3 results for Entry Level Help Desk Support in Orlando, FL

Analyst – CRM & Lifecycle Marketing

Orlando, FL
onsite
Temporary
38.00 - 47.00 USD / Hourly
OverviewThe CRM & Lifecycle Marketing team delivers personalized customer experiences across digital engagement channels by leveraging data, insights, and technology. This role supports end‑to‑end campaign development, audience segmentation, technical execution, and quality assurance within Adobe Campaign Classic. You will also serve as an on‑the‑ground resource supporting internal and external partners in expanding e‑commerce distribution through a third‑party logistics provider.This position reports to the Manager, CRM & Lifecycle Marketing and requires onsite presence in Florida four days per week.ResponsibilitiesCRM & Campaign Execution<ul><li>Design, build, and maintain end‑to‑end marketing campaigns—from audience selection to HTML development, data validation, proofing, and deployment—within Adobe Campaign Classic.</li><li>Perform SQL queries and analyze large datasets in Snowflake to segment, qualify, and troubleshoot customer audiences.</li><li>Translate technical details and data findings into clear insights and campaign concepts for non‑technical marketing partners.</li><li>Conduct technical analysis, level‑of‑effort estimates, and contribute to the creation of direct channel communications.</li><li>Monitor automated campaign performance through reporting tools, ensuring accurate deployment cadence.</li><li>Partner with QA teams to perform comprehensive testing and proofing prior to launch.</li></ul>E‑Commerce Distribution Support<ul><li>Serve as the onsite resource supporting execution and expansion of e‑commerce distribution with a third‑party logistics provider.</li><li>Collaborate with internal teams and external partners to ensure alignment between marketing operations and distribution initiatives.</li></ul>
2026-02-19T15:08:44Z

Customer Service Representative

Altamonte Springs, FL
onsite
Temporary
19.95 - 23.10 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis. This role is ideal for someone who thrives in a fast-paced environment and enjoys providing exceptional support to customers. Located in Altamonte Springs, Florida, the position offers an excellent opportunity to grow within the construction industry. Responsibilities: • Handle inbound and outbound calls with professionalism and efficiency, ensuring customer inquiries are addressed promptly. • Provide accurate information regarding products and services while maintaining a positive and helpful tone. • Process customer orders and ensure all entries are completed correctly and in a timely manner. • Resolve customer issues and complaints by identifying solutions and following up to ensure satisfaction. • Collaborate with internal teams to ensure seamless communication and effective problem-solving. • Maintain detailed and organized records of customer interactions and transactions. • Stay updated on company policies, procedures, and product offerings to provide accurate information. • Identify opportunities to improve customer service processes and share feedback with the team. • Uphold the company's reputation by delivering high-quality service and building strong customer relationships.
2026-03-04T21:28:46Z

Director of IT/Head of Technology Operations

Lakeland, FL
onsite
Permanent
140000.00 - 160000.00 USD / Yearly
We are looking for a Director of IT to lead and transform the technology operations of our organization in Orlando, Florida. This role is pivotal in setting the strategic direction for IT, overseeing modernization efforts, and ensuring technology aligns seamlessly with business objectives. The ideal candidate will provide visionary leadership, prioritize system improvements, and build a high-performing IT team from the ground up. Responsibilities: • Develop and implement a comprehensive IT strategy that aligns with organizational goals. • Evaluate outdated systems, applications, and tools to determine modernization priorities. • Consolidate and streamline technology solutions, eliminating redundant software subscriptions. • Oversee the migration to cloud-based platforms and optimize the Azure environment. • Guide the adoption of AI tools to enhance workflows and operational efficiency. • Establish policies, procedures, and standards to ensure consistency and compliance across IT operations. • Collaborate with senior leadership to communicate technology goals and provide actionable recommendations. • Build and lead an IT team, providing mentorship and ensuring effective cross-departmental collaboration. • Monitor and improve system performance, addressing user feedback to enhance overall functionality. • Manage cybersecurity, risk assessment, and data governance initiatives to protect organizational assets.
2026-03-04T17:04:09Z