We are looking for a highly skilled Senior IT Auditor to join our team in Philadelphia, Pennsylvania. In this role, you will leverage your expertise to identify technology risks, recommend improvements, and ensure compliance with industry standards. This is an exciting opportunity to work with a diverse range of clients and contribute to innovative technology solutions.<br><br>Responsibilities:<br>• Plan and execute IT audit engagements to assess the effectiveness of internal controls and compliance with regulatory requirements.<br>• Identify areas of business and technology risks and recommend actionable improvements to enhance efficiency and performance.<br>• Develop and deliver comprehensive audit reports, including process flows, work programs, and control summaries.<br>• Stay updated on emerging trends in data and technology, such as cybersecurity, cloud computing, and data governance.<br>• Collaborate with clients to effectively communicate audit findings and provide tailored recommendations.<br>• Lead and mentor audit teams, fostering a positive and collaborative team environment.<br>• Utilize analytics and technology tools, such as automation and AI/ML, to enhance audit processes and insights.<br>• Build and maintain strong client relationships, acting as a trusted advisor and ensuring excellent client experiences.<br>• Assist in evaluating and interpreting data to support audit findings and business decisions.
We are looking for an IT Audit Senior Consultant to join our team in Hammonton, New Jersey. This role focuses on evaluating technology systems, identifying risks, and delivering tailored solutions to enhance organizational performance. The successful candidate will leverage their expertise in IT frameworks, cybersecurity, and emerging technologies to provide strategic advice and foster strong client relationships.<br><br>Responsibilities:<br>• Conduct comprehensive assessments of IT systems and processes to identify risks and areas for improvement.<br>• Evaluate IT general controls, cybersecurity measures, data governance practices, and technology resilience within client organizations.<br>• Perform audits on cloud technologies, enterprise applications, and disaster recovery processes to ensure compliance and effectiveness.<br>• Develop and implement audit plans, including process flows, work programs, and detailed reports.<br>• Provide expert guidance on emerging technologies and analytics to help clients optimize their operations.<br>• Collaborate with clients to understand their business objectives and deliver tailored technology solutions.<br>• Lead teams in executing audit engagements, ensuring high-quality deliverables and adherence to timelines.<br>• Cultivate strong relationships with clients across various industries and act as a trusted advisor.<br>• Translate complex technology issues into actionable insights for client stakeholders, including executives.<br>• Mentor and supervise team members, fostering a culture of collaboration and continuous improvement.
We are looking for a dynamic Talent Manager - permanent Technology Engagement detail oriented to join our team in Philadelphia, Pennsylvania. This role focuses on recruiting skilled technology specialists and developing strong client relationships to meet project and staffing needs. The ideal candidate will excel in both business development and talent acquisition, contributing to the success of our clients while fostering growth among our employees. <br> Responsibilities: • Build and maintain a pipeline of target clients to establish new relationships and expand existing business opportunities. • Develop strategic partnerships with key stakeholders to introduce staffing and project solutions tailored to technology needs. • Negotiate competitive rates for engagement specialists while ensuring alignment with client expectations. • Recruit and onboard high-caliber technology specialists to meet national practice requirements. • Conduct weekly interviews to identify talent aligned with specific skill matrices and organizational goals. • Provide consistent communication and career development support to engagement specialists. • Perform quality assurance calls with clients and employees to ensure satisfaction and identify additional needs. • Manage performance feedback, annual career discussions, and merit reviews for engagement specialists. • Match technology specialists with client projects using proprietary tools and Salesforce functionalities. • Resolve client concerns efficiently to maintain high levels of customer satisfaction.
We are looking for an experienced Software Developer to lead the design, implementation, and delivery of cutting-edge enterprise technology solutions. This role requires a strong grasp of architectural principles, modern development practices, and emerging technologies. Based in West Trenton, New Jersey, this position offers an exciting opportunity to work on transformative projects that align technology with business strategies.<br><br>Responsibilities:<br>• Design and implement enterprise technology solutions, ensuring scalability, security, and performance.<br>• Develop and document architectural patterns across various levels, including logical, physical, and operational design.<br>• Lead technical evaluations and create proofs of concept for new tools, frameworks, and technologies.<br>• Collaborate with cross-functional IT teams to ensure alignment with enterprise-wide goals and objectives.<br>• Stay updated on emerging technologies and incorporate them into scalable, innovative solutions.<br>• Promote best practices in software design, including object-oriented programming and design patterns.<br>• Manage the integration of APIs, messaging frameworks, and third-party services into enterprise systems.<br>• Provide hands-on leadership for large-scale projects and strategic initiatives.<br>• Engage with vendors and partners to ensure SLA commitments and accelerate project timelines.<br>• Participate in architecture reviews and ensure alignment with long-term business strategies.
We are looking for an experienced Security Manager to oversee and enhance our organization's cloud and infrastructure operations in West Trenton, New Jersey. This role requires a highly skilled individual capable of leading technical teams, developing strategic roadmaps, and ensuring compliance with security policies and standards. The ideal candidate will possess strong leadership capabilities, technical expertise, and a proactive approach to addressing cybersecurity challenges.<br><br>Responsibilities:<br>• Lead cloud operations and provide technical expertise for infrastructure engineering projects, including IaaS, PaaS, and SaaS.<br>• Act as a liaison between technical teams and business units, offering guidance on complex system designs and implementations.<br>• Research emerging technologies and develop roadmaps for infrastructure and desktop solutions aligned with business objectives.<br>• Manage and mentor team members, fostering collaboration and ensuring alignment with organizational goals.<br>• Oversee incident response efforts, monitor cybersecurity events, and provide escalation support for critical issues.<br>• Evaluate team performance and provide constructive feedback, addressing conflicts or performance concerns as needed.<br>• Collaborate with IT teams and vendors to troubleshoot hardware and software issues, ensuring optimal server performance.<br>• Create and maintain disaster recovery documentation, participating in regular testing and recovery procedures.<br>• Implement end-user technology strategies that enhance operational continuity and efficiency.<br>• Ensure adherence to policies, procedures, and standards across all infrastructure and security initiatives.
<p>We are looking for an experienced Technical Lead to oversee and guide technical operations in North Brunswick, New Jersey. This role involves managing a diverse team, ensuring quality standards, and driving innovation in product development. The ideal candidate will thrive in a collaborative environment and possess strong leadership skills to manage technical projects effectively.</p><p><br></p><p>Responsibilities:</p><ul><li>Lead and mentor the U.S.-based technical team across multiple sites, driving professional development and team growth.</li><li>Manage quality control systems and champion continuous improvement to optimize operational performance.</li><li>Ensure adherence to internal standards and maintain robust quality management systems.</li><li>Partner with global technical teams to develop and enforce standardized practices.</li><li>Act as the primary technical contact for key clients, delivering customized solutions and addressing specific needs.</li><li>Strategically allocate resources across technical projects to align with business objectives and timelines.</li></ul>
<p><strong>Overview:</strong></p><p> The IT Contracts and Assets Lead plays a key role in managing IT procurement, vendor contracts, and asset oversight to ensure compliance, efficiency, and strategic alignment. This individual partners with IT leadership, Finance, and Procurement teams to uphold corporate policies, support vendor negotiations, and maintain accurate documentation of all contracts and related activities.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>Procurement & Compliance:</strong></p><ul><li>Ensure IT procurement activities comply with internal policies and Delegation of Authority (DOA) guidelines.</li><li>Act as liaison between IT, Finance, and Procurement to streamline purchasing processes.</li><li>Monitor vendor engagements and flag non-compliance risks.</li></ul><p><strong>Contract Management:</strong></p><ul><li>Oversee the full lifecycle of vendor contracts, including review and renewal of Master Service Agreements (MSAs), Statements of Work (SOWs), and change orders.</li><li>Support vendor negotiations to secure favorable terms aligned with organizational goals.</li><li>Identify opportunities to consolidate or renegotiate agreements for cost optimization.</li></ul><p><strong>Asset & Repository Management:</strong></p><ul><li>Maintain a centralized repository for all IT contracts, revisions, and Capital Authorization Requests (CARs).</li><li>Track capital and operational expenses related to procurement.</li><li>Develop reports for contract status, asset usage, and compliance metrics.</li></ul><p><strong>Stakeholder Collaboration:</strong></p><ul><li>Work closely with IT leadership to align procurement and contract strategies with business needs.</li><li>Provide subject matter expertise and guidance on best practices in IT contracting.</li><li>Report regularly on compliance, vendor performance, and procurement outcomes.</li></ul><p><strong>Risk Management & Reporting:</strong></p><ul><li>Identify and mitigate contract risks such as vague deliverables or unfavorable terms.</li><li>Monitor and report on KPIs such as contract timelines, compliance rates, and vendor effectiveness.</li></ul><p><br></p><p><strong>Additional Expectations:</strong></p><ul><li>Operates independently, with responsibility for executing procurement strategies and overseeing contract compliance.</li><li>Strong focus on cost savings, process improvement, and risk mitigation.</li><li>Builds and maintains collaborative relationships across IT, Finance, Procurement, and external partners.</li></ul><p><br></p>
We are offering an exciting, long-term contract employment opportunity for an IT Auditor in Philadelphia, Pennsylvania. The IT Auditor will play a crucial role in our team, focusing on auditing business systems, using tools like Archer, and implementing audit programs. This role is heavily involved in compliance, documentation, and the evaluation of application controls. <br><br>Responsibilities:<br>• Conduct audits on business systems to ensure accuracy and efficiency<br>• Utilize Archer for managing audits and related activities<br>• Implement and maintain audit programs to manage and mitigate risks<br>• Apply CobiT framework for IT management and governance<br>• Work with ERP - Enterprise Resource Planning for business process management<br>• Evaluate application controls for system reliability <br>• Document audit findings and provide recommendations for improvements<br>• Ensure compliance with established internal control procedures <br>• Conduct auditing procedures to verify data integrity<br>• Resolve any identified issues promptly and accurately.
We are looking for a skilled Desktop Support Analyst to join our team in Pennsylvania. In this contract position, you will be responsible for delivering technical support, troubleshooting issues, and ensuring smooth operation of computer systems and peripherals. This role requires a proactive individual with strong customer service skills and the ability to collaborate across various departments.<br><br>Responsibilities:<br>• Install, repair, upgrade, and maintain computer hardware, software, and peripherals to ensure optimal performance.<br>• Diagnose and resolve technical issues independently, providing clear and timely solutions to users.<br>• Educate users on the proper usage and functionality of systems and equipment.<br>• Offer procurement recommendations and develop technical specifications for departmental purchases.<br>• Evaluate the local computing environment and propose technology or process improvements.<br>• Assist in analyzing technical products and systems, leading technology evaluation and implementation projects as needed.<br>• Conduct testing for product evaluations and deployments, ensuring solutions align with user requirements.<br>• Maintain and update inventory records to ensure accuracy and accountability.<br>• Follow established procedures to update tickets and assignments efficiently.
We are looking for a skilled Database Developer to join our team in Philadelphia, Pennsylvania, for a long-term contract position. In this role, you will leverage your expertise in database design, development, and optimization to ensure the seamless operation of both production and development environments. This position offers the opportunity to work with cutting-edge technologies while contributing to the enhancement of data integrity and system performance.<br><br>Responsibilities:<br>• Design, develop, and deploy robust database solutions tailored to organizational needs.<br>• Take ownership of existing database code and schema, troubleshooting issues and driving improvements.<br>• Maintain and optimize production and development environments to ensure reliability and efficiency.<br>• Create and refine Entity Relationship (ER) data models to support business processes.<br>• Provide recommendations to enhance data integrity, availability, and overall performance.<br>• Continuously improve server environments and database processes through innovation and best practices.<br>• Manage index tuning and production refreshes for SQL Server databases.<br>• Collaborate with cross-functional teams to integrate database solutions with other systems.<br>• Utilize advanced performance tuning techniques to optimize query execution.<br>• Ensure compliance with organizational standards and best practices in database management.
We are looking for a skilled Business Analyst II to join our team on a long-term contract basis in Philadelphia, Pennsylvania. In this role, you will act as a vital link between business stakeholders and IT teams to deliver technical solutions that align with organizational goals. You will leverage your expertise in business processes and IT systems to drive automation, enhance efficiency, and support strategic initiatives.<br><br>Responsibilities:<br>• Collaborate with business units and IT teams to identify and implement technical solutions that address user needs.<br>• Analyze business operations to uncover opportunities for process automation and improvement.<br>• Support business process redesign efforts and create detailed documentation for technology implementations.<br>• Translate business requirements into clear functional specifications for IT teams and manage updates to these specifications.<br>• Facilitate communication and negotiations between business units and IT throughout project lifecycles.<br>• Educate IT teams on business strategies and objectives to ensure alignment in technical solutions.<br>• Stay informed about emerging technologies and recommend innovative solutions to improve competitiveness.<br>• Provide guidance on buy-versus-build decisions related to technology solutions.<br>• Ensure seamless implementation of solutions by coordinating with all relevant stakeholders.<br>• Develop and maintain comprehensive documentation to support system changes and enhancements.
We are looking for an experienced Technical Business Analyst III to join our team in Philadelphia, Pennsylvania. This long-term contract position involves collaborating with cross-functional teams to define and deliver technical specifications that enhance product performance and customer experience. The ideal candidate will serve as a subject matter expert, driving the successful implementation of solutions across various systems and platforms.<br><br>Responsibilities:<br>• Collaborate with architects, product owners, UX designers, and vendor partners to gather and refine business and technical requirements.<br>• Develop comprehensive system documentation, including user stories, data mappings, sequence diagrams, and API specifications.<br>• Create and maintain Swagger specifications for APIs, detailing endpoints, parameters, error codes, and authentication methods.<br>• Draft sample payloads to illustrate communication between front-end and back-end systems.<br>• Analyze third-party API specifications to ensure seamless integration with existing systems.<br>• Write detailed user stories in Jira, covering front-end UI designs, system integrations, acceptance criteria, and error handling.<br>• Facilitate grooming sessions to clarify requirements and ensure development readiness.<br>• Define test data requirements and create tickets to support quality assurance processes.<br>• Develop end-to-end test plans aligned with sprint schedules and project timelines.<br>• Actively participate in Agile ceremonies, including sprint planning, daily stand-ups, and retrospectives.
<p>We are looking for a skilled IT Asset Manager to join our team. In this role, you will oversee the management and optimization of IT assets, including hardware and software, throughout their lifecycle. You will play a key part in ensuring compliance with organizational and regulatory standards while providing valuable insights for budgeting and capacity planning.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement IT asset lifecycle programs to manage hardware and software assets effectively.</p><p>• Maintain accurate records of asset additions, modifications, retirements, and disposals in relevant systems.</p><p>• Collaborate with asset owners to conduct regular validations and attestations of IT assets.</p><p>• Monitor and track asset remediation initiatives, providing detailed reports and performance metrics.</p><p>• Prepare documentation and reports related to compliance, budgeting, and cost summaries for IT assets.</p><p>• Establish strategies to optimize technology spending and improve asset management processes.</p><p>• Ensure compliance with regulatory standards and organizational policies regarding IT asset management.</p><p>• Provide trend analysis and recommendations for future capacity planning and budget allocations.</p><p>• Create standardized workflows and reports for IT asset management systems, such as ServiceNow.</p><p>• Support remote workforce asset management and ensure the accuracy of portfolio data</p>
<p>We are looking for a skilled Cyber Security Analyst to join our team in Philadelphia, Pennsylvania. In this Contract-to-Permanent position, you will play a critical role in safeguarding the organization's information systems and assets against cyber threats. As part of a detail-oriented services environment, this role requires a proactive approach to identifying vulnerabilities, responding to security incidents, and enhancing the overall security posture. This is an ONSITE position in Philadelphia, PA - all candidates must be willing to go onsite.</p><p><br></p><p>Responsibilities:</p><p>• Monitor and analyze security events and incidents to detect unauthorized activities or anomalies within the organization's systems.</p><p>• Collaborate with various teams to address security concerns and implement effective solutions.</p><p>• Respond to security incidents promptly, conduct thorough investigations, and recommend remediation strategies.</p><p>• Develop and deliver security awareness training programs to foster a culture of cybersecurity within the organization.</p><p>• Assist in the creation and enforcement of security policies, procedures, and best practices to protect critical assets.</p><p>• Provide actionable recommendations based on lessons learned from security incidents to enhance incident response processes.</p><p>• Utilize tools like Splunk and CrowdStrike to perform security-related tasks and monitor system health.</p><p>• Conduct vulnerability assessments and implement measures to mitigate risks.</p><p>• Stay up-to-date with evolving cybersecurity trends, threats, and technologies to ensure proactive defense measures.</p>
We are looking for a talented Innovation Developer to join our team on a long-term contract basis. This role involves exploring cutting-edge technologies to create innovative solutions and improve existing processes through hands-on prototyping and development. As part of our team in King of Prussia, Pennsylvania, you will contribute to exciting projects in areas like AI, machine learning, blockchain, and user experience design.<br><br>Responsibilities:<br>• Develop and prototype innovative solutions using modern technologies such as AI, machine learning, and blockchain.<br>• Collaborate with cross-functional teams to define project goals and execute on loosely defined requirements.<br>• Conduct hypothesis testing, reverse engineering, and solution architecture to validate ideas and concepts.<br>• Create and maintain technical documentation and project summaries to communicate findings effectively.<br>• Contribute to the design and implementation of small-scale technology pilots to test new concepts.<br>• Utilize coding languages like Python and TypeScript for development tasks, with optional experience in Go or Java.<br>• Leverage tools like GitHub, Atlassian Jira, and Confluence to support project development and collaboration.<br>• Present results and findings to stakeholders through clear and engaging demonstrations.<br>• Foster a user-centric approach, ensuring solutions align with end-user needs and expectations.<br>• Stay informed on emerging technologies to identify opportunities for innovation.
<p>We are looking for an experienced Technical Support Manager to oversee and deliver exceptional technical assistance to our global clientele. This role involves managing and resolving technical issues, supporting various systems, and ensuring smooth operations for end users across multiple channels. The position is based in Cranbury, New Jersey, and requires a proactive, customer-focused individual with a strong technical background.</p><p><br></p><p>Responsibilities:</p><p>• Manage daily technical support operations and resolve support tickets daily with efficiency and accuracy.</p><p>• Provide assistance to end users across multiple channels, each comprising over 100 users, ensuring seamless interaction and resolution of issues.</p><p>• Troubleshoot and resolve issues related to Windows, Linux, and Microsoft SQL Server systems.</p><p>• Support and maintain physical security systems and time and attendance systems to ensure uninterrupted functionality.</p><p>• Utilize Salesforce as a ticketing platform to manage, track, and resolve customer inquiries.</p><p>• Collaborate with global teams to provide after-hours support for critical customer needs when required.</p><p>• Contribute to system optimization by identifying recurring issues and implementing long-term solutions.</p><p>• Maintain detailed documentation of support activities and resolutions to ensure transparency and knowledge sharing.</p><p>• Deliver technical expertise to support ongoing projects and initiatives as needed.</p>
We are looking for a skilled Network Technician II to join our team in Philadelphia, Pennsylvania. This is a long-term contract position that involves a mix of hands-on technical support and network administration. The ideal candidate will travel between multiple sites daily, providing exceptional end-user support while also contributing to network-related projects.<br><br>Responsibilities:<br>• Travel to various locations daily to address end-user and equipment-related issues.<br>• Troubleshoot and resolve hardware and software problems, including issues with Windows-based operating systems.<br>• Provide support for Office 365 and other web-based applications.<br>• Build, configure, and service network equipment to maintain system integrity.<br>• Handle tickets in the PeopleSoft system, ensuring they are resolved efficiently or assigned to the appropriate team.<br>• Assist with network administration tasks, including working on network-related projects.<br>• Deliver excellent customer service and maintain strong communication with end users.<br>• Perform maintenance on networked computer systems, servers, and storage hardware.<br>• Lift and transport equipment weighing up to 50 lbs as needed.<br>• Support the implementation and troubleshooting of Cisco technologies, including routers and firewalls.
<p><strong>Technical Project Manager (Agile, Scrum) IV (Contractor)</strong></p><p><strong>Service Type</strong>: Temporary / Contract</p><p><strong>Location</strong>: Philadelphia, PA</p><p><strong>Duration</strong>: 40 weeks </p><p><br></p><p><strong>Position Summary</strong></p><p>We are seeking a Senior Technical Project Manager (TPM) to support a network capacity management platform that identifies constrained network elements and initiates workflows to resolve them. This role will lead key integration efforts between the platform and partner systems, ensuring alignment across all stakeholders and timely delivery of enhancements and new features.</p><p>The ideal candidate will manage multiple concurrent initiatives, facilitate cross-functional collaboration, and drive successful user acceptance testing (UAT) and General Availability (GA) launches.</p><p><strong>Key Responsibilities</strong></p><ul><li>Stakeholder Coordination</li><li>Identify and engage relevant stakeholders across internal and external teams.</li><li>Establish collaboration forums, schedule meetings, and manage agendas.</li><li>Document decisions, track action items, and ensure timely resolution.</li><li>Requirements Gathering & Management</li><li>Facilitate forums to define and refine project scope and requirements.</li><li>Set up and maintain collaboration spaces and documentation repositories.</li><li>Ensure shared understanding of deliverables and timelines.</li><li>Launch Planning & Execution</li><li>Identify and track key launch artifacts such as training materials, job aids, and trial documentation.</li><li>Coordinate UAT and GA activities to ensure smooth deployment.</li><li>Integration Oversight</li><li>Lead integration efforts with partner platforms and manage enhancement requests.</li><li>Ensure technical and operational alignment throughout the project lifecycle.</li><li>Communication & Documentation</li><li>Maintain clear, consistent communication across all project stakeholders.</li><li>Provide thorough documentation of meetings, decisions, and project milestones.</li></ul>
We are offering a long-term contract employment opportunity for a Network Engineer in Philadelphia, Pennsylvania. This role will be centered on maintaining the security, integrity, and efficient performance of the client's computing infrastructure and network systems within our dynamic team.<br><br>Responsibilities:<br>• Administer network and system to ensure security and accessibility<br>• Implement and manage network operating domains, server and storage hardware<br>• Utilize troubleshooting techniques for resolving issues in complex computer systems<br>• Maintain and support web and windows-based software applications<br>• Oversee networked computer system environments and device capabilities<br>• Manage Border Gateway Protocol (BGP) operations<br>• Work with Checkpoint and Cisco Technologies including Cisco ASA and Cisco Routers<br>• Conduct AB Testing and utilize Backup Technologies when necessary<br>• Manage and maintain computer hardware and configuration management<br>• Oversee operations in the data center.
We are looking for a dynamic Manager of Applications Development to oversee a skilled team in the design, implementation, and support of cutting-edge IT solutions. This role requires strong technical expertise and leadership capabilities to drive successful project delivery and ensure effective application management. Join us in shaping innovative solutions that align with organizational goals.<br><br>Responsibilities:<br>• Lead and mentor a team of developers, ensuring high-quality application design and development.<br>• Oversee the full lifecycle of application development projects, from conception to delivery.<br>• Collaborate with stakeholders to understand business needs and translate them into technical solutions.<br>• Ensure the integration and optimization of existing systems, such as Oracle EBS, with new applications.<br>• Manage project timelines, budgets, and resources to achieve successful outcomes.<br>• Monitor and resolve technical issues to maintain system functionality and performance.<br>• Drive the adoption of JavaScript frameworks and other technologies to enhance development processes.<br>• Implement best practices for coding, testing, and deployment of applications.<br>• Stay updated with emerging technologies and recommend their application to improve efficiency.<br>• Facilitate communication between IT teams and business units to ensure alignment on project goals.
<p>We are looking for a dedicated Desktop Support Analyst to join our team in the jersey shore area. In this role, you will provide technical assistance to clients, ensuring their IT systems operate seamlessly. This position offers the opportunity to showcase your problem-solving skills and technical expertise while delivering exceptional client support.</p><p><br></p><p>Responsibilities:</p><p>• Deliver Tier 1 and Tier 2 technical support by diagnosing and resolving issues related to IT systems and applications.</p><p>• Monitor and maintain IT infrastructure for optimal performance and reliability.</p><p>• Collaborate with team members to implement innovative IT solutions tailored to client needs.</p><p>• Maintain detailed records of support activities and configurations for effective documentation.</p><p>• Communicate with clients to understand their requirements and provide timely updates on progress.</p><p>• Respond to urgent technical concerns during on-call shifts, scheduled one week per month.</p><p>• Troubleshoot networking issues and ensure connectivity for clients.</p><p>• Assist with scripting and automation tasks using PowerShell to enhance system efficiency.</p><p>• Deploy and image desktop hardware, ensuring proper setup and functionality.</p>
We are seeking a Help Desk Manager to join our team. This role involves managing IT support services, ensuring the smooth operation of our Microsoft 365 system, and troubleshooting hardware and software issues. The Help Desk Manager will also be responsible for managing network configurations, enhancing email security, and supporting hardware installations.<br><br>Responsibilities:<br><br>• Manage the delivery of Level 2/3 helpdesk support for Windows, macOS, and mobile devices to ensure timely resolution of issues.<br>• Administer and configure Exchange Online, SharePoint, Teams, and security policies within Microsoft 365.<br>• Oversee network settings including DNS, DHCP, VLANs, VPNs, and firewall configurations.<br>• Implement and manage email security measures such as SPF, DKIM, and DMARC for reliable email delivery.<br>• Utilize Microsoft Intune for device provisioning and policy enforcement.<br>• Troubleshoot hardware and software issues involving PCs, laptops, printers, and software installations.<br>• Foster client relationships by providing detail oriented, friendly support and training.<br>• Maintain detailed service tickets and IT documentation using ITSM tools.<br>• Assist with IT projects, including hardware installations, network setups, software migrations, and cloud deployments.<br>• Proactively identify and resolve potential IT problems before they escalate.
<p>We are offering an exciting opportunity in New Jersey for an Application Support Engineer. This role is integral to our operations, with a focus on end-user application architecture, deployment, and support. The successful candidate will work closely with data management and core systems to ensure productivity and operational excellence.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Administer user access, maintaining control over all applications and policies for entitlement allocation. </p><p>• Manage an inventory of application-related content and provide guidance on data hygiene to end-users.</p><p>• Offer first-tier end-user application support and coordinate related application dependency support.</p><p>• Maintain, update, and own the application inventory, including key information about application use and support.</p><p>• Analyze documents and recommend modifications to systems based on user or system design specifications, regulations, industry best practices, and auditor/examiner recommendations.</p><p>• Utilize established project management methodologies to plan, lead, and participate in projects.</p><p>• Manage vendor relationships, defining needs, requirements, and parameters. This includes selection, onboarding, and ongoing management of vendors.</p><p>• Ensure secure computing practices across all areas, actively designing and improving security within core subject areas and across the institution.</p><p>• Prioritize and resolve bridge resolutions and interrupt-driven tasks.</p>
We are seeking a Desktop Support Analyst for our pharmaceutical operations in Eatontown, New Jersey, United States. As a Desktop Support Analyst, you will be responsible for a range of tasks related to Environmental, Health, and Safety (EHS) programs and activities. You will ensure that we meet all government and regulatory requirements, manage safety training records, and contribute to our continuous improvement strategies.<br><br>Responsibilities<br>• Evaluating EHS programs and activities to ensure compliance with all relevant government and regulatory requirements.<br>• Monitoring, reporting, and resolving any environmental, health, and safety issues that arise.<br>• Coordinating corrective and preventive actions to address safety concerns within the workplace.<br>• Developing and implementing EHS policies, standards, guidelines, and programs that support our continuous improvement strategies.<br>• Administering the environmental, health, and safety audit program, including aspects of industrial hygiene.<br>• Managing the Personal Protective Equipment (PPE) and Good Manufacturing Practice (GMP) programs, which includes overseeing PPE and GMP supplies.<br>• Utilizing Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management skills to ensure smooth operations.<br>• Developing safety and environmental campaigns, communications, and recognitions that align with our business strategies.<br>• Owning the site's Behavioral-Based Safety Observations Program, including employee training, logging and tracking observations, and reporting progress to leadership.<br>• Supporting our broader sustainability strategy to ensure the site meets company objectives.
We are looking for a highly skilled VMware Engineer to join our team in Malvern, Pennsylvania. In this Contract-to-permanent role, you will play a pivotal part in managing and optimizing virtualization infrastructure, ensuring seamless operations across all data center locations. The ideal candidate is adept at handling Cisco HyperFlex environments and VMware technologies, with a strong focus on system performance, security, and disaster recovery.<br><br>Responsibilities:<br>• Administer and maintain Cisco HyperFlex clusters and VMware vSphere infrastructure to ensure high availability and performance.<br>• Monitor virtual machine health and system metrics using vCenter and other management tools to proactively address performance issues.<br>• Execute timely patching and updates for HyperFlex and VMware hosts to maintain security and compliance.<br>• Provision and manage virtual machines, datastores, and virtual networking configurations within VMware environments.<br>• Conduct disaster recovery tests, including VM failover and rollback procedures, to validate business continuity plans.<br>• Perform root cause analysis and resolve incidents affecting virtualization infrastructure.<br>• Develop capacity plans for memory, storage, and compute resources to support future growth.<br>• Configure and test backup, snapshot, and system recovery solutions to safeguard critical data.<br>• Collaborate with IT teams to ensure service uptime and address cross-functional infrastructure needs.<br>• Document system changes, operational procedures, and architecture diagrams to maintain accurate records.
