer data.<br>• Collaborate with team members to address connectivity issues and ensure timely resolutions.<br>• Provide administrative assistance to support daily operations and maintain workflow efficiency.<br>• Analyze data to identify trends and improve processes for enhanced customer experience.<br>• Engage in email correspondence to address customer concerns and provide accurate information.
We are looking for a highly motivated Logistics Clerk to join our team in Phoenix, Arizona. In this role, you will serve as a key point of contact for both internal and external customers, ensuring seamless execution of commercial and military repair orders. This is a long-term contract position, offering an excellent opportunity to contribute to a dynamic environment while honing your customer service and logistical expertise.<br><br>Responsibilities:<br>• Process a high volume of daily computer transactions, managing up to 150+ orders efficiently.<br>• Communicate effectively with internal and external customers to address inquiries and resolve issues.<br>• Administer repair orders by acknowledging, quoting, invoicing, and managing all related activities.<br>• Interpret and execute customer contractual requirements to ensure compliance and satisfaction.<br>• Monitor and manage warranty claims, determining their validity and appropriate disposition.<br>• Proactively mitigate risks related to on-time delivery and financial penalties by maintaining service levels.<br>• Ensure adherence to global trade compliance regulations throughout all processes.<br>• Prepare and process financial documents, including invoices and purchase orders.<br>• Collaborate with suppliers and other stakeholders to meet customer expectations.<br>• Utilize SAP R/3 and other systems to streamline operations and maintain accurate records.
<ul><li><strong>Position: </strong>Customer Service Worksite Representative (Contract Role) Temp to Perm opportunity.</li><li><strong>Location: </strong>2155 W Pinnacle Peak Road #100 Phoenix AZ USA 85027</li><li><strong>Type: 100% Onsite</strong></li><li><strong>Hourly Pay Range: $18-$20/per hour</strong></li><li><strong>Job Hours: It is 40 hours per week. The hours of operation are 7:30am-6:00pm CT</strong></li></ul><p><strong></strong>Job Summary</p><p>Often the first point of contact for customers the Worksite Representative is responsible for addressing customer service concerns inquiries and activities. The Worksite Representative is responsible for handling specific call types and completing the requests in accordance with departmental guidelines and procedures. As a Worksite Representative he/she is responsible for creating positive customer experience through professionalism amicability and knowledge of Combined products and systems.</p><p> </p><p>Responsibilities</p><p>- Supporting policyholders with insurance product information</p><p>- Answering client calls and responding to policyholder inquires with claims service and intake related issues</p><p>- Provide detailed information about policies statuses</p><p>- Assist with basic technical troubleshooting for self-service related issues</p><p>- Ability to send transfers to the client sales team to increase APV revenue</p><p>- Ability to handle claim intake for client calls.</p><p>- Consistently meets or exceeds expectations for departmental standards related to quality average handle time auxiliary time after call work and other KPIs.</p><p>- Exhibits and practices the Organizations Common Purposes and Shared Traits. Understands organizational objectives supports process improvements and provides feedback to leadership.</p><p>- Willingness to perform other duties as assigned.</p><p>- Expected to be able work various shifts within 7:30 a.m. - 6:00 p.m. CDT timeframe.</p><p>- Represents the Combined tenants: Personal Connection Empathy Problem-Solving and Ownership</p><p> </p>
We are looking for a skilled Customer Service Representative to join our team in Phoenix, Arizona. In this long-term contract role, you will be responsible for delivering exceptional service to clients, managing inquiries efficiently, and supporting various account-related processes. This position offers the opportunity to work in a dynamic environment while utilizing your expertise in customer service and related functions.<br><br>Responsibilities:<br>• Handle customer inquiries promptly and professionally through various communication channels, including email and phone.<br>• Process payments, manage billing issues, and oversee collection activities with accuracy and attention to detail.<br>• Collaborate with internal teams to research and resolve customer complaints effectively.<br>• Maintain and update inventory records, ensuring accuracy in replenishment and shelf-life tracking.<br>• Support corporate accounts by managing contracts, pricing, and financial transactions.<br>• Utilize ERP solutions to streamline procedures and enhance operational efficiency.<br>• Provide assistance with HealthCare.gov-related inquiries and documentation.<br>• Conduct research and analysis to improve customer service processes and identify areas for improvement.<br>• Ensure adherence to company policies and procedures while delivering high-quality service.<br>• Monitor and manage customer accounts, ensuring compliance with established guidelines.
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Mesa, Arizona. This is a long-term contract position ideal for bilingual professionals proficient in both Spanish and English. The role involves managing sensitive information, providing exceptional support to stakeholders, and ensuring seamless communication with diverse groups, including veterans and individuals with developmental disabilities.<br><br>Responsibilities:<br>• Enter and manage budget-related data with a high degree of accuracy and attention to detail.<br>• Communicate effectively with stakeholders, including veterans and individuals with developmental disabilities, to address inquiries and resolve issues.<br>• Collaborate with a team of representatives to ensure consistent and high-quality service delivery.<br>• Handle sensitive information responsibly and in compliance with confidentiality standards.<br>• Participate in structured training programs, including shadow training, to quickly gain proficiency in job responsibilities.<br>• Utilize company-provided equipment, such as laptops and monitors, to perform job functions efficiently.<br>• Support team operations by contributing to a collaborative and productive work environment.<br>• Apply medical knowledge, if applicable, to enhance service interactions and decision-making.<br>• Maintain fluency in both Spanish and English to cater to bilingual customer needs.
We are looking for an organized and detail-oriented Collections Specialist to join our team in Phoenix, Arizona. This role involves managing customer orders, handling inquiries, and supporting various business processes to ensure seamless operations. The ideal candidate will excel in resolving discrepancies, maintaining strong relationships with stakeholders, and contributing to process improvements.<br><br>Responsibilities:<br>• Process customer orders from receipt to invoice, ensuring accurate entry into Sage 200.<br>• Verify electronic orders by cross-checking data in Sage against TrueCommerce to confirm pricing and quantities.<br>• Resolve discrepancies related to pricing or quantities to ensure order completion and accuracy.<br>• Release orders to the warehouse by reconciling data between Sage and the warehouse management system for consistency.<br>• Respond to customer inquiries regarding deliveries, returns, and product details in a timely manner.<br>• Collaborate with sales account managers to maintain clear communication and foster productive relationships.<br>• Assist with raising invoices and issuing credit notes to support the Deduction Analyst.<br>• Identify and implement process improvement opportunities within the Customer Service team.<br>• Address consumer complaints by logging data, resolving issues, or escalating concerns to the Quality team as needed.<br>• Perform additional duties aligned with the role’s responsibilities to maintain high standards.
We are looking for a detail-oriented Project Specialist to join our team in Scottsdale, Arizona. In this Contract to long-term role, you will play a critical part in ensuring the smooth execution of projects by managing timelines, resources, and deliverables. This position is ideal for someone with strong organizational skills, a knack for problem-solving, and a desire to contribute to successful project outcomes.<br><br>Responsibilities:<br>• Set up and maintain new projects in organizational systems, ensuring accurate entry of details, milestones, and resource allocations.<br>• Oversee project closeout processes, including final documentation, financial reconciliations, and post-project evaluations.<br>• Monitor and adjust project credit hours and team assignments to ensure resource optimization.<br>• Process project addendums while ensuring compliance with internal policies and client requirements.<br>• Conduct quality assurance reviews to confirm that deliverables meet established standards and client expectations.<br>• Assist with client communications by addressing inquiries, resolving issues, and providing necessary support.<br>• Collaborate with cross-functional teams to ensure projects are executed seamlessly and milestones are met.<br>• Utilize data analysis tools to gather and interpret project data, providing actionable insights to stakeholders.<br>• Identify and mitigate risks by implementing effective problem-solving strategies and enhancing project workflows.<br>• Support the Operations Manager and senior team members with other duties and ad-hoc tasks as required.
<p>We are looking for a dedicated <strong>Associate Patient Care Coordinator</strong> to join our team in Chandler, Arizona. The <strong>Associate Patient Care Coordinator</strong> contract position focuses on delivering exceptional customer service while guiding patients through the registration process in an Emergency Department setting. The <strong>Associate Patient Care Coordinator</strong> involves ensuring accurate patient information, addressing financial responsibilities, and providing clear explanations regarding hospital policies and patient rights.</p><p><br></p><p>Responsibilities:</p><p>• Accurately identify patients and collect comprehensive demographic information during the registration process.</p><p>• Verify insurance coverage, eligibility, and benefits to ensure proper reimbursement for services rendered.</p><p>• Assess patient financial obligations and collect payments as needed, adhering to organizational policies.</p><p>• Refer patients to the Patient Registration Specialist for financial counseling or clearance when necessary.</p><p>• Explain hospital policies, patient financial responsibilities, and rights to patients and their families.</p><p>• Maintain compliance with all procedures and policies related to patient registration and financial liability resolution.</p><p>• Serve as a reliable information source for patients by addressing inquiries and concerns professionally.</p><p>• Collaborate with team members to streamline the registration process and enhance the patient experience.</p><p>• Ensure all documentation is completed accurately and in a timely manner.</p><p>• Provide support in handling various administrative tasks within the Emergency Department.</p>
<ul><li><strong>Position: Supplier Specialist - Sales Assistant (Contract to Hire)</strong></li><li><strong>Location: Tempe, Arizona</strong></li><li><strong>Hybrid - 3 to 4 days ONSITE (Contract Role)</strong></li><li><strong>Required Years of Experience: 1+ Years SALES required (MUST HAVE)</strong></li><li><strong>Hourly Pay Range: $30 - $31 per hour</strong></li></ul><p> </p><p><strong>Job Description: </strong></p><p>Evaluate, interview and present qualified candidates to hiring manager for review. Utilize the complete functionality of Ap. </p><p>As a Supplier Specialist, you will play a key role of being a Commercial Card and Wholesale Payables Subject Matter Expert (SME), responsible for working directly with suppliers to identify objection to card and other e-payables acceptance. By offering applicable product solutions or features, you will aim to enroll or retain suppliers on Commercial Card and Wholesale Payables programs. A Supplier Specialist, will primarily work with suppliers to enroll into Virtual Connect Network. Supplier Specialists will play a pivotal role in working directly with suppliers to provide a best in class experience for clients and their suppliers.</p><p> </p><p>Key focus of this role is to engage and partner closely with suppliers via outbound call or email to describe the product and services to enroll into Virtual Connect Network.</p><p> </p><p><strong>Role and Responsibilities: </strong></p><p>• Effectively build rapport with suppliers on the phone; conveying confidence and presence while consulting to identify their needs.</p><p>• Manage supplier contact across multiple outbound and inbound channels, including phone, email, web and internal reporting</p><p>• Verifying accuracy of information provided by client and/or supplier</p><p>• Identify root cause for suppliers objection to product acceptance by offering product feature and/or service solutions to meet supplier needs and concerns</p><p>• Research contact information using available tools and resources</p><p>• Identify potential process improvements in supplier engagement</p><p>• Demonstrate exceptional negotiation</p>
We are looking for a Front Desk Coordinator to join our team in Scottsdale, Arizona, on a long-term contract basis. This role is ideal for someone who thrives in a dynamic environment, excels at customer service, and is highly organized with strong attention to detail. You will play a vital role in ensuring the smooth operation of daily office activities and providing exceptional service to clients and colleagues.<br><br>Responsibilities:<br>• Manage calendars and schedule appointments efficiently.<br>• Coordinate meetings, events, and other office activities.<br>• Handle sensitive and confidential information with professionalism.<br>• Process invoices and collect payments from clients.<br>• Maintain consistent follow-up with clients to ensure satisfaction and address inquiries.<br>• Monitor the progress of ongoing projects and provide updates as needed.<br>• Oversee office supply inventory and place orders when necessary.<br>• Scan, organize, and file important documents accurately.
<p>We are looking for a professional and organized <strong>Front Desk Coordinator</strong> to join our team in Phoenix, AZ. As the first point of contact for clients, visitors, and staff, you will play a vital role in ensuring smooth day-to-day operations and fostering a welcoming office environment. This position requires proficiency in handling administrative tasks, managing digital and physical files, and providing excellent customer service. As a <strong>temp-to-hire</strong> opportunity, this role offers room for growth and the potential for a permanent position.</p><p><strong>Responsibilities:</strong></p><ul><li>Greet and assist visitors, ensuring a positive and welcoming experience at the front desk.</li><li>Answer and direct incoming phone calls and manage email correspondence professionally and promptly.</li><li>Maintain the reception area, keeping it clean, organized, and stocked with necessary materials.</li><li>Handle digital document management tasks, including <strong>scanning documents</strong>, saving files, and organizing them in <strong>file explorer</strong>.</li><li>Create, edit, and manage <strong>PDF files</strong> as needed for company records and communications.</li><li>Distribute mail and packages to appropriate staff members and manage outgoing correspondence.</li><li>Assist with scheduling appointments, coordinating meetings, and managing calendars for the team.</li><li>Provide general clerical support, such as photocopying, filing, and data entry.</li><li>Collaborate with internal departments to ensure smooth communication and workflow.</li><li>Monitor office supplies and submit orders when inventory is low.</li><li>Handle other administrative tasks, projects, and responsibilities as assigned.</li></ul>
We are looking for a dedicated Front Desk Coordinator to join our team in Phoenix, Arizona. In this Contract-to-Permanent position, you will play a key role in ensuring smooth day-to-day operations by providing exceptional administrative and customer service support. The ideal candidate is proactive, organized, and skilled at handling a variety of front desk responsibilities.<br><br>Responsibilities:<br>• Manage incoming calls using a multi-line phone system, ensuring prompt and attentive responses.<br>• Welcome and assist guests and visitors, maintaining a friendly and attentive demeanor.<br>• Provide concierge-style services to support both internal and external needs.<br>• Perform administrative tasks such as scheduling appointments, maintaining records, and handling correspondence.<br>• Coordinate with other departments to ensure seamless communication and operational efficiency.<br>• Maintain the front desk area to ensure it is organized and presentable at all times.<br>• Monitor and address inbound inquiries, directing them to appropriate team members or departments.<br>• Support management with additional administrative responsibilities as required.<br>• Assist in the preparation of reports and documentation as needed.
<p>We are seeking a motivated and detail-oriented <strong>Accounts Receivable (AR) Specialist</strong> for a <strong>temp-to-hire</strong> opportunity in Chandler, AZ. The ideal candidate will possess strong analytical skills and be experienced in managing AR processes, including invoicing, collections, and account reconciliation. <strong>Proficiency with QuickBooks OR Sage</strong> is required to succeed in this role. This position offers the opportunity to transition into a full-time role based on performance.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare, issue, and follow up on customer invoices to ensure timely payments.</li><li>Post daily cash receipts and reconcile balances with accounting records.</li><li>Monitor aging reports and proactively contact customers regarding outstanding payments via phone and email.</li><li>Investigate and resolve discrepancies related to billing, payment allocations, and customer accounts.</li><li>Maintain accurate and organized AR records and ensure compliance with company policies.</li><li>Collaborate with internal departments (e.g., sales, operations) to address customer inquiries.</li><li>Support the month-end close process by providing timely AR-related reports and reconciliations.</li><li>Assist with audit and compliance requests related to accounts receivable.</li></ul><p><br></p>
<p>We are seeking a highly organized and detail-oriented <strong>Accounts Receivable (AR) Specialist</strong> for a <strong>temp-to-hire</strong> position located in Phoenix, AZ. This role is critical in managing the accounts receivable process, ensuring accurate and timely invoicing, payments, and reconciliations. The ideal candidate will have experience in handling AR functions and proficiency in <strong>QuickBooks OR Sage</strong>. This position offers the potential for long-term placement and growth within the organization.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare and issue invoices to customers, ensuring accuracy and compliance with company procedures.</li><li>Monitor and track customer accounts to ensure timely receipt of payments.</li><li>Perform daily cash application and record payments in the company's accounting system (QuickBooks OR Sage).</li><li>Reconcile accounts receivable to the general ledger, resolving any discrepancies.</li><li>Communicate directly with customers to follow up on outstanding invoices and resolve billing inquiries.</li><li>Generate AR aging reports and provide regular updates to management on delinquent accounts.</li><li>Assist with month-end close processes, including AR reconciliations and reporting.</li><li>Collaborate with internal teams to ensure accurate invoicing and troubleshoot account discrepancies.</li><li>Maintain accurate and organized AR documentation for auditing purposes.</li></ul><p><br></p>
<p>We are looking for an experienced Senior Real Estate Paralegal to join our client's team for an in-house role in Scottsdale, Arizona. This role involves managing a high volume of real estate transactions, providing comprehensive support for diligence processes, and overseeing title and survey reviews. The ideal candidate will bring expertise in land purchase closings and demonstrate exceptional organizational and communication skills.</p><p><br></p><p>Responsibilities:</p><p>• Handle a high volume of closing transactions for real estate deals with accuracy and efficiency.</p><p>• Conduct thorough due diligence processes, including title and survey reviews.</p><p>• Manage land purchase transaction closings from start to finish, ensuring compliance and timely execution.</p><p>• Collaborate with legal teams and other departments to facilitate seamless transaction workflows.</p><p>• Review preliminary title reports and resolve discrepancies or issues.</p><p>• Maintain detailed records and documentation for all transactions.</p><p>• Provide expert support in commercial real estate matters, ensuring alignment with organizational goals.</p><p>• Ensure effective calendar management and coordination for transaction deadlines.</p><p>• Communicate effectively with stakeholders to address inquiries and resolve complaints promptly.</p>
<p>Robert Half is looking for an Accounts Payable Specialist to join our client in Gilbert, Arizona. In this role, you will play a vital part in ensuring accurate and timely processing of invoices and payments while maintaining compliance with policies and procedures. The ideal candidate will bring strong attention to detail and a proven ability to manage accounts payable tasks efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Process and verify invoices for accuracy and proper coding.</p><p>• Prepare and complete check runs to ensure timely payments.</p><p>• Maintain thorough records of accounts payable transactions.</p><p>• Collaborate with vendors to resolve discrepancies or payment issues.</p><p>• Ensure compliance with company policies and procedures during invoice processing.</p><p>• Review and validate invoice coding to align with budget and expense guidelines.</p><p>• Assist in reconciling accounts payable ledger with general ledger.</p><p>• Support month-end closing activities related to accounts payable.</p><p>• Respond promptly to inquiries regarding payments and invoices.</p><p>• Identify and implement improvements to accounts payable processes.</p>
