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15 results for Customer Service in Orlando, FL

Customer Service Manager
  • Sanford, FL
  • onsite
  • Permanent
  • 70000.00 - 90000.00 USD / Yearly
  • <p>We are looking for a dedicated Customer Service Manager to lead and enhance our customer support operations in Sanford, Florida. This person must come in with solar industry experience. In this role, you will oversee escalated customer concerns, manage a third-party service team, and ensure a seamless and satisfactory experience for our clients. This is a unique opportunity to make a significant impact by improving processes, fostering cross-functional collaboration, and maintaining our company’s strong reputation for exceptional service.</p><p><br></p><p>Responsibilities:</p><p>• Address and resolve escalated customer concerns with empathy and efficiency to maintain high satisfaction levels.</p><p>• Design and implement strategies aimed at improving customer retention and overall satisfaction.</p><p>• Monitor and analyze trends in escalations to identify root causes and recommend actionable solutions.</p><p>• Supervise a third-party customer service team and remote agents, ensuring they meet performance and quality standards.</p><p>• Collaborate with internal departments, including Sales, Operations, and Permitting, to resolve customer issues effectively.</p><p>• Manage and oversee public responses on platforms such as Google Reviews and Better Business Bureau to preserve the company's reputation.</p><p>• Create and maintain well-crafted responses, communication templates, and guidelines to ensure consistent messaging.</p><p>• Keep detailed records of customer interactions and outcomes within company systems.</p><p>• Evaluate customer service metrics and compile detailed reports for leadership on a regular basis.</p><p>• Work with internal teams to address recurring challenges, implementing long-lasting solutions to improve customer experiences.</p>
  • 2025-10-27T20:04:40Z
Claims Admin Support Spec Int
  • Maitland, FL
  • remote
  • Temporary
  • 21.33 - 21.33 USD / Hourly
  • We are looking for a detail-oriented Claims Admin Support Specialist to join our team in Maitland, Florida. In this long-term contract role, you will perform a variety of administrative and clerical tasks to ensure smooth office operations. This position requires excellent organizational skills, the ability to manage multiple responsibilities, and a commitment to providing exceptional support.<br><br>Responsibilities:<br>• Maintain and replenish office supplies to ensure seamless daily operations.<br>• Operate and perform routine maintenance on office equipment, including printers, fax machines, and copiers.<br>• Coordinate document shredding services with external vendors to ensure secure disposal.<br>• Manage document handling tasks such as creating, retrieving, copying, and delivering files.<br>• Draft standard correspondence and respond to routine inquiries as needed.<br>• Welcome and direct visitors, providing assistance with general inquiries.<br>• Sort, open, and distribute incoming mail and deliveries from FedEx and other carriers.<br>• Organize and schedule meetings, as well as manage record retention activities.<br>• Conduct research and create reports as requested by leadership.<br>• Occasionally travel to fulfill job-related duties or attend meetings.
  • 2025-11-10T14:48:45Z
Client Accounting Services Manager
  • Orlando, FL
  • onsite
  • Permanent
  • 80000.00 - 95000.00 USD / Yearly
  • <p>We are looking for an experienced Client Accounting Services Manager to lead a team of bookkeepers in our small, family-owned accounting firm in Central FL. This role requires a strong background in accounting operations and team management, with a focus on delivering accurate financial reports and ensuring exceptional client service. The ideal candidate will be passionate about mentoring staff and improving accounting processes to enhance overall efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Manage the preparation and delivery of monthly and quarterly financial statements for clients, ensuring accuracy and timeliness.</p><p>• Review and approve bookkeeping tasks, including reconciliations and month-end closings, to maintain compliance with accounting standards.</p><p>• Supervise and mentor a team of bookkeepers, providing training and guidance to support growth and development.</p><p>• Oversee the onboarding of new clients, ensuring a smooth transition and the establishment of clear financial processes.</p><p>• Identify opportunities for improving service efficiency and recommend enhancements to financial workflows.</p><p>• Collaborate with clients to address inquiries and ensure their satisfaction with accounting services.</p><p>• Allocate work among team members, monitor deadlines, and ensure timely completion of all tasks.</p><p>• Resolve accounting discrepancies and issues, providing solutions to maintain financial accuracy.</p><p>• Utilize accounting software, such as QuickBooks Online, to manage financial data and reporting.</p><p>• Perform additional duties as assigned to support the firm's objectives.</p>
  • 2025-11-11T13:19:07Z
Shipping and Receiving Clerk
  • Orlando, FL
  • onsite
  • Contract / Temporary to Hire
  • 18.05 - 20.90 USD / Hourly
  • We are looking for a reliable and detail-oriented Shipping and Receiving Clerk to join our team in Orlando, Florida. This is a contract-to-hire opportunity, offering the potential for permanent placement based on performance and business requirements. The role involves managing shipping and receiving operations, maintaining inventory records, and ensuring efficient handling of goods and materials.<br><br>Responsibilities:<br>• Inspect and verify incoming shipments to ensure accuracy against purchase orders or invoices.<br>• Prepare, package, and label outgoing shipments in compliance with company and carrier standards.<br>• Organize and store materials in appropriate locations to maintain accurate inventory.<br>• Record all incoming and outgoing goods in inventory management systems.<br>• Collaborate with procurement, warehouse, and logistics teams to monitor shipments and address discrepancies.<br>• Conduct routine inventory counts and cycle counts to ensure stock accuracy.<br>• Maintain a clean and organized warehouse environment while adhering to safety protocols.<br>• Ensure outgoing mail packages and shipments are processed promptly and efficiently.<br>• Provide excellent customer service when coordinating shipping and receiving inquiries.
  • 2025-11-17T14:54:03Z
Administrative Assistant
  • Orlando, FL
  • onsite
  • Temporary
  • 25.00 - 29.00 USD / Hourly
  • <p>We are looking for a detail-oriented Administrative Assistant to join our team in Orlando, Florida. This is a contract to hire position that requires exceptional organizational skills, professionalism, and the ability to manage multiple tasks efficiently. The ideal candidate will play a key role in supporting administrative operations while ensuring confidentiality and accuracy in all communications and records.</p><p><br></p><p>Responsibilities:</p><p>• Provide high-level administrative support, including calendar management, meeting coordination, and travel arrangements.</p><p>• Prepare and maintain accurate records, reports, and correspondence.</p><p>• Handle sensitive and confidential information with discretion and professionalism.</p><p>• Communicate effectively with internal and external stakeholders, ensuring clarity and professionalism in all interactions.</p><p>• Utilize Microsoft Office programs, including Word, Excel, Outlook, and PowerPoint, to create and manage documents and presentations.</p><p>• Organize and prioritize tasks to meet deadlines and manage multiple responsibilities efficiently.</p><p>• Deliver excellent customer service by addressing inquiries and resolving issues promptly.</p><p>• Support committees and public sector administrative processes, ensuring compliance with relevant procedures and guidelines.</p><p>• Collaborate with team members to streamline administrative workflows and enhance operational efficiency.</p><p>• Exercise sound judgment and decision-making skills in handling daily challenges and responsibilities.</p>
  • 2025-11-06T21:04:03Z
Lead Infrastructure Engineer Systems/Networking
  • Plant City, FL
  • onsite
  • Contract / Temporary to Hire
  • 95000.00 - 100000.00 USD / Yearly
  • <p>We are looking for an experienced Lead Infrastructure Engineer specializing in systems and networking to join our team in Plant City, Florida. This Contract-to-Permanent position offers an exciting opportunity to lead technical initiatives in a Managed Services Provider environment while contributing to the growth and success of a dynamic team. The role involves hands-on work with cutting-edge technologies and collaboration across diverse technical domains.</p><p><br></p><p>Responsibilities:</p><p>• Lead and guide a team of Systems Engineers to ensure effective delivery of technical solutions and foster growth and development.</p><p>• Design, implement, and manage advanced network architectures across a variety of client environments.</p><p>• Administer and maintain Hyper-V Clustering systems with a focus on reliability and scalability.</p><p>• Configure and optimize Microsoft 365, Azure, and Intune platforms to meet client requirements.</p><p>• Collaborate with internal teams and clients to translate technical needs into actionable solutions.</p><p>• Deliver onsite technical support in the Plant City, Florida area when required.</p><p>• Ensure security and compliance across all systems and networks.</p><p>• Troubleshoot and resolve complex networking and system issues efficiently.</p><p>• Provide detailed documentation and reports on system configurations and network operations.</p>
  • 2025-11-05T16:08:48Z
Accounting Manager
  • Lakeland, FL
  • onsite
  • Permanent
  • 120000.00 - 160000.00 USD / Yearly
  • <p>Robert Half is partnering with a rapidly growing business services group in the Lakeland area that is launching a new, independently operated CPA firm. This exciting venture offers the rare opportunity to build a practice from the ground up — backed by an established client base, internal sales support, and strong leadership committed to long-term growth and innovation.</p><p>Our client is seeking an entrepreneurial Tax & Accounting Manager who can lead accounting and tax operations while helping to shape the firm’s strategic direction. This is an ideal role for a hands-on, forward-thinking CPA or EA ready to transition from a traditional firm environment into something more dynamic, growth-oriented, and rewarding.</p><ul><li>Lead day-to-day accounting and tax engagements for a portfolio of small business clients, primarily S-Corps and partnerships.</li><li>Manage client relationships with a consultative, year-round approach focused on accuracy, compliance, and strategic tax outcomes.</li><li>Oversee integration of new clients through both internal referral channels and external business development efforts.</li><li>Develop and implement efficient firm processes, technology platforms, and service models to support scalability.</li><li>Collaborate with company leadership to define service offerings, pricing models, and growth strategies.</li><li>Manage client onboarding, billing, and satisfaction to ensure strong retention and recurring revenue growth.</li><li>Provide leadership as the firm expands—recruiting, training, and mentoring future staff members.</li></ul><p>This is a ground-floor opportunity to help shape the culture, systems, and success of a newly established firm, with the security of existing clients and strong internal referral pipelines. The position offers substantial autonomy, creative influence, and the potential for profit sharing or future equity participation as the firm grows.</p><p>If you are ready to take ownership of a fast-growing practice and build something meaningful, we want to hear from you. Please submit your resume and call Brian Upshaw at 813-259-7602, referencing Job Number 01070-0013329772.</p>
  • 2025-11-11T14:28:44Z
Accounts Receivable Clerk
  • Orlando, FL
  • onsite
  • Contract / Temporary to Hire
  • 18.00 - 21.00 USD / Hourly
  • <p>We are looking for an Accounts Receivable Clerk with construction experience to join our team in Orlando, Florida. This contract-to-permanent position is ideal for a detail-oriented individual with a strong background in managing financial transactions and administrative tasks. The selected candidate will play a vital role in ensuring the accuracy and efficiency of accounts receivable processes while supporting billing and collection efforts.</p><p><br></p><p>Responsibilities:</p><p>• Process invoices and ensure timely and accurate billing for clients.</p><p>• Manage cash applications and oversee collections to maintain positive account balances.</p><p>• Monitor accounts receivable transactions, including credit analysis and payment posting.</p><p>• Collaborate with customers to resolve discrepancies and ensure smooth payment processes.</p><p>• Handle administrative tasks such as order entry and office supply management.</p><p>• Utilize software such as Acumatica and Microsoft Excel for reporting and data management.</p><p>• Assist with AIA billing and construction accounting processes.</p><p>• Prepare reports and maintain accurate records for internal and external audits.</p><p>• Support complaint resolution related to billing and customer accounts.</p><p>• Coordinate with other departments to streamline accounts receivable and billing functions.</p>
  • 2025-11-19T21:08:38Z
Sr. Accountant
  • Ormond Beach, FL
  • onsite
  • Permanent
  • 90000.00 - 100000.00 USD / Yearly
  • <p>We are looking for a skilled Senior Accountant to join our team in Ormond Beach, Florida. This position involves overseeing critical accounting operations, ensuring accuracy in financial reporting, and contributing to the organization’s financial health. The ideal candidate will be detail-oriented, analytical, and adept at collaborating with various departments to drive process improvements.</p><p><br></p><p>• Accounting and Finance Functions: o Preparing monthly financial reports: balance sheet, income statement, and cash flows </p><p>• Maintaining the General Ledger, including optimization of accounting systems to facilitate operational visibility of the business </p><p>• Reconciling bank accounts monthly including deposit verification reconciliation of cash disbursement accounts, payroll, customer accounts, etc. </p><p>• Managing accounts receivable collections, including interfacing with customers; </p><p>• Verifying and completing payment of invoices </p><p>• Working with external auditors including work paper and information preparation </p><p>• Interfacing with Human Resources ensuring accuracy and timeliness of payroll </p><p>• Develop and implement a strategy to transition some financial processes from paper-based systems to digital platforms </p><p>• Enhance reporting capabilities and streamline operations by using data analytics to support business strategies which improve financial performance o Participate in annual budget process, including design, input, analyses, and meeting with various teams to develop budgets as appropriate o Review and interpret applicable GAAP, FASB, tax, and other regulations for compliance </p><p>• Ensure proper internal controls are established and maintained </p><p>• Perform other related duties, as assigned</p>
  • 2025-11-03T16:28:59Z
Collections Specialist
  • Lake Mary, FL
  • onsite
  • Temporary
  • 20.00 - 23.00 USD / Hourly
  • We are looking for a skilled Collections Specialist to join our team on a contract basis in Lake Mary, Florida. In this role, you will manage a portfolio of accounts, ensure timely collections, and contribute to year-end financial objectives. This position offers the opportunity to leverage your expertise in B2B collections and financial reporting.<br><br>Responsibilities:<br>• Oversee a designated portfolio of customer accounts and ensure timely payments.<br>• Analyze and review aging reports to identify overdue accounts and prioritize collection efforts.<br>• Perform consistent and effective B2B collection activities to achieve financial goals.<br>• Upload and manage aging data using Microsoft Dynamics GP and maintain accurate records.<br>• Utilize Excel, including Pivot Tables, to track collection activities and generate reports.<br>• Collaborate with the accounts receivable team to meet year-end deadlines and objectives.<br>• Communicate professionally with customers to resolve outstanding payment issues.<br>• Ensure compliance with company policies and procedures during all collection processes.
  • 2025-11-17T20:09:08Z
Accountant
  • Sanford, FL
  • onsite
  • Permanent
  • 70000.00 - 80000.00 USD / Yearly
  • <p>We are seeking a detail-oriented and experienced Accountant to join our client's team, preferably with a strong background in manufacturing and cost accounting. The ideal candidate will play a key role in financial reporting, budget preparation, inventory analysis, and the optimization of financial processes using Epicor ERP systems.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Cost Accounting & Inventory Management: Analyze manufacturing costs, standard costs, and inventory valuation, ensuring accurate reporting and insights to support business decision-making.</li><li>Financial Reporting: Prepare and review monthly, quarterly, and annual financial statements and ensure compliance with GAAP and other regulatory standards.</li><li>Budget Management: Assist in the development and monitoring of budgets, forecasts, and financial performance metrics.</li><li>ERP Expertise: Effectively utilize and maintain financial data within Epicor ERP systems, ensuring data accuracy and optimizing workflows.</li><li>Internal Controls: Maintain and enhance internal controls related to accounting and financial operations.</li><li>Reconciliation: Perform and oversee account reconciliations, including general ledger, payroll, fixed assets, and intercompany transactions.</li><li>Cross-functional Collaboration: Partner with operations, supply chain, and production teams to streamline processes and improve efficiencies across departments.</li><li>Ad-hoc Reporting & Analysis: Provide insightful financial analysis and reporting to support strategic decision-making and operational improvements.</li></ul><p>For immediate consideration regarding the Accountant position, please send your resume to Mitch Anderson, VP and Practice Director. ***You can find my email on LinkedIn (Mitch Anderson, MBA) to send me your resume directly. You can also call (407) 214-8427.</p>
  • 2025-11-05T15:08:47Z
Bankruptcy Paralegal
  • Orlando, FL
  • onsite
  • Permanent
  • 65000.00 - 75000.00 USD / Yearly
  • <p>We are looking for an experienced Bankruptcy Paralegal to join a growing legal team in Orlando, Florida. This position offers the opportunity to work on Bankruptcy Law cases and requires exceptional organizational and communication skills. The role is fully on-site, providing a dynamic and collaborative environment for professionals to thrive. <strong>Please send your resume to Stacey Lyons via LinkedIn or call me 561.288.9041 for immediate consideration!</strong></p><p><br></p><p>Responsibilities:</p><p>.Draft and prepare legal documents, motions, pleadings, and correspondence related to bankruptcy proceedings. File documents with bankruptcy courts and ensure compliance with procedural requirements and deadlines</p><p>• File legal documents electronically in both state and federal courts, ensuring accuracy and compliance with court procedures.</p><p>• Draft initial versions of pleadings, motions, notices, correspondence, and related legal documents.</p><p><strong>. </strong>Assist in the management of bankruptcy cases from inception to resolution, including gathering and organizing client information, drafting bankruptcy petitions, schedules, and other necessary documents. </p><p>• Organize and schedule hearings, mediations, depositions, and meetings, ensuring all preparations are completed in advance.</p><p>• Assist in the discovery process by preparing responses and requests, reviewing document production, and ensuring thorough attorney review.</p><p>• Issue subpoenas to witnesses and manage related communications.</p><p>• Engage with clients, opposing counsel, judicial assistants, witnesses, and other stakeholders through both verbal and written communication.</p><p>• Support trial preparation by managing case files, organizing exhibits, and coordinating logistics.</p><p>• Utilize case management software to track deadlines, maintain case records, and facilitate efficient workflow.</p><p>• Collaborate with attorneys to ensure all litigation tasks are completed on time and to a high standard.</p>
  • 2025-11-07T19:13:52Z
Sr. Accountant (F&B)
  • Orlando, FL
  • onsite
  • Permanent
  • 80000.00 - 95000.00 USD / Yearly
  • <p>We are looking for a skilled Senior Accountant to join our client's team in Orlando, Florida. This role is ideal for a detail-oriented individual with expertise in full-cycle accounting and a strong ability to analyze financial data across multiple departments or locations. The position requires exceptional communication skills and a detail-oriented approach to ensure accuracy in reporting and reconciliations.</p><p><br></p><p>Responsibilities:</p><p>• Perform full-cycle accounting tasks, including journal entries and general ledger management.</p><p>• Prepare and review financial statements to ensure accuracy and compliance.</p><p>• Collaborate on month-end, quarter-end, and year-end close processes.</p><p>• Conduct account reconciliations and bank reconciliations with precision.</p><p>• Generate and analyze monthly financial reports to support decision-making.</p><p>• Utilize advanced Excel skills to manage and interpret financial data.</p><p>• Ensure financial integrity across multiple sites or departments.</p><p>• Apply critical thinking to identify and resolve discrepancies in financial records.</p><p>• Work closely with stakeholders to provide clear and effective communication regarding financial matters.</p><p><br></p><p>For immediate consideration regarding the Sr. Accountant (F& B) position, please send your resume to Mitch Anderson, VP and Practice Director. ***You can find my email on LinkedIn (Mitch Anderson, MBA) to send me your resume directly. You can also call (407) 214-8427.</p>
  • 2025-11-05T15:44:12Z
Human Resources Generalist
  • St. Cloud, FL
  • onsite
  • Permanent
  • 60000.00 - 75000.00 USD / Yearly
  • <p>Our client is seeking a proactive and experienced <strong>Human Resources Generalist</strong> to manage key HR functions in a hands-on environment. The ideal candidate will excel at day-to-day HR operations, including <strong>recruiting</strong>, <strong>onboarding</strong>, <strong>benefits administration</strong>, compliance, and audits. A <strong>Bachelor’s degree in Human Resources</strong> is a plus, and experience with <strong>Paychex PEO</strong> is preferred. This is a <strong>fully in-office role</strong> (5 days per week) for a collaborative and detail-oriented professional eager to contribute to a dynamic team.</p><p><strong>Responsibilities:</strong></p><ul><li>Oversee recruiting, onboarding, and employee engagement processes to support organizational growth.</li><li>Administer company benefits programs and effectively manage compliance-related duties.</li><li>Conduct audits and ensure adherence to labor laws and HR best practices.</li><li>Collaborate across teams to resolve HR-related inquiries and streamline workflows.</li><li>Utilize Paychex PEO software for HR operations (preferred).</li></ul><p><br></p><p><strong>Qualifications:</strong></p><ul><li>3+ years of hands-on HR experience in a generalist role.</li><li>Proficiency in key HR functions, including recruiting, onboarding, compliance, and benefits administration.</li><li>Bachelor’s degree in Human Resources or related field is a plus.</li><li>Experience with Paychex PEO preferred.</li><li>Strong communication, organizational, and problem-solving skills.</li></ul><p><br></p><p>Please send your resume to Molly Waldman. You can message me on LinkedIn (Molly Helfer Waldman) to send me your resume directly. My email is also located on LinkedIn.</p>
  • 2025-10-28T20:34:28Z
Strategic Operations Associate
  • Kissimmee, FL
  • onsite
  • Temporary
  • 40.00 - 45.00 USD / Hourly
  • <p>Robert Half is partnering with our client, a global leader in entertainment and technology innovation, to recruit a <strong>Strategic Operations Associate </strong>for their Signature Experiences division. This role supports senior leadership by driving operational efficiency, resource planning, and strategic product initiatives across multiple business lines.</p><p><br></p><p><strong>Location:</strong> Orlando, FL (Hybrid)</p><p><strong>Duration:</strong> 18-month contract (potential to extend or convert)</p><p><strong>Hours:</strong> 40 hours per week</p><p><strong>Pay Rate:</strong> $40–45/hour</p><p><br></p><p><strong>Position Overview:</strong></p><p>The Strategic Operations Associate will play a key role in supporting the technology and product strategy functions for the Signature Experiences portfolio, which includes several high-profile travel, vacation, and lifestyle offerings. This individual will work closely with senior leaders to execute operational strategies, streamline reporting, and manage ongoing initiatives that support business growth and innovation.</p><p>The ideal candidate brings a blend of technical acumen, data fluency, and operational insight — someone who’s comfortable managing multiple priorities, thinking critically, and proactively identifying opportunities for improvement.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Support leadership with day-to-day operational planning, resourcing, and strategic product initiatives.</li><li>Develop and maintain reports in <strong>Smartsheet</strong> and other tools to track headcount, hiring progress, and operational metrics.</li><li>Partner with technology and product leaders to manage project updates, reporting dashboards, and process improvements.</li><li>Assist with the planning and execution of internal events such as quarterly town halls, product reviews, and team-building activities.</li><li>Lead preparation for monthly and quarterly business reviews, including data synthesis and presentation materials.</li><li>Collaborate with cross-functional partners and hiring managers to support workforce planning and technology hiring strategies.</li><li>Serve as a proactive thought partner to leadership — identifying process gaps, proposing solutions, and ensuring initiatives move forward efficiently.</li></ul>
  • 2025-11-12T23:24:03Z