We are looking for a Workspace Service Manager to oversee the efficient and seamless operation of office facilities in Orlando, Florida. This role is pivotal in ensuring a secure, organized, and productive work environment for employees while aligning with broader organizational objectives. As this is a contract position, you will manage day-to-day on-site operations, provide remote support to other office locations when required, and travel as needed to maintain consistency across all sites.<br><br>Responsibilities:<br>• Build and maintain strong relationships with local business leaders, conducting regular meetings to understand their workspace needs and priorities.<br>• Address and resolve helpdesk tickets promptly, utilizing systems such as Famis360 and ServiceNow.<br>• Oversee operations for hubs, remote offices, and coworking spaces, including site visits to ensure visibility and support for business teams working remotely.<br>• Coordinate with internal and external stakeholders, including IT, HR, travel teams, real estate services, and security, to manage workspace demands effectively.<br>• Ensure compliance with health and safety standards, including conducting risk assessments, organizing training sessions, and implementing fire safety protocols.<br>• Promote sustainability initiatives in line with organizational goals, maintaining environmentally friendly office practices.<br>• Manage budgets and financial processes related to workspace services, ensuring cost control, vendor consolidation, and accurate tracking of expenses.<br>• Supervise vendor performance to ensure service delivery aligns with company objectives, conducting regular reviews and providing feedback.<br>• Oversee reception services and monitor daily operations such as mail handling, archived storage, and consumables management.<br>• Collaborate with the Workspace Experience team to support community-building events, celebrations, and employee engagement activities.
