13 Results for Help Desk Tier 3 Jobs in Orland Park, IL

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Tier 1 Help Desk/Desktop Support Analyst

Cary, IL
onsite
Temporary to Hire
25.65 - 29.08 USD / Hourly
We are looking for a Tier 1 Help Desk/Desktop Support Analyst to provide on-site technical support for a manufacturing environment in Cary, Illinois. This contract opportunity with potential for a permanent role is ideal for someone who enjoys resolving end-user issues, maintaining reliable endpoint performance, and supporting a mix of desktop, mobile, and collaboration technologies. The role will work across day-to-day support requests, device administration, and troubleshooting efforts that help keep business operations running smoothly. Responsibilities:• Deliver hands-on support for Windows 10 and Windows 11 devices in an enterprise setting, including issue diagnosis, repair, and user assistance.• Administer Microsoft 365 applications and services, helping employees stay productive through effective troubleshooting and support.• Manage endpoints through Intune and other enterprise deployment tools to handle device configuration, software rollout, and policy enforcement.• Maintain accurate records for IT assets by tracking inventory, device assignments, and hardware lifecycle activity.• Support Zebra scanners, handheld warehouse devices, and related mobility equipment used in operational environments.• Troubleshoot conference room systems and audiovisual technology to ensure meetings and presentations run without disruption.• Investigate basic network issues involving wired and wireless connectivity, VPN access, and Meraki-managed infrastructure.• Assist with user and device administration within Active Directory and work within established enterprise IT standards.• Respond to and document support activity through ServiceNow, ensuring tickets are updated clearly and resolved in a timely manner
2026-11-04T15:04:01Z

Service Desk Analyst L2

Addison, IL
onsite
Temporary / Contract
27.71 - 29.08 USD / Hourly
We are looking for an experienced Service Desk Analyst L2 to join a team supporting employees across a range of end-user technologies in Addison, Illinois. This Contract position is ideal for someone who enjoys solving technical issues, delivering dependable user support, and handling escalated incidents with professionalism. The role combines hands-on troubleshooting with documentation, collaboration, and continuous improvement of support processes. Responsibilities: • Resolve escalated technical issues involving desktops, laptops, mobile devices, printers, scanners, and related workplace technology. • Diagnose and correct problems affecting Windows systems, Microsoft 365, user accounts, hardware, business applications, network access, and printing services. • Manage assigned service desk tickets from escalation through completion, keeping users informed and maintaining accurate case records. • Route highly complex incidents to the appropriate support teams while providing detailed findings, testing results, and supporting diagnostics. • Administer and support environments that include Active Directory, Microsoft Entra ID, Intune, and other endpoint management tools. • Assist with device imaging, workstation setup, software deployment, equipment replacement, and scheduled technology refresh efforts. • Work alongside cybersecurity partners to address endpoint risks, support patching activities, and help resolve security-related technical concerns. • Analyze repeat incidents to uncover underlying causes and recommend improvements that reduce future support volume. • Produce and update support documentation, troubleshooting guides, and knowledge base content to strengthen team effectiveness. • Provide guidance to entry-level service desk staff and contribute to onboarding, training, rollout activities, and other IT support projects.
2026-11-06T22:23:43Z

L2 Service Desk Analyst

Lombard, IL
onsite
Temporary / Contract
23.75 - 27.50 USD / Hourly
We are looking for a dependable L2 Service Desk Analyst to support employees with a wide range of day-to-day technology needs in Illinois. This long-term contract position is ideal for someone who enjoys solving technical problems, delivering responsive service, and working directly with users across the business. The role calls for a hands-on, detail-oriented support specialist who can manage issues independently while maintaining a customer-focused approach. Responsibilities: • Handle escalated end-user incidents and service requests, driving issues through resolution with clear follow-up and ownership. • Provide technical assistance for Windows environments, Microsoft 365 applications, user account access, identity tools such as Active Directory and Entra ID, and common network connectivity problems. • Prepare, configure, deploy, and troubleshoot laptops and related workplace devices to support new and existing employees. • Inspect returned equipment, diagnose problems, perform basic refurbishment, and help maintain organized hardware inventory records. • Deliver attentive onsite and remote support to staff members, including leadership and other key users. • Work within a ticket-based support model, documenting work accurately and prioritizing requests based on urgency and business impact. • Join a shared after-hours on-call schedule to assist with urgent technical issues outside standard business hours. • Contribute to device rollouts, upgrades, and other technical implementation efforts as needed.
2026-10-27T14:38:45Z

IT Support Technician

Gary, IN
onsite
Temporary to Hire
21.85 - 25.30 USD / Hourly
We are looking for an IT Support Technician to provide day-to-day technical support for a manufacturing facility in Indiana. This contract opportunity with potential for a permanent role is ideal for someone who enjoys being the go-to onsite IT resource, helping employees stay productive while keeping local systems and devices running smoothly. The role will work closely with plant personnel and leadership to resolve technical issues, support core business technology, and promote reliable IT operations in an industrial environment. Responsibilities: • Deliver frontline technical assistance for employees by diagnosing and resolving hardware, software, and access-related issues across the site. • Support desktop and laptop computers, printers, scanners, mobile devices, and other end-user equipment to maintain daily operations. • Manage and update service desk requests, ensuring issues are documented clearly and addressed in a timely manner. • Troubleshoot Windows 10 and Windows 11 environments, including user accounts, device performance, and standard application problems. • Provide support for Microsoft 365 tools and assist with routine administrative tasks tied to user productivity services. • Help maintain local infrastructure by identifying and addressing basic network connectivity issues involving TCP/IP, DNS, DHCP, and wireless access. • Keep hardware inventory records and technical documentation organized, accurate, and up to date. • Partner with site leadership and other IT contacts to support stable technology operations within the manufacturing plant.
2026-10-30T20:23:47Z

Senior Fixed Assets Accountant

Chicago, IL
onsite
Permanent / Full Time
98000.00 - 99000.00 USD / Yearly
The salary range for this position is $98,000 to $99,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]. Feeling stuck or straight up bored at your current job? Let’s fix that. A high-End Investment firm is seeking a Senior Fixed Assets Accountant. Perks include including above market pay-rates, top-tier health benefits, plenty of work from home flexibility, and other unique perks that their top competitors can’t to provide. Responsibilities<ul><li>JV Monthly Accounting and Reporting</li><li>Perform monthly close procedures, including retirement and disposal of fixed assets, record intercompany sales of assets between JV entities, capitalization of repairs, review and record entries associated with finance leases and run depreciation.</li><li>Perform variance analysis explaining fluctuations of income statement and balance sheet fixed assets accounts in the JV Monthly/Quarterly Operating Reports and monthly/quarterly reporting to our JV partner.</li><li>Reconcile fixed asset balance sheet accounts and review of income statement for reasonableness and accuracy.</li><li>Prepare quarterly and annual supporting schedules as required for financial reporting department in accordance with 10-Q and 10-K disclosure requirements</li><li>Assist with internal and external audit requests.</li><li>Be the primary point of contact with departments across the organization for recording of fixed asset transactions in the JV.</li><li>Maintain the Fixed Asset subledger in SAP for rolling assets of US, Canadian, Mexican and Locomotive operations.</li><li>Ensure fixed asset transactions (capitalization, dispositions, IC transfers and depreciation) are properly recorded in accordance with company polices and all applicable balances are properly stated.</li><li>Maintain integrity of fixed asset accounts across all JV G/L entities.</li><li>Oversee all related elimination entries as required.</li><li>Maintain operating leases in ProLease where the JV is the lessee</li><li>Ensure all aspects of the lease are properly recorded in accordance with company policies.</li><li>Add, remove and update leases as needed.</li><li>Oversee proper recording of information from ProLease into the general ledger in SA.</li><li>Special Projects</li><li>Perform adhoc requests and special projects as requested, such as providing net book value reports for potential sale transactions and impairment analyses.</li></ul>
2026-11-04T16:28:43Z

Accountant - Tax

Chicago, IL
onsite
Permanent / Full Time
90000.00 - 95000.00 USD / Yearly
The salary range for this position is $90,000-$95,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected] Feeling stuck or straight up bored at your current job? Let’s fix that. A high-End Investment firm is seeking a Tax Accountant. Perks include including above market pay-rates, top-tier health benefits, plenty of work from home flexibility, and other unique perks that their top competitors can’t to provide. The Accountant position reports to the Accounting Manager of the Individual/Foundation Group and works well with all of the other professional service providers. Job Description• Maintenance of general ledgers, including preparation of accounting entries for the day to day transactions and other activity.• Preparation of electronic tax work papers and tax returns for individuals, foundations and partnerships, including analysis of tax issues.• Preparation of financial analysis such as tax projections, cash flow and liquidity planning and budgets.• Preparing and maintaining periodic reports, including personal financial statements for family members, private foundation financial reports, summaries of property expenses, valuable articles and insurance policies.
2026-10-23T15:18:44Z

Sr. Fund Accountant

Chicago, IL
onsite
Permanent / Full Time
95000.00 - 110000.00 USD / Yearly
The salary range for this position is $95,000-$110,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected] Feeling stuck or straight up bored at your current job? Let’s fix that. A high-End Investment firm is seeking a Senior Fund Accountant. Perks include including above market pay-rates, top-tier health benefits, plenty of work from home flexibility, and other unique perks that their top competitors can’t to provide. Job Description:• Gain a thorough understanding of the Fund Accounting Department’s function within the organization, the department’s policies, procedures and best practices, and the reporting standards expected from the department for quarterly and annual financial reporting.• Record all assigned Fund cash activity on a daily basis.• Maintain accrual basis general ledger accounts for numerous Funds with a concentration on new, non-stabilized Funds.• Reconcile the Fund’s bank statements on a monthly basis investigating and resolving all reconciling items monthly.• Completion of quarterly cash flow statements and quarterly reconciliation of inter-company accounts within the given deadlines.• Prepare thorough work papers and financial statements consistent with the department standards for quarterly reporting and annual, year-end audit reporting within the given deadlines.• Gain a thorough understanding of the year-end audit process and ensure that all assigned responsibilities are being effectively and efficiently executed.• Work closely with Fund Management to gain an understanding of each Fund’s investment model and impact that Fund activity has on investor returns.• Responsible for preparing the Fund-level supporting tax return information for the outside auditors for new and non-stabilized Funds. Reconcile the variances in internal database between projected and actual tax losses and tax credit information consistent with the department standards for year-end reporting within given deadlines.• Gain a thorough understanding of the year-end tax process and ensure that all assigned responsibilities are being effectively and efficiently executed.• Maintain accurate, thorough, and up-to-date files including project promissory notes, cash flow distribution support, equity adjuster letters, etc.• Provide Fund Management with quarterly updated Fund activity for input into the Funds sources and uses model; verify predetermined fields in the Fund model for accuracy.• Assist the Fund Accounting Managers in training, mentoring and motivating Staff Accountants.
2026-10-27T17:04:05Z

Sr. Corporate Accountant

Chicago, IL
onsite
Permanent / Full Time
95000.00 - 96000.00 USD / Yearly
The salary range for this position is $95,000 to $96,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. Feeling stuck or straight up bored at your current job? Let’s fix that. A high-End Investment firm is seeking a Senior Corporate Accountant. Perks include including above market pay-rates, top-tier health benefits, plenty of work from home flexibility, and other unique perks that their top competitors can’t to provide. Responsibilities<ul><li>Joint Venture Monthly Accounting and Reporting</li><li>Perform monthly close procedures, including coordination with operations contacts on appropriate support for various revenue and expense accruals, compiling and understanding supporting data for utilization revenue lease entries, recording and maintaining recurring monthly entries, and researching the appropriate ledger coding for various miscellaneous transactions.</li><li>Own the preparation and issuance of the internal JV monthly reporting package including monthly variance analysis explaining fluctuations of income statement and balance sheet accounts, preparation of key performance highlights and statement of cash flows.</li><li>Prepare quarterly and annual supporting schedules as required for financial reporting department in accordance with 10-Q and 10-K disclosure requirements.</li><li>Assist with internal and external audit requests.</li><li>Be the primary point of contacts with departments across the organization for recording of transactions in the JV entities.</li><li>Assist in maintaining an effective control environment by executing controls to ensure compliance with established accounting policies.</li><li>Reconciliation and Account Analysis</li><li>Reconcile assigned balance sheet accounts and review of income statement for reasonableness and accuracy.</li><li>Understand the full end to end process for recording transactions, develop and propose process improvements.</li><li>Perform analysis of JV accounts to enable others to understand the nature of transactions and key drivers of activity.</li><li>Joint Venture Monthly Reporting to JV Partner</li><li>Own the preparation and issuance of the external JV monthly reporting package including monthly variance analysis explaining fluctuations of income statement and balance sheet accounts, preparation of statement of cash flow and compilation of other reporting requirements.</li><li>Special Projects</li><li>Perform adhoc requests and special projects as requested, which may include various accountings initiatives, systems projects, internal reporting, and other analysis deemed appropriate.</li></ul>
2026-10-29T17:23:42Z

Sr. Accountant

Chicago, IL
onsite
Permanent / Full Time
92000.00 - 95000.00 USD / Yearly
The salary range for this position is $92,000-$95,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected] Work from home options, generous vacation days every year, top tier benefits, competitive pay rates and VERY lucrative bonuses. If that sounds like something you want, keep reading. Job Description:<ul><li>Responsible for month-end closing procedures including bank reconciliations, accruals, balance sheet reconciliations, and general ledger analysis</li><li>Recording daily client transactions in Yardi and NetSuite software</li><li>Handle accounts payable and accounts receivable</li><li>Researching and implementing solutions for accounting discrepancies</li><li>Assist Controller with quarterly budgeting and forecasting</li><li>Contribute to other projects as needed</li></ul>
2026-11-03T17:13:40Z

IT Product Owner

Oak Brook, IL
onsite
Temporary / Contract
40.00 - 45.00 USD / Hourly
We are looking for an IT Product Owner to guide the direction and delivery of a transportation technology platform based in Oak Brook, Illinois. This Long-term Contract position will work closely with business and technical partners to shape priorities, define product needs, and support iterative delivery in an Agile environment. The ideal candidate brings a strong blend of product ownership, technical fluency, and communication skills to help modernize enterprise capabilities and keep cross-functional teams aligned on outcomes. Responsibilities: • Work with business partners and key stakeholders to uncover needs, define scope, and turn priorities into clear product direction. • Create and maintain well-structured epics, user stories, and acceptance criteria in Jira so development teams have actionable and testable requirements. • Own backlog prioritization by organizing work effectively and keeping upcoming sprint commitments prepared in advance. • Facilitate refinement sessions, sprint planning, and release planning to support steady execution across the product lifecycle. • Partner with engineering, quality assurance, and business teams to move features from concept through delivery with strong collaboration. • Provide ongoing guidance to the delivery team by resolving requirement questions, addressing blockers, and supporting day-to-day decision-making. • Lead product efforts tied to the modernization of a transportation platform, including coordination across technical and business functions. • Use AI tools and rapid prototyping approaches to improve team efficiency, accelerate discovery, and support better product decisions.
2026-11-06T22:18:43Z

IT Manager/Director

Lake Forest, IL
onsite
Permanent / Full Time
130000.00 - 160000.00 USD / Yearly
We are looking for an experienced IT Manager/Director to lead digital workplace operations in Lake Forest, Illinois. This role is responsible for maintaining reliable end-user technology services, improving the employee technology experience, and guiding day-to-day service delivery across core workplace platforms. The ideal candidate brings strong operational leadership, technical depth, and the ability to coordinate effectively with both internal stakeholders and external service partners. Responsibilities: • Oversee the daily delivery of digital workplace services, including endpoint administration, desktop standards, collaboration platforms, and identity-related solutions. • Maintain dependable and consistent IT services by tracking uptime, responsiveness, and overall platform performance against defined service targets. • Partner with internal support groups and third-party providers to align priorities, resolve issues efficiently, and sustain high-quality service delivery. • Direct the handling of incidents, user requests, root cause investigations, and change activities in accordance with established operational procedures. • Review service metrics regularly and lead remediation efforts when performance trends fall short of expected outcomes. • Establish and refine workstation and device management practices to support secure, standardized, and efficient user environments. • Drive operational improvements across digital workplace support processes to enhance service quality and user satisfaction.
2026-10-22T20:54:06Z

Network Manager

Lake Forest, IL
onsite
Permanent / Full Time
100000.00 - 140000.00 USD / Yearly
We are looking for an experienced Network Manager to lead the stability, performance, and continuous improvement of enterprise network services in Lake Forest, Illinois. This position oversees daily network operations, guides technical direction across a distributed environment, and works closely with internal teams and external providers to maintain reliable connectivity and communication services. The ideal candidate brings strong leadership, deep infrastructure knowledge, and the ability to align network capabilities with business needs. Responsibilities: • Direct day-to-day network operations across a geographically distributed enterprise environment, ensuring dependable and secure service delivery. • Oversee the performance, availability, and maintenance of core network infrastructure, including routing, switching, firewalls, and voice-related technologies. • Lead network architecture and design efforts to support scalability, resilience, and evolving business requirements. • Manage relationships with external service providers and hold partners accountable for service quality, issue resolution, and contractual expectations. • Collaborate with business units and cross-functional technology teams to prioritize initiatives, address operational needs, and support enterprise objectives. • Establish and refine operational processes, service standards, and monitoring practices to improve network reliability and responsiveness. • Drive troubleshooting and incident response for complex network issues, coordinating resources to restore service quickly and prevent recurrence. • Provide leadership and direction to network personnel, promoting technical excellence, accountability, and continuous improvement.
2026-11-03T17:28:42Z

ERP Integration Manager

Lake Forest, IL
onsite
Permanent / Full Time
110000.00 - 160000.00 USD / Yearly
We are looking for an ERP Integration Manager to lead finance-focused enterprise application strategy and delivery in Lake Forest, Illinois. This role will guide the design, implementation, and continuous improvement of systems that support planning, reporting, consolidations, and broader finance operations. The ideal candidate brings strong project leadership, technical expertise, and the ability to partner across business and technology teams to deliver secure, scalable solutions. Responsibilities: • Lead the strategy and ongoing evolution of finance-related enterprise applications, ensuring solutions align with business goals and industry direction. • Oversee project execution from initial planning through deployment and post-launch stabilization, coordinating internal teams and external implementation partners. • Direct the design, configuration, and support of systems that enable financial planning, consolidation, reporting, and related operational processes. • Introduce and govern AI-driven capabilities that enhance forecasting, automate reporting activities, strengthen data validation, and support better business decisions. • Recommend and implement technology solutions for the finance organization, with emphasis on FP& A platforms, consolidation tools, and analytical applications. • Establish governance standards for FP& A technology and ensure system changes are controlled, documented, and aligned with organizational priorities. • Build strong partnerships with stakeholders across Accounting, FP& A, Tax, Treasury, Investor Relations, Internal Audit, and other connected functions. • Work closely with cybersecurity teams and software vendors to reduce risk, maintain compliance, and protect enterprise systems and data. • Support finance technology initiatives tied to the current S/4 migration as part of broader enterprise transformation efforts. • Monitor schedules, budgets, and deliverables to keep projects on track and ensure successful business outcomes.
2026-10-19T20:43:45Z

13 results for Help Desk Tier 3 in Orland Park, IL