<p>The Technical Sales Engineer serves as the critical link between sales, engineering, and customers. This role combines deep technical expertise with strong commercial acumen to support the sales process, deliver tailored solutions, and drive revenue growth. The ideal candidate can translate complex technical concepts into customer-focused value propositions and provide pre- and post-sales technical support.</p><p><br></p><p>Primary Duties</p><p>· Partner with sales teams to identify customer needs and develop technical solutions that align with business objectives</p><p>· Prepare technical proposals, quotations, and product configurations</p><p>· Lead technical discovery, product demonstrations, and presentations for prospective and existing customers</p><p>· Support the sales cycle from initial inquiry through contract award and implementation</p><p>· Act as a liaison between customers, sales, engineering, manufacturing, and operations</p><p>· Stay current on product capabilities, industry trends, and competitive offerings</p><p>· Track technical sales metrics and contribute to forecasting and pipeline reviews</p><p>· Identify opportunities to improve sales processes, tools, and technical documentation</p>
<p><strong>Overview</strong></p><p>Seeking a Technical Program Manager III to support wireless (cellular) and WiFi initiatives tied to customer experience, lab testing insights, and retail user feedback.</p><p>This is a program‑level coordination role, focused on ownership and execution across multiple in‑flight sub‑projects rather than launching net‑new initiatives. The environment requires someone who is highly organized, proactive, and accountable, with strong communication and follow‑through.</p><p>This is an onsite‑heavy role in Philadelphia and is considered a replacement due to prior performance gaps, making ownership and reliability critical.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Program manage multiple small to mid‑sized sub‑projects under broader wireless/WiFi initiatives</li><li>Track progress across active workstreams; identify risks, gaps, and dependencies</li><li>Create, manage, and maintain Jira tickets and Epics</li><li>Ensure work is clearly documented and visible</li><li>Coordinate across technical, business, lab, and customer experience stakeholders</li><li>Maintain clear documentation and updates (Confluence as needed)</li><li>Produce status updates and occasional presentations for leadership</li><li>Ensure execution aligns with customer experience goals, informed by lab testing and retail user feedback</li><li>Drive accountability to ensure nothing falls through the cracks</li></ul>
<p>This role will support a single high‑volume enterprise client with a large deployment of IoT gateways and digital temperature‑monitoring devices. The role involves managing a continuous flow of inbound tickets, performing initial troubleshooting, and determining when field technicians need to be dispatched. Because the client experiences more than 1,000 truck rolls per month, the position requires consistent, detail‑focused coordination and the ability to manage repetitive tasks accurately and efficiently. </p><p>The role works closely with field services and support teams, operate within an Agile environment, and handle large datasets while ensuring all documentation, schedules, and project activities are maintained to company standards.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to a high volume of inbound support tickets for IoT devices and gateways.</li><li>Perform initial troubleshooting and determine when field technicians need to be dispatched.</li><li>Coordinate 1K+ monthly truck rolls and ensure proper documentation of each event.</li><li>Manage project schedules, compile status reports, and coordinate project meetings.</li><li>Identify, analyze, and document system requirements and project scope.</li><li>Ensure all project phases are documented according to department standards.</li><li>Work closely with field services teams and support operations.</li><li>Handle large datasets and maintain a high level of accuracy in a repetitive workflow.</li><li>Operate in a fast‑paced Agile environment with minimal supervision.</li></ul>
<p><strong>Work Mix:</strong> ~80–90% lab / ~10–20% field</p><p>Overview</p><p>We’re seeking a hands-on Wireless Lab Test Engineer III to support device, stack, and protocol testing across Wi‑Fi and 4G/5G. This role is lab-heavy and centers on call flow analysis (RRC/NAS/IMS), log collection/triage, test reporting, and KPI evaluation. You’ll work with iOS and Android devices, capture/analyze traces with industry tools, and clearly communicate defects and insights to cross-functional partners (including OEMs/chipset teams as needed).</p><p><br></p><p>What You’ll Do</p><ul><li>Create, execute, and maintain manual-first test cases for Wi‑Fi + LTE/5G device and protocol behavior; contribute to automation over time.</li><li>Validate 4G/LTE and 5G (SA/NSA; mmWave exposure a plus) protocol stack behavior, including call/message flows.</li><li>Perform device/stack/protocol testing on iOS and Android devices in a lab environment; support light field testing as needed.</li><li>Capture and analyze logs/traces (e.g., QXDM/QCAT, XCAL/XCAP) and summarize findings with clear, concise defect narratives.</li><li>Evaluate and report test KPIs; produce test reports that are accurate, reproducible, and stakeholder-friendly.</li><li>Triage issues: isolate root cause indicators at the signaling level and communicate findings to internal teams and external partners (OEMs/chipset makers).</li><li>Manage day-to-day lab activities, configurations, devices, and network simulator setups (e.g., Keysight UXM).</li><li>Collaborate with test engineers and product/engineering partners; operate with ownership and minimal hand-holding.</li></ul><p><br></p>
We are looking for a skilled Copywriter to join our team in Fort Washington, Pennsylvania. In this long-term contract role, you will create compelling written content that drives engagement and aligns with branding strategies. If you have a passion for crafting persuasive copy and enjoy collaborating in a dynamic retail environment, this opportunity is for you.<br><br>Responsibilities:<br>• Develop engaging ad copy that effectively communicates brand messaging and appeals to target audiences.<br>• Write and edit promotional materials, ensuring clarity, consistency, and adherence to brand voice.<br>• Craft email campaigns that inspire action and resonate with recipients.<br>• Collaborate with marketing teams to align copywriting efforts with overall strategies.<br>• Conduct research to understand audience needs and preferences, tailoring content accordingly.<br>• Revise and refine copy based on feedback to improve effectiveness and impact.<br>• Ensure all written materials adhere to grammatical and stylistic standards.<br>• Monitor industry trends to keep content fresh and relevant.<br>• Optimize copy for digital platforms to enhance visibility and engagement.<br>• Maintain a consistent tone and voice across all channels.