We are looking for an organized and detail-oriented Collections Specialist to join our team in Phoenix, Arizona. This role involves managing customer orders, handling inquiries, and supporting various business processes to ensure seamless operations. The ideal candidate will excel in resolving discrepancies, maintaining strong relationships with stakeholders, and contributing to process improvements.<br><br>Responsibilities:<br>• Process customer orders from receipt to invoice, ensuring accurate entry into Sage 200.<br>• Verify electronic orders by cross-checking data in Sage against TrueCommerce to confirm pricing and quantities.<br>• Resolve discrepancies related to pricing or quantities to ensure order completion and accuracy.<br>• Release orders to the warehouse by reconciling data between Sage and the warehouse management system for consistency.<br>• Respond to customer inquiries regarding deliveries, returns, and product details in a timely manner.<br>• Collaborate with sales account managers to maintain clear communication and foster productive relationships.<br>• Assist with raising invoices and issuing credit notes to support the Deduction Analyst.<br>• Identify and implement process improvement opportunities within the Customer Service team.<br>• Address consumer complaints by logging data, resolving issues, or escalating concerns to the Quality team as needed.<br>• Perform additional duties aligned with the role’s responsibilities to maintain high standards.
We are seeking a highly organized and detail oriented Office Manager to provide comprehensive administrative support to the team while ensuring the smooth and efficient operation of the office. This position will oversee daily operations, ensuring departmental objectives are being achieved. This role involves planning, organizing, and leading the team to meet goals and improve overall productivity and efficiency. <br>We are looking for someone that can self-direct and have the initiative to identify tasks that need to be completed throughout the day. You must be comfortable with taking orders and executing on projects. <br>Qualifications: <br>Advanced computer skills including Office365, Microsoft Word, Excel, PowerPoint, Outlook, CRM and proprietary inventory management software<br>Quick learner with aptitude for new systems and programs<br>Exceptional organizational and time-management skills with the ability to prioritize multiple projects in a deadline-driven environment<br>detail oriented communication skills, both written and verbal<br>Demonstrated leadership skills with an aptitude and willingness to effectively train others<br>Demonstrated high skill with editing, and utilizing proper grammar and spelling<br>Demonstrated initiative and problem-solving ability with minimal supervision, knowing when to seek clarification and lead by example.<br>60 WPM typing speed required<br>5+ years related experience including at least 2 years in a management and/or supervisory role<br> <br>Responsibilities:<br>Oversee daily office operations and workflow<br>Maintain customer and vendor records using our CRM and inventory management systems<br>Create packing slips, invoices and purchase orders in Fishbowl<br>Work with our warehouse team to assist with managing shipments and deliveries<br>Maintain organized systems for document management and follow-up on outstanding items<br>Coordinate tradeshows and travel for the sales department<br>Monitor and replenish office supplies and maintain inventory records<br>Ensure office procedures and standards are followed and maintained<br>Track ongoing tasks and projects sending the team reminders and assisting with resolving roadblocks <br>Assist management with delegating tasks to the appropriate team members<br>Develop and implement strategies to improve team performance<br>Communicate goals, updates, and other important information to team members and leadership<br>Assist the sales department with quotes, vendor orders, and shipping costs<br>Complete monthly inventory of products and marketing materials<br>Assist with domestic shipping tasks such as sending tracking, and updating systems with logistics details <br>Email vendors professionally for pricing, lead times, and freight details<br>Maintain and organize office files, records, and documentation
<p>We are looking for an experienced Medical Billing Manager with a strong background in medical administration to join our team in Mesa, Arizona. This Contract-to-permanent position offers an exciting opportunity to manage essential financial and administrative operations while contributing to the overall efficiency of our organization. Ideal candidates will possess expertise in accounts management, revenue cycle, and billing functions.</p><p><br></p><p>Responsibilities:</p><p>Oversee daily operations of the medical billing department.</p><p>Ensure accurate, timely, and compliant billing, coding, and collections.</p><p>Train and support billing staff in using billing software and maintaining compliance.</p><p>Develop and implement billing policies and procedures.</p><p>Manage patient billing inquiries and resolve issues efficiently.</p><p>Coordinate with healthcare providers and insurance companies for claim submissions.</p><p>Audit billing and collection procedures for accuracy and regulatory compliance.</p><p>Monitor billing performance and generate reports for senior management.</p><p>Stay current with billing regulations, coding updates, and insurance guidelines.</p><p>Handle sensitive patient and financial information confidentially.</p>
<p>We are partnering with a dynamic consumer services organization looking for an experienced and dynamic Director of Customer Success to lead their centralized customer support operations in Phoenix, Arizona. This role is integral to ensuring customer satisfaction and retention across multiple storefront locations. The ideal candidate will have a strong sales mindset, exceptional leadership abilities, and the technical acumen to optimize systems and workflows as the company scales rapidly.</p><p><br></p><p>Responsibilities:</p><p>• Lead and expand a centralized customer success team that supports multiple storefronts across various regions.</p><p>• Recruit, train, and manage a growing team to ensure consistent delivery of excellent customer support services.</p><p>• Oversee key operational areas including customer onboarding, billing, reservations, and escalated support.</p><p>• Foster a collaborative and positive team culture that prioritizes growth, psychological safety, and high performance.</p><p>• Streamline and document workflows to enhance efficiency and reduce complexity in daily operations.</p><p>• Develop and implement training programs to scale team capabilities effectively.</p><p>• Collaborate with marketing and operations teams to ensure alignment and improve customer engagement strategies.</p><p>• Monitor team performance and customer satisfaction metrics to identify areas for improvement.</p>
<p>The Manager of Enterprise Work Management Solutions leads the strategic management and execution of enterprise-wide work management, scheduling, vendor coordination, and related ancillary systems a local Utility</p><p>This role aligns technology and operational solutions with the company’s strategic objectives, drives cost savings and risk mitigation across the solution portfolio, and provides leadership in business decision-making, problem-solving, performance management, and team development.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Mentor and develop the enterprise work-management team, building strong cross-functional trust and leveraging market intelligence.</li><li>Collaborate with operational stakeholders across the organization to define and implement work-management tools and solutions that support company's enterprise goals.</li><li>Ensure vendor and market-intelligence insights are provided to the leadership team to improve decision-making and results.</li><li>Establish and maintain stakeholder relationships to anticipate upcoming operational challenges, influence decisions, and address issues proactively.</li><li>Staff, lead, motivate, and manage a high-performing professional team to accomplish area goals and maintain high service quality through coaching, feedback, recognition, and development.</li><li>Develop and manage the EWMS budget, set targets on defined metrics, and balance business demands with performance objectives.</li><li>Build trusted relationships with EWMS partners to support across sustainability goals and promote a circular model for continuous improvement.</li><li>Proactively manage vendor relationships, define and track performance indicators, anticipate and minimize risks, and drive value through continuous improvement.</li><li>Ensure EWMS processes align with ITIL-based service-management frameworks, including incident, change, release coordination, and configuration oversight.</li><li>Perform other duties and projects as assigned by leadership.</li></ul>
Key Competencies<br>• Building Collaborative Relationships<br>• Innovation / Creativity <br>• Adaptability<br>• Developing Self & Others<br><br>Principal Accountabilities & Deliverables<br>• Handling paperwork, maintaining employee records, and ensuring data accuracy in HR systems. This can involve tasks like data entry, manual adjustments, electronic files organization, tracking new hire paperwork with branches i.e. background checks, drug screens, physicals, I-9s, safety training acknowledgements, etc. as appropriate for the branch positions, training module deployments and compiling reports<br>• Assisting with the recruitment process by posting job openings, screening resumes, scheduling interviews, and conducting background checks. Communicate with branches on potential issues in the pre-employment process.<br>• Setting up new hires within the system and providing information to respective branches. May prepare new hire paperwork within HRIS (Human Resources Information Systems) in partnership with HR Administrator or HR Manager<br>• Supporting employees with entry level benefits-related inquiries, assisting with benefit enrollments, administration, communication and billing in partnership with Benefits Administrator<br>• Assist with performance management procedures and support efforts to enhance employee engagement. Manage the new hire boxes and service award process and work with respective branches and corporate marketing team with any changes to products <br>• Assisting with compliance audits, maintaining documentation, and ensuring policies are up to date in partnership with the Corporate HR Team. Assist with correspondence and branch/carrier communication with all follow-ups on worker’s compensation claims<br>• Entering and updating employee data in HRIS and generating reports as needed. Enter information and generate reports from KPA on safety audits or other items needed<br>• Assisting with planning and organizing annual HR events, monthly meetings, and activities. <br>• Serve as back up to front desk as needed<br>• Perform other work-related duties as assigned by your supervisor and be flexible and adaptable to changes that will occur during employment<br>Knowledge, Skills, & Abilities<br>Education / Experience and Skills<br>• Associate’s degree in human resources, business administration or equivalent experience.<br>• 2-3 years’ experience in an administrative or HR-related role<br>• Knowledge of federal and state employment law, employee relations and corporate policies and procedures. <br>• High level of confidentiality with sensitive information and professionalism.<br>• Ability to model Capital values and to provide innovative solutions.<br>• Ability to drive and be accountable with results in a fast-paced environment<br>• Ability to anticipate, analyze and prioritize.<br>• Ability to present ideas in a clear and compelling manner, both verbally and in written format with employees, candidates, and team members<br>• Attention to detail is necessary for maintaining accurate records and handling sensitive information<br>• Strong listening skills<br>• Demonstrated proficiency in MS Office products (Word, Excel, and PowerPoint).<br>• Demonstrated proficiency in HRIS systems or other.<br>• Must be able to travel occasionally.
We are looking for an Accounting Clerk to join our team in Peoria, Arizona. In this role, you will play a key part in managing financial operations, including accounts payable, accounts receivable, and job cost tracking. This position is ideal for someone who thrives in a fast-paced environment and enjoys working with precision and attention to detail.<br><br>Responsibilities:<br>• Process accounts payable transactions accurately, ensuring proper coding to construction jobs and cost categories.<br>• Handle accounts receivable tasks, including client invoicing and tracking payments.<br>• Perform regular bank and account reconciliations to maintain financial accuracy.<br>• Track and update job cost data for ongoing projects to ensure accurate reporting.<br>• Prepare monthly financial reports and job cost summaries to support business operations.<br>• Collaborate with vendors, subcontractors, and project managers to address billing and payment inquiries.<br>• Ensure compliance with lien waivers, certificates of insurance, and contractual requirements.<br>• Assist with audits by organizing financial records and maintaining project files.<br>• Support tax payment processes for city, county, and state obligations.<br>• Perform general administrative and accounting tasks as needed.
<p>We are looking for an organized and detail-oriented Accounts Payable Specialist to join our client's team in Gilbert, Arizona. This role involves ensuring accurate and timely processing of vendor invoices, maintaining compliance with company policies, and supporting financial operations. The ideal candidate will have strong communication skills and the ability to manage multiple tasks efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Process incoming vendor invoices and address any payment status inquiries or discrepancies.</p><p>• Collect necessary documents, such as waivers, warranties, and manuals, to facilitate the release of subcontractor payments.</p><p>• Reconcile vendor statements, both discounted and non-discounted, and follow up on missing invoices to ensure timely payment.</p><p>• Review weekly cost reports provided by project managers and make adjustments as needed.</p><p>• Prepare monthly Work in Progress reports for financial evaluation.</p><p>• Resolve accounts payable issues related to outstanding invoices in collaboration with accounts receivable.</p><p>• Organize and file all financial documents within the company's electronic filing system.</p>
<p>Robert Half Management Resources is looking for an experienced Senior Credit Analyst to join one of our clients on an interim basis. This hybrid role involves supporting commercial lending operations by conducting thorough financial and credit analyses for both existing and prospective borrowers. The position offers the potential for permanent employment after approximately three months, making it an excellent opportunity for professionals seeking stability and growth.</p><p><br></p><p><u>Responsibilities:</u></p><p>• Conduct comprehensive financial and credit analyses to evaluate borrower performance and risk.</p><p>• Prepare detailed loan presentations and credit write-ups for new applications and renewal requests.</p><p>• Perform financial spreading, cash flow modeling, and covenant calculations to support lending decisions.</p><p>• Monitor the assigned loan portfolio, ensuring compliance with credit policies and tracking performance metrics.</p><p>• Collaborate with relationship managers, credit leadership, and underwriting teams to provide high-quality documentation and insights.</p><p>• Identify early warning signs or risks within borrower portfolios and recommend appropriate actions.</p><p>• Maintain accurate credit files and ensure adherence to regulatory requirements and internal policies.</p><p>• Research industry trends and market data to support credit evaluations and decision-making.</p><p>• Evaluate collateral and perform ratio analyses to determine the financial health of borrowers.</p>
