We are looking for an experienced Accounting Manager to oversee and coordinate the financial operations of multiple entities within the organization. Based in Phoenix, Arizona, this role involves managing the full-cycle accounting process, ensuring accurate financial reporting, and collaborating with internal teams and external partners. This is an excellent opportunity for a meticulous individual with strong leadership skills and a background in the software industry.<br><br>Responsibilities:<br>• Oversee the complete accounting cycle for multiple entities, including monthly close processes, consolidated reporting, and external audits.<br>• Take ownership of financial statements for Australian operations, ensuring collaboration with global teams to meet reporting requirements.<br>• Assist with mergers and acquisitions by integrating accounting processes and supporting related activities.<br>• Provide financial analysis and support to business teams, addressing inquiries and delivering actionable insights.<br>• Investigate and resolve accounting discrepancies and issues as they arise.<br>• Conduct account variance analysis to identify trends and ensure accuracy.<br>• Collaborate with external tax, insurance, and accounting advisors in the Asia-Pacific region.<br>• Serve as a backup for other team members when necessary to ensure seamless operations.<br>• Prepare for year-end audits by coordinating documentation and responding to auditor inquiries.<br>• Participate in special projects and initiatives as assigned by leadership.
<p>Accounts Payable Lead </p><p>Location: Gilbert, AZ</p><p>Schedule: Monday–Friday, 7:00 AM–4:00 PM</p><p><br></p><p>Robert Half is partnering with a dynamic and fast-paced organization seeking an experienced Accounts Payable Lead to oversee and guide its Accounts Payable operations. This role is ideal for a proactive leader with a strong background in high-volume invoice processing, vendor management, and team supervision.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>Leadership & Team Oversight</p><ul><li>Lead and manage a team of approximately 10 A/P professionals</li><li>Handle recruitment, onboarding, training, and performance evaluations</li><li>Foster a collaborative and accountable team environment</li></ul><p>Accounts Payable Operations</p><ul><li>Manage the full A/P cycle, ensuring timely and accurate invoice processing</li><li>Review and approve invoices and payment requests for compliance and completeness</li><li>Ensure proper documentation and approvals for vendor payments</li><li>Oversee weekly processing of invoices across multiple entities</li></ul><p>Vendor Relations & Reconciliation</p><ul><li>Maintain strong vendor relationships and address payment inquiries</li><li>Reconcile vendor statements and resolve discrepancies efficiently</li><li>Monitor account balances to ensure timely payments</li></ul><p>Reporting & Compliance</p><ul><li>Generate and distribute A/P reports including aging summaries, discount utilization, payment cycle metrics, cash flow forecasts, and team performance indicators</li><li>Support month-end close and annual audit processes</li><li>Ensure adherence to internal policies and accounting standards</li><li>Stay informed on regulatory changes and industry best practices</li></ul><p>Process Improvement</p><ul><li>Identify opportunities for automation and workflow enhancements</li><li>Implement and enforce A/P policies and procedures</li><li>Take initiative on special projects and other duties as assigned</li></ul><p><br></p>
<p>We are partnering with a dynamic consumer services organization looking for an experienced and dynamic Director of Customer Success to lead their centralized customer support operations in Phoenix, Arizona. This role is integral to ensuring customer satisfaction and retention across multiple storefront locations. The ideal candidate will have a strong sales mindset, exceptional leadership abilities, and the technical acumen to optimize systems and workflows as the company scales rapidly.</p><p><br></p><p>Responsibilities:</p><p>• Lead and expand a centralized customer success team that supports multiple storefronts across various regions.</p><p>• Recruit, train, and manage a growing team to ensure consistent delivery of excellent customer support services.</p><p>• Oversee key operational areas including customer onboarding, billing, reservations, and escalated support.</p><p>• Foster a collaborative and positive team culture that prioritizes growth, psychological safety, and high performance.</p><p>• Streamline and document workflows to enhance efficiency and reduce complexity in daily operations.</p><p>• Develop and implement training programs to scale team capabilities effectively.</p><p>• Collaborate with marketing and operations teams to ensure alignment and improve customer engagement strategies.</p><p>• Monitor team performance and customer satisfaction metrics to identify areas for improvement.</p>
