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19 results for Purchasing Manager in Philadelphia, PA

Purchasing Manager
  • Allentown, PA
  • onsite
  • Permanent
  • 65000.00 - 75000.00 USD / Yearly
  • We are looking for a detail-oriented Purchasing Manager to join our team in Allentown, Pennsylvania. In this role, you will oversee procurement activities, ensure accurate inventory management, and maintain strong vendor relationships. You will collaborate with sales, production, and accounting teams to support business operations effectively.<br><br>Responsibilities:<br>• Establish and maintain relationships with vendors to negotiate contracts and ensure timely delivery of materials.<br>• Generate purchase orders and verify the receipt of goods to maintain accurate records.<br>• Conduct regular cycle counts of critical production materials and perform comprehensive physical inventory checks quarterly.<br>• Collaborate with sales and production teams to obtain vendor quotations and coordinate deliveries.<br>• Monitor and manage inventory levels to support production demands and minimize shortages.<br>• Utilize company systems and tools to process transactions and maintain procurement data.<br>• Communicate with internal teams to ensure alignment on purchasing needs and inventory management.<br>• Provide accurate and timely reports to the Controller regarding procurement activities and inventory status.<br>• Ensure compliance with company policies and procedures related to purchasing and inventory.<br>• Support ongoing improvements to procurement processes and systems.
  • 2025-12-05T14:53:55Z
AR/Collections & Order Coordinator
  • Florence, NJ
  • onsite
  • Permanent
  • 65000.00 - 70000.00 USD / Yearly
  • <p>We are looking for a detail-oriented AR/Collections & Order Coordinator to join our team in the Florence, New Jersey area. This role involves managing accounts receivable, coordinating sales orders, processing invoices, and handling collections. The ideal candidate will thrive in a fast-paced environment and effectively collaborate with sales and operations teams to ensure seamless order management and customer satisfaction.</p><p><br></p><p>Salary is 65,000 - 70,000.</p><p><br></p><p>Benefits include health, dental, and vision insurance, 401k, and PTO.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and organize sales orders for customer approval and signatures.</p><p>• Coordinate with sales representatives to verify order accuracy and ensure timely processing.</p><p>• Communicate regularly with the Purchasing Manager and Dispatcher to align material needs and delivery schedules.</p><p>• Provide daily updates to customers regarding order status and delivery timelines.</p><p>• Address customer inquiries promptly and offer effective solutions to resolve issues.</p><p>• Assist in completing credit applications and review sales orders for compliance.</p><p>• Maintain accurate customer records and oversee the invoicing process.</p><p>• Collaborate with team members to support departmental goals and foster a positive working environment.</p><p>• Adapt to changes in workflows and procedures to optimize efficiency.</p><p>• Take initiative to manage responsibilities independently while adhering to company policies.</p>
  • 2025-12-10T14:15:11Z
Buyer
  • Bethlehem, PA
  • onsite
  • Temporary
  • - USD / Hourly
  • <p><strong>Buyer </strong></p><p><br></p><p>We are looking for a skilled Buyer to join our team on a contract basis in Bethlehem, Pennsylvania. The ideal candidate will play a key role in managing commodities, supplier relationships, and contract execution while contributing as a valued member of the leadership team.</p><p><br></p><p><strong>Responsibilities of Buyer </strong></p><ul><li>Manage assigned commodities, ensuring cost-effectiveness, quality, and timely delivery</li><li>Develop and maintain relationships with suppliers to optimize performance and support production needs</li><li>Negotiate and manage contracts, including renewals and performance evaluations</li><li>Collaborate with cross-functional teams, including operations, engineering, and finance</li><li>Provide strategic input as part of the leadership team to support business objectives and continuous improvement initiatives</li><li>Monitor market trends and supply chain risks to develop sourcing strategies</li></ul><p><br></p>
  • 2025-12-01T14:53:42Z
Procurement Manager
  • Eddystone, PA
  • onsite
  • Permanent
  • 90000.00 - 100000.00 USD / Yearly
  • <p>Robert Half is looking for a Procurement Manager to oversee and optimize the acquisition of goods and services for our client's operational needs. This Procurement Manager role requires a commitment to ethical practices, compliance with regulations, and fostering transparency in procurement processes. The ideal candidate will ensure timely and cost-effective purchasing while maintaining high standards of quality and efficiency.</p><p><br></p><p>Responsibilities:</p><ul><li>Develop and implement procurement strategies that align with operational goals and organizational objectives.</li><li>Manage all procurement activities, including sourcing, tendering, contract negotiations, and supplier relations.</li><li>Evaluate and select vendors through standardized processes that prioritize quality, cost-effectiveness, and ethical practices.</li><li>Conduct risk assessments for procurement processes and supplier relationships, addressing potential challenges proactively.</li><li>Monitor and improve procurement performance using key performance indicators (KPIs).</li><li>Ensure adherence to legal, regulatory, and internal compliance standards in all purchasing activities.</li><li>Build and maintain strong relationships with suppliers, fostering long-term partnerships while avoiding conflicts of interest.</li><li>Regularly audit procurement activities to identify areas for improvement and ensure consistency.</li></ul>
  • 2025-11-21T14:33:42Z
Buyer
  • Whitehouse Station, NJ
  • onsite
  • Temporary
  • 27.71 - 32.09 USD / Hourly
  • <p>Our client is seeking a Purchasing Agent on a contract basis for a fully onsite role in Whitehouse Station, NJ.</p><p><br></p><p>Job Description</p><ul><li>Manage purchasing and inventory control to ensure a timely and cost-effective flow of materials for manufacturing operations</li><li>Coordinate with the Production Planner to support production schedules and customer requirements</li><li>Select, manage, and negotiate with suppliers to achieve cost efficiency and quality standards</li><li>Monitor inventory levels and ensure timely replenishment of raw materials and packaging</li><li>Utilize MRP systems to plan material requirements and support production needs</li><li>Analyze data to identify trends, risks, and opportunities for supply chain improvements</li><li>Support continuous improvement initiatives within purchasing and supply chain operations</li></ul><p><br></p>
  • 2025-12-15T21:38:45Z
Purchasing
  • Reading, PA
  • onsite
  • Temporary
  • 23.75 - 27.50 USD / Hourly
  • <p>We are looking for an experienced Purchase Support to join our team in Reading, Pennsylvania. In this long-term contract role, you will play a key part in managing procurement activities, ensuring smooth shipping operations, and maintaining accurate inventory records. This position offers the opportunity to work closely with vendors, optimize purchasing processes, and contribute to efficient supply chain management.</p><p><br></p><p>Responsibilities:</p><p>• Oversee daily purchasing activities, including sourcing reliable suppliers and negotiating pricing and terms.</p><p>• Build and maintain positive relationships with vendors to ensure compliance with quality standards and contract requirements.</p><p>• Monitor purchase orders to ensure timely delivery of materials and adherence to budget constraints.</p><p>• Maintain accurate records of purchasing transactions for audit and reporting purposes.</p><p>• Assist in analyzing data to forecast procurement needs and plan inventory requirements.</p><p>• Collaborate with warehouse teams to enhance inventory control and optimize space utilization.</p><p>• Support the cycle counting process to ensure inventory accuracy.</p><p>• Coordinate shipping tasks and provide backup support for the Shipping Coordinator.</p><p>• Process purchase and shipping documentation efficiently while adhering to safety and regulatory standards.</p><p>• Ensure customer orders and shipments are executed accurately and on time.</p><p><br></p><p>If interested, please send resume on a word document to Jim.Kirk@Roberthalf com</p>
  • 2025-12-03T17:04:37Z
IT Contract Lead
  • Warren, NJ
  • onsite
  • Permanent
  • 130000.00 - 140000.00 USD / Yearly
  • <p><strong>Overview:</strong></p><p> The IT Contracts and Assets Lead plays a key role in managing IT procurement, vendor contracts, and asset oversight to ensure compliance, efficiency, and strategic alignment. This individual partners with IT leadership, Finance, and Procurement teams to uphold corporate policies, support vendor negotiations, and maintain accurate documentation of all contracts and related activities.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>Procurement & Compliance:</strong></p><ul><li>Ensure IT procurement activities comply with internal policies and Delegation of Authority (DOA) guidelines.</li><li>Act as liaison between IT, Finance, and Procurement to streamline purchasing processes.</li><li>Monitor vendor engagements and flag non-compliance risks.</li></ul><p><strong>Contract Management:</strong></p><ul><li>Oversee the full lifecycle of vendor contracts, including review and renewal of Master Service Agreements (MSAs), Statements of Work (SOWs), and change orders.</li><li>Support vendor negotiations to secure favorable terms aligned with organizational goals.</li><li>Identify opportunities to consolidate or renegotiate agreements for cost optimization.</li></ul><p><strong>Asset & Repository Management:</strong></p><ul><li>Maintain a centralized repository for all IT contracts, revisions, and Capital Authorization Requests (CARs).</li><li>Track capital and operational expenses related to procurement.</li><li>Develop reports for contract status, asset usage, and compliance metrics.</li></ul><p><strong>Stakeholder Collaboration:</strong></p><ul><li>Work closely with IT leadership to align procurement and contract strategies with business needs.</li><li>Provide subject matter expertise and guidance on best practices in IT contracting.</li><li>Report regularly on compliance, vendor performance, and procurement outcomes.</li></ul><p><strong>Risk Management & Reporting:</strong></p><ul><li>Identify and mitigate contract risks such as vague deliverables or unfavorable terms.</li><li>Monitor and report on KPIs such as contract timelines, compliance rates, and vendor effectiveness.</li></ul><p><br></p><p><strong>Additional Expectations:</strong></p><ul><li>Operates independently, with responsibility for executing procurement strategies and overseeing contract compliance.</li><li>Strong focus on cost savings, process improvement, and risk mitigation.</li><li>Builds and maintains collaborative relationships across IT, Finance, Procurement, and external partners.</li></ul><p><br></p>
  • 2025-11-19T20:14:37Z
Risk Manager
  • Wilmington, DE
  • onsite
  • Permanent
  • - USD / Yearly
  • <p>Robert Half has teamed up with a thriving, financial services client on their search for a thorough, Risk Manager with proven experience conducting risk assessments. As the Risk Manager, you will access the company’s risk exposure and identify mitigating risks within the organization as well as conduct thorough scenario analyses to understand the impact of identified risks on the organization, collaborate with internal departments on the company’s risk profile, oversee compliance, assist with special projects on model risk management, and support the operational risk management team as needed. The ideal candidate for this role should have prior experience in risk management, compliance or related fields.</p><p><br></p><p>The duties as a Risk Manager are:</p><p>·      Performing a risk assessment: Analyzing current risks and identifying potential risks that are affecting the company</p><p>·      Performing a risk evaluation: Evaluating the organization’s previous handling of risks, and comparing potential risks with criteria set out by the company such as costs and legal requirements</p><p>·      Establishing the level of risk the company are willing to take</p><p>·      Preparing risk management and insurance budgets</p><p>·      POC for internal departments regarding risk exposure</p><p>·      Implementing health and safety measures, and purchasing insurance</p><p>·      Conduct policy and compliance audits</p><p>·      Maintaining records of insurance policies and claims</p><p>·      Reviewing any new major contracts or internal business proposals</p><p>·      Building risk awareness amongst staff by providing support and training within the company</p>
  • 2025-12-02T15:27:20Z
Order Management Specialist
  • Upper Chichester, PA
  • onsite
  • Permanent
  • 40000.00 - 45000.00 USD / Yearly
  • <p>Emerging services company seeks an Order Management Specialist with client facing experience. As the Order Management Specialist, you will create customer accounts, input orders, and provide order confirmations including the estimated time of shipment.  The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday:</p><ul><li>Set up new customer accounts within SAP.</li><li>Input and manage both new and existing orders in SAP.</li><li>Acknowledge receipt of purchase orders (POs) and provide order confirmations within 48 hours.</li><li>Collaborate with the purchasing team and utilize SAP functionality to identify product-specific lead times.</li><li>Communicate estimated shipping dates and send order confirmations to customers.</li><li>Prepare and issue Proforma Invoices for customers.</li><li>Check stock availability and communicate lead times as needed.</li><li>Cross-check part numbers to ensure accuracy on customer purchase orders.</li><li>Verify and confirm correct pricing details on customer purchase orders.</li></ul>
  • 2025-12-11T22:48:37Z
Contracts Manager
  • Conshohocken, PA
  • onsite
  • Temporary
  • 33.25 - 38.50 USD / Hourly
  • We are looking for an experienced Contracts Manager to join our team in Conshohocken, Pennsylvania. In this long-term contract position, you will play a key role in managing and negotiating various agreements while ensuring compliance with legal and business standards. This is an excellent opportunity for someone with strong attention to detail to contribute to the advertising industry while collaborating with internal and external stakeholders.<br><br>Responsibilities:<br>• Review and analyze Master Service Agreements (MSAs), Non-Disclosure Agreements (NDAs), and freelance contracts to ensure accuracy and compliance.<br>• Negotiate and redline contract terms with external parties to align with organizational policies and objectives.<br>• Collaborate with outside legal counsel and internal departments to address contract-related inquiries and resolve issues.<br>• Manage amendments and updates to existing agreements, ensuring proper documentation and adherence to standards.<br>• Conduct audits of contractual records and processes to maintain consistency and compliance.<br>• Oversee billing functions and administrative tasks associated with contract execution.<br>• Handle claim administration and ensure proper documentation for resolution.<br>• Support clinical trial operations by managing related service agreements and contracts.<br>• Provide guidance on advertising-related contracts, including banner ads and media placements.<br>• Maintain and utilize business systems to track and manage contractual obligations.
  • 2025-11-26T16:53:44Z
Merchandising Manager
  • Old Bridge, NJ
  • onsite
  • Permanent
  • 85000.00 - 125000.00 USD / Yearly
  • <p>We are looking for an experienced Merchandising Manager to join our team in the Old Bridge, New Jersey area. In this role, you will oversee the strategic planning and execution of grocery category initiatives, driving sales growth, profitability, and competitive advantage. This is an excellent opportunity to collaborate with vendors, members, and store owners while ensuring alignment with organizational goals.</p><p><br></p><p>Salary is 85,000 - 125,000.</p><p><br></p><p>Benefits include Medical, Dental, and Vision Insurance, 401k, and PTO.</p><p><br></p><p>Responsibilities:</p><p>• Develop and achieve category objectives, including sales targets, gross profit margins, and promotional income.</p><p>• Negotiate contracts, pricing, and promotional programs with vendors and brokers to enhance market competitiveness.</p><p>• Plan and execute weekly promotional campaigns with accurate sales forecasts and competitive pricing strategies.</p><p>• Prepare presentations and materials for committee meetings, including ad reviews, promotional pricing, and new product proposals.</p><p>• Monitor market trends, competitor activities, and category performance to inform strategic decisions.</p><p>• Maintain and update product assortments, ensuring accuracy in item setup, costs, and data management.</p><p>• Manage vendor billing processes, resolve discrepancies, and ensure timely error resolution.</p><p>• Conduct regular business reviews with vendors to evaluate performance and identify growth opportunities.</p><p>• Attend industry events to negotiate deals and secure promotions beneficial to the organization.</p>
  • 2025-12-10T14:15:11Z
Merchandising Manager
  • Old Bridge, NJ
  • onsite
  • Permanent
  • 85000.00 - 125000.00 USD / Yearly
  • <p>Our client is looking for an experienced Merchandising Manager to join their team in the Old Bridge, New Jersey area. In this role, you will oversee strategic planning, execution, and income objectives for assigned grocery categories. Your efforts will focus on optimizing sales, managing vendor relationships, and ensuring alignment with business goals. </p><p><br></p><p>Salary is 85,000 - 125,000.</p><p>Benefits include Medical, Dental, and Vision Insurance, 401k, and PTO.</p><p><br></p><p>Responsibilities:</p><p>• Develop and achieve budget objectives, including sales targets, gross profit margins, and promotional income for assigned categories.</p><p>• Lead negotiations with vendors and brokers to secure competitive pricing, promotional programs, and contracts.</p><p>• Plan and implement weekly promotional campaigns, including creating competitive ads and accurate sales forecasts.</p><p>• Prepare and present materials for committee meetings, such as competitive ad reviews, promotional price points, and new product proposals.</p><p>• Conduct market research to analyze trends, competitor strategies, and category performance for informed decision-making.</p><p>• Maintain and optimize product assortments by managing item setup, cost accuracy, and inventory updates.</p><p>• Resolve vendor billing issues efficiently, ensuring accurate and timely processing of invoices and payments.</p><p>• Monitor and maintain gross profit margin targets in alignment with quarterly goals.</p><p>• Perform regular pricing reviews to ensure competitiveness in the market.</p><p>• Collaborate with vendors and attend industry events to negotiate deals and secure promotions for the organization.</p>
  • 2025-12-01T15:49:05Z
Procurement Analyst
  • Conshohocken, PA
  • remote
  • Temporary
  • - USD / Hourly
  • <p><strong>Procurement Analyst </strong></p><p> </p><p>A client of ours is looking for a Procurement Analyst  for a contract role. This role partners closely with business stakeholders, evaluates supplier proposals, manages contract documentation, and ensures procurement processes operate efficiently.</p><p><br></p><p><strong>Responsibilities of Procurement Analyst </strong></p><ul><li>Review, analyze, and redline contracts to ensure compliance with required company language, including renewal terms, notice periods, payment schedules, and service-level provisions.</li><li>Support business owners by developing and refining procurement requirements such as Statements of Work, schedules, and SLAs, ensuring clarity and alignment with organizational needs.</li><li>Collect and assess supplier materials including quotes, proposals, and purchase terms, preparing summaries and analysis as needed for decision-making.</li><li>Source and identify experienced third-party vendors (including diverse suppliers), develop complete RFx packages (technical, contractual, scheduling, and cost components), and lead the evaluation of proposal responses.</li><li>Collaborate with internal partners to anticipate upcoming procurement and contracting needs.</li><li>Process and manage purchase requisitions in the Procurement system (Procurify) and maintain accurate documentation within the Contract Lifecycle Management platform (Agiloft).</li><li>Perform additional duties and special projects as assigned</li></ul>
  • 2025-12-10T19:18:37Z
Portfolio Accountant
  • Media, PA
  • onsite
  • Permanent
  • 80000.00 - 100000.00 USD / Yearly
  • <p>Reputable, development firm seeks a Portfolio Accountant with strong knowledge of financial instruments and portfolio accounting principles. The Portfolio Accountant will be responsible for managing and maintaining accurate financial records for investment portfolios ensuring timely and accurate reporting of portfolio performance, account reconciliation, and working closely with investment managers, operations teams, and auditors to support financial integrity and performance analysis of investment funds. The ideal candidate for this role should have excellent analytical skills, great research abilities, and in-depth knowledge of industry trends and compliance updates.</p><p><br></p><p>Primary Responsibilities</p><p>·      Maintain accounting records for assigned investment portfolios, including equities, fixed income, alternatives, and other asset classes</p><p>·      Reconcile cash, underwriting, purchasing, and portfolio valuations</p><p>·      Calculate performance metrics</p><p>·      Budgeting & Forecasting</p><p>·      Collaborate with portfolio managers on compliance measures</p><p>·      Review and enter journal entries</p><p>·      Assist in the preparation of client reports, financial statements, and investor communications</p><p>·      Reviewing lease agreements</p>
  • 2025-12-15T21:28:45Z
Supply Chain Analyst
  • Middletown, DE
  • onsite
  • Permanent
  • 85000.00 - 100000.00 USD / Yearly
  • <p>Specialized, services provider seeks a Supply Chain Analyst with advanced Microsoft Excel skills. This Supply Chain Analyst will be responsible for evaluating and optimizing the supply chain process, collecting and analyzing data to identify inefficiencies, reviewing contracts and bid proposals, forecasting demand and recommending inventory levels, collaborating with various departments to improve logistics, tracking key performance indicators, implementing and maintaining new supply chain technologies, and maintaining strong relationships with vendors and negotiating favorable terms. The ideal Supply Chain Analyst for this role should have excellent communication skills, great sourcing skills, and the ability to multi-task in a fast-paced environment.</p><p><br></p><p>Major Responsibilities</p><p>·      Monitoring compliance for accurate documentation of supply chain processes and policies</p><p>·      Recommend inventory levels to prevent overstock or shortages</p><p>·      Identify bottlenecks and recommend solutions to improve workflow</p><p>·      Create bidding proposals for materials/goods and services</p><p>·      Research and identify new internal control policies</p><p>·      Evaluate supplier performance and suggest improvements</p><p>·      Develop contingency plans to mitigate supply chain disruptions</p><p>·      Present findings and recommendations to senior management</p>
  • 2025-12-02T19:28:46Z
Administrative Assistant
  • Warrington, PA
  • onsite
  • Temporary
  • - USD / Hourly
  • A growing company in Warrington PA is seeking an Administrative Assistant for a 2-3 month engagement with a possible extension. This position will begin immediately, is on-site and the hours are 10am-4pm Monday through Friday. <br><br>In this role will play a key role in creating an efficient and collaborative office environment, maintaining high levels of organizational effectiveness, communication, record keeping, and coordination across departments.<br><br>Primary Responsibilities:<br>Receive and match incoming checks, ensuring all deposits are documented according to company policies and procedures.<br>Create and process FedEx labels for outgoing shipments, maintaining accurate records of all deliveries.<br>Partner with IT to configure laptops, tablets, phones, and related equipment for new hires; serve as the local contact for IT questions and coordinate maintenance of office equipment as needed.<br>Coordinate travel arrangements, itineraries, and accommodations for company staff.<br>Reconcile credit card accounts, audit expense reports, administer petty cash, and support general branch accounting procedures.<br>Maintain office supply inventory and manage purchasing, tracking, and spending analysis for cost-saving initiatives.<br>Ensure the physical office is clean, well-organized, and safe by working closely with designated facility services and escalating any issues promptly.<br>Identify and implement process and office management improvements.<br>Coordinate scheduling and logistics for on-site and off-site activities, including team events, town halls, training sessions, and external functions.<br><br>Experience using MSWord, Google Sheets, Google Docs and Excel is required for this role. <br><br>For immediate consideration please call the Trevose PA office of Robert Half at 215-244-1870. Thank you!
  • 2025-12-12T15:05:13Z
Accounting Assistant
  • Lancaster, PA
  • onsite
  • Temporary
  • 28.50 - 33.00 USD / Hourly
  • We are looking for a detail-oriented Accounting Assistant to join our team in Lancaster, Pennsylvania. This is a contract position ideal for an organized individual with a strong background in accounting and administrative tasks. The role offers the opportunity to work in a small office environment with significant earning potential.<br><br>Responsibilities:<br>• Enter customer orders into the system accurately and efficiently, with training provided on the specific platform.<br>• Process invoices and manage billing activities to ensure timely and precise transactions.<br>• Conduct accounts receivable tasks, including tracking and reconciling payments.<br>• Perform purchasing-related activities to support the office's operations.<br>• Monitor and maintain accurate records by organizing and filing documents, which may involve physical tasks such as bending or using step stools.<br>• Collaborate with the warehouse team, requiring periodic trips to the warehouse for inventory or document management.<br>• Assist in managing multiple tasks and priorities in a fast-paced office setting.<br>• Maintain a high level of attention to detail in all aspects of daily work.<br>• Support the team by providing general administrative and clerical assistance as needed.
  • 2025-11-14T17:58:50Z
Senior Procurement Specialist
  • Somerville, NJ
  • onsite
  • Permanent
  • 80000.00 - 90000.00 USD / Yearly
  • <p>80,000 - 90,000</p><p><br></p><p>Our client in the Somerville area is seeking to fill the role of Senior Procurement Specialist. This position involves key responsibilities in overseeing procurement processes, vendor management, and cost optimization strategies, as well as driving operational efficiency. The selected candidate will collaborate across teams to align purchasing activities with organizational priorities and ensure timely execution of procurement workflows. 3–5 years of procurement experience with significant exposure to advanced supply chain systems. Bachelor’s degree in business, supply chain, or a related field is preferred.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Develop and manage supplier relationships to identify opportunities for improved value and cost savings.</li><li>Monitor and execute purchase orders through advanced software tools to ensure accurate and timely fulfillment.</li><li>Communicate and resolve vendor-related issues, including order discrepancies and changes to inventory plans.</li><li>Liaise with internal stakeholders to understand inventory and demand trends, driving informed purchasing decisions.</li><li>Prepare performance metrics and reports to evaluate procurement outcomes and supplier reliability.</li><li>Implement and refine policies and processes that support best practices in sourcing and procurement.</li><li>Conduct market research to identify trends impacting product cost and availability.</li></ul><p><br></p><p>Benefits: </p><ul><li>Medical, Dental, Vision Benefits </li><li>401k with a match </li><li>Paid Time Off  </li></ul>
  • 2025-12-01T15:18:34Z
Director of Customer Experience
  • West Chester, PA
  • onsite
  • Permanent
  • 120000.00 - 150000.00 USD / Yearly
  • <p>Industry-leading company seeks a Director of Customer Experience with proven expertise in customer experience, customer service, customer success and leadership. As the Director of Customer Experience, you will oversee the proper operations of the customer service department and ensure customers are receiving timely, accurate and professional service. This candidate will also monitor target revenues, implement sales strategies, create annual department budgets and forecast, manage department expenses, handle employee performance reviews, direct data management, develop and implement customer service policies, prepare monthly tracking reports, draft internal correspondence, maintain customer records, and assist other departments as needed for customer service functions. The ideal candidate for this role should have corporate customer service experience, strong multi-tasking capabilities, and excellent problem-solving skills.</p><p><br></p><p>What you get to do everyday</p><p>·      Account/Database Management</p><p>·      Order Management</p><p>·      Resolve customer inquiries/billing disputes</p><p>·      Develop and implement customer service strategies</p><p>·      Oversee training and research programs</p><p>·      Collaborate cross-functionally with other departments</p><p>·      Troubleshoot data performance inquiries</p><p>·      Train, Coach, and Mentor Customer Service Team</p>
  • 2025-12-15T21:28:45Z