<p><strong>Position Overview:</strong></p><p> We are looking for a proactive and customer-focused <strong>IT Support Specialist</strong> to provide technical support and ensure smooth operation of IT systems and services. The ideal candidate will have strong troubleshooting skills, hands-on experience with hardware/software support, and the ability to communicate technical solutions clearly to non-technical users.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide first- and second-level technical support to end users via phone, email, chat, and in person.</li><li>Diagnose and resolve issues related to hardware, software, networking, and user accounts.</li><li>Manage and maintain Active Directory, user accounts, and role-based access.</li><li>Configure, install, and maintain desktops, laptops, mobile devices, and peripherals.</li><li>Support enterprise applications (Microsoft 365, collaboration tools, ticketing systems, etc.).</li><li>Escalate complex technical issues to higher-level support teams when necessary.</li><li>Monitor and manage help desk tickets, ensuring timely resolution and accurate documentation.</li><li>Assist with system updates, patches, and security compliance tasks.</li><li>Train users on best practices, software tools, and security awareness.</li><li>Contribute to IT documentation, procedures, and knowledge base resources.</li></ul><p><br></p>
<p><strong>Position Summary</strong></p><p> We are seeking a skilled and detail-oriented <strong>Database Administrator (DBA)</strong> to design, implement, maintain, and secure the organization’s databases. The DBA will be responsible for ensuring data integrity, optimizing performance, and supporting application development teams. This role requires strong technical expertise in database management systems, proactive monitoring, and a focus on scalability and security.</p><p><strong>Key Responsibilities</strong></p><ul><li>Install, configure, and maintain database management systems (SQL Server, Oracle, MySQL, PostgreSQL, etc.).</li><li>Monitor database performance, implement tuning strategies, and troubleshoot performance bottlenecks.</li><li>Ensure database security by managing access controls, encryption, and backup strategies.</li><li>Design and implement database schemas, tables, and stored procedures.</li><li>Perform regular backups, recovery testing, and disaster recovery planning.</li><li>Automate routine database tasks through scripting and job scheduling.</li><li>Collaborate with developers and system administrators to support application integration.</li><li>Apply patches, updates, and upgrades to keep databases current and secure.</li><li>Maintain comprehensive documentation of database architecture, configurations, and policies.</li><li>Provide technical support and guidance for data-related issues and queries.</li></ul><p><br></p>
<p><strong>Preferred:</strong></p><ul><li>Experience with Office 365 tenant migrations.</li><li>Troubleshooting experience with Fortinet products</li><li>Previous support of executive-level staff.</li></ul><p>Key Responsibilities:</p><ul><li>Provide hands-on desktop and application support for local Florida office users and remote employees in other regions.</li><li>Act as an escalation point for Level 1 support on issues involving accounts, networking, and systems troubleshooting.</li><li>Support, configure, and troubleshoot Microsoft 365 services (Exchange Online, SharePoint, OneDrive, Teams).</li><li>Assist with Active Directory user management, permissions, and group policies.</li><li>Troubleshoot and configure Fortinet products, including FortiGate firewalls, FortiSwitches, and FortiWAPs.</li><li>Perform basic networking tasks: VLANs, firewall policies, opening ports, connectivity troubleshooting, and minor cabling issues.</li></ul><p><br></p><p><br></p>
<p>The NetSuite Administrator will collaborate to understand business needs and design, configure, develop, test, and implement solutions from both the technical and business points of view in NetSuite. Key to the role will be maximizing the value and benefits of NetSuite to the business. The successful candidate will be both functional and technical, with strong communication and analytical skills.</p><p><strong>Responsibilities</strong></p><ul><li>Support NetSuite integration project efforts and be the liaison with NetSuite Support and implementors</li><li>Responsible for NetSuite data management which includes governance and control, and scheduling scripts</li><li>Maintain user access, roles, security, profiles, and hierarchies</li><li>Assist business analysts with end-user training and best practices</li><li>Identify performance gaps, both technological and business related, and propose dynamic solutions to address the gaps</li><li>Serve as the company subject matter expert on NetSuite</li><li>Manage new releases and updates to NetSuite, test updates, and effectively roll out new features working with others in IT</li><li>Document company processes and workflows and engage others in business process improvement opportunities</li><li>Strong interpersonal skills to collaborate with business stakeholders</li><li>Support end-user requests for new API’s, saved searches, CSV imports, reports, KPIs, fields, views, dashboards, and other objects</li><li>Monitor and manage exception logs for system integration, end-user usage, daily system scripts, and track performance</li><li>Maintain and create workflows, functions, and configurations within NetSuite</li><li>Manage, own and document all technical configurations involving NetSuite, including all integrations</li><li>Configure, test and support API connections into and out of NetSuite using Celigo</li><li>Manage the connection points that allow data to flow in and out of NetSuite</li><li>Create & Manage API credentials</li><li>Verify order data integrity within sandbox and production environments</li><li>Debug and repair data integrity issues within the data flow</li><li>Provide support where needed for data mapping and custom field data population.</li></ul><p><br></p><p><strong>Traits & Abilities – Preference</strong></p><ul><li>NetSuite Administrator Certification</li><li>NetSuite SuiteFoundation Certification</li><li>Celigo Integration Experience</li><li>NetSuite SuiteAnalytics Certification</li><li>Application Developer Certification</li><li>NetSuite Analytics Warehouse/NSAW Experience</li><li>NextService Administration Experience</li></ul><p><br></p>
<p>Quite possibly the most REWARDING DevOps Engineering role that the Tampa, FL and Orlando, FL market can possibly offer. No, it's TRUE. If you meet the requirements, apply and find out for yourself. Local candidates to the Tampa, FL and Orlando, FL Metro areas will be the only candidates considered due to our client's requirement of meeting in the Lakeland, FL office 3 to 5 times per month. MAJORITY REMOTE ROLE w/in the Lakeland, FL area. </p><p><br></p><p>MUST HAVE Azure Kubernetes Services (AKS), Powershell scripting, Bash scripting, Terraform, Github Actions, and Kubernetes under your technical tool belt as a proven professional. </p><p><br></p><p>We are seeking a passionate and technically savvy mid to Sr level Azure DevOps Engineer to join a small yet dynamic DevOps Engineering Team. The ideal candidate will have a strong background in DevOps practices, with a focus on Microsoft Azure, Kubernetes, and CI/CD pipeline implementation. You will play a critical role in designing, implementing, and maintaining cloud infrastructure to support scalable, secure, and highly available applications.</p><p><br></p><p>Responsibilities</p><p>• Design, build, and maintain CI/CD pipelines using Azure DevOps for automated code deployment and testing.</p><p>• Manage and optimize Azure-based infrastructure, including Azure Kubernetes Service (AKS), to ensure high availability and scalability.</p><p>• Implement and manage containerized applications using Docker and Kubernetes.</p><p>• Collaborate with development and operations teams to streamline software delivery processes and improve system reliability.</p><p>• Monitor, troubleshoot, and optimize cloud infrastructure performance, ensuring security and compliance best practices.</p><p>• Automate infrastructure provisioning and configuration using tools like Terraform, ARM templates, or similar.</p><p>• Mentor junior engineers and provide technical guidance on DevOps best practices.</p><p>• Stay up-to-date with emerging Azure services and DevOps trends to drive continuous improvement.</p><p><br></p>
<p>We are seeking an experienced interim Sales & Use Tax Supervisor to oversee sales and use tax compliance and accounting for a client of ours. The ideal candidate has strong month end sales tax accounting experience, and <strong>advanced Excel skills</strong> to streamline reconciliations, automate reporting, and enhance data accuracy.</p><p><br></p><ul><li>Manage the preparation, review, and timely filing of sales & use tax returns across multiple jurisdictions.</li><li>Supervise and mentor a small team of tax analysts/specialists, providing guidance on compliance and process improvements.</li><li>Research and resolve tax notices, audits, and inquiries from state and local jurisdictions.</li><li>Partner with accounting, finance, and operations teams to ensure proper tax application and reporting.</li><li>Utilize advanced Excel functions (e.g., pivot tables, VLOOKUP/XLOOKUP, Power Query) to improve data analysis, automate recurring processes, and reconcile large data sets.</li><li>Identify and implement process efficiencies and controls to strengthen compliance and reduce risk.</li><li>Monitor legislative and regulatory changes related to sales and use tax and assess their impact.</li><li>Provide support for special projects as assigned.</li></ul>
