<p>We are currently seeking a detail-oriented and organized <strong>Shipping Administrator</strong> to join a local and growing team. The ideal candidate will ensure the smooth running of shipping processes, maintain accurate records, and provide exceptional support to the logistics team. This position is instrumental in ensuring that shipments are handled efficiently, on time, and in compliance with regulations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Accurately process shipping documents and ensure timely dispatching of orders.</li><li>Coordinate and communicate effectively with shipping carriers, vendors, and internal departments regarding shipments and delivery schedules.</li><li>Maintain and update shipping logs, inventory records, and customer databases.</li><li>Monitor incoming and outgoing shipments to ensure proper handling and compliance with company policies and legal regulations.</li><li>Verify shipment accuracy against invoices, purchase orders, and packing lists.</li><li>Resolve issues related to delayed shipments, shortages, or damaged goods.</li><li>Prepare shipping reports and work collaboratively with other departments to optimize shipping processes.</li><li>Assist with inventory management tasks as needed.</li><li>Stay informed of current import/export regulations and maintain compliance with all shipping documentation requirements.</li></ul><p><br></p>
We are looking for a meticulous Deductions Analyst to join our team in Bristol, Pennsylvania. In this role, you will be responsible for managing client deductions, analyzing trends, and ensuring accurate resolution of claims. This position is ideal for someone with a strong background in accounts receivable and a keen problem-solving mindset.<br><br>Responsibilities:<br>• Investigate and resolve client deductions, including promotional discounts, pricing discrepancies, shipping claims, rebates, freight charges, and product returns.<br>• Analyze trends in incoming deductions and propose actionable solutions to address recurring issues.<br>• Collaborate with internal teams to research and validate the legitimacy of client claims.<br>• Prioritize tasks efficiently to handle multiple responsibilities and make informed decisions.<br>• Work independently to ensure accurate and timely processing of deductions.<br>• Maintain clear and effective communication with clients and internal stakeholders.<br>• Utilize relevant systems to track and process deductions effectively.<br>• Perform additional duties and projects as assigned to support the accounts receivable department.
<p>This long-term contract position is ideal for a detail-oriented individual who excels in managing customer accounts, coordinating workflows, and fostering resolution for customer inquiries. The role requires exceptional organizational skills and the ability to collaborate with stakeholders to deliver high-quality service.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the management of customer accounts, ensuring accurate and timely handling of requests and complaints.</p><p>• Coordinate and prioritize daily tasks for the account management team to meet service level objectives.</p><p>• Monitor departmental metrics and workflow indicators, reporting on transaction volumes and progress.</p><p>• Prepare detailed reports and dashboards to provide insights into team performance and operational efficiency.</p><p>• Collaborate with vendors, stakeholders, and management to resolve complex customer issues effectively.</p><p>• Recommend improvements to business processes, metrics tracking, and team training programs.</p><p>• Handle escalated customer calls, billing inquiries, and claims resolution with professionalism.</p><p>• Support team operations by assisting with enrollment, invoicing, fulfillment, and other related tasks.</p><p>• Ensure compliance with organizational procedures while delivering exceptional customer support.</p>
