<p><br></p><p><br></p><p>Responsibilities:</p><p>• Process and manage high volumes of electronic transactions, handling 150+ orders daily.</p><p>• Serve as the primary contact for customer interactions, addressing inquiries from both internal and external stakeholders.</p><p>• Administer repair orders for commercial and military accounts, including tasks such as quoting, invoicing, and order acknowledgment.</p><p>• Interpret and execute customer contractual requirements to ensure compliance and satisfaction.</p><p>• Monitor order processing to maintain high customer service levels and proactively mitigate risks related to on-time delivery and financial penalties.</p><p>• Evaluate and resolve warranty claims, determining validity and appropriate disposition.</p><p>• Ensure adherence to Global Trade compliance regulations in all related tasks.</p><p>• Collaborate with suppliers and other departments to manage purchase orders and maintain seamless operations.</p><p>• Provide detailed quotations and manage contract administration activities effectively.</p><p>• Identify and resolve issues promptly to maintain customer satisfaction and operational efficiency.</p>
We are looking for a highly motivated Logistics Clerk to join our team in Phoenix, Arizona. In this role, you will serve as a key point of contact for both internal and external customers, ensuring seamless execution of commercial and military repair orders. This is a long-term contract position, offering an excellent opportunity to contribute to a dynamic environment while honing your customer service and logistical expertise.<br><br>Responsibilities:<br>• Process a high volume of daily computer transactions, managing up to 150+ orders efficiently.<br>• Communicate effectively with internal and external customers to address inquiries and resolve issues.<br>• Administer repair orders by acknowledging, quoting, invoicing, and managing all related activities.<br>• Interpret and execute customer contractual requirements to ensure compliance and satisfaction.<br>• Monitor and manage warranty claims, determining their validity and appropriate disposition.<br>• Proactively mitigate risks related to on-time delivery and financial penalties by maintaining service levels.<br>• Ensure adherence to global trade compliance regulations throughout all processes.<br>• Prepare and process financial documents, including invoices and purchase orders.<br>• Collaborate with suppliers and other stakeholders to meet customer expectations.<br>• Utilize SAP R/3 and other systems to streamline operations and maintain accurate records.
<ul><li><strong>Position: </strong>Customer Service Worksite Representative (Contract Role) Temp to Perm opportunity.</li><li><strong>Location: </strong>2155 W Pinnacle Peak Road #100 Phoenix AZ USA 85027</li><li><strong>Type: 100% Onsite</strong></li><li><strong>Hourly Pay Range: $18-$20/per hour</strong></li><li><strong>Job Hours: It is 40 hours per week. The hours of operation are 7:30am-6:00pm CT</strong></li></ul><p><strong></strong>Job Summary</p><p>Often the first point of contact for customers the Worksite Representative is responsible for addressing customer service concerns inquiries and activities. The Worksite Representative is responsible for handling specific call types and completing the requests in accordance with departmental guidelines and procedures. As a Worksite Representative he/she is responsible for creating positive customer experience through professionalism amicability and knowledge of Combined products and systems.</p><p> </p><p>Responsibilities</p><p>- Supporting policyholders with insurance product information</p><p>- Answering client calls and responding to policyholder inquires with claims service and intake related issues</p><p>- Provide detailed information about policies statuses</p><p>- Assist with basic technical troubleshooting for self-service related issues</p><p>- Ability to send transfers to the client sales team to increase APV revenue</p><p>- Ability to handle claim intake for client calls.</p><p>- Consistently meets or exceeds expectations for departmental standards related to quality average handle time auxiliary time after call work and other KPIs.</p><p>- Exhibits and practices the Organizations Common Purposes and Shared Traits. Understands organizational objectives supports process improvements and provides feedback to leadership.</p><p>- Willingness to perform other duties as assigned.</p><p>- Expected to be able work various shifts within 7:30 a.m. - 6:00 p.m. CDT timeframe.</p><p>- Represents the Combined tenants: Personal Connection Empathy Problem-Solving and Ownership</p><p> </p>
<p>We are looking for a skilled Benefits Specialist to join our team in Scottsdale, Arizona. In this long-term contract role, you will manage and administer various employee benefit programs, ensuring accurate processing and clear communication to staff. This position offers an opportunity to work closely with employees, vendors, and third-party providers to optimize the benefits experience.</p><p><br></p><p>Responsibilities:</p><p>• Provide employees with comprehensive guidance on benefit plans, acting as a liaison between the organization and third-party providers.</p><p>• Conduct orientation sessions and enrollment meetings to explain eligibility, costs, coverage options, and assist with claims and enrollment processes.</p><p>• Perform regular audits of benefit enrollments to ensure accuracy and resolve any discrepancies.</p><p>• Assist employees with questions related to claims, plan changes, and leave management, while maintaining up-to-date records in payroll and leave tracking systems.</p><p>• Monitor employee absences for trends and report findings to HR Operations and leadership.</p><p>• Compile reports, interpret regulations, and provide data to employees, employers, healthcare personnel, attorneys, and insurance companies as needed.</p><p>• File and administer workers’ compensation claims and manage claims related to student accidents.</p><p>• Stay informed on federal and state laws related to benefits and ensure compliance in all processes.</p>
<p>We are looking for a detail-oriented and highly organized, French Speaking Billing Clerk to join our team in Phoenix, AZ. As part of this long-term contract position, you will play a vital role in ensuring the accuracy and efficiency of service ticket processing and revenue capture. This hybrid role requires four days per week in the office, offering an excellent opportunity to gain valuable experience in a dynamic work environment.</p><p><br></p><p>Responsibilities:</p><p>• Process a large volume of service tickets efficiently and with precision to ensure timely revenue capture.</p><p>• Review and close service tickets, ensuring all services provided are accurately accounted for.</p><p>• Collaborate with internal teams to address and resolve outstanding issues within established deadlines.</p><p>• Investigate and resolve discrepancies in service tickets by coordinating with relevant departments.</p><p>• Maintain organized and accurate records to support the billing and finance processes.</p><p>• Assist the finance team with administrative tasks and support related activities.</p><p>• Follow company policies and procedures related to accounts payable and billing processes.</p>
<p>We are looking for a French Bilingual Billing Clerk to join our team in Phoenix, Arizona. This position offers a long-term contract opportunity with hybrid work arrangements, requiring four days in the office. As part of our billing department, you will play a critical role in processing vendor invoices, ensuring accurate billing, and supporting revenue recognition processes. Candidates with French language proficiency are strongly encouraged to apply, as at least one position requires fluency in French.</p><p><br></p><p>Responsibilities:</p><p>• Accurately process and verify a high volume of vendor invoices in a timely manner.</p><p>• Input invoice details into the billing system with precision to ensure data accuracy.</p><p>• Collaborate with internal teams to align vendor costs with customer billing for proper revenue recognition.</p><p>• Investigate and resolve discrepancies by working closely with relevant departments.</p><p>• Maintain organized and up-to-date vendor records and documentation.</p><p>• Respond promptly and professionally to inquiries from vendors.</p><p>• Support the finance team in completing various administrative and operational tasks.</p><p>• Follow company policies and procedures related to accounts payable processes.</p>
