We are looking for a skilled Database Technology Manager to lead and oversee data management and analytics initiatives. This role requires a balance of technical expertise and leadership to drive innovation and ensure data-driven decision-making across the organization. Based in New York, New York, you will play a critical role in managing advanced database technologies and fostering collaboration between technical and business teams.<br><br>Responsibilities:<br>• Lead the development and implementation of advanced database solutions to meet organizational goals.<br>• Manage and optimize data analytics tools, including Tableau and Microsoft SQL Server, to ensure seamless operations.<br>• Collaborate with cross-functional teams to gather requirements and deliver actionable insights through data visualization.<br>• Provide mentorship and training to team members on data analytics tools and methodologies.<br>• Develop and maintain data governance standards to ensure data security and compliance.<br>• Oversee the creation of compelling visual narratives to communicate data insights effectively to stakeholders.<br>• Drive innovation by identifying opportunities for process improvements and new data solutions.<br>• Stay updated on the latest advancements in database technologies and data science to apply best practices.<br>• Support the design and maintenance of data pipelines and engineering systems.<br>• Collaborate on Agile-based projects to ensure timely and efficient delivery of data-related initiatives.
<p>We are looking for an experienced Technical Support Manager to oversee and deliver exceptional technical assistance to our global clientele. This role involves managing and resolving technical issues, supporting various systems, and ensuring smooth operations for end users across multiple channels. The position is based in Cranbury, New Jersey, and requires a proactive, customer-focused individual with a strong technical background.</p><p><br></p><p>Responsibilities:</p><p>• Manage daily technical support operations and resolve support tickets daily with efficiency and accuracy.</p><p>• Provide assistance to end users across multiple channels, each comprising over 100 users, ensuring seamless interaction and resolution of issues.</p><p>• Troubleshoot and resolve issues related to Windows, Linux, and Microsoft SQL Server systems.</p><p>• Support and maintain physical security systems and time and attendance systems to ensure uninterrupted functionality.</p><p>• Utilize Salesforce as a ticketing platform to manage, track, and resolve customer inquiries.</p><p>• Collaborate with global teams to provide after-hours support for critical customer needs when required.</p><p>• Contribute to system optimization by identifying recurring issues and implementing long-term solutions.</p><p>• Maintain detailed documentation of support activities and resolutions to ensure transparency and knowledge sharing.</p><p>• Deliver technical expertise to support ongoing projects and initiatives as needed.</p>
<p>Must have strong Industry experience in power/electricity and SCADA systems. Experience leading teams and full cycle design experience.</p><p>GENERAL:</p><p><br></p><p>1. Good organization skills with the ability to manage multiple projects simultaneously.</p><p>2. Excellent communication skills. Must be able to communicate in writing and verbally coherently with customers and other departments within the Company.</p><p>3. Must be disciplined to follow procedures. ISO9001:2015 Company.</p><p>4. Travel as required (domestic & international).</p><p>5. Experience with customers, presentations, business planning, strategy, budgets.</p><p>6. Very responsible, dedicated, works well under pressure.</p><p>7. MUST have Project engineering skills, decisive, willing to make decisions.</p><p>8. Strong PC Skills, hardware and software (Microsoft Suit, Excel, WORD, Outlook, Access, etc.).</p><p>9. Commercial Knowledge; revenue, cost, subcontracting.</p><p>10. Project Management Skills: commercial, scheduling, change order process, cost, etc.</p><p><br></p><p><br></p><p>TECHNICAL KNOWLEDGE</p><p><br></p><p>1. Networking experience: LAN experience with routers, bridges, switches, TCP/IP and Ethernet.</p><p><br></p><p>2. Communication: Lease Line, Radio (154/900 MHZ), Spread Spectrum, cable, Internet. Hands-on preferred.</p><p><br></p><p>3. PC Hardware: modems (232/485), NIC, video.</p><p><br></p><p>System Engineering Manager</p><p>Job Description</p><p><br></p><p><br></p><p>4. Operating Systems: Microsoft Windows, Unix (opt.), Linux (opt.), OpenVMS (opt.).</p><p><br></p><p>5. Fluent understanding of electrical/electronic schematics and interconnection diagrams.</p><p><br></p><p>6. Industry Experience: Utility Power, Municipal, Coop., IOU (Investor Owned), Transportation PLC (Programmable Logic Controllers), SCADA (Supervisory Control and Data Acquisition), DCS (Distributed Control Systems).</p><p><br></p><p>7. PLC (Programmable Logic Controller) knowledge.</p><p><br></p><p>8. Software Programming knowledge (C, C++), languages, source control, release, distribution, etc.</p><p><br></p><p>9. Database Server: Access, SQL (must), Oracle (opt.).</p><p><br></p><p>10. Programming Experience: some, does not need to be proficient.</p><p><br></p><p>DUTIES & RESPONSIBILITIES</p><p><br></p><p>1. Oversee the SCADA System design consisting of various QEI components (hardware & software)Read and Understand technical specifications. Apply specification to system design, quotations and proposals.</p><p><br></p><p>2. Oversee the design and development of new hardware and software (embedded & workstation) products.</p><p><br></p><p>3. Participate in the integration, loading, configuration and testing of SCADA, networking and communication hardware and software.</p><p><br></p><p>4. Periodically travel to the field to startup and troubleshoot systems/equipment.</p><p><br></p><p>5. Manage Application documentation (User Manuals) that they are current with most recent software releases.</p>
