2 results for It Operations Manager in Orlando, FL

Director of IT/Head of Technology Operations

Lakeland, FL
onsite
Permanent
140000 - 160000 USD / Yearly
We are looking for a Director of IT to lead and transform the technology operations of our organization in Orlando, Florida. This role is pivotal in setting the strategic direction for IT, overseeing modernization efforts, and ensuring technology aligns seamlessly with business objectives. The ideal candidate will provide visionary leadership, prioritize system improvements, and build a high-performing IT team from the ground up. Responsibilities: • Develop and implement a comprehensive IT strategy that aligns with organizational goals. • Evaluate outdated systems, applications, and tools to determine modernization priorities. • Consolidate and streamline technology solutions, eliminating redundant software subscriptions. • Oversee the migration to cloud-based platforms and optimize the Azure environment. • Guide the adoption of AI tools to enhance workflows and operational efficiency. • Establish policies, procedures, and standards to ensure consistency and compliance across IT operations. • Collaborate with senior leadership to communicate technology goals and provide actionable recommendations. • Build and lead an IT team, providing mentorship and ensuring effective cross-departmental collaboration. • Monitor and improve system performance, addressing user feedback to enhance overall functionality. • Manage cybersecurity, risk assessment, and data governance initiatives to protect organizational assets.
2026-03-04T00:00:00Z

Service Delivery Manager

Winter Park, FL
onsite
Permanent
90000 - 115000 USD / Yearly
We are looking for an experienced Service Delivery Manager to oversee IT operations and ensure seamless delivery of technology services to our clients. This role requires strong leadership skills and a deep understanding of IT infrastructure and support systems. Based in Winter Park, Florida, you will play a critical role in managing service performance and driving efficiency. Responsibilities: • Manage the delivery of IT services, ensuring performance standards and client satisfaction are consistently met. • Oversee remote desktop support operations to resolve technical issues quickly and effectively. • Coordinate and optimize the use of collaboration tools such as Cisco Webex Meetings. • Administer and maintain Azure Active Directory, ensuring secure and efficient user management. • Implement and monitor ITIL processes to improve service delivery and operational excellence. • Lead the deployment and management of Intune for device and application management. • Collaborate with cross-functional teams to align IT services with business needs. • Identify and address areas for improvement in service delivery processes. • Develop and maintain documentation for IT service protocols and procedures. • Train and mentor team members to enhance technical skills and performance.
2026-03-04T00:00:00Z