<p>Our client is seeking a detail-oriented<strong> </strong>Sales Analyst to support business growth through data analysis, reporting, and actionable sales insights. The ideal candidate will have strong analytical skills, experience working with large datasets, and the ability to translate sales data into meaningful recommendations for leadership.</p><p><br></p><ul><li>Analyze sales performance, trends, forecasts, and pipeline data</li><li>Develop and maintain dashboards, reports, and visualizations for sales leadership</li><li>Identify opportunities to improve sales effectiveness, territory performance, and revenue growth</li><li>Partner with sales, finance, and operations teams to support strategic decision-making</li><li>Clean, validate, and manage data from multiple sources to ensure reporting accuracy</li><li>Prepare recurring and ad hoc reports on KPIs, customer activity, and sales results</li><li>Provide insights and recommendations based on data and business analytics</li></ul>
<p>We are looking for a detail-oriented Logistics Analyst to support daily logistics operations in Pennsylvania. This is a long-term contract position that offers on-site work and focuses on resolving order backlogs while maintaining accurate shipping and inventory records. The ideal candidate brings hands-on experience in logistics support, strong organizational skills, and confidence working across administrative and customer-related documentation.</p><p><br></p><p>Responsibilities:</p><p>• Review and resolve outstanding customer orders and stock transfer activity to improve order accuracy and workflow efficiency.</p><p>• Provide day-to-day logistics support by responding to customer-related requests and helping move open items to completion.</p><p>• Prepare, revise, and distribute shipping documentation, including bills of lading, invoices, and certificates tied to outbound transactions.</p><p>• Maintain organized digital records within cloud-based filing systems to support documentation control and team accessibility.</p><p>• Assist with inventory and parts data cleanup by identifying discrepancies and updating records as needed.</p><p>• Partner with internal teams to ensure logistics information is accurate, timely, and aligned with operational requirements.</p><p>• Perform administrative support tasks that contribute to smooth warehouse and distribution operations.</p><p>• Help address work backlog priorities by managing multiple logistics and documentation tasks in a fast-paced environment.</p><p><br></p><p><strong>MUST HAVE SAP experience to be considered </strong></p>
<p>Our growing client is looking to staff an Inventory Coordinator who can thrive in a fast-paced environment. This Inventory Coordinator will secure accurate inventory levels and implement procedures for ensuring that adequate inventory levels are present, assist with inventory management, review general ledger activities, create controls, policies and procedures to effectively maintain the company’s profitability, and monitor inventory aging as needed. The ideal Inventory Coordinator should have expertise gathering and providing documentation, strong customer service skills, previous experience providing warehouse support and assistance with billing compliance.</p><p> </p><p>Primary Duties</p><p>· Ensures that inventory counts are completed regularly and in a timely manner</p><p>· Provide management with inflow and outflow reports</p><p>· Identify and optimize common inventory items</p><p>· Prepare inventory reports</p><p>· Assist with invoicing and billing</p><p>· Audit the facility’s entire inventory on a regular basis</p><p>· Provide recommendations to management, as well as to sales leaders</p><p>· Reconcile credit memos to AP</p><p>· Initiate policy changes regarding inventory in the company</p><p>· Coordinate scheduling for crew members</p><p>· Maintain adequate storage for warehouse and on-site inventory</p><p>· Track inbound/outbound freight cost</p>
<p>We are looking for a detail-oriented <strong>Inventory Coordinator</strong> to join an onsite team in Wilmington, Delaware in a busy industrial environment. This contract opportunity has the potential to become permanent and is ideal for someone who is comfortable working with inventory systems, verifying product accuracy, and supporting daily warehouse control processes. The role focuses on maintaining accurate records, resolving shipment and stock discrepancies, and partnering with customers and internal teams to keep inventory operations running smoothly.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Coordinate recurring cycle counts and confirm the accuracy of customer-provided materials against inventory records.</p><p>• Prepare and manage overage, shortage, and damage documentation, then communicate findings clearly to customers and internal stakeholders.</p><p>• Enter and process inventory corrections when stock counts, receipts, or shipment records require adjustment.</p><p>• Compare physical product quantities with logs, orders, and receiving paperwork to identify and resolve inconsistencies.</p><p>• Support customer inventory reviews and audits by gathering documentation and validating stock information.</p><p>• Provide routine updates to customers regarding inventory status, availability, and discrepancies.</p><p>• Track daily receiving activity, submit inventory control paperwork, and follow up on damaged or mismatched shipments.</p><p>• Help oversee inventory hold and release activity, including the proper application of status codes and related documentation.</p><p>• Maintain organized, clean, and safe work areas while contributing to team productivity and quality expectations.</p><p>• Assist leadership with procedural improvements, special projects, and end-of-shift task completion as needed.</p>
<p>Wilmington Delaware client is looking to hire a Financial Analyst with proven experience utilizing business intelligence and data visualization tools. This role will consist of financial planning, performing ratio analysis, forecasting to support budgeting and planning processes, developing analytical methods, monitoring actual performance against budgeted figures and provide variance analysis, staying up to date on industry trends, economic conditions, and market developments that may impact the organization’s financial performance. The ideal Financial Analyst for this role must have strong analytical skills and proficiency in financial modeling and data analysis tools.</p><p><br></p><p>Major Responsibilities</p><p>· Provide financial analysis, forecasting and reporting </p><p>· Develop strategic initiatives</p><p>· Budgeting & Forecasting</p><p>· Maintain knowledge of regulations and policies</p><p>· Establish possible operational cost savings</p><p>· Prepare financial reports with key metrics</p><p>· Coordinate the annual budgeting process</p><p>· Establish financial trends and make recommendations</p><p>· Ensure compliance with relevant financial regulations</p>
We are looking for a Financial Analyst to support business decision-making through insightful reporting, forecasting, and financial evaluation in Philadelphia, Pennsylvania. This position will focus on interpreting performance trends, building reliable models, and delivering timely analysis that helps leaders understand results and plan effectively. The ideal candidate brings strong analytical judgment, attention to detail, and the ability to translate complex financial information into clear recommendations.<br><br>Responsibilities:<br>• Develop financial models and analytical tools to assess performance, support planning activities, and guide strategic decisions.<br>• Prepare recurring and ad hoc analyses that explain business results, highlight key trends, and identify areas requiring further review.<br>• Compare actual results against budgets and forecasts, investigate variances, and summarize findings for management stakeholders.<br>• Create reports and dashboards that present financial data in a clear, organized, and decision-ready format.<br>• Partner with cross-functional teams to gather inputs, validate assumptions, and improve the accuracy of financial projections.<br>• Evaluate financial outcomes and operational drivers to provide recommendations that strengthen budgeting and forecasting processes.<br>• Support special projects by conducting targeted analysis and presenting actionable insights to leadership.<br>• Maintain accuracy and consistency across financial data, reports, and modeling assumptions, including work performed in Elite 3E where applicable.
We are looking for an experienced Financial Analyst to support a long-term contract opportunity in New Jersey. This role is suited for someone who can interpret financial data, evaluate pricing, and turn complex information into clear business insights. The ideal candidate brings strong analytical judgment, advanced Excel capability, and a hands-on approach to modeling, reporting, and decision support.<br><br>Responsibilities:<br>• Analyze financial results, trends, and key performance indicators to identify risks, opportunities, and drivers of business performance.<br>• Build and maintain financial models that support planning, forecasting, pricing evaluations, and operational decision-making.<br>• Perform variance reviews by comparing actual results to budget, forecast, and prior periods, then explain significant differences.<br>• Use advanced Excel tools and data analysis techniques to organize information, uncover patterns, and improve reporting accuracy.<br>• Conduct ad hoc analysis for leadership by translating raw data into meaningful recommendations and actionable conclusions.<br>• Partner with internal stakeholders to gather financial inputs, validate assumptions, and support informed business decisions.<br>• Prepare clear summaries, dashboards, and reports that communicate findings to both finance and non-finance audiences.
We are looking for a Business Analyst to join a long-term contract opportunity in Fort Washington, Pennsylvania. In this role, you will connect business stakeholders and technical teams, turning operational needs into practical system and process solutions. The position calls for strong analytical thinking, clear documentation, and effective collaboration across project teams working within an agile environment.<br><br>Responsibilities:<br>• Partner with business and IT teams to evaluate needs, clarify priorities, and recommend system or process improvements that support organizational goals.<br>• Gather, analyze, and document current-state workflows and future-state solutions, including meeting notes, decisions, dependencies, and project risks.<br>• Lead requirements sessions with stakeholders to define end-to-end business needs and identify opportunities for process redesign or new technology capabilities.<br>• Produce detailed functional, reporting, security, and business requirements and work closely with developers to support solution design and delivery.<br>• Contribute to agile project activities by helping prepare sprint plans, writing user stories, defining acceptance criteria, and supporting status reporting.<br>• Assist with software enhancements and implementation efforts by developing analysis that supports business cases, solution options, and project decisions.<br>• Coordinate assigned project tasks to keep deliverables on schedule, and provide support for smaller initiatives or workstreams when needed.<br>• Support testing activities by partnering with quality assurance teams, performing unit or business-side validation, and confirming that delivered features meet business expectations.<br>• Serve as the primary liaison across project managers, technical teams, QA, and business units to promote alignment and resolve application or system issues efficiently.
We are looking for a Business Analyst to support and enhance HR technology solutions for an organization based in Merion Station, Pennsylvania. In this role, you will help improve system performance, reporting, and data reliability while working closely with HR teams, business partners, and external vendors. This position is ideal for someone who combines strong analytical skills with hands-on experience in HR systems administration and process improvement.<br><br>Responsibilities:<br>• Oversee daily administration of HR technology platforms, including configuration updates, user security, access permissions, routine maintenance, and issue resolution.<br>• Support HR service delivery tools by managing case workflows, queue structures, reporting needs, and knowledge resources that improve service efficiency.<br>• Coordinate system-related projects such as new implementations, platform enhancements, integrations, and version upgrades in collaboration with internal stakeholders and third-party partners.<br>• Build and maintain reports, dashboards, metrics, and data extracts that provide meaningful insight for operational planning and business decisions.<br>• Perform audits and validation activities to strengthen data accuracy, identify inconsistencies, and drive ongoing process improvements.<br>• Prepare and update documentation covering system settings, business procedures, workflow logic, and user-facing instructions.<br>• Provide training, troubleshooting assistance, and day-to-day guidance to HR team members and other business users to encourage effective system adoption.<br>• Gather business requirements, assess operational challenges, and recommend scalable HR technology solutions aligned with organizational needs.<br>• Monitor connections between HR platforms and related systems such as payroll, benefits, recruiting, learning, and workforce management applications.<br>• Serve as a key resource for HR technology by offering functional expertise and helping ensure compliance with privacy, security, and company policy standards.
We are looking for a detail-oriented Business Analyst to support contract operations in Philadelphia, Pennsylvania. This Long-term Contract position focuses on translating business needs into reliable system processes, maintaining high standards for testing and documentation, and helping users work effectively within the platform. The role will partner across operations, legal support, and IT to promote accurate data, controlled change management, and dependable reporting.<br><br>Responsibilities:<br>• Lead recurring agreement and data transfer activities from legacy tools into the current platform, validating completeness and resolving discrepancies.<br>• Produce and maintain operational reports that align with stakeholder needs and provide actionable insight into contract performance and workflow trends.<br>• Plan and execute system validation efforts for updates, enhancements, and releases, recording outcomes and following through on issue resolution.<br>• Manage key configuration record content for contract templates, ensuring required attributes, document details, and conditional logic remain accurate and up to date.<br>• Work closely with operational legal support partners to preserve consistency, version control, and governance standards across maintained records.<br>• Coordinate Class I change requests from initial documentation through approval and implementation, confirming updates are reflected correctly in system settings and records.<br>• Assist with preparation of test plans for larger release efforts, helping define scenarios and expected outcomes for major changes.<br>• Monitor the user support channel, respond to reported issues, and escalate technical matters to the appropriate support teams when needed.<br>• Support database administration activities and partner with IT on user access, provisioning, deprovisioning, and role-based permissions within the platform.<br>• Create user guidance and deliver training sessions for new and existing team members as system functionality evolves.
<p>We are looking for a detail-oriented Entry Level Analyst. This Long-term Contract position is well suited for someone who enjoys working with large data sets, identifying meaningful trends, and communicating findings clearly to internal teams. The role offers the opportunity to contribute to recurring analysis as well as special projects while building hands-on experience with reporting tools and business systems.</p><p><br></p><p>Responsibilities:</p><p>• Analyze operational and financial data using spreadsheets and reporting tools to identify patterns, variances, and actionable insights.</p><p>• Gather information from multiple sources, organize findings, and share clear updates with team members and stakeholders.</p><p>• Prepare and maintain Excel-based reports, trackers, and summaries that support day-to-day business decisions.</p><p>• Assist with ad hoc analytical assignments and special projects based on changing business needs.</p><p>• Support data validation efforts to improve reporting accuracy and consistency across the team.</p><p>• Contribute to dashboarding and visualization tasks, including Power BI reporting when applicable.</p><p>• Work with SAP data and related business systems to extract information and support analysis activities.</p><p>• Participate in system-related reporting support and training activities connected to business process updates as needed.</p>
<p>We are looking for an AR Analyst to join our manufacturing team in East Brunswick, New Jersey. This role focuses on researching retail chargebacks, supporting accounts receivable activities, and helping strengthen order and billing accuracy across customer accounts. The ideal candidate brings strong attention to detail, confidence working with financial data, and the ability to collaborate with internal departments and external partners to resolve issues efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Review and evaluate retail chargebacks tied to shipping activity, deductions, and customer program expenses across assigned accounts.</p><p>• Track patterns in deductions, identify recurring problems, and raise significant findings to management for corrective action.</p><p>• Support recovery efforts by gathering data, monitoring open items, and following through on chargeback disputes in a timely manner.</p><p>• Assist with the validation of transaction-related chargebacks, including labeling, catalog, order, and shipping document issues that impact compliance.</p><p>• Coordinate with internal operations, customer-facing teams, and retail partners to investigate discrepancies and help resolve order or invoice exceptions.</p><p>• Research disputed claims using customer guidelines and supporting documentation, then prepare materials needed for rebuttals and recovery requests.</p><p>• Maintain accurate records of chargeback activity, dispute status, customer communications, and final outcomes for reporting purposes.</p><p>• Review aging reports and payment activity to help prioritize collection efforts and support follow-up on overdue balances.</p><p>• Contribute to process improvements that enhance efficiency, reduce manual effort, and improve consistency in accounts receivable support.</p><p>Benefits:</p><p>Medical, Dental, Vision, PTO</p>
<p>This Financial Systems Analyst role offers promotional/growth opportunities, strong work/life balance, and opportunity to work within a stable company! The Financial Systems Analyst will support and enhance financial systems/process/reporting. This role will serve as a key liaison between the finance and technology teams, helping to ensure financial systems operate efficiently, accurately, and in compliance with company policies and applicable accounting standards. Responsibilities for this role will include: developing finance technology transformation initiatives, overseeing system upgrades, managing workflows, proving documentation to internal stakeholders, designing/implementing/testing internal controls, analyzing financial systems data, and assisting with troubleshooting system-related issues. The ideal Financial Systems Analyst for this role must have strong accounting/technical skills and a solid understanding of financial processes, financial software, and GAAP.</p><p><br></p><p>Major Responsibilities</p><p>· Support the administration, maintenance, and optimization of financial systems and related processes</p><p>· Partner with Accounting, Finance, IT, and other stakeholders to identify system and process improvements</p><p>· Analyze financial system data, workflows, and integrations to ensure accuracy and efficiency</p><p>· Support system implementations, upgrades, testing, and enhancements</p><p>· Assist with requirements gathering, user acceptance testing, issue resolution, and documentation</p><p>· Troubleshoot system-related issues and coordinate with internal and external resources as needed</p><p>· Develop and maintain system documentation, process flows, and user procedures</p><p>· Support financial reporting and data integrity across systems</p><p>· Help ensure financial systems and processes comply with U.S. GAAP, SOX controls, and internal policies</p><p>· Assist with internal and external audit requests related to financial systems and controls</p><p>· Identify opportunities to automate processes and improve the efficiency and accuracy of financial operations</p>
<p><strong>AML Analyst (Level 1 Review) </strong></p><p><br></p><p>We are seeking detail-oriented AML Analysts to conduct Level 1 alert reviews and support financial crimes compliance efforts. </p><p>The ideal candidate will have experience in AML, Risk, Compliance, or financial crime investigations and possess strong analytical and decision making skills. </p><p><br></p><p><strong>Key Responsibilities: </strong></p><p>• Review and investigate alerts for potential suspicious activity. </p><p>• Determine whether activity should be escalated for further review. </p><p>• Assist in identifying cases that may require Suspicious Activity Report (SAR) filings. </p><p>• Analyze data and document findings in a clear, concise manner. </p><p>• Perform research and investigations while adhering to AML/BSA regulations and policies. </p>
We are looking for an Industrial FP&A Analyst to support financial planning and operational performance for manufacturing activities in Easton, Pennsylvania. This role partners closely with plant leadership and cross-functional teams to turn production and cost data into practical insights that improve efficiency, margin, and decision-making. The ideal candidate brings strong experience in manufacturing finance, communicates effectively with both operations and finance stakeholders, and is comfortable working in a fast-paced production environment.<br><br>Responsibilities:<br>• Partner with plant leaders, supervisors, and operational support teams to evaluate manufacturing performance and highlight opportunities to improve financial results.<br>• Deliver weekly and monthly analysis of production-related spending, including materials, labor, utilities, and other plant cost drivers, with clear explanations of key variances and trends.<br>• Monitor yield and equipment efficiency across multiple production lines, comparing results over time and translating performance gaps into measurable financial impact.<br>• Prepare recurring reviews for plant management that summarize operational and financial performance, major drivers, and recommended follow-up actions.<br>• Lead the monthly close process for plant cost centers across both manufacturing sites, ensuring expenses are recorded accurately and aligned to the appropriate categories.<br>• Review actual spending against budget by cost center and expense type, investigate unusual movements, and resolve allocation or posting issues as needed.<br>• Track cost-per-ton metrics by product grouping and assess changes that affect profitability and plant efficiency.<br>• Build and maintain reporting tools, dashboards, and presentations that connect operational metrics with financial outcomes for leadership decision-making.
<p>We are seeking an experienced <strong>AML Analyst</strong> for a contract opportunity in <strong>Bridgewater, NJ</strong>. The ideal candidate will have a minimum of <strong>two years of Anti-Money Laundering (AML) experience</strong> and a strong understanding of financial crime compliance, transaction monitoring, and suspicious activity investigations. This role requires the ability to analyze customer activity, identify potential risks, and support regulatory compliance efforts in a fast-paced environment.</p><p><br></p><p>Responsibilities</p><ul><li>Review and investigate transaction monitoring alerts for potential suspicious activity.</li><li>Conduct AML and financial crime investigations, gathering and analyzing customer and transactional data.</li><li>Perform due diligence reviews and support Know Your Customer (KYC) processes.</li><li>Escalate suspicious activity findings and assist with Suspicious Activity Report (SAR) preparation.</li><li>Identify and assess potential money laundering, terrorist financing, and fraud risks.</li><li>Maintain accurate case documentation and investigation records.</li><li>Ensure compliance with BSA/AML regulations, internal policies, and regulatory requirements.</li><li>Collaborate with compliance, risk, and business teams to resolve investigations and mitigate risks.</li><li>Assist with periodic reviews, audits, and remediation projects as needed.</li></ul><p><br></p>
<p><strong>Risk and Compliance Analyst </strong></p><p> </p><p>A client of is looking for a Risk and Compliance Analyst for a contract role. The Risk & Compliance Analyst supports the organization’s compliance program by managing policy governance, regulatory compliance processes, and risk mitigation initiatives. This role plays a key part in maintaining ethical standards, administering disclosure programs, supporting data privacy efforts, and driving compliance training and communication strategies across the organization. </p><p><br></p><p><strong>Responsibilities of Risk and Compliance Analyst </strong></p><ul><li>Manage the Code of Conduct lifecycle including updates, publishing, training coordination, and communication efforts</li><li>Maintain and oversee corporate policy inventory, partnering with stakeholders to draft, review, and update policies</li><li>Administer compliance disclosure processes including conflict of interest and gifts & entertainment reporting, ensuring proper documentation and escalation when needed</li><li>Develop and deliver compliance training programs and awareness materials for domestic and international audiences</li><li>Support data privacy initiatives in partnership with internal stakeholders, including regulatory compliance efforts related to applicable U.S. privacy laws</li><li>Perform compliance data analysis to identify trends, support investigations, and generate insights for leadership</li><li>Assist with risk assessments, third-party due diligence reviews, and compliance-related audits</li><li>Collaborate cross-functionally with Legal, HR, IT, and business teams on policy implementation and process improvements</li><li>Support employee engagement initiatives that reinforce a culture of ethics, integrity, and accountability</li><li>Provide support on special projects and additional compliance initiatives as assigned</li></ul><p><br></p>
<p>We are looking for a detail-oriented <strong>Collections Specialist</strong> to support account resolution activities for a respected financial institution in Aston, Pennsylvania. This contract opportunity with potential for a permanent role is ideal for someone who brings strong experience in consumer and commercial collections, communicates with professionalism, and can balance member service with effective recovery efforts. The role follows a hybrid schedule with regular onsite collaboration and occasional remote work, including every other Saturday.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Manage a portfolio of past-due accounts and take timely action to secure payment arrangements and reduce delinquency.</p><p>• Contact customers through appropriate communication channels to discuss outstanding balances, explain account status, and negotiate repayment solutions.</p><p>• Review account histories, payment activity, and related documentation to determine the most effective next steps for collection efforts.</p><p>• Maintain accurate records of conversations, commitments, and follow-up actions within internal systems and files.</p><p>• Work closely with internal teams to address billing issues, resolve discrepancies, and support efficient account resolution.</p><p>• Monitor collection timelines and prioritize daily tasks to meet service expectations and recovery goals.</p><p>• Handle sensitive financial discussions with professionalism while adhering to company policies and regulatory guidelines.</p><p>• Participate in scheduled hybrid operations, including onsite work during the week and remote coverage every other Saturday.</p>
<p>Our client is seeking an experienced B2B Collections Specialist to join their accounting team. This role will be responsible for managing business-to-business collections, maintaining accurate accounts receivable records, and working directly with customers to resolve outstanding balances.</p><p><br></p><p><strong>Responsibilities: </strong></p><p><br></p><p>Manage a portfolio of B2B customer accounts and monitor outstanding receivables. </p><p>Conduct proactive collection activities via phone, email, and other communication channels. </p><p>Follow up on past-due invoices and work directly with customers to obtain payment. </p><p>Research and resolve account discrepancies, short pays, credits, and other payment issues. </p><p>Maintain accurate customer account records and detailed collection notes. </p><p>Apply and reconcile customer payments as needed. </p><p>Partner with Sales, Customer Service, and Accounting to resolve billing and account issues. </p><p>Review aging reports and prioritize collection efforts based on account status and payment history. </p><p>Escalate seriously delinquent accounts when appropriate. Assist with month-end accounts receivable and reporting activities. </p><p>Provide excellent customer service while maintaining a firm, detail oriented approach to collections.</p>
<p>Our team is hiring a Help Desk Analyst for a client based in the Philadelphia, Pennsylvania area. This is a long term contract to hire based opportunity and is mainly remote. Candidates must reside in PA, NJ or DE for consideration. The shift we are hiring for is Saturday to Wednesday 10am-630pm. Please apply only if you are interested and available for this shift! </p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming service desk requests and document issues clearly to ensure timely follow-up and resolution.</p><p>• Troubleshoot hardware, software, and operating system problems for users working in Microsoft Windows 10 environments.</p><p>• Assist with account access, password support, and user administration tasks within Active Directory.</p><p>• Diagnose basic technical issues, identify root causes, and escalate more complex problems when needed.</p><p>• Provide clear guidance to end users on system use, common fixes, and best practices to minimize recurring issues.</p><p>• Track, update, and close support tickets accurately while maintaining strong customer service throughout the support process.</p><p><br></p>
We are looking for a Help Desk Analyst to provide responsive technical support for end users in Philadelphia, Pennsylvania. This contract opportunity with permanent potential is ideal for someone who enjoys resolving day-to-day system issues, delivering excellent customer service, and keeping support requests organized from intake through resolution. The role focuses on troubleshooting Microsoft Windows environments, assisting with account access, and ensuring users receive timely, effective solutions.<br><br>Responsibilities:<br>• Respond to incoming service desk requests and document all interactions, updates, and resolutions within the ticketing system.<br>• Troubleshoot hardware, software, and operating system issues in Microsoft Windows environments, including Windows 10 support.<br>• Assist users with password resets, account access, and permission-related requests through Active Directory.<br>• Diagnose basic technical problems, identify root causes, and escalate more complex issues when needed.<br>• Provide clear guidance to end users on resolving common technical issues and using supported systems effectively.<br>• Track open incidents to ensure timely follow-up, accurate status updates, and successful issue closure.
We are looking for a Help Desk Analyst to support end users with day-to-day technical issues in Pennsylvania. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving problems, delivering responsive customer support, and maintaining reliable desktop performance across a Microsoft Windows environment. The person in this role will handle incoming service requests, troubleshoot system and access issues, and help ensure users can work efficiently with minimal disruption.<br><br>Responsibilities:<br>• Provide first-level technical support for hardware, software, and Windows-related issues reported by end users.<br>• Manage and resolve service desk tickets in a timely manner, documenting steps taken and outcomes clearly.<br>• Troubleshoot desktop and account-access problems, identifying root causes and escalating more complex issues when needed.<br>• Support user administration tasks within Active Directory, including account updates and access-related assistance.<br>• Assist team members with Windows 10 functionality, system settings, and common workstation problems.<br>• Communicate with users throughout the support process to set expectations and confirm issue resolution.<br>• Maintain accurate records of incidents, requests, and recurring technical concerns to support service improvement.
We are looking for a Help Desk Analyst to provide responsive technical support for end users in Philadelphia, Pennsylvania. This Contract to permanent position is ideal for someone who enjoys resolving everyday technology issues, delivering strong customer service, and keeping support requests organized from intake through resolution. The role focuses on troubleshooting Microsoft Windows environments, assisting with account access, and ensuring users receive timely and effective help.<br><br>Responsibilities:<br>• Provide first-line technical assistance for hardware, software, and access-related issues submitted by end users.<br>• Diagnose and resolve problems in Microsoft Windows 10 environments, escalating more complex incidents when needed.<br>• Manage service desk tickets by documenting issues clearly, tracking progress, and following through to completion.<br>• Support user account administration tasks within Active Directory, including access updates and basic account maintenance.<br>• Troubleshoot common workstation and system issues using a structured, customer-focused support approach.<br>• Communicate with users in a thorough manner to explain solutions, gather needed details, and set clear expectations.<br>• Maintain accurate support records to help improve issue resolution and service quality over time.
We are looking for an IT Business Analyst to support cross-functional initiatives in Fort Washington, Pennsylvania. This Long-term Contract opportunity is ideal for someone who can connect business needs with technology solutions, improve processes, and help teams deliver well-documented system enhancements. The role will work closely with stakeholders across sales, marketing, and operations to translate requirements into actionable plans that support CRM, ERP, and cloud-based environments.<br><br>Responsibilities:<br>• Partner with business and technical teams to gather, analyze, and refine requirements for system improvements and new capabilities.<br>• Create clear business documentation, process maps, and functional specifications that guide design, configuration, and delivery efforts.<br>• Serve as a key point of coordination between stakeholders, developers, and project teams to keep priorities aligned and decisions well communicated.<br>• Evaluate current workflows and recommend process enhancements that improve efficiency, usability, and business outcomes.<br>• Support CRM, ERP, and integration-related initiatives by translating operational needs into structured solution requirements.<br>• Use SQL and reporting tools to analyze data, validate outcomes, and help build dashboards that support informed decision-making.<br>• Contribute to Agile delivery activities such as backlog refinement, user story development, testing support, and release readiness.<br>• Assist with change management activities by preparing documentation, coordinating updates, and helping users adopt new processes or system features.
We are looking for an IT Business Analyst to partner with business stakeholders and technical teams to turn operational needs into practical technology solutions. This Long-term Contract position offers the opportunity to support key initiatives, improve system-driven processes, and help define enhancements that strengthen performance and usability. Based in Fort Washington, Pennsylvania, this role requires strong analytical thinking, clear documentation, and the ability to guide collaboration across project teams.<br><br>Responsibilities:<br>• Partner with business units and IT teams to evaluate needs, identify gaps, and recommend effective system or process solutions.<br>• Gather, analyze, and organize business requirements into clear functional documentation, including current-state and future-state workflows.<br>• Lead discussions with stakeholders to define end-to-end requirements, uncover improvement opportunities, and support process redesign where appropriate.<br>• Contribute within an Agile delivery model by assisting with sprint planning, writing user stories, and defining acceptance criteria.<br>• Work closely with developers and quality assurance teams to clarify requirements, support design decisions, and validate that solutions align with business goals.<br>• Prepare project documentation such as meeting summaries, decision logs, risk tracking, and reporting materials to support delivery transparency.<br>• Assist with software enhancements and implementation efforts by providing analysis, business case support, and impact assessments.<br>• Coordinate assigned project activities, monitor deadlines, and help ensure deliverables are completed on schedule.<br>• Provide testing support through unit validation, defect review, and deployment readiness activities while serving as a key liaison between technical and business groups.