<p>We are looking for a dedicated Customer Service Manager to lead and enhance our customer support operations in Sanford, Florida. This person must come in with solar industry experience. In this role, you will oversee escalated customer concerns, manage a third-party service team, and ensure a seamless and satisfactory experience for our clients. This is a unique opportunity to make a significant impact by improving processes, fostering cross-functional collaboration, and maintaining our company’s strong reputation for exceptional service.</p><p><br></p><p>Responsibilities:</p><p>• Address and resolve escalated customer concerns with empathy and efficiency to maintain high satisfaction levels.</p><p>• Design and implement strategies aimed at improving customer retention and overall satisfaction.</p><p>• Monitor and analyze trends in escalations to identify root causes and recommend actionable solutions.</p><p>• Supervise a third-party customer service team and remote agents, ensuring they meet performance and quality standards.</p><p>• Collaborate with internal departments, including Sales, Operations, and Permitting, to resolve customer issues effectively.</p><p>• Manage and oversee public responses on platforms such as Google Reviews and Better Business Bureau to preserve the company's reputation.</p><p>• Create and maintain well-crafted responses, communication templates, and guidelines to ensure consistent messaging.</p><p>• Keep detailed records of customer interactions and outcomes within company systems.</p><p>• Evaluate customer service metrics and compile detailed reports for leadership on a regular basis.</p><p>• Work with internal teams to address recurring challenges, implementing long-lasting solutions to improve customer experiences.</p>
<p>Looking for a Help Desk Technician I to join our team for a hybrid role. In this entry-level position, you will be the first point of contact for our clients experiencing IT issues. You will provide technical support for hardware and software, troubleshoot and resolve various technical problems, and deliver top-notch customer service. If you're passionate about technology and eager to help others, this role is a great opportunity to kickstart your career in IT.</p><p><br></p><p>Duties and Responsibilities:</p><p><br></p><p>Active participation in the Help Desk 1 phone queue</p><p>Provide first-level contact to end users in a clear and professional manner</p><p>Create and accurately code service tickets</p><p>Identify and redirect urgent tickets to the appropriate resources</p><p>Work through assigned tickets and enter appropriate time entries</p><p>Troubleshoot and resolve end user or infrastructure technical issues</p><p>Follow up with customers and see problems through to resolution</p><p>Ensure proper recording, documentation, and closure of ticket information</p><p>Maintain awareness of ongoing issues and be proactive in customer notification</p><p>Recommend modifications or improvements to client environments</p><p>Properly escalate unresolved tickets to the next level of support</p><p>Preserve and grow your knowledge of Help Desk procedures, products, and services</p><p>Onsite dispatching as needed or directed</p><p>Active participation in the On Call rotation</p><p>Competencies:</p><p><br></p><p>Strong written and verbal communication skills</p><p>Basic understanding of computer systems, networks, and troubleshooting techniques</p><p>Ability to work independently and as part of a team</p><p>Customer-oriented mindset with a passion for helping others</p><p>Previous experience in a customer service or technical support role is a plus, but not required</p><p>Ability to lift equipment</p>
<p>We are looking for an experienced Tag Agency Manager to oversee the daily operations of an Automotive Tag Agency in Apopka, Florida. This role requires strong leadership skills, attention to detail, and a commitment to ensuring compliance with organizational standards while maintaining exceptional customer service. The ideal candidate will possess a background in automotive tag and title processes, as well as proven managerial expertise.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and manage the daily functions of the Automotive Tag Agency, including walk-in customers and dealer clients.</p><p>• Ensure team members are fully trained and equipped to meet company standards and perform their duties effectively.</p><p>• Conduct interviews, select candidates with relevant experience, and oversee training programs to enhance operational efficiency.</p><p>• Provide support to title clerks in resolving customer service issues and addressing concerns.</p><p>• Enforce company policies and safety guidelines to maintain a secure work environment.</p><p>• Step in to cover any position within the agency during employee absences to ensure seamless operations.</p><p>• Safeguard customer information and maintain proper inventory security protocols.</p><p>• Monitor and evaluate staff performance to ensure alignment with organizational goals and standards.</p>
Job Requirements & Description:<br>• Automotive Tag and Title experience required<br>• Managerial experience required <br>Managerial Job description and responsibilities:<br>• Manage and supervise the daily operations of an Automotive Tag Agency to include <br>walk in dealer customers, walk in customers and dealer customers.<br>• Make sure the employees under your supervision have the complete knowledge of <br>duties and responsibilities to comply with DMV/Agency standards.<br>• Responsible for Interviewing, hiring and training candidates to operate efficiently <br>and effectively per company standards.<br>• Assist title clerks with customer service issues.<br>• Follow all company safety guidelines and policies.<br>• Be available to cover any position at the agency caused by the absence of an <br>employee.<br>• Protect customer private information and secure inventory.<br> 8-5 or 9-6<br>Math Ability:<br>Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, <br>common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw <br>and interpret bar graphs.<br>Reasoning Ability:<br>Ability to apply common sense understanding to carry out instructions furnished in written, <br>oral, or diagram form. Ability to deal with problems involving several concrete variables in <br>standardized situations.<br>Education/Experience:<br>High school diploma or general education degree (GED); and equivalent combination of <br>education and experience.<br>Certificates and Licenses:<br>Ability to pass criminal all candidates required to undergo background check<br> permanent <br>Target start date: ASAP<br> Onsite <br> Management Experience<br>• Customer service knowledge<br>• Ability to multitask<br>• Basic computer knowledge<br>• detail oriented and courteous demeanor<br>• Possess good oral and written communication skills<br>• Attention to detail<br>• Ability to work in a fast-paced environment<br>• Be an active part of a team<br>• Flexible availability, dependability, and punctuality<br>• Time Management<br> Benefits:<br>• Medical<br>• Dental<br>• Vision<br>• 401k - with a Match<br>• Life insurance – paid for by the company<br>• Short Term Disability<br>• Long Term Disability<br>• Paid Holidays<br>• Paid Vacation
<p>We are looking for a highly organized and proactive Provider Enrollment Coordinator to join our team in Orlando, Florida. This is a fully remote position, and we are seeking candidates located in the Orlando area to align with our team’s needs. In this role, you will support independent medical practices by handling administrative tasks related to insurance enrollment, ensuring they can focus on delivering exceptional patient care. This is a permanent placement opportunity with the potential for long-term growth in a company dedicated to improving healthcare services.</p><p><br></p><p>Responsibilities:</p><p>• Coordinating with the practice on providing onboarding and enrollment with governmental and commercial insurances.</p><p>• Complete and submit insurance enrollment applications on behalf of healthcare providers.</p><p>• Collaborate with medical practices to determine the most suitable insurance options for their needs.</p><p>• Communicate regularly with clients to ensure smooth enrollment processes and address any questions or concerns.</p><p>• Maintain accurate records and documentation for all enrollment activities.</p><p>• Monitor application statuses and follow up with insurance companies as needed to ensure timely approvals.</p><p>• Provide exceptional customer service by responding promptly to inquiries and resolving issues efficiently.</p><p>• Coordinate with internal teams to ensure seamless integration of services and compliance with industry standards.</p><p>• Proactively identify and resolve potential problems to ensure smooth operations.</p><p>• Keep up-to-date with changes in healthcare regulations and insurance requirements.</p><p>• Assist with scheduling and logistics to streamline provider enrollment processes.</p>
We are looking for a detail-oriented and personable Front Desk Coordinator to join our team in Maitland, Florida. In this Contract-to-Permanent position, you will play a key role in creating a welcoming environment for clients and visitors while managing essential front desk operations. The ideal candidate will possess strong communication skills, organizational abilities, and a commitment to excellent customer service.<br><br>Responsibilities:<br>• Greet visitors and clients with a friendly and detail-oriented demeanor, ensuring a positive first impression.<br>• Answer incoming calls using a multi-line phone system, directing calls to the appropriate departments or personnel.<br>• Manage email communications efficiently, responding to inquiries and relaying messages promptly.<br>• Schedule and coordinate appointments, meetings, and other events as needed.<br>• Maintain a clean and organized reception area, ensuring it is presentable at all times.<br>• Provide accurate information to clients and visitors regarding services and procedures.<br>• Assist with administrative tasks such as filing, data entry, and document preparation.<br>• Handle incoming and outgoing mail and packages, ensuring timely distribution.<br>• Monitor and manage office supplies, placing orders as necessary to maintain inventory.<br>• Work every other Saturday as required, providing consistent front desk coverage.
<p>Great opportunity for an Sr DevOps Engineer willing to work mostly remote with occasional monthly visits (3 to 5 times per month) to our client's Lakeland, FL office location. </p><p><br></p><p>We are looking for an experienced Senior Azure Kubernetes DevOps Engineer that is a master troubleshooter and a very proactive solutions driven problem solvers. In this role, you will play a critical part in building and maintaining infrastructure that supports seamless software development and deployment processes. This is a Contract-to-Permanent position, offering an opportunity to contribute to a dynamic team while ensuring system reliability and scalability.</p><p><br></p><p>Responsibilities:</p><p>• Design and implement secure and automated solutions across development, staging, and production environments.</p><p>• Build and maintain robust CI/CD pipelines to streamline software delivery processes.</p><p>• Manage Infrastructure-as-Code (IaC) using tools such as Terraform or CloudFormation.</p><p>• Enhance system performance and reliability through effective monitoring and troubleshooting.</p><p>• Collaborate with cross-functional teams to define and develop DevOps infrastructure projects.</p><p>• Implement cloud security practices, including user management and vulnerability assessments.</p><p>• Utilize programming and scripting languages such as Python, Bash, or PowerShell for automation tasks.</p><p>• Provide production support for customer-facing systems and participate in on-call rotations.</p><p>• Analyze and improve existing technologies to enhance operational efficiency.</p><p>• Establish collaborative processes to ensure alignment across teams and departments.</p>
<p>We are looking for a highly skilled Accounts Receivable Clerk to join a dynamic construction company in the Orlando, FL area. In this Contract to Permanent position, you will play a crucial role in managing notice to owners, invoicing, reconciliation, and customer interactions to ensure the smooth operation of the accounts receivable process. This opportunity is ideal for candidates with a strong background in billing, NTO's, and financial documentation.</p><p><br></p><p>Responsibilities:</p><p>• Generate and distribute customer invoices on a weekly basis to ensure timely billing.</p><p>• Address and resolve any customer billing inquiries or disputes in a thoughtful and efficient manner.</p><p>• File and manage critical documents such as notices to owners, liens, and sworn statements of accounts.</p><p>• Perform daily reconciliations and prepare deposit documentation for submission to the central accounting team.</p><p>• Compile and maintain weekly accounts receivable aging reports to track outstanding balances.</p><p>• Respond to customer requests for lien releases, copies of invoices, tickets, or statements efficiently.</p><p>• Handle credit application processing and prepare documentation for review by the division controller.</p><p>• Utilize computerized billing software to manage accounts receivable processes; experience with industry-specific systems is advantageous.</p><p>• Maintain proficiency in Microsoft 365 applications including Outlook, Word, and Excel to support daily tasks.</p><p>• Ensure compliance with notary requirements, either as a current notary or by becoming eligible for enrollment.</p>
<p>Quite possibly the most REWARDING DevOps Engineering role that the Tampa, FL and Orlando, FL market can possibly offer. No, it's TRUE. If you meet the requirements, apply and find out for yourself. Local candidates to the Tampa, FL and Orlando, FL Metro areas will be the only candidates considered due to our client's requirement of meeting in the Lakeland, FL office 3 to 5 times per month. MAJORITY REMOTE ROLE w/in the Lakeland, FL area. </p><p><br></p><p>MUST HAVE Azure Kubernetes Services (AKS), Powershell scripting, Bash scripting, Terraform, Github Actions, and Kubernetes under your technical tool belt as a proven professional. </p><p><br></p><p>We are seeking a passionate and technically savvy mid to Sr level Azure DevOps Engineer to join a small yet dynamic DevOps Engineering Team. The ideal candidate will have a strong background in DevOps practices, with a focus on Microsoft Azure, Kubernetes, and CI/CD pipeline implementation. You will play a critical role in designing, implementing, and maintaining cloud infrastructure to support scalable, secure, and highly available applications.</p><p><br></p><p>Responsibilities</p><p>• Design, build, and maintain CI/CD pipelines using Azure DevOps for automated code deployment and testing.</p><p>• Manage and optimize Azure-based infrastructure, including Azure Kubernetes Service (AKS), to ensure high availability and scalability.</p><p>• Implement and manage containerized applications using Docker and Kubernetes.</p><p>• Collaborate with development and operations teams to streamline software delivery processes and improve system reliability.</p><p>• Monitor, troubleshoot, and optimize cloud infrastructure performance, ensuring security and compliance best practices.</p><p>• Automate infrastructure provisioning and configuration using tools like Terraform, ARM templates, or similar.</p><p>• Mentor junior engineers and provide technical guidance on DevOps best practices.</p><p>• Stay up-to-date with emerging Azure services and DevOps trends to drive continuous improvement.</p><p><br></p>
We are looking for an efficient and driven Account Sales individual to join our team in Orlando, Florida. In this role, you will work with clients across various industries, connecting them with innovative print and packaging solutions that meet their branding and operational needs. If you are passionate about building relationships and delivering value through exceptional service, this is the perfect opportunity to grow your career.<br><br>Responsibilities:<br>• Identify and pursue new business opportunities by researching and connecting with potential clients in industries such as food, beverage, health, and beauty.<br>• Engage with clients to understand their specific printing and packaging needs, ensuring solutions align with their business objectives.<br>• Present tailored pitches and proposals that highlight the benefits of our premium, eco-friendly print solutions.<br>• Schedule and attend client meetings, collaborating with sales directors to showcase our capabilities and secure partnerships.<br>• Develop and maintain strong relationships with clients, providing exceptional service and identifying opportunities for repeat or referral business.<br>• Transition into managing the full sales cycle independently after completing comprehensive onboarding and training.<br>• Collaborate with internal teams to ensure timely and accurate delivery of products and services to clients.<br>• Stay informed about industry trends and advancements to effectively communicate the value of our innovative solutions.
<p>We are looking for an experienced Accounts Receivable Specialist to join our team in Titusville, Florida. This is a long-term contract position that requires strong expertise in managing financial transactions, maintaining accurate records, and ensuring timely collections. The ideal candidate will bring their knowledge of accounts receivable processes and accounting skills to support our operations.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage accounts receivable activities, including invoicing, cash applications, and collections.</p><p>• Utilize Excel and Dynamics NAV for data analysis and reporting.</p><p>• Reconcile daily cash receipts and ensure accuracy in all financial transactions.</p><p>• Monitor and follow up on outstanding balances to maintain timely collections and resolve discrepancies.</p><p>• Perform account reconciliation tasks, ensuring all entries align with general ledger records.</p><p>• Handle high-volume invoicing and maintain detailed and accurate billing records.</p><p>• Support vendor management and client relations by addressing inquiries and providing solutions.</p><p>• Prepare and post journal entries, including debits and credits, while adhering to accounting standards.</p><p>• Conduct daily and monthly reconciliations to ensure financial accuracy and compliance.</p><p>• Collaborate with internal teams to optimize billing functions and cash activity processes.</p>
<p>We are looking for a skilled Senior Accountant to join our team in Ormond Beach, Florida. This position involves overseeing critical accounting operations, ensuring accuracy in financial reporting, and contributing to the organization’s financial health. The ideal candidate will be detail-oriented, analytical, and adept at collaborating with various departments to drive process improvements.</p><p><br></p><p>• Accounting and Finance Functions: o Preparing monthly financial reports: balance sheet, income statement, and cash flows </p><p>• Maintaining the General Ledger, including optimization of accounting systems to facilitate operational visibility of the business </p><p>• Reconciling bank accounts monthly including deposit verification reconciliation of cash disbursement accounts, payroll, customer accounts, etc. </p><p>• Managing accounts receivable collections, including interfacing with customers; </p><p>• Verifying and completing payment of invoices </p><p>• Working with external auditors including work paper and information preparation </p><p>• Interfacing with Human Resources ensuring accuracy and timeliness of payroll </p><p>• Develop and implement a strategy to transition some financial processes from paper-based systems to digital platforms </p><p>• Enhance reporting capabilities and streamline operations by using data analytics to support business strategies which improve financial performance o Participate in annual budget process, including design, input, analyses, and meeting with various teams to develop budgets as appropriate o Review and interpret applicable GAAP, FASB, tax, and other regulations for compliance </p><p>• Ensure proper internal controls are established and maintained </p><p>• Perform other related duties, as assigned</p>
<p>We are looking for an experienced Bankruptcy Paralegal to join a growing legal team in Orlando, Florida. This position offers the opportunity to work on Bankruptcy Law cases and requires exceptional organizational and communication skills. The role is fully on-site, providing a dynamic and collaborative environment for professionals to thrive. <strong>Please send your resume to Stacey Lyons via LinkedIn or call me 561.288.9041 for immediate consideration!</strong></p><p><br></p><p>Responsibilities:</p><p>.Draft and prepare legal documents, motions, pleadings, and correspondence related to bankruptcy proceedings. File documents with bankruptcy courts and ensure compliance with procedural requirements and deadlines</p><p>• File legal documents electronically in both state and federal courts, ensuring accuracy and compliance with court procedures.</p><p>• Draft initial versions of pleadings, motions, notices, correspondence, and related legal documents.</p><p><strong>. </strong>Assist in the management of bankruptcy cases from inception to resolution, including gathering and organizing client information, drafting bankruptcy petitions, schedules, and other necessary documents. </p><p>• Organize and schedule hearings, mediations, depositions, and meetings, ensuring all preparations are completed in advance.</p><p>• Assist in the discovery process by preparing responses and requests, reviewing document production, and ensuring thorough attorney review.</p><p>• Issue subpoenas to witnesses and manage related communications.</p><p>• Engage with clients, opposing counsel, judicial assistants, witnesses, and other stakeholders through both verbal and written communication.</p><p>• Support trial preparation by managing case files, organizing exhibits, and coordinating logistics.</p><p>• Utilize case management software to track deadlines, maintain case records, and facilitate efficient workflow.</p><p>• Collaborate with attorneys to ensure all litigation tasks are completed on time and to a high standard.</p>
<p>Our client is seeking a proactive and experienced <strong>Human Resources Generalist</strong> to manage key HR functions in a hands-on environment. The ideal candidate will excel at day-to-day HR operations, including <strong>recruiting</strong>, <strong>onboarding</strong>, <strong>benefits administration</strong>, compliance, and audits. A <strong>Bachelor’s degree in Human Resources</strong> is a plus, and experience with <strong>Paychex PEO</strong> is preferred. This is a <strong>fully in-office role</strong> (5 days per week) for a collaborative and detail-oriented professional eager to contribute to a dynamic team.</p><p><strong>Responsibilities:</strong></p><ul><li>Oversee recruiting, onboarding, and employee engagement processes to support organizational growth.</li><li>Administer company benefits programs and effectively manage compliance-related duties.</li><li>Conduct audits and ensure adherence to labor laws and HR best practices.</li><li>Collaborate across teams to resolve HR-related inquiries and streamline workflows.</li><li>Utilize Paychex PEO software for HR operations (preferred).</li></ul><p><br></p><p><strong>Qualifications:</strong></p><ul><li>3+ years of hands-on HR experience in a generalist role.</li><li>Proficiency in key HR functions, including recruiting, onboarding, compliance, and benefits administration.</li><li>Bachelor’s degree in Human Resources or related field is a plus.</li><li>Experience with Paychex PEO preferred.</li><li>Strong communication, organizational, and problem-solving skills.</li></ul><p><br></p><p>Please send your resume to Molly Waldman. You can message me on LinkedIn (Molly Helfer Waldman) to send me your resume directly. My email is also located on LinkedIn.</p>
