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2 results for Customer Service in Orlando, FL
- Orlando, FL
- onsite
- Temporary / Contract
- 17.1 - 19.8 USD / Hourly
- We are looking for a dependable Distribution Customer Service Representative to support daily warehouse and customer service operations in Orlando, Florida. This Long-term Contract position is ideal for someone early in their career who brings hands-on experience in distribution, shipping, and customer support. The person in this role will help coordinate inbound and outbound shipments, process orders through business software systems, and provide responsive service to customers and internal teams.<br><br>Responsibilities:<br>• Coordinate daily shipping and receiving activities to ensure materials and orders move accurately and on schedule.<br>• Process customer orders, update account information, and maintain accurate records in inventory and order management systems.<br>• Respond to customer inquiries by phone and email, resolving service issues with professionalism and urgency.<br>• Work with dispatch, scheduling, and warehouse teams to support order flow and delivery timelines.<br>• Monitor inventory transactions and assist with keeping stock data organized and current within company software platforms.<br>• Support onboarding and day-to-day guidance for new team members by sharing standard operating procedures and workflow expectations.<br>• Prepare shipping documentation and use parcel or distribution software tools to complete outbound transactions.<br>• Assist with operational tasks tied to distribution processes, including system-related updates when required by the business.
- 2026-06-18T00:00:00Z
- Winter Garden, FL
- onsite
- Temporary to Hire
- 0 - 0 USD / Yearly
- <p><strong>Overview</strong></p><p>We are seeking a Level 2 Service Desk Technician with prior Managed Service Provider (MSP) experience to join a fast-paced, customer-focused IT support team. This role is ideal for someone who thrives in high-volume environments, enjoys solving complex issues, and takes a proactive approach to improving end-user experience and overall system reliability.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Handle inbound support calls, emails, and ticket requests across multiple client environments</li><li>Monitor system dashboards, alerts, and ticket queues to ensure timely response and resolution</li><li>Troubleshoot and resolve Level 2 technical issues prior to escalation</li><li>Identify recurring problems and proactively implement solutions to prevent future incidents</li><li>Reduce unnecessary escalations by independently resolving complex issues</li><li>Support and enhance the organization’s overall security posture through best practices and vigilance</li></ul><p><br></p><p><strong>Common Issue Types</strong></p><ul><li>User access and authentication issues</li><li>Internet connectivity and network performance problems</li><li>Remote access and VPN troubleshooting</li><li>Password resets and account lockouts</li><li>Printer and peripheral support</li><li>Phishing email identification and response</li></ul><p><br></p>
- 2026-05-29T00:00:00Z