We are looking for a Digital Asset Manager to oversee and maintain the day-to-day operations of an enterprise-wide asset management system within the healthcare industry. This role involves organizing and managing digital assets to align with brand standards, supporting marketing strategies, and ensuring seamless collaboration across teams. The ideal candidate will possess excellent organizational skills, a keen eye for detail, and the ability to thrive in a fast-paced environment.<br><br>Responsibilities:<br>• Manage and administer the enterprise-wide digital asset management system, including user permissions, vendor negotiations, and asset archives.<br>• Develop and deploy shareable digital assets such as brand guidelines, campaign collections, design templates, and marketing materials.<br>• Ensure all uploaded content adheres to brand standards and aligns with campaign messaging strategies.<br>• Collaborate with creative services and project management teams to streamline workflows and integrate departmental resources.<br>• Train users on the asset management system and recommend improvements to optimize processes.<br>• Monitor asset quality through evaluations and redesign processes as necessary to maintain standards.<br>• Build and maintain strong relationships with internal leadership, external vendors, and stakeholders to support departmental goals.<br>• Stay updated on industry trends and incorporate insights to enhance marketing initiatives.<br>• Maintain organization and accessibility of digital assets, ensuring intuitive navigation for users.
<p>We are looking for a detail-oriented Bookkeeper to join the team in east Tampa! </p><p><br></p><p>This role requires a strong background in bookkeeping and office administration, with a focus on managing financial transactions, reconciling accounts, and overseeing payroll. </p><p><br></p><p>Responsibilities:</p><p>• Manage accounts payable processes, including maintaining the AP inbox, preparing monthly payments, and reconciling purchase orders with invoices.</p><p>• Handle accounts receivable tasks, such as generating invoices, completing necessary forms, and ensuring proper payment postings.</p><p>• Process payroll for a team of employees across the state of Florida.</p><p>• Perform bank reconciliations for multiple accounts to ensure accuracy between general ledger entries and bank statements.</p><p>• Oversee credit card reconciliations and ensure transactions are accurately recorded.</p><p>• Assist with administrative duties as required. </p>
<p>We are looking for a dedicated Customer Service Manager to lead and enhance our customer support operations in Sanford, Florida. This person must come in with solar industry experience. In this role, you will oversee escalated customer concerns, manage a third-party service team, and ensure a seamless and satisfactory experience for our clients. This is a unique opportunity to make a significant impact by improving processes, fostering cross-functional collaboration, and maintaining our company’s strong reputation for exceptional service.</p><p><br></p><p>Responsibilities:</p><p>• Address and resolve escalated customer concerns with empathy and efficiency to maintain high satisfaction levels.</p><p>• Design and implement strategies aimed at improving customer retention and overall satisfaction.</p><p>• Monitor and analyze trends in escalations to identify root causes and recommend actionable solutions.</p><p>• Supervise a third-party customer service team and remote agents, ensuring they meet performance and quality standards.</p><p>• Collaborate with internal departments, including Sales, Operations, and Permitting, to resolve customer issues effectively.</p><p>• Manage and oversee public responses on platforms such as Google Reviews and Better Business Bureau to preserve the company's reputation.</p><p>• Create and maintain well-crafted responses, communication templates, and guidelines to ensure consistent messaging.</p><p>• Keep detailed records of customer interactions and outcomes within company systems.</p><p>• Evaluate customer service metrics and compile detailed reports for leadership on a regular basis.</p><p>• Work with internal teams to address recurring challenges, implementing long-lasting solutions to improve customer experiences.</p>
