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12 results for Customer Service in Orlando, FL

Service Delivery Manager

Winter Park, FL
onsite
Permanent / Full Time
90000.00 - 115000.00 USD / Yearly
We are looking for an experienced Service Delivery Manager to oversee IT operations and ensure seamless delivery of technology services to our clients. This role requires strong leadership skills and a deep understanding of IT infrastructure and support systems. Based in Winter Park, Florida, you will play a critical role in managing service performance and driving efficiency. Responsibilities: • Manage the delivery of IT services, ensuring performance standards and client satisfaction are consistently met. • Oversee remote desktop support operations to resolve technical issues quickly and effectively. • Coordinate and optimize the use of collaboration tools such as Cisco Webex Meetings. • Administer and maintain Azure Active Directory, ensuring secure and efficient user management. • Implement and monitor ITIL processes to improve service delivery and operational excellence. • Lead the deployment and management of Intune for device and application management. • Collaborate with cross-functional teams to align IT services with business needs. • Identify and address areas for improvement in service delivery processes. • Develop and maintain documentation for IT service protocols and procedures. • Train and mentor team members to enhance technical skills and performance.
2026-04-09T13:48:44Z

Tax Manager (Equity opportunity)

Lakeland, FL
onsite
Permanent / Full Time
110000.00 - 150000.00 USD / Yearly
Robert Half is partnering with a rapidly growing business services group in the Lakeland area that is launching a new, independently operated CPA firm. This exciting venture offers the rare opportunity to build a practice from the ground up — backed by an established client base, internal sales support, and strong leadership committed to long-term growth and innovation.Our client is seeking an entrepreneurial Tax & Accounting professional who can lead accounting and tax operations while helping to shape the firm’s strategic direction. This is an ideal role for a hands-on, forward-thinking CPA ready to transition from a traditional firm environment into something more dynamic, growth-oriented, and rewarding.<ul><li>Lead day-to-day accounting and tax engagements for a portfolio of small business clients, primarily S-Corps and partnerships.</li><li>Manage client relationships with a consultative, year-round approach focused on accuracy, compliance, and strategic tax outcomes.</li><li>Oversee integration of new clients through both internal referral channels and external business development efforts.</li><li>Develop and implement efficient firm processes, technology platforms, and service models to support scalability.</li><li>Collaborate with company leadership to define service offerings, pricing models, and growth strategies.</li><li>Manage client onboarding, billing, and satisfaction to ensure strong retention and recurring revenue growth.</li><li>Provide leadership as the firm expands—recruiting, training, and mentoring future staff members.</li></ul>This is a ground-floor opportunity to help shape the culture, systems, and success of a newly established firm, with the security of existing clients and strong internal referral pipelines. The position offers substantial autonomy, creative influence, and the potential for profit sharing or future equity participation as the firm grows.If you are ready to take ownership of a fast-growing practice and build something meaningful, we want to hear from you. Please submit your resume and call Brian Upshaw at 813-259-7602, referencing Job Number 01070-0013329772.
2026-04-28T21:24:07Z

Bus Syst Consultant III

Mayfield, FL
remote
Temporary / Contract
55.00 - 55.33 USD / Hourly
We are looking for an experienced Bus Syst Consultant III to support complex business systems initiatives. This Long-term Contract position will partner with business teams, Legal, IT, and external vendors to improve application processes, guide system enhancements, and lead high-impact projects. The role requires strong judgment, organized execution, and the ability to translate business needs into practical system solutions while influencing stakeholders across multiple functions. Responsibilities:• Lead complex business systems projects from planning through implementation, helping drive priorities, timelines, deliverables, and overall project direction.• Develop and maintain key project materials such as initiation documents, work breakdown structures, schedules, estimates, status updates, and risk tracking.• Engage stakeholders across business units, Legal, IT, and vendor teams to clarify objectives, define issues, and assess downstream impact on related processes and systems.• Evaluate operational and system data to identify root causes, recommend improvements, and support informed decision-making on business and technology solutions.• Facilitate design discussions and review proposed solutions to confirm alignment with business requirements, usability expectations, and established standards.• Present findings, recommendations, and project updates to customer groups and senior leaders, helping build alignment and support for proposed actions.• Coordinate training plans, communication activities, rollout readiness, and post-implementation follow-up to support successful adoption of new or updated solutions.• Monitor system issues, support escalation management, and partner with project leadership and technical teams to drive timely resolution of complex problems.• Gather and document business requirements, perform fit-gap analysis, and collaborate with IT to shape technical approaches that meet business objectives.• Contribute to testing, post-implementation review, and continuous improvement efforts, including recommendations for process changes and application enhancements.
2026-04-28T17:28:51Z

Security Onboarding Specialist

Orlando, FL
remote
Temporary / Contract
- USD / Hourly
We are looking for a Security Onboarding Specialist to guide customers through the implementation of security monitoring and detection solutions. This is ideal for security engineers with the ability to lead structured, client-facing onboarding engagements. The role focuses on configuring integrations, validating data visibility, and helping customers reach a successful production launch while clearly explaining technical concepts to mixed technical audiences. Responsibilities:• Lead end-to-end onboarding engagements from initial kickoff through configuration, validation, and go-live for security platform implementations.• Conduct customer-facing onboarding meetings and workshops, typically lasting 60 to 90 minutes, to keep projects organized and moving forward.• Configure and validate log ingestion, data normalization, alerting logic, correlation setup, and dashboard visibility within security monitoring environments.• Support the deployment of managed detection and response capabilities by guiding alert handling processes, escalation paths, and response workflow alignment.• Integrate cloud-based security data sources, including Microsoft 365, Entra ID, Defender, and audit log telemetry, into target platforms.• Manage onboarding activities across multi-tenant environments and delegated access models while maintaining consistency with established delivery standards.• Assist customers with migration-oriented onboarding efforts when transitioning telemetry and monitoring coverage from an existing platform to a new solution.• Explain security concepts and platform capabilities in a practical, accessible way for customers with varying levels of technical expertise.• Follow standardized onboarding frameworks and delivery models to ensure efficient implementations without unnecessary customization.• Document onboarding progress, configuration outcomes, and validation results to support a smooth production rollout.
2026-05-04T20:23:42Z

Executive Assistant

Maitland, FL
onsite
Temporary to Hire
19.79 - 22.91 USD / Hourly
We are looking for an organized and proactive Part Time Executive Assistant to support daily operations and executive coordination in Maitland, Florida. This contract position offers the potential to become permanent and is ideal for someone who enjoys managing schedules, preparing for meetings, and handling a wide range of administrative tasks in a small office setting. The role offers the opportunity to work with a high level of independence while helping maintain strong client communication and seamless office support. Candidates who are highly organized, comfortable with technology, and confident balancing multiple priorities will thrive in this position. Responsibilities:• Manage executive calendars, coordinate appointments, and ensure scheduling priorities are handled efficiently.• Prepare meeting materials, organize relevant information in advance, and support follow-up actions after client and internal meetings.• Arrange travel logistics, including flight bookings and related itinerary details for client visits and business needs.• Maintain spreadsheets and administrative records with accuracy, using tools such as Microsoft Excel and Outlook.• Support client-related administrative tasks, including account access coordination and other operational assistance as needed.• Help plan and coordinate periodic company events and assist with logistics for office or community engagement activities.• Work independently to identify and complete important administrative tasks that support day-to-day business operations.• Provide general office support in a business-casual environment, contributing to the smooth functioning of a small team.
2026-05-08T20:18:49Z

Project Coordinator

Altamonte Springs, FL
remote
Permanent / Full Time
80000.00 - 85000.00 USD / Yearly
We are looking for a detail-oriented Project Coordinator to join our team in Altamonte Springs, Florida. In this role, you will play a pivotal part in managing project workflows, analyzing data, and supporting teams with actionable insights. You will collaborate with various stakeholders to ensure seamless project execution while providing training, creating reports, and maintaining data integrity. Responsibilities: • Manage and optimize workflows within project management tools such as Wrike, or similar platforms like Monday.com. • Generate and analyze reports to support project teams and inform decision-making processes. • Provide training and technical support to users, addressing questions and troubleshooting issues effectively. • Monitor and enhance project infrastructure, collaborating with stakeholders to implement necessary changes. • Conduct root cause analyses to identify and resolve performance issues. • Design and maintain dashboards, scorecards, and visual reports to present actionable insights. • Develop training materials and document processes to ensure clarity and consistency across teams. • Collaborate with leadership to establish benchmarks and key performance metrics for operational efficiency. • Present findings and recommendations to stakeholders through clear and comprehensive presentations. • Ensure data accuracy by performing audits and validation checks on large datasets.
2026-05-01T19:38:40Z

Staff Accountant

Orlando, FL
onsite
Permanent / Full Time
80000.00 - 90000.00 USD / Yearly
Our client is seeking a Construction Accountant with 4+ years of experience and a Bachelor’s degree in Accounting, Business, or Finance. Construction industry experience is required. This is a fully in-office role for a hands-on accounting professional who can support project-based accounting activities, work closely with operations, and manage core accounting functions including job costing, budgets, general ledger activity, and reconciliations. Based on general knowledge.Key Responsibilities:<ul><li>Manage accounting activities related to construction projects, including job costing, budget tracking, and financial analysis. Based on general knowledge.</li><li>Review and track change orders to ensure accurate financial reporting and project cost management. Based on general knowledge.</li><li>Prepare and post adjusting journal entries as needed. Based on general knowledge.</li><li>Work closely with project managers and subcontractors to support project accounting, resolve discrepancies, and ensure accurate cost tracking. Based on general knowledge.</li><li>Maintain the general ledger and perform account reconciliations. Based on general knowledge.</li><li>Assist with month-end close and help ensure timely and accurate financial reporting. Based on general knowledge.</li><li>Analyze project costs, identify variances, and support budget-to-actual reporting. Based on general knowledge.</li><li>Help maintain organized accounting records and improve accounting processes where appropriate. Based on general knowledge.</li><li>Utilize accounting and project-based ERP systems; Viewpoint experience is a plus. Based on general knowledge.</li></ul>Qualifications:<ul><li>4+ years of accounting experience required. Based on general knowledge.</li><li>Construction industry experience required. Based on general knowledge.</li><li>Bachelor’s degree in Accounting, Business, or Finance required. Based on general knowledge.</li><li>Strong experience with job costing, change orders, budgets, adjusting entries, general ledger, and reconciliations. Based on general knowledge.</li><li>Experience partnering with project managers and subcontractors strongly preferred. Based on general knowledge.</li><li>Viewpoint or Peoplesoft experience is a plus. Based on general knowledge.</li><li>Strong analytical skills, attention to detail, and ability to manage multiple priorities. Based on general knowledge.</li><li>Ability to work fully onsite in a collaborative environment. Based on general knowledge.</li></ul>Please send your resume to Molly Waldman. You can message me on LinkedIn (Molly Helfer Waldman) to send me your resume directly. My email is also located on LinkedIn
2026-05-01T18:43:41Z

Staff Accountant

Deland, FL
onsite
Permanent / Full Time
60000.00 - 65000.00 USD / Yearly
Our client is seeking an Accountant with 1+ years of experience, or an entry-level accounting professional with a Bachelor’s degree in Accounting. This is a hybrid role requiring 3 days in the office and 2 days remote. The ideal candidate will be eager to grow in a hands-on accounting role supporting inventory-related accounting, general ledger activity, reconciliations, and partnership with plant operations. Based on general knowledge.Key Responsibilities:<ul><li>Support accounting activities related to inventory, including monitoring transactions and assisting with inventory adjustments. Based on general knowledge.</li><li>Prepare and post adjusting journal entries accurately and in a timely manner. Based on general knowledge.</li><li>Work closely with plant operations to support accounting processes, investigate variances, and ensure accurate financial reporting. Based on general knowledge.</li><li>Assist with general ledger maintenance, account analysis, and reconciliations. Based on general knowledge.</li><li>Support month-end close activities and help ensure accuracy of financial data. Based on general knowledge.</li><li>Reconcile balance sheet accounts and assist with identifying and resolving discrepancies. Based on general knowledge.</li><li>Maintain organized financial records and support process improvements within the accounting function. Based on general knowledge.</li><li>Utilize accounting systems and ERP tools; Great Plains experience is a plus. Based on general knowledge.</li></ul>Qualifications:<ul><li>1+ years of accounting experience preferred, though entry-level candidates with a Bachelor’s degree in Accounting will also be considered. Based on general knowledge.</li><li>Bachelor’s degree in Accounting required. Based on general knowledge.</li><li>Exposure to general ledger accounting, reconciliations, and journal entries preferred. Based on general knowledge.</li><li>Experience working with inventory accounting or in a manufacturing or plant environment is a plus. Based on general knowledge.</li><li>Great Plains experience is a plus. Based on general knowledge.</li><li>Strong attention to detail, analytical ability, and willingness to learn. Based on general knowledge.</li><li>Ability to work effectively in a hybrid environment (3 days onsite, 2 days remote). Based on general knowledge.</li></ul>Please send your resume to Molly Waldman. You can message me on LinkedIn (Molly Helfer Waldman) to send me your resume directly. My email is also located on LinkedIn
2026-04-30T21:14:05Z

Payroll Manager

Titusville, FL
remote
Permanent / Full Time
100000.00 - 130000.00 USD / Yearly
Our client is seeking an experienced Payroll Manager with a strong background in government contracting or defense. This is a fully remote role with quarterly visits to the office, ideal for a hands-on payroll leader who can oversee end-to-end payroll operations, manage a team, and ensure compliance in a complex, multi-state environment. Based on general knowledge.Key Responsibilities:<ul><li>Manage the full payroll function, ensuring accurate and timely processing of multi-state payroll. Based on general knowledge.</li><li>Lead, mentor, and develop payroll team members while providing hands-on support with day-to-day operations. Based on general knowledge.</li><li>Review payroll processes and identify opportunities to improve efficiency, accuracy, and internal controls. Based on general knowledge.</li><li>Ensure compliance with federal, state, and local payroll regulations, as well as company policies and procedures. Based on general knowledge.</li><li>Oversee payroll audits, reconciliations, reporting, and issue resolution. Based on general knowledge.</li><li>Partner with HR, Finance, and other internal stakeholders to support payroll-related initiatives and maintain data accuracy. Based on general knowledge.</li><li>Support payroll processing in a government contracting or defense environment, with attention to regulatory requirements and deadlines. Based on general knowledge.</li><li>Utilize payroll systems and related tools to manage reporting and workflows; Paylocity experience is a plus. Based on general knowledge.</li><li>Maintain documentation and support continuous improvement of payroll compliance and operational procedures. Based on general knowledge.</li></ul>Qualifications:<ul><li>5+ years of payroll experience, including leadership or management responsibility. Based on general knowledge.</li><li>Strong experience in multi-state payroll processing and payroll compliance required. Based on general knowledge.</li><li>Prior experience in government contracting or defense strongly preferred. Based on general knowledge.</li><li>Experience managing or mentoring a payroll team. Based on general knowledge.</li><li>Strong process review, problem-solving, and compliance-focused mindset. Based on general knowledge.</li><li>Experience with Paylocity is a plus. Based on general knowledge.</li><li>Excellent communication, organizational, and analytical skills. Based on general knowledge.</li><li>Ability to work effectively in a fully remote role with quarterly office visits. Based on general knowledge.</li></ul>Please send your resume to Molly Waldman. You can message me on LinkedIn (Molly Helfer Waldman) to send me your resume directly. My email is also located on LinkedIn
2026-04-30T16:58:40Z

Project Manager

San Antonio, FL
onsite
Temporary / Contract
20.00 - 24.00 USD / Hourly
We are looking for a Project Manager to support the planning and coordination of commercial landscape installation activities in San Antonio, Florida. This Contract-to-hire position focuses on keeping crew schedules organized, work assignments aligned with project priorities, and communication flowing between field teams, project leadership, and customers. The ideal candidate brings strong scheduling discipline, follow-through, and the ability to manage competing demands in a fast-paced environment. Responsibilities:• Build and manage daily and weekly work schedules for installation crews to keep projects moving on time.• Assign field teams to active job sites based on labor needs, workload, and coverage requirements.• Partner with project leadership to align crew availability with deadlines, milestones, and shifting priorities.• Share schedule updates, changes, and key instructions with field personnel and internal stakeholders in a timely manner.• Check in with customers, project managers, and on-site teams to monitor progress and address concerns proactively.• Provide administrative support for active projects, including maintaining documentation and tracking status information.• Identify potential scheduling overlaps or resource gaps and resolve them before they affect productivity.• Keep project and scheduling records accurate and current within company system.
2026-05-04T14:38:40Z

Project Coordinator

Brooksville, FL
onsite
Permanent / Full Time
50000.00 - 55000.00 USD / Yearly
We are looking for a detail-oriented Project Coordinator to support construction operations in Brooksville, Florida. This position plays a central role in keeping administrative, project, and accounting activities organized for a growing contractor focused primarily on commercial work. The ideal candidate brings construction industry experience, strong coordination skills, and the ability to manage competing priorities in a fast-paced office environment. Responsibilities:• Coordinate project documentation from kickoff through completion, ensuring files, approvals, and required records remain accurate and up to date.• Prepare and organize contract materials, bid information, and supporting documents needed for active and upcoming construction projects.• Track schedules, milestones, and project requirements so internal teams can stay aligned with deadlines and client expectations.• Process and maintain change order records, following up on updates and communicating status to the appropriate stakeholders.• Provide day-to-day administrative support to leadership by helping manage correspondence, documentation, and operational priorities.• Assist with accounting-related tasks such as invoice support, basic accounts receivable coordination, and data entry in QuickBooks.• Help manage permit-related paperwork and monitor submission requirements to support project readiness and compliance.• Work with subcontractors and vendors to gather bid details, confirm documentation, and keep project information organized. This is a permanent opportunity that will pay up to $55,000 depending upon experience. Please apply to Jane Gearhart if interest!
2026-04-30T14:38:43Z

Receptionist/Administrative Assistant

Orlando, FL
onsite
Permanent / Full Time
42000.00 - 45000.00 USD / Yearly
PART TIME OPENING - 4 hours/day, 5 days/ week. We are looking for a dependable Receptionist/Administrative Assistant to support daily office operations. This position serves as a key point of contact for visitors and callers while providing administrative assistance across the corporate office. The ideal candidate is organized, detail-oriented, and comfortable balancing front-desk responsibilities with clerical and accounting support. This opportunity is well suited for someone who enjoys keeping an office running smoothly and efficiently. Responsibilities:• Manage the front desk by answering incoming phone calls promptly, directing inquiries appropriately, and providing courteous assistance to callers.• Welcome guests and vendors in a courteous manner, ensuring a positive experience for everyone entering the office.• Sort, open, and distribute incoming mail and support outgoing shipments by creating carrier labels for deliveries to the corporate office.• Compile and maintain daily deposit tracking spreadsheets with a high level of accuracy and attention to detail.• Provide administrative support to the accounting team, including document filing, invoice distribution, and accounts payable-related clerical tasks.• Monitor and replenish office materials by ordering supplies and keeping shared workspaces properly stocked.• Use and maintain standard office equipment such as computers, copiers, and postage systems to support uninterrupted operations.• Maintain kitchen, break room, and storage areas so they remain organized, clean, and fully supplied.• Assist with additional office projects and general support tasks as business needs arise.
2026-04-29T20:28:44Z