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14 results for Tier Ii It Support Engineer in Paramus, NJ

Application Support Engineer

Woodbridge, New Jersey
onsite
Temporary / Contract
42.75 - 49.5 USD / Hourly
We are looking for an Application Support Engineer to join a financial services organization in Woodbridge, New Jersey on a Long-term Contract basis. This position is ideal for a hands-on technical specialist who enjoys solving user issues, supporting endpoint environments, and improving day-to-day IT operations. The role combines second-level support responsibilities with device management, scripting, and collaboration across core infrastructure technologies. Responsibilities: • Deliver second-line technical support for end-user hardware, software, and application issues across the business • Investigate and resolve escalated incidents, ensuring timely diagnosis and clear communication with users and internal teams • Manage Microsoft Intune activities such as device configuration, policy administration, and application deployment • Create and update PowerShell scripts to streamline repetitive support tasks and improve operational efficiency • Support Windows desktop environments, including laptop setup, imaging, deployment, maintenance, and patching • Assist with account, access, and device administration in Active Directory and Azure AD environments • Perform foundational network troubleshooting to identify connectivity issues and support issue resolution • Contribute to hands-on support work when needed, including Level 1 assistance and laptop build preparation • Maintain accurate technical documentation, support procedures, and knowledge resources for recurring issues
2026-09-25T00:00:00Z

Information Systems Engineer

Somerset, New Jersey
remote
Temporary to Hire
41.1635 - 47.663 USD / Hourly
Key Responsibilities • Provide Tier 1 and Tier 2 support for end users across voice, data, applications, and desktop systems • Troubleshoot and resolve hardware, software, and network-related issues both remotely and onsite • Support and administer Windows Server environments and Active Directory • Manage and maintain Microsoft 365 (O365) including Exchange, SharePoint, OneDrive, and MFA • Configure, deploy, and support Windows 10/11 workstations and peripherals • Support and troubleshoot LAN/WAN connectivity, VOIP systems, and network devices • Monitor and manage system backups, disaster recovery processes, and infrastructure performance • Lead and participate in IT projects, including site setups, upgrades, and deployments • Evaluate hardware/software needs and recommend solutions aligned with business requirements • Collaborate with vendors, procurement, and internal teams on technology solutions and services • Maintain accurate documentation of systems, processes, and infrastructure • Manage hardware/software inventory and ensure proper asset tracking • Provide technical guidance to team members and act as an escalation point when needed • Deliver regular updates on project status and system performance to leadership
2026-09-25T00:00:00Z

Azure Integration Engineer

Fairfield, New Jersey
onsite
Permanent / Full Time
135000 - 155000 USD / Yearly
We are seeking an Integration Engineer to support the design, development, and maintenance of cloud-based integration solutions within a growing organization. This role will focus on connecting business applications, data platforms, and enterprise systems while helping improve data flow, automation, and overall system interoperability. The position offers the opportunity to work closely with both technical and business teams to deliver scalable integration capabilities and contribute to long-term architecture and platform strategy. Responsibilities:<ul><li>Design, develop, and maintain integration solutions that enable secure and reliable data exchange across applications and systems.</li><li>Build and support APIs, interfaces, and integration services while ensuring appropriate security, governance, and lifecycle management.</li><li>Develop and enhance automated deployment and operational processes to improve efficiency and reliability.</li><li>Design and implement integration patterns that support both real-time and asynchronous communication needs.</li><li>Collaborate with stakeholders to gather requirements, define technical solutions, and support implementation efforts.</li><li>Create and maintain technical documentation related to integrations, interfaces, and development standards.</li><li>Troubleshoot and resolve integration-related issues, including data, configuration, and system connectivity challenges.</li><li>Support ongoing platform enhancements, modernization initiatives, and system integrations as business needs evolve.</li><li>Develop data transformation and movement processes across multiple systems and platforms.</li><li>Promote best practices, reusable components, and scalable integration frameworks across the enterprise environment.</li></ul>
2026-09-23T00:00:00Z

Help Desk/Desktop Support Analyst

Staten Island, New York
onsite
Temporary / Contract
20.5865 - 23.837 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a contract basis in Staten Island, New York. In this role, you will provide comprehensive technical assistance to ensure smooth operations across multiple networks and campuses. You will be responsible for maintaining and troubleshooting systems, servers, and devices while collaborating with vendors to address hardware and software issues. Responsibilities: • Provide technical support to over 150 users across various networks and campuses. • Administer and maintain Microsoft Windows Servers, Active Directory, Group Policy, and endpoint devices. • Set up, configure, and manage multiple VMware servers, ensuring proper functionality and resolving issues. • Install, configure, and manage network devices to support organizational services. • Collaborate with external vendors to troubleshoot and resolve software and hardware challenges. • Lead projects involving server upgrades and migrations, ensuring timely and effective execution.
2026-09-25T00:00:00Z

Help Desk/Desktop Support Analyst

Piscataway, New Jersey
onsite
Temporary / Contract
31.6635 - 36.663 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a long-term contract basis. In this role, you will provide essential technical support to ensure the smooth operation of IT systems and services. This position is based in Piscataway, New Jersey, and offers an excellent opportunity to contribute to a dynamic logistics environment. Responsibilities: • Respond promptly to user inquiries and provide technical assistance for hardware, software, and network issues. • Manage and resolve service desk tickets efficiently, ensuring minimal disruption to business operations. • Support and troubleshoot Microsoft Windows 10 systems to maintain optimal performance. • Administer and manage user accounts and permissions within Active Directory. • Perform basic troubleshooting for IT systems, identifying and resolving technical issues effectively. • Document and track support activities to maintain accurate records and improve future processes. • Collaborate with team members to implement IT solutions and upgrades as needed. • Educate users on best practices for system usage and security. • Ensure compliance with company policies and IT standards during all support activities.
2026-09-25T00:00:00Z

Help Desk/Desktop Support Analyst

Wilton, Connecticut
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for end users in Wilton, Connecticut. This Contract position is ideal for someone who enjoys resolving day-to-day desktop and system issues while delivering responsive service in a detail-oriented investment management environment. The role focuses on supporting Microsoft Windows-based devices, assisting with user access, and ensuring service requests are handled efficiently and accurately. Responsibilities: • Deliver front-line technical assistance for desktop, laptop, and Windows-related issues affecting end users • Investigate and resolve routine hardware, software, and connectivity problems through structured troubleshooting • Manage incoming service desk requests, document actions taken, and maintain accurate ticket updates through resolution • Support user account administration tasks within Active Directory, including access changes and basic account maintenance • Install, configure, and maintain Microsoft Windows 10 systems to meet operational needs • Escalate more complex incidents when necessary and coordinate with other support resources to ensure timely resolution • Provide clear guidance to users on technical issues, system usage, and best practices for everyday support needs
2026-09-21T00:00:00Z

Help Desk/Desktop Support Analyst

Stamford, Connecticut
onsite
Permanent / Full Time
75000 - 90000 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users in Stamford, Connecticut. This role focuses on maintaining workplace technology, resolving day-to-day hardware and software issues, and supporting a secure, productive desktop environment. The ideal candidate brings strong Microsoft ecosystem knowledge, clear communication skills, and a service-oriented approach to troubleshooting and user support. Responsibilities: • Deliver technical assistance for desktops, laptops, mobile devices, printers, scanners, meeting room technology, and other workplace equipment. • Diagnose and resolve issues involving Windows systems, Microsoft 365 applications, email, collaboration tools, file storage, and endpoint performance. • Administer core Microsoft 365 functions such as account setup, license assignment, mailbox support, group management, and access to Teams, OneDrive, and SharePoint. • Support device management activities through Microsoft Intune, including enrollment, policy configuration, application deployment, and compliance monitoring. • Maintain endpoint health by coordinating provisioning, patch installation, security baseline application, and device lifecycle tasks. • Assist with user account administration, permissions, directory-related support, and basic troubleshooting of access or network connectivity problems. • Follow service desk processes to document incidents, fulfill requests, update asset records, and create or maintain technical support documentation. • Contribute to endpoint security efforts by supporting protection tools, compliance practices, backup awareness, and standard recovery procedures.
2026-08-28T00:00:00Z

Help Desk/Desktop Support Analyst

Brooklyn, New York
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide onsite technical assistance on a Contract basis. This contract assignment will run for 5 weeks and supports employees with day-to-day technology issues across desktop, laptop, and productivity tools. The role is ideal for someone who can deliver responsive Tier 1 and Tier 2 support in a mixed Windows and macOS environment while maintaining a detail-oriented, service-focused approach. Responsibilities: • Deliver first- and second-level technical support for hardware, software, and basic network-related issues in an office setting. • Troubleshoot and resolve problems affecting Windows PCs, Mac computers, and commonly used end-user applications. • Assist staff with account access, configuration questions, and day-to-day use of Google Workspace tools. • Set up, image, configure, and deploy workstations and peripheral equipment for onsite users as needed. • Document incidents, solutions, and recurring issues clearly to support efficient follow-up and knowledge sharing. • Escalate more complex technical matters when necessary and coordinate with the appropriate internal or external support resources. • Provide hands-on user assistance during office hours and help maintain smooth operation of end-user technology throughout the contract period.
2026-09-22T00:00:00Z

Help Desk/Desktop Support Analyst

New York, New York
remote
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join a team in a contract-to-permanent position. This role supports day-to-day end user technology needs while helping maintain a stable Microsoft-based environment across desktop, server, and cloud platforms. The ideal candidate is comfortable resolving technical issues, managing support requests efficiently, and assisting with core infrastructure troubleshooting in a fast-paced setting. Responsibilities: • Provide front-line technical support for end users by resolving hardware, software, and access-related issues across Windows-based environments. • Manage and prioritize incoming service desk requests, ensuring tickets are documented clearly and addressed within expected timeframes. • Support Microsoft 365 and Office 365 applications, including user setup, troubleshooting, and issue resolution. • Administer user accounts, permissions, and group policies within Active Directory to maintain secure and reliable access. • Assist with troubleshooting server, virtualization, and cloud-related issues across Windows Server, VMware, Hyper-V, and Azure environments. • Investigate basic to intermediate network connectivity problems and coordinate with broader IT teams when escalation is needed. • Diagnose infrastructure-related incidents, identify root causes, and implement practical solutions to restore service quickly. • Prepare workstations and support desktop systems, including Windows 10 configuration, software installation, and ongoing maintenance.
2026-09-22T00:00:00Z

Help Desk/Desktop Support Analyst

Somerville, New Jersey
onsite
Temporary to Hire
22.1635 - 25.663 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Somerville, New Jersey. This Contract to permanent position offers an excellent opportunity for individuals passionate about delivering reliable technical support and ensuring smooth operations for end-users. If you have a strong background in IT support and are eager to contribute to a dynamic environment, we encourage you to apply. Responsibilities: • Provide technical assistance to users for Microsoft 365 applications, including Teams and Outlook. • Resolve printer-related issues, such as troubleshooting and setting up printers for users. • Manage and respond to service desk tickets promptly, ensuring timely resolution of technical problems. • Support Active Directory administration tasks, including user account management. • Diagnose and troubleshoot issues related to Windows 10 operating systems and associated hardware. • Collaborate with team members to address complex technical challenges and escalate issues when necessary. • Deliver clear and effective communication to users during support interactions. • Maintain accurate documentation of resolved issues and ongoing technical processes. • Ensure adherence to company protocols and best practices in IT support. • Participate in continuous improvement initiatives to enhance overall service quality.
2026-09-25T00:00:00Z

Systems Engineer

Yonkers, New York
onsite
Temporary / Contract
47.5 - 55 USD / Hourly
We are looking for a Systems Engineer to support and enhance a secure hybrid infrastructure environment serving regulated business needs in Yonkers, New York. This Long-term Contract position will focus on designing, administering, and improving cloud and on-premises platforms across enterprise systems, networking, identity, and security domains. The role calls for a hands-on technical leader who can drive infrastructure maturity, strengthen operational resilience, and provide expert guidance on complex platform issues. Responsibilities: • Design and manage enterprise infrastructure spanning on-premises platforms, Azure Government, and government cloud environments to ensure stability, scalability, and compliance. • Establish and uphold technical standards for servers, storage, networking, identity, and security across hybrid systems. • Lead modernization efforts that advance cloud adoption, streamline platform consistency, and move workloads into approved environments. • Serve as the senior escalation resource for high-impact infrastructure, platform, and security incidents requiring deep technical analysis. • Provide coaching and technical direction to less experienced engineers while promoting strong operational practices across IT teams. • Administer Microsoft 365 government environments, including collaboration, endpoint management, messaging, and security capabilities. • Manage Azure Government services covering compute, networking, identity, policy enforcement, and security configuration. • Support Nutanix-based infrastructure and Windows Server environments, including Active Directory, Group Policy, and hybrid identity integration with Microsoft Entra ID. • Maintain secure network services such as firewalls, switching, wireless connectivity, and VPN solutions while advancing segmentation strategies for regulated environments. • Oversee backup, disaster recovery, resilience testing, audit support, vulnerability remediation, and documentation needed for compliance and operational readiness.
2026-09-23T00:00:00Z

Systems Engineer(Aderant or 3E)

New York, New York
onsite
Permanent / Full Time
120000 - 150000 USD / Yearly
We are looking for a Systems Engineer to support and enhance core financial applications used by a legal organization in New York, New York. This position focuses on maintaining reliable performance across Aderant or 3E-related environments, resolving user and system issues, and delivering meaningful reporting for finance and operational teams. The ideal candidate brings strong technical problem-solving skills, hands-on experience with legal financial platforms, and the ability to work effectively across multiple priorities in a fast-paced setting. Responsibilities: • Deliver day-to-day technical and functional support for Aderant, 3E, and connected financial applications to keep business operations running smoothly. • Investigate application issues, identify root causes, and coordinate escalation with senior team members or external vendors when deeper expertise is required. • Guide users on system features, workflow navigation, and issue resolution while providing timely and thorough assistance. • Maintain clear records of incidents, fixes, recurring problems, and support practices to improve knowledge sharing and service consistency. • Monitor financial data quality across core systems, validate accuracy, and resolve data-related issues that affect downstream processes. • Build and run ad hoc SQL-based queries and reporting outputs to support analysis, operational needs, and finance-driven decision-making. • Review cost recovery uploads, identify processing errors, and implement corrections to ensure complete and accurate transaction handling. • Produce standard and custom reports, dashboards, and Power BI deliverables for finance stakeholders and other business users.
2026-08-31T00:00:00Z

Marketing Technology Support

New York, New York
onsite
Temporary / Contract
58.9 - 62 USD / Hourly
We are looking for a detail-oriented Marketing Technology Support specialist to join a team in New York, New York. This Long-term Contract position will support marketing operations, data quality, and communication workflows by coordinating list management, reporting, privacy compliance, and platform administration. The ideal candidate brings strong organizational skills, sharp proofreading ability, and the capacity to manage multiple priorities while maintaining a high standard of accuracy. Responsibilities: • Organize and maintain marketing and working list folders to support accurate audience management and campaign execution. • Coordinate data imports and exports across marketing systems, ensuring information is handled accurately and efficiently. • Prepare and format business development reports in response to internal requests, presenting information in a clear and effective manner. • Process opt-out and unsubscribe requests in accordance with established privacy standards and firm policies. • Help maintain alignment with global data protection requirements by following current compliance practices and supporting ongoing governance efforts. • Assist with data quality initiatives such as resolving duplicate records, filling incomplete entries, standardizing country values, and consolidating address information. • Support employee onboarding and offboarding updates within the organization’s marketing technology environment. • Provide day-to-day assistance with the Vuture platform, including basic account setup, user support, troubleshooting, and escalation of advanced access or configuration needs. • Work closely with Marketing, Business Development, Communications, and IT teams to help deliver accurate, brand-consistent communications. • Track campaign results through platform reporting tools and summarize key performance indicators such as engagement levels and overall effectiveness.
2026-09-21T00:00:00Z

Sales Support Specialist

Summit, New Jersey
onsite
Permanent / Full Time
55000 - 60000 USD / Yearly
We are looking for a Sales Support Specialist to provide responsive service and administrative support for customers purchasing through online channels and representative showrooms. This position plays an important role in managing orders, resolving service concerns, and helping ensure a smooth experience from purchase through delivery. The ideal candidate brings strong organizational skills, a customer-focused mindset, and the ability to balance multiple priorities in a fast-paced light manufacturing environment. Responsibilities: • Deliver timely, detail-focused assistance to customers by addressing product questions, order updates, and service-related concerns across web sales and showroom channels. • Process sales orders accurately for online and showroom transactions, and monitor each order through fulfillment to support on-time delivery. • Support website sales administration by following established procedures, completing research, and assisting with operational tasks tied to digital order activity. • Coordinate payment collection for incoming inventory orders so shipments can be released without delay. • Arrange and confirm delivery logistics when additional coordination is required to meet customer expectations. • Investigate service issues, returns, and shipping problems, then take appropriate action by preparing documentation, issuing call tags, and guiding cases toward resolution. • Manage freight and parcel claims with carriers and other transportation providers, ensuring proper follow-up and recordkeeping. • Build product knowledge to clearly explain features, benefits, and value to customers and strengthen long-term client relationships. • Maintain accurate records and work within business systems to support sales support and customer service workflows.
2026-09-08T00:00:00Z