Key Responsibilities<br>• Provide Tier 1 and Tier 2 support for end users across voice, data, applications, and desktop systems<br>• Troubleshoot and resolve hardware, software, and network-related issues both remotely and onsite<br>• Support and administer Windows Server environments and Active Directory<br>• Manage and maintain Microsoft 365 (O365) including Exchange, SharePoint, OneDrive, and MFA<br>• Configure, deploy, and support Windows 10/11 workstations and peripherals<br>• Support and troubleshoot LAN/WAN connectivity, VOIP systems, and network devices<br>• Monitor and manage system backups, disaster recovery processes, and infrastructure performance<br>• Lead and participate in IT projects, including site setups, upgrades, and deployments<br>• Evaluate hardware/software needs and recommend solutions aligned with business requirements<br>• Collaborate with vendors, procurement, and internal teams on technology solutions and services<br>• Maintain accurate documentation of systems, processes, and infrastructure<br>• Manage hardware/software inventory and ensure proper asset tracking<br>• Provide technical guidance to team members and act as an escalation point when needed<br>• Deliver regular updates on project status and system performance to leadership
We are looking for an experienced Senior Business Systems Analyst to support business and technology initiatives in Fort Washington, Pennsylvania. This Long-term Contract position will focus on translating operational needs into effective system solutions while partnering closely with stakeholders across the organization. The ideal candidate brings strong business systems expertise, analytical thinking, and the ability to work within technical environments that include Ruby on Rails applications.<br><br>Responsibilities:<br>• Partner with business teams and technical stakeholders to gather, clarify, and document system needs and process expectations.<br>• Analyze existing workflows and identify opportunities to improve efficiency, functionality, and overall system performance.<br>• Translate business objectives into detailed functional specifications, user stories, and supporting documentation for development teams.<br>• Work alongside engineering teams supporting Ruby on Rails-based applications to ensure requirements are accurately understood and delivered.<br>• Facilitate discussions, workshops, and reviews to align project scope, priorities, and solution design with business goals.<br>• Support testing efforts by defining acceptance criteria, validating outcomes, and confirming that implemented solutions meet business requirements.<br>• Track issues, risks, and dependencies throughout the project lifecycle and communicate updates to relevant stakeholders.<br>• Assist with system enhancements and process changes, including business-impact assessments and implementation support when needed.
<p>Benefits:</p><p>full medical coverage and retirement savings plan</p><p><br></p><p>Fast-paced, supply chain logistics company requires a Senior-Level Operations Analyst with data modeling and analysis experience, general finance and accounting knowledge, and strong business partnering skills. The Operations Analyst will interact directly with Finance Leadership to recommend, develop, and implement process and resource efficiencies that drive improving all aspects of Company profitability. This includes data collection, analysis, and modelling operational, labor, and financial data to identify trends, risks, and actionable improvement opportunities. Develop KPI reporting, dashboards, spending analysis, and operational performance tools that improve visibility and decision-making cadence. Analyze labor costs by functional area; perform cost rationalization across all areas of operational expenditures. Coordinate with internal teams and external partners to support product selection, supplier qualification, and competitive purchasing decisions. Locate key suppliers, negotiate pricing, contracts, payment terms, and service levels, and ensure materials, products, and services meet required specifications. Conduct market analysis and monitor pricing trends to identify cost-saving opportunities and supply chain risks. The Operations Analyst should have prior 3PL, Distributions, Logistics or Supply Chain experience, advanced excel, power bi+++, Bachelor’s Degree in Finance or Accounting, Business Management, Supply Chain Management or a related field of study. Salary in the 120-130K range plus bonus and full medical coverage and retirement savings plan. For immediate consideration please email resume to Joseph Imbesi</p>
Technical Project Analyst Hybrid in Philadelphia, PA (4x/week) Contract through 12/31/26 with extensions likely <br> We are seeking a Technical Project Analyst to support a fast-paced technology program focused on product releases, trial management, and cross-functional coordination. This is an excellent opportunity for an early-career detail oriented with experience in technical environments who enjoys driving projects forward, managing operational processes, and collaborating with both business and technical stakeholders. The role supports product trial initiatives, release operations activities, and ongoing coordination across engineering and business teams. <br> Responsibilities: Manage and track incoming work requests and project tickets through Jira Coordinate follow-ups with stakeholders to ensure timely ticket progression and resolution Attend engineering meetings, office hours sessions, and project discussions; document outcomes and update tickets accordingly Support trial management activities for new product and platform initiatives Maintain project plans, status tracking, and program documentation within Smartsheet Facilitate weekly standups and project status meetings Assist with business process documentation and operational reporting Partner with business and technical teams to gather requirements, communicate updates, and support project execution Help translate business needs into functional requirements and track changes throughout project lifecycles Support release operations activities and coordination across multiple stakeholders
We are looking for a Help Desk Analyst to support end users with day-to-day technical issues in Pennsylvania. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving problems, delivering responsive customer support, and maintaining reliable desktop performance across a Microsoft Windows environment. The person in this role will handle incoming service requests, troubleshoot system and access issues, and help ensure users can work efficiently with minimal disruption.<br><br>Responsibilities:<br>• Provide first-level technical support for hardware, software, and Windows-related issues reported by end users.<br>• Manage and resolve service desk tickets in a timely manner, documenting steps taken and outcomes clearly.<br>• Troubleshoot desktop and account-access problems, identifying root causes and escalating more complex issues when needed.<br>• Support user administration tasks within Active Directory, including account updates and access-related assistance.<br>• Assist team members with Windows 10 functionality, system settings, and common workstation problems.<br>• Communicate with users throughout the support process to set expectations and confirm issue resolution.<br>• Maintain accurate records of incidents, requests, and recurring technical concerns to support service improvement.
<p>We are looking for an AR Analyst to join our manufacturing team in East Brunswick, New Jersey. This role focuses on researching retail chargebacks, supporting accounts receivable activities, and helping strengthen order and billing accuracy across customer accounts. The ideal candidate brings strong attention to detail, confidence working with financial data, and the ability to collaborate with internal departments and external partners to resolve issues efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Review and evaluate retail chargebacks tied to shipping activity, deductions, and customer program expenses across assigned accounts.</p><p>• Track patterns in deductions, identify recurring problems, and raise significant findings to management for corrective action.</p><p>• Support recovery efforts by gathering data, monitoring open items, and following through on chargeback disputes in a timely manner.</p><p>• Assist with the validation of transaction-related chargebacks, including labeling, catalog, order, and shipping document issues that impact compliance.</p><p>• Coordinate with internal operations, customer-facing teams, and retail partners to investigate discrepancies and help resolve order or invoice exceptions.</p><p>• Research disputed claims using customer guidelines and supporting documentation, then prepare materials needed for rebuttals and recovery requests.</p><p>• Maintain accurate records of chargeback activity, dispute status, customer communications, and final outcomes for reporting purposes.</p><p>• Review aging reports and payment activity to help prioritize collection efforts and support follow-up on overdue balances.</p><p>• Contribute to process improvements that enhance efficiency, reduce manual effort, and improve consistency in accounts receivable support.</p><p>Benefits:</p><p>Medical, Dental, Vision, PTO</p>
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a long-term contract basis. In this role, you will provide essential technical support to ensure the smooth operation of IT systems and services. This position is based in Piscataway, New Jersey, and offers an excellent opportunity to contribute to a dynamic logistics environment.<br><br>Responsibilities:<br>• Respond promptly to user inquiries and provide technical assistance for hardware, software, and network issues.<br>• Manage and resolve service desk tickets efficiently, ensuring minimal disruption to business operations.<br>• Support and troubleshoot Microsoft Windows 10 systems to maintain optimal performance.<br>• Administer and manage user accounts and permissions within Active Directory.<br>• Perform basic troubleshooting for IT systems, identifying and resolving technical issues effectively.<br>• Document and track support activities to maintain accurate records and improve future processes.<br>• Collaborate with team members to implement IT solutions and upgrades as needed.<br>• Educate users on best practices for system usage and security.<br>• Ensure compliance with company policies and IT standards during all support activities.
<p>We are looking for a Help Desk Analyst to support daily technology needs for our client based in Philadelphia, Pennsylvania. This Long-term Contract position focuses on delivering dependable end-user assistance, resolving hardware and software issues, and maintaining a productive desktop computing experience. The ideal candidate is comfortable troubleshooting Microsoft Windows systems, managing support requests, and providing timely, customer-focused technical service. <strong>This role is a REMOTE NIGHT SHIFT opportunity -</strong> <strong>must be available to work THURSDAY THROUGH MONDAY, 4PM EST TO 1 AM EST (able to live in any time zone). </strong></p><p><br></p><p>Responsibilities:</p><p>• Provide front-line technical assistance for desktop, laptop, and peripheral issues affecting end users in Philadelphia, Pennsylvania.</p><p>• Diagnose and resolve common Microsoft Windows 10 and general Windows operating problems with a focus on minimizing downtime.</p><p>• Handle incoming service desk requests, document issues accurately, and update ticket status through resolution.</p><p>• Support user account access and directory-related tasks, including routine administration within Active Directory.</p><p>• Investigate basic hardware, software, and connectivity concerns and escalate more complex incidents when necessary.</p><p>• Install, configure, and maintain end-user devices and standard workplace applications to ensure consistent performance.</p><p>• Deliver clear technical guidance to employees and promote a positive support experience during issue resolution.</p>
<p>We are looking for a Help Desk Analyst to support daily technology needs for our client based in Philadelphia, Pennsylvania. This Long-term Contract position focuses on delivering dependable end-user assistance, resolving hardware and software issues, and maintaining a productive desktop computing experience. The ideal candidate is comfortable troubleshooting Microsoft Windows systems, managing support requests, and providing timely, customer-focused technical service. <strong>This role is a REMOTE help desk opportunity - Saturday and Sunday 7am EST to 4pm EST, Monday through Wednesday 4pm EST to 1 am EST) </strong></p><p><br></p><p>Responsibilities:</p><p>• Provide front-line technical assistance for desktop, laptop, and peripheral issues affecting end users in Philadelphia, Pennsylvania.</p><p>• Diagnose and resolve common Microsoft Windows 10 and general Windows operating problems with a focus on minimizing downtime.</p><p>• Handle incoming service desk requests, document issues accurately, and update ticket status through resolution.</p><p>• Support user account access and directory-related tasks, including routine administration within Active Directory.</p><p>• Investigate basic hardware, software, and connectivity concerns and escalate more complex incidents when necessary.</p><p>• Install, configure, and maintain end-user devices and standard workplace applications to ensure consistent performance.</p><p>• Deliver clear technical guidance to employees and promote a positive support experience during issue resolution.</p>
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Somerville, New Jersey. This Contract to permanent position offers an excellent opportunity for individuals passionate about delivering reliable technical support and ensuring smooth operations for end-users. If you have a strong background in IT support and are eager to contribute to a dynamic environment, we encourage you to apply.<br><br>Responsibilities:<br>• Provide technical assistance to users for Microsoft 365 applications, including Teams and Outlook.<br>• Resolve printer-related issues, such as troubleshooting and setting up printers for users.<br>• Manage and respond to service desk tickets promptly, ensuring timely resolution of technical problems.<br>• Support Active Directory administration tasks, including user account management.<br>• Diagnose and troubleshoot issues related to Windows 10 operating systems and associated hardware.<br>• Collaborate with team members to address complex technical challenges and escalate issues when necessary.<br>• Deliver clear and effective communication to users during support interactions.<br>• Maintain accurate documentation of resolved issues and ongoing technical processes.<br>• Ensure adherence to company protocols and best practices in IT support.<br>• Participate in continuous improvement initiatives to enhance overall service quality.
<p>We have partnered with a global provider on their search for a tech savvy, Sr. International Tax Analyst with the proven ability to operate independently and take ownership of responsibilities with minimal insight. The Sr. International Tax Analyst will be responsible for preparing quarterly and annual tax provisions, creating and implementing strategic tax planning, preparing and filing accurate and timely tax returns, assisting with merger and acquisition projects, identifying opportunities for tax savings, staying abreast of legislative and regulatory tax laws, reviewing tax projections, preparing tax-related financial disclosures, and conducting research on complex tax issues and providing guidance to management on tax implications. To be successful in this role, the Sr. International Tax Analyst must have in-depth knowledge of international tax laws and regulations, strong analytical and problem solving skills, and the ability to manage multiple priorities and meet deadlines.</p><p><br></p><p>What you get to do everyday</p><p>· Prepare and review tax calculations</p><p>· Identify and mitigate tax risks</p><p>· Review tax returns and quarterly/yearly projections</p><p>· Develop tax strategies</p><p>· Assist with international tax and transfer pricing</p><p>· Implement best practices and improvements</p><p>· Coordinate tax audits</p><p>· Manage and mentor members of tax team</p><p>· Complete IRS Forms and reporting schedules</p><p>· Oversee special tax related projects</p>
We are looking for a detail-oriented analyst to support quality oversight and speech analytics initiatives for a compliance-focused environment in Fort Washington, Pennsylvania. This Long-term Contract position will partner with business teams to turn call data into actionable insights, strengthen audit readiness, and improve monitoring programs. The role is well suited for someone who combines analytical thinking, strong communication skills, and hands-on experience with reporting tools and post-call review platforms.<br><br>Responsibilities:<br>• Design and refine speech and keyword searches that help uncover trends, exceptions, and potential compliance concerns within recorded interactions.<br>• Partner with cross-functional stakeholders to evaluate business processes, review audit selections, and recommend practical improvements based on findings.<br>• Lead conversations with managers and operational teams to clarify updates, reinforce expectations, and support adoption of revised procedures.<br>• Produce monitoring results and analytic insights that contribute to training materials and enterprise-wide education efforts.<br>• Maintain organized records and classification structures to support data accuracy, traceability, and dependable system performance.<br>• Prepare recurring and ad hoc reports, assist with workflow reviews, and document observations from quality and compliance audits.<br>• Investigate recurring issues by performing root cause analysis and identifying drivers behind underperforming categories or trends.<br>• Support internal departments with monthly audit activities, audit response coordination, and follow-up actions tied to findings.<br>• Collaborate with analysts on reporting enhancements, dashboard development, and data visualization improvements using tools such as Tableau.<br>• Provide day-to-day guidance to less experienced team members and serve as a knowledgeable resource for analytics and quality-related questions.
<p>We are looking for a motivated Business Analyst. This Long-term Contract opportunity is well suited for an early-career candidate who can translate business needs into clear project documentation and help keep cross-functional work on track. The role offers the chance to collaborate with both internal stakeholders and technical partners while contributing to the delivery of customer-focused digital solutions.</p><p><br></p><p>Responsibilities:</p><p>• Gather and clarify business needs from stakeholders to help define priorities for eCommerce and digital product work.</p><p>• Create organized documentation such as user stories, process notes, and project materials that support accurate execution.</p><p>• Write and maintain Jira tickets with clear acceptance criteria so development teams can move work forward efficiently.</p><p>• Coordinate communication across business teams, technical resources, and external partners to keep initiatives aligned.</p><p>• Review workflows and identify gaps, risks, or process improvement opportunities that may affect project outcomes.</p><p>• Assist Agile Scrum activities by supporting backlog updates, status tracking, and follow-up on action items.</p><p>• Monitor project details and timelines to help ensure deliverables are completed according to expectations.</p><p>• Provide document review and business support for digital initiatives, including work connected to operational or platform changes when needed.</p>
We are looking for a Business Analyst to join a contract opportunity with a path to a permanent role supporting supply chain and finance initiatives in Wayne, Pennsylvania. This position offers broad exposure to operational workflows, client connectivity efforts, enterprise applications, and innovative AI-driven business solutions. The ideal candidate will partner with stakeholders across business and technical teams to clarify needs, improve processes, and help drive successful project outcomes.<br><br>Responsibilities:<br>• Partner with senior analysts and cross-functional teams to support initiatives related to client setup, application rollouts, systems integration, and workflow enhancement.<br>• Elicit, organize, and document business and functional needs so stakeholders and technical teams share a clear understanding of project goals.<br>• Act as a central point of coordination among internal users, operations staff, external clients, vendors, and technology teams to keep work aligned and moving forward.<br>• Convert operational challenges and business objectives into practical, well-defined requirements that guide solution planning and execution.<br>• Facilitate user acceptance testing activities by preparing test scenarios, tracking outcomes, and investigating issues when results do not match expectations.<br>• Oversee several assignments at once while maintaining strong attention to detail, accurate documentation, and consistent follow-through.<br>• Analyze both day-to-day process details and larger business objectives, asking thoughtful questions to uncover gaps, risks, or incorrect assumptions.<br>• Contribute to projects involving supply chain operations, finance-related processes, and emerging AI applications where business value can be improved.