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2 results for User Experience Ux Researcher in Philadelphia, PA
- Woodbridge, NJ
- onsite
- Temporary / Contract
- 21.85 - 25.3 USD / Hourly
- <p>We are looking for a dedicated Customer Experience Specialist to join our team on a long-term contract basis. This part-time role involves providing excellent service to customers by assisting with account setup, addressing inquiries, and ensuring a positive experience. This position requires someone who is detail oriented and thrives in a customer-focused environment.</p><p><br></p><p>Responsibilities:</p><p>• Assist customers with setting up new accounts and provide guidance throughout the process.</p><p>• Address customer inquiries and resolve issues promptly and professionally.</p><p>• Deliver exceptional customer service to ensure satisfaction and foster loyalty.</p><p>• Maintain accurate records of customer interactions and account details using CRM tools.</p><p>• Collaborate with team members to improve service processes and customer experiences.</p><p>• Utilize Microsoft Excel and other tools to compile and analyze customer data.</p><p>• Stay informed about company products, services, and policies to provide accurate information.</p><p>• Uphold a business casual dress code to maintain a neat appearance.</p><p>• Ensure compliance with all relevant regulations and company standards.</p><p>• Contribute to team goals by supporting day-to-day operations and initiatives.</p>
- 2026-04-20T00:00:00Z
- Fort Washington, PA
- onsite
- Temporary / Contract
- 60 - 65 USD / Hourly
- <p>Our client is seeking a senior‑level <strong>Principal Experience Designer</strong> to lead the design of intuitive, high‑quality digital products for a modern technology platform. This role focuses on defining end‑to‑end user experiences and translating complex requirements into clear, elegant solutions.</p><p>This is a long‑term contract opportunity working closely with cross‑functional partners to deliver customer‑facing tools at scale.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Lead visual and interaction design across multiple digital products</li><li>Create user flows, wireframes, and high‑fidelity designs</li><li>Collaborate with engineering to bring designs into production</li><li>Establish and apply consistent design patterns and standards</li><li>Contribute to and maintain a shared design system</li><li>Guide design work from concept through launch</li><li>Partner with creative and product leadership to influence direction</li></ul><p><br></p>
- 2026-03-31T00:00:00Z