We are looking for a skilled Business Analyst to join our team in Philadelphia, Pennsylvania, within the Financial Services industry. This role requires a dynamic individual capable of bridging the gap between business stakeholders and technical teams, ensuring the successful delivery of technology solutions. The ideal candidate will excel in gathering and refining requirements, managing priorities, and facilitating collaboration across diverse departments.<br><br>Responsibilities:<br>• Serve as the primary liaison between business teams and developers to gather, document, and refine user requirements and user stories.<br>• Collaborate with multiple departments to ensure all project objectives are aligned and understood by all stakeholders.<br>• Facilitate Agile ceremonies, including backlog refinement, sprint planning, and retrospectives, to maintain project momentum.<br>• Conduct research and evaluate potential solutions in partnership with technical and business teams.<br>• Investigate and resolve system issues, performing root-cause analysis and documenting actionable solutions.<br>• Monitor project progress, provide updates to stakeholders, and ensure deliverables meet deadlines and quality standards.<br>• Assist in troubleshooting challenges and work with the team to identify areas for process improvement.<br>• Support backlog management and prioritization to ensure the development team focuses on high-value tasks.<br>• Perform additional tasks as assigned by management to support team and organizational goals.
We are looking for a highly motivated and experienced IT manager to lead our embedded systems and hardware initiatives in Hammonton, New Jersey. This role requires a deep understanding of hardware security, embedded systems, and the ability to mentor and guide a diverse team of professionals. If you have a passion for innovation and delivering exceptional client satisfaction, this opportunity is perfect for you.<br><br>Responsibilities:<br>• Lead and manage embedded systems and hardware projects, ensuring integration with firmware and software ecosystems.<br>• Provide mentorship and technical guidance to team members, fostering skill development and knowledge sharing.<br>• Monitor and analyze industry trends to drive innovative solutions and enhance team competencies.<br>• Collaborate with clients to identify their needs and articulate the value of embedded systems and hardware solutions.<br>• Conduct application security assessments, including threat modeling, design reviews, and vulnerability testing.<br>• Perform reverse engineering on hardware and software components to identify and address security weaknesses.<br>• Facilitate training sessions and develop resources to improve team expertise in embedded systems and security topics.<br>• Investigate and report vulnerabilities, recommending remediation strategies and demonstrating risk impact through post-exploitation activities.<br>• Track compliance with product security requirements throughout the software and hardware development lifecycle.<br>• Develop and implement methodologies and tools to improve security practices and solutions.
We are offering an exciting opportunity for a Help Desk Analyst in Hamilton Township, New Jersey. As part of our team, you will be providing general IT support focused on troubleshooting, Active Directory tasks, and managing virtual environments. You will also be responsible for user support and training, documentation, and process improvements to keep our systems running efficiently.<br><br>Responsibilities:<br><br>• Diagnosing and resolving hardware, software, and network issues to provide break/fix support<br>• Performing basic Active Directory tasks including password resets and permission updates<br>• Assisting with basic VM troubleshooting and resetting virtual machines<br>• Providing hands-on support to resolve technical problems efficiently<br>• Supporting and training users on IT-related issues and best practices<br>• Maintaining records of system configurations, troubleshooting steps, and IT procedures<br>• Utilizing Android Development, Cisco Technologies, Citrix Technologies, Microsoft, and Apple Devices skills to enhance IT support<br>• Managing computer hardware and configuration management<br>• Deploying and maintaining Mac Computers and other devices.
We are looking for a skilled Desktop Support Analyst to join our team in Philadelphia, Pennsylvania. This role involves providing technical support for desktops, workstations, and related hardware, ensuring smooth operations across various systems. As a long-term contract position, this opportunity is ideal for professionals seeking stability and growth in the healthcare industry.<br><br>Responsibilities:<br>• Provide technical assistance for desktop systems, including troubleshooting and resolving issues efficiently.<br>• Manage and support Active Directory operations to maintain system security and functionality.<br>• Install, configure, and maintain desktop hardware and peripherals to ensure optimal performance.<br>• Perform imaging and deployment of Windows 10 systems across the organization.<br>• Conduct regular maintenance and updates for workstations to prevent potential disruptions.<br>• Collaborate with team members to address complex technical challenges and implement solutions.<br>• Document technical procedures and solutions to enhance knowledge sharing within the team.<br>• Ensure compliance with security protocols and standards during all technical operations.<br>• Assist users with software installations and updates to maintain compatibility and productivity.<br>• Provide timely and effective communication to users regarding technical issues and resolutions.
We are in search of a Project Manager/Sr. Consultant with a strong background in the P& C insurance industry. The role is based in Princeton, New Jersey, and will involve managing various projects requiring skills in SQL, Atlassian Jira, Cisco Technologies, Cloud Technologies, CRM, and Database management among others.<br><br>Responsibilities:<br>• Manage and oversee various projects within the P& C insurance industry<br>• Utilize SQL and other relevant software for data management and analysis<br>• Use Atlassian Jira for project tracking and management<br>• Implement and manage Cisco Technologies within the scope of the project<br>• Oversee and manage the use of Cloud Technologies in project execution<br>• Handle and manage customer relationships through CRM <br>• Maintain accurate and up-to-date databases related to project management<br>• Implement Agile Scrum methodologies in project management<br>• Oversee and manage budget processes related to project execution<br>• Implement and manage change within the project scope and communicate changes effectively to all stakeholders.
Key Responsibilities<br>• Own accountability for day-to-day help desk operations to ensure tickets are properly prioritized, assigned, and resolved within defined SLAs.<br>• Monitor ticket queues in PSA (Autotask) to maintain even workload distribution and ensure prompt ticket handling.<br>• Serve as the primary technical escalation point for Tier 1 technicians, offering guidance and assisting with complex issues.<br>• Provide Tier 2 technical support to resolve escalated service tickets for client systems, networks, and applications.<br>• Provide support and mentorship to Tier 1 staff, including informal coaching and daily technical assistance.<br>• Facilitate professional development of the help desk team by identifying training needs, collaborating on performance reviews conducted by VP of Technology, and acting as a liaison for the team to support career growth.<br>• Audit service desk ticket queues to proactively address potential issues with delays in resolution or ensure that adequate technical personnel are engaged in issue resolution. <br>• Perform follow-up to ensure that issues have been successfully resolved and communicate with clients to maintain positive client relationships. <br>• Schedule onsite visits for the technical team to ensure timely issue resolution/equipment delivery while also maintaining adequate help desk coverage.<br>• Identify process improvements in help desk operations and work with management to implement operational process improvements.<br>• Document all work performed, maintaining clear and detailed notes in Autotask. <br>• Identify recurring issues and collaborate with senior technical team to develop permanent resolutions and/or knowledge base entries.<br>• Communicate with clients in a professional, service-oriented manner, maintaining high levels of satisfaction and transparency.<br>• Participate in after-hours or on-call rotations as required.
We are looking for an experienced Applications Architect to join our team in Philadelphia, Pennsylvania. This role requires a detail-oriented individual with a strong background in database administration, system design, and software integration. As part of a long-term contract, you will play a key role in managing database infrastructure, ensuring optimal performance, and supporting technology projects.<br><br>Responsibilities:<br>• Oversee the administration and maintenance of database infrastructure, including capacity planning and server management.<br>• Diagnose and resolve database issues, recommending and implementing effective solutions.<br>• Monitor database performance across development, testing, and production environments to align with service level expectations.<br>• Perform database backup and recovery operations to ensure data security and reliability.<br>• Carry out database performance tuning and indexing to enhance system efficiency.<br>• Collaborate on technology projects, coordinating implementation and ensuring seamless integration.<br>• Enforce database operation policies, procedures, and security protocols.<br>• Share technical expertise with team members, assisting in data management operations like extraction, transformation, and replication.<br>• Evaluate database software products and recommend improvements.<br>• Support Oracle PeopleSoft systems, contributing to system changes and upgrades.
<p>The Database Administrator (DBA) is responsible for the administration, maintenance, and performance optimization of ISM database software applications and infrastructure. This role ensures the integrity, security, and availability of database systems while supporting the organization’s data-driven operations. The DBA will also lead efforts in troubleshooting, capacity planning, and performance tuning across multiple operating environments. This role is fully onsite in Philadelphia, PA and is a long-term contract to permanent role. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Administer and maintain ISM database software applications and infrastructure.</li><li>Ensure database integrity, security, and optimal performance.</li><li>Provide production support for database systems and establish operational procedures.</li><li>Evaluate and resolve database issues; recommend and implement solutions.</li><li>Monitor database capacity and utilization trends; recommend hardware upgrades as needed.</li><li>Reorganize databases to enhance performance and ensure maximum uptime.</li><li>Perform ongoing technical tuning and troubleshooting of database systems.</li><li>Coordinate and support technology project implementations related to database systems</li></ul>
<p><strong>Fixed Asset Accountant </strong></p><p> </p><p>A client of ours is looking for a Fixed Asset Accountant for a contract role. This role is responsible for managing the organization’s fixed asset processes, ensuring accurate depreciation, maintaining oversight of capital and controllable assets, and supporting digital transformation initiatives. The ideal candidate will bring strong technical accounting knowledge, advanced Excel skills, and the ability to bridge finance with operational needs.</p><p><br></p><p><strong>Responsibilities of Fixed Asset Accountant </strong></p><ul><li>Oversee monthly depreciation calculations and ensure accuracy in reporting.</li><li>Maintain oversight of all physical assets, including capital and controllable items.</li><li>Manage processes for recording, tracking, and reconciling depreciation.</li><li>Serve as a liaison for central receiving, ensuring proper system setup and coordination with third-party providers.</li><li>Distinguish purchases made for grant-funded purposes from those for general use, ensuring proper tracking and reporting.</li><li>Conduct physical tracking of assets, ensuring proper assignment, transfer, and accountability.</li><li>Process and review daily transfer requests, with increased volume during year-end periods.</li><li>Facilitate effective communication between the finance team and day-to-day operational needs.</li><li>Drive digital transformation initiatives and leverage technology to improve efficiency in fixed asset management.</li><li>Support advancements in resources and technology to streamline asset tracking and reporting.</li></ul><p><br></p>
<p>We are on the lookout for a Data Engineer in Basking Ridge, New Jersey. (1-2 days a week on-site*) In this role, you will be required to develop and maintain business intelligence and analytics solutions, integrating complex data sources for decision support systems. You will also be expected to have a hands-on approach towards application development, particularly with the Microsoft Azure suite.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Develop and maintain advanced analytics solutions using tools such as Apache Kafka, Apache Pig, Apache Spark, and AWS Technologies.</p><p>• Work extensively with Microsoft Azure suite for application development.</p><p>• Implement algorithms and develop APIs.</p><p>• Handle integration of complex data sources for decision support systems in the enterprise data warehouse.</p><p>• Utilize Cloud Technologies and Data Visualization tools to enhance business intelligence.</p><p>• Work with various types of data including Clinical Trials Data, Genomics and Bio Marker Data, Real World Data, and Discovery Data.</p><p>• Maintain familiarity with key industry best practices in a regulated “GXP” environment.</p><p>• Work with commercial pharmaceutical/business information, Supply Chain, Finance, and HR data.</p><p>• Leverage Apache Hadoop for handling large datasets.</p>
We are looking for an experienced Sr. IT Auditor to join our team in Warren, New Jersey. In this role, you will play a critical part in evaluating IT systems, controls, and processes to ensure compliance, security, and operational efficiency. The ideal candidate will have a strong background in IT auditing, risk assessment, and a keen eye for identifying improvement opportunities.<br><br>Responsibilities:<br>• Conduct assessments of IT controls, including compliance with Sarbanes-Oxley (SOX) requirements.<br>• Evaluate change management processes, application security measures, and system implementations.<br>• Perform detailed audits of IT applications, focusing on security configurations, data integrity, and system functionality.<br>• Collaborate with stakeholders to identify control gaps, recommend solutions, and monitor remediation efforts.<br>• Assist in the development of IT audit plans and contribute to risk assessments.<br>• Prepare comprehensive audit reports and documentation that align with internal audit standards.<br>• Utilize data analytics tools to enhance audit procedures and drive process automation.<br>• Foster strong relationships with IT and business teams to facilitate effective audit processes.<br>• Participate in special projects and investigations as needed, ensuring thorough analysis and reporting.
We are looking for a skilled Low Voltage and Home Automation Supervisor to lead and manage a team of technicians while actively contributing to installations, programming, and maintenance tasks. This role combines hands-on technical expertise with leadership abilities to ensure projects are executed efficiently and meet client expectations. Based in Dayton, New Jersey, this position offers the opportunity to work with advanced systems and cutting-edge technology.<br><br>Responsibilities:<br>• Supervise and mentor a team of technicians, ensuring high-quality work and adherence to deadlines.<br>• Assign tasks, track progress, and conduct regular quality checks on installations.<br>• Install, program, and maintain low voltage systems, including audio/video setups, security systems, and structured wiring.<br>• Configure and integrate home automation platforms such as Control4, Crestron, Lutron, or Savant.<br>• Perform cable installation tasks, including running and terminating wiring while maintaining compliance with electrical standards.<br>• Optimize Wi-Fi network setups using equipment such as Ubiquiti for residential and commercial applications.<br>• Troubleshoot technical issues and implement solutions to ensure system reliability and client satisfaction.<br>• Ensure team adherence to safety protocols, including working at heights and confined spaces when necessary.<br>• Collaborate with clients to understand needs and deliver tailored automation solutions.<br>• Travel to job sites as required, ensuring reliable transportation and effective communication with team members.
Responsibilities: Act as a liaison between business stakeholders and technical teams to ensure alignment on business needs and system capabilities. Lead and facilitate requirements-gathering sessions with stakeholders. Translate business requirements into detailed functional and non-functional specifications. Develop and maintain business requirement documents, process flows, and use cases. Support Agile ceremonies including sprint planning, backlog grooming, and retrospectives. Create and manage Jira stories and tasks, ensuring traceability to business objectives. Conduct gap analysis and impact assessments for proposed changes. Collaborate with QA teams to define test plans and support UAT activities. Analyze and document system integrations within the insurance ecosystem. Monitor and evaluate implemented solutions to ensure they meet business needs. Provide post-implementation support and continuous improvement recommendations. Mentor entry level analysts and contribute to best practices in business analysis.
We are seeking a Help Desk Manager to join our team. This role involves managing IT support services, ensuring the smooth operation of our Microsoft 365 system, and troubleshooting hardware and software issues. The Help Desk Manager will also be responsible for managing network configurations, enhancing email security, and supporting hardware installations.<br><br>Responsibilities:<br><br>• Manage the delivery of Level 2/3 helpdesk support for Windows, macOS, and mobile devices to ensure timely resolution of issues.<br>• Administer and configure Exchange Online, SharePoint, Teams, and security policies within Microsoft 365.<br>• Oversee network settings including DNS, DHCP, VLANs, VPNs, and firewall configurations.<br>• Implement and manage email security measures such as SPF, DKIM, and DMARC for reliable email delivery.<br>• Utilize Microsoft Intune for device provisioning and policy enforcement.<br>• Troubleshoot hardware and software issues involving PCs, laptops, printers, and software installations.<br>• Foster client relationships by providing detail oriented, friendly support and training.<br>• Maintain detailed service tickets and IT documentation using ITSM tools.<br>• Assist with IT projects, including hardware installations, network setups, software migrations, and cloud deployments.<br>• Proactively identify and resolve potential IT problems before they escalate.
We are looking for an IT Support Technician to provide comprehensive technical support across multiple locations in Feasterville Trevose, Pennsylvania. This role involves troubleshooting and maintaining IT systems both remotely and on-site, ensuring seamless operations in a Microsoft Windows-based environment. The successful candidate will travel to various sites to address technical challenges and provide effective solutions.<br><br>Responsibilities:<br>• Provide remote and on-site technical support for IT systems across multiple locations.<br>• Diagnose and resolve hardware, software, and network issues in a Microsoft Windows environment.<br>• Travel to various sites to perform hands-on troubleshooting and system maintenance.<br>• Install, configure, and maintain desktop hardware, including imaging and workstation setup.<br>• Manage user accounts and permissions through Active Directory.<br>• Ensure network connectivity and resolve issues related to network components.<br>• Support wireless systems, with experience in Ruckus being a plus.<br>• Deliver exceptional customer service by addressing technical concerns promptly and effectively.<br>• Document technical issues and resolutions to maintain accurate records.<br>• Collaborate with team members and other departments to implement IT solutions.
Position Summary We are seeking a experienced Software Development Manager to lead a high-performing development team in building and maintaining enterprise-grade applications. This role combines hands-on technical leadership with strategic oversight, requiring deep expertise in .NET, SQL Server, and modern front-end frameworks such as Angular or Blazor. The ideal candidate will bring a passion for innovation, a commitment to secure coding practices, and a track record of delivering scalable solutions in a detail oriented services environment. R <br> Key Responsibilities Lead, mentor, and grow a team of software developers, fostering a culture of collaboration, innovation, and continuous improvement. Architect, design, and develop robust .NET applications and services using SQL Server and modern front-end technologies. Oversee the full software development lifecycle (SDLC), from requirements gathering through deployment and maintenance. Support and maintain legacy .NET applications critical to business continuity. Implement and experienced development processes including CI/CD pipelines, automated testing, and change control. Collaborate with security and database teams to ensure application security, compliance, and performance. Promote secure coding practices and tools (e.g., OWASP Top 10, SonarQube, Mend Bolt). Translate complex business requirements into scalable technical solutions. Champion Agile planning and delivery, ensuring timely and high-quality releases. Provide strategic leadership for technology upgrades, BI initiatives, and data management improvements. Conduct code reviews and enforce clean architecture, SOLID principles, and design patterns. Present project plans, ROI analyses, and staffing recommendations to senior leadership.
We are looking for a dynamic and adaptable Product Manager to join our team in Fort Washington, Pennsylvania. In this role, you will work in a fast-paced, evolving environment that values innovation and collaboration. The ideal candidate will bring a unique blend of business analysis, technical project management, and agile methodologies to lead product development initiatives.<br><br>Responsibilities:<br>• Collaborate with developers, stakeholders, and cross-functional teams to gather and document detailed product requirements.<br>• Facilitate agile ceremonies such as sprint planning, daily stand-ups, backlog grooming, and retrospectives.<br>• Manage product backlogs and ensure prioritization aligns with business objectives and timelines.<br>• Monitor and track progress across development cycles, ensuring timely delivery of high-quality products.<br>• Lead QA processes, including test case review and issue tracking, to maintain product standards.<br>• Communicate effectively with stakeholders to provide updates, reports, and insights into project milestones.<br>• Identify opportunities to incorporate AI tools and technologies to improve productivity and streamline processes.<br>• Balance evolving processes and priorities in a startup-like environment, building structure and clarity where needed.<br>• Support release planning and manage demos to showcase product progress.<br>• Act as a liaison between technical teams and business stakeholders, ensuring alignment and understanding.
We are looking for an entry-level Application Developer to join our team in Philadelphia, Pennsylvania. In this role, you will assist in the development and upkeep of web-based applications while gaining hands-on experience with modern technologies, including React, .NET Core, and Docker. This position offers the opportunity to contribute to impactful projects and advance your technical expertise in a collaborative and dynamic environment.<br><br>Responsibilities:<br>• Participate in the design, development, and maintenance of both internal and customer-facing web applications using React and .NET Core.<br>• Troubleshoot and resolve software issues, including bugs and system change requests, with a proactive approach.<br>• Utilize development tools such as Visual Studio, VS Code, and Azure DevOps to support project execution.<br>• Document technical concepts and solutions clearly to enhance team communication and collaboration.<br>• Work closely with team members to research and address technical challenges, contributing innovative ideas.<br>• Support application deployments and assist with basic production troubleshooting under guidance.<br>• Explore opportunities to enhance system performance and implement improvements.<br>• Stay updated on industry trends and new technologies to drive continuous learning and growth.<br>• Perform other tasks as assigned by the Manager to support team objectives.
We are in the process of recruiting a Network Engineer for our team based in Moorestown, New Jersey. The key role of the Network Engineer will be to install, support, and maintain server hardware and software infrastructure, as well as to perform a variety of network-related tasks in our organization.<br><br>Responsibilities:<br><br>• Execute installation, support, and maintenance tasks for new server hardware and software infrastructure.<br>• Manage migrations of Exchange to Exchange or Office 365 and Active Directory.<br>• Operate and provide support for Dell and IBM servers and SANs, with a working knowledge of iSCSI required.<br>• Undertake installation, upgrades, and support for VMware and Hyper V environments.<br>• Conduct installation and support for SonicWall and other major vendor network equipment and firewalls.<br>• Oversee email, anti-spam, and virus protection, along with setting up user accounts, permissions, and passwords.<br>• Monitor and troubleshoot network usage, issues, and outages.<br>• Ensure cost-effective and efficient use of servers.<br>• Propose and implement IT solutions to business and management problems for clients.<br>• Analyze and resolve faults, ranging from a major system crash to minor issues.<br>• Implement routine preventative measures and maintain and monitor network security, especially when the network connects to the internet.<br>• Provide training and technical support for users with varying levels of IT knowledge and competence.<br>• Collaborate closely with customer staff and other IT staff.<br>• Plan and implement future IT developments and undertake project work.<br>• Provide documentation, network diagrams, and assistance with scope creation.<br>• Demonstrate excellent customer interaction skills.
We are looking for a skilled IBM i Infrastructure Systems Administrator to join our team in Dayton, New Jersey. In this role, you will be responsible for maintaining and optimizing Linux and IBM i environments, ensuring system reliability, security, and seamless integration with business applications. The ideal candidate will bring deep expertise in legacy systems and modern technologies, along with a proactive approach to troubleshooting and system enhancements.<br><br>Responsibilities:<br>• Manage and support Linux and IBM i system environments, ensuring their reliability and performance.<br>• Diagnose and resolve issues in legacy systems, including performing repairs and tuning for optimal performance.<br>• Coordinate hardware installations, upgrades, and migrations to maintain system efficiency.<br>• Develop and implement security protocols to safeguard systems and ensure compliance with data protection standards.<br>• Configure and optimize network connectivity, protocols, and performance for IBM i and AS/400 platforms.<br>• Design and deploy custom integrations between legacy systems and modern applications or infrastructure.<br>• Provide technical expertise for system integration, security enhancements, and legacy application support.<br>• Document processes, security measures, and workflows to ensure operational consistency.<br>• Monitor system performance and recommend improvements to enhance efficiency and security.<br>• Collaborate with cross-functional teams to align technology solutions with business needs.
<p><strong>POSITION OVERVIEW</strong></p><p>The Desktop Engineer focuses on providing high-level desktop support and systems engineering services. The individual in this position will manage and enhance internal tech infrastructure related to endpoints, automation, and software deployment. The responsibilities include scripting, image lifecycle support, patch management, application packaging, and cross-platform device maintenance. The position also plays a role in training and technical communication, ensuring security standards are upheld within the environment.</p><p><br></p><p><strong>KEY RESPONSIBILITIES</strong></p><p>Some of the core tasks and expectations include:</p><ul><li>Prepare and deploy endpoint devices using modern management tools such as Ivanti and Intune.</li><li>Maintain imaging standards and adjust based on departmental use cases and hardware evolution.</li><li>Build and support automation scripts (e.g., PowerShell, AutoIT) for device setup and software installs.</li><li>Provide support across both Windows and macOS ecosystems, including patching and compliance monitoring.</li><li>Curate and publish applications to a self-service portal after validation/testing.</li><li>Collaborate with IT operations and project teams to schedule, test, and roll out updates and patches.</li><li>Leverage ticketing and reporting systems (e.g., ServiceNow, Power BI) for issue resolution and trend tracking.</li><li>Support both virtual and physical desktops, including incident management and hardware repair.</li><li>Contribute to IT initiatives like system refreshes, process enhancements, and cross-team coordination.</li><li>Escalate technical barriers as needed while maintaining strong end-user communication.</li><li>Participate in formalized processes such as incident, change, and problem management workflows.</li></ul><p><br></p>
We are looking for a dedicated Help Desk Analyst to join our team on a contract basis in Philadelphia, Pennsylvania. This role involves providing technical support and resolving IT-related issues to ensure smooth operations. The ideal candidate will have experience with troubleshooting, system administration, and user support in widely used technology environments.<br><br>Responsibilities:<br>• Address and resolve user issues related to Active Directory, Windows 10, and Google Suite applications.<br>• Perform troubleshooting for desktop hardware, software, and peripheral devices such as Chromebooks and HDMI connections.<br>• Manage service desk tickets efficiently, ensuring timely resolution of technical problems.<br>• Provide support within Windows environments, including configuration and maintenance tasks.<br>• Assist users with basic troubleshooting steps to diagnose and resolve IT concerns.<br>• Collaborate with team members to ensure seamless communication and support across departments.<br>• Offer guidance and training to users on Google Apps and other software tools.<br>• Maintain accurate records of issues, solutions, and user interactions for future reference.<br>• Conduct periodic checks and updates on systems to prevent recurring issues.<br>• Support hardware setup and connectivity for desktops and related equipment.
<p>We are looking for a dedicated Desktop Support Analyst to join our team in the jersey shore area. In this role, you will provide technical assistance to clients, ensuring their IT systems operate seamlessly. This position offers the opportunity to showcase your problem-solving skills and technical expertise while delivering exceptional client support.</p><p><br></p><p>Responsibilities:</p><p>• Deliver Tier 1 and Tier 2 technical support by diagnosing and resolving issues related to IT systems and applications.</p><p>• Monitor and maintain IT infrastructure for optimal performance and reliability.</p><p>• Collaborate with team members to implement innovative IT solutions tailored to client needs.</p><p>• Maintain detailed records of support activities and configurations for effective documentation.</p><p>• Communicate with clients to understand their requirements and provide timely updates on progress.</p><p>• Respond to urgent technical concerns during on-call shifts, scheduled one week per month.</p><p>• Troubleshoot networking issues and ensure connectivity for clients.</p><p>• Assist with scripting and automation tasks using PowerShell to enhance system efficiency.</p><p>• Deploy and image desktop hardware, ensuring proper setup and functionality.</p>
<p>Robert Half is seeking a Tax Specialist to support tax compliance for our dynamic client located in Philadelphia. In this Tax Specialist role, you will play a critical part in ensuring adherence to tax laws and regulations while contributing to the organization's financial integrity and value-driven services. As part of the tax team, you will manage various tax-related responsibilities, including preparing and filing tax returns, providing strategic tax advice to leadership, and overseeing tax audits.</p><p><br></p><p>Responsibilities:</p><ul><li>Utilizing technology in the accurate preparation and submission of quarterly and annual tax provisions</li><li>Advising leadership teams through proficient tax accounting knowledge</li><li>Analyzing complex transactions to secure appropriate tax treatment</li><li>Responding to tax audits, inquiries, and notices from tax authorities</li><li>Conducting technical tax research to stay up-to-date with changes in tax laws and regulations</li><li>Preparing and understanding local Transfer Pricing reports for the US and Canada</li><li>Maintaining documentation and supporting records related to tax filings, provisions, and other tax-related activities</li><li>Using Microsoft Excel, Ad Hoc Reporting, Corporate Income Tax, Corporate Tax Compliance, ASC 740, Alteryx, Microsoft Power BI, and Tax Accounting for various tasks and responsibilities</li></ul><p><br></p>
<p>We are seeking an IT Systems Support Associate role that will provide critical support for both laboratory and manufacturing IT systems. This cross-functional role ensures the stability, compliance, and performance of GxP-regulated systems in Quality Control (QC), Analytical R& D, and manufacturing environments. The ideal candidate will serve as a key liaison between Information Technology (IT) and Operational Technology (OT), supporting systems such as LIMS, Empower (CDS), Stability systems, SCADA, e-Logbooks, and PLC networks. The coordinator will be instrumental in maintaining system integrity, managing change controls, and ensuring alignment with regulatory requirements including 21 CFR Part 11 and ALCOA+ data integrity standard</p><p><br></p><p><strong>Essential Functions:</strong></p><ul><li>Provide technical support for lab and manufacturing systems (e.g., LIMS, Empower, SCADA, e-Logbooks, PLC interfaces, and other lab informatics platforms used in QC and AR& D labs).Ensure day-to-day operations including user access provisioning, issue resolution, and system monitoring. Act as a bridge between IT and OT teams to ensure seamless integration and functionality of industrial systems. Assists in the draft, review, maintenance, and adherence of GxP-compliant SOPs and system documentation. Assist in audit preparation and provide support during regulatory inspections. Deliver end-user training for regulated IT systems.</li><li>Participate in commissioning and qualification of IT systems and assist in Computer System Validation (CVS) activities, such as draft URS, IQ/OQ/PQ documentation and validation protocols, maintain and manage SOPs related to IT systems and provide user training as needed. Collaborate closely with vendors and internal teams to deploy upgrades, patches, and changes under Change Control procedures.</li><li>Ensure systems comply with 21 CFR Part 11, Annex 11, and data integrity standards (ALCOA+). Support periodic backup/restoration testing, disaster recovery, and change management of IT systems. Monitor up time and ensure system availability for business applications.</li></ul>
