<p><strong>Linux Support Engineer</strong></p><p><strong>Location: Hybrid in Philadelphia, PA (4x/week)</strong></p><p><strong>Duration: Through 12/31/26, extensions likely</strong></p><p><br></p><p>This role supports a large-scale distributed access and virtualization-based cable client in a 24/7 operations environment. The engineer will focus on platform stand-up, network and system maintenance, automation, and incident mitigation for virtualized cable technologies deployed nationwide. This is a hands-on operations role requiring strong networking, Linux, and scripting expertise, with participation in an on-call rotation.</p><p><br></p><p>Responsibilities:</p><ul><li>Support vCMTS platform stand-up, including software installation, system configuration, and ongoing maintenance</li><li>Execute change implementations such as system upgrades, hardware replacements, and automation initiatives</li><li>Perform network troubleshooting and configuration across virtualized and physical environments</li><li>Identify service-impacting trends and collaborate with development teams on long-term remediation</li><li>Participate in incident mitigation and on-call rotation within a 24/7 operations environment</li><li>Support nationwide VCMTS and RPHY turn-ups while following established operational processes</li><li>Partner with regional engineering teams to improve product reliability and develop automation tools</li><li>Work cross-functionally with Product and Project Management to operationalize new technologies</li></ul>
We are looking for a dedicated Help Desk/Desktop Support Analyst to join our team in Philadelphia, Pennsylvania. In this long-term contract role, you will play a key part in providing hands-on technical assistance and troubleshooting support to ensure smooth operations. This position offers an excellent opportunity for individuals eager to grow their IT skills while contributing to essential projects.<br><br>Responsibilities:<br>• Assist in the installation, setup, and maintenance of computer systems and hardware.<br>• Respond to IT-related inquiries and provide solutions to technical issues via phone or in-person support.<br>• Troubleshoot and resolve problems related to Windows operating systems, including Windows 10 and Windows 11.<br>• Carry and deliver equipment to designated locations within the facility as needed.<br>• Manage service desk tickets and ensure timely resolution of user concerns.<br>• Utilize Active Directory to manage user accounts and permissions effectively.<br>• Provide basic troubleshooting and technical support for common software and hardware issues.<br>• Collaborate with team members to ensure seamless migration to Windows 11.<br>• Document technical processes and solutions to improve future support efforts.
We are seeking a detail-oriented HR Administrative Assistant to support the onboarding of seasonal employees. This contract role plays a critical part in ensuring a smooth, compliant, and confidential hiring and onboarding process. The ideal candidate is organized, professional, and comfortable working with HR systems and Excel-based tracking.<br>Key Responsibilities<br><br>Support the onboarding process for seasonal hires, including new hire documentation and system entry<br>Maintain and update employee records while handling confidential information with discretion and professionalism<br>Utilize UKG (UltiPro) to enter, update, and manage employee data<br>Track onboarding progress and documentation using Excel and other organizational tools<br>Assist with HR administrative tasks as needed to support the broader HR team<br>Ensure accuracy and compliance with company policies and procedures throughout the onboarding process<br><br>Qualifications<br><br>Prior administrative experience, preferably in an HR or onboarding support role<br>Experience using UKG (UltiPro) or similar HRIS platforms preferred<br>Proficiency in Microsoft Excel for tracking, organizing, and reporting information<br>Strong attention to detail and ability to handle confidential information confidently<br>Excellent organizational and communication skills<br>Ability to manage multiple tasks in a fast-paced, seasonal hiring environment<br><br>Work Environment<br><br>Contract position supporting a high-volume, seasonal onboarding cycle<br>Collaborative HR team environment