We are looking for a skilled Systems Administrator to join our team in Orlando, Florida. This long-term contract position involves providing both in-office and field support to clients. The role focuses on maintaining and optimizing Windows-based systems and applications while delivering exceptional technical assistance.<br><br>Responsibilities:<br>• Deliver technical support to clients, both on-site and remotely, ensuring timely issue resolution.<br>• Manage and maintain Windows servers and related infrastructure to ensure optimal performance.<br>• Configure and troubleshoot Microsoft Windows 10 systems to address user needs.<br>• Administer and support Office 365 applications, ensuring seamless functionality for end users.<br>• Handle Active Directory tasks, including user account management and permissions setup.<br>• Monitor system performance and implement necessary updates or improvements.<br>• Collaborate with team members to develop and refine system processes and support strategies.<br>• Provide training and guidance to end users on system functionalities and best practices.<br>• Document all technical procedures and solutions for future reference.<br>• Stay updated on emerging technologies and recommend system upgrades as needed.
We are looking for a dedicated Administrative Assistant to join our team in Sanford, Florida. This Contract to permanent position combines customer service, sales support, and general administrative duties, requiring a proactive individual with a keen eye for detail. The ideal candidate will excel in fostering strong relationships while managing multiple priorities in a fast-paced environment.<br><br>Responsibilities:<br>• Respond promptly to inbound customer calls, addressing inquiries and offering solutions.<br>• Create and manage customer quotes, process sales orders, send confirmations, and track the progress of orders.<br>• Resolve customer concerns efficiently, providing updates on product inquiries, returns, and other issues.<br>• Support the sales team by preparing proposals, organizing literature, coordinating samples, and assisting with trade show preparations.<br>• Maintain precise records and handle various administrative tasks to ensure smooth operations.<br>• Collaborate with team members to implement customer service and sales support best practices.<br>• Monitor and report on sales data using Excel, including generating spreadsheets, formulas, and Pivot Tables.<br>• Actively contribute to building lasting customer relationships through excellent communication and service.<br>• Assist in identifying opportunities to enhance internal processes and improve customer satisfaction.