3 results for Customer Service Representative in Orangevale, CA

Patient Service Representative

Sacramento, CA
onsite
Contract / Temporary to Hire
22 - 24 USD / Hourly
We are looking for an experienced Patient Service Representative to join our team in Sacramento, California. In this role, you will handle critical front desk tasks, including patient scheduling, insurance verification, and providing exceptional customer service. This is a Contract to permanent position ideal for candidates who thrive in fast-paced healthcare settings and are committed to ensuring a positive patient experience. Responsibilities: • Schedule patient appointments using approved systems and provide reminders for upcoming visits. • Manage patient registration processes, including updating demographic information and verifying authorizations for services. • Confirm insurance coverage and eligibility for all patients, including coordination with Medicare, Medi-Cal, and other federal and state programs. • Serve as the primary contact for patient interactions, addressing inquiries and resolving concerns efficiently and professionally. • Maintain accurate records and documentation in electronic medical record systems such as Epic. • Collaborate with healthcare providers and staff to optimize patient flow and scheduling. • Ensure compliance with organizational policies and procedures in all patient service activities. • Conduct follow-ups with patients regarding scheduling changes or additional requirements. • Provide excellent customer service by fostering a welcoming and supportive environment. • Assist with supervisory oversight, ensuring quality control and adherence to service standards.
2026-03-10T00:00:00Z

Customer Service Associate

Sacramento, CA
onsite
Temporary
20 - 23 USD / Hourly
Position SummaryWe are seeking a reliable and customer-focused individual to join our team as a Part-Time Customer Service Associate. This role is essential for starting the day smoothly by opening the office and providing exceptional support to our clients during morning hours. Schedule <ul><li>Part-time: 6:45 AM to 11:15 AM, Monday through Friday.</li></ul>Key Responsibilities<ul><li>Open the office each morning, ensuring all systems are operational and the workspace is prepared for the day.</li><li>Handle incoming customer inquiries via phone, email, and in-person, resolving issues promptly and professionally.</li><li>Assist with administrative tasks such as scheduling appointments, processing payments, and maintaining records.</li><li>Provide friendly and efficient service to enhance customer satisfaction.</li></ul>
2026-02-27T00:00:00Z

Customer Success Specialist

Sacramento, CA
onsite
Temporary
20 - 23 USD / Hourly
Job SummaryWe are seeking a motivated Customer Service Specialist to handle incoming customer inquiries via phone. This is a temporary contract position starting in early April and running through November, ideal for individuals with strong communication skills and proficiency in Microsoft Excel. You'll be part of a collaborative team focused on resolving issues efficiently and maintaining accurate records.Key Responsibilities<ul><li>Manage a high volume of incoming calls from customers, providing timely and professional assistance.</li><li>Listen actively to customer needs, troubleshoot problems, and offer solutions or escalate as needed.</li><li>Use Microsoft Excel to log call details, track customer interactions, and generate basic reports.</li><li>Maintain accurate documentation of customer inquiries and resolutions in our systems.</li><li>Collaborate with team members to ensure consistent service quality.</li><li>Adhere to company policies and procedures for data privacy and customer handling.</li></ul>
2026-02-13T00:00:00Z