<p>*Email valerie.montoya@rht(.com) for consideration* </p><p><br></p><p>Robert Half is seeking a <strong>Telecommunications Lead</strong> to support and oversee enterprise telecom infrastructure for a globally recognized arts and cultural organization. This role will be responsible for leading telecom operations, managing vendors, and driving modernization efforts across voice, data, and unified communications platforms.</p><p><br></p><p>5–10+ years of experience in telecommunications or unified communications</p><p>Proven experience leading or owning telecom environments in enterprise settings</p><p>Strong expertise in:</p><ul><li>VoIP technologies (SIP, RTP, call routing)</li><li>PBX systems (Cisco Call Manager, Avaya, or similar)</li><li>Unified communications platforms (e.g., Microsoft Teams Voice)</li></ul><p>Experience working with telecom carriers and managing vendor relationships</p><p>Solid understanding of networking fundamentals (QoS, VLANs, WAN/LAN)</p><p>Ability to troubleshoot complex voice and connectivity issues</p>
<p>We are looking for an experienced and dedicated Sr Service Desk specialist to join our team in Los Angeles, California. In this role, you will provide high-level remote support in a formal business environment, ensuring exceptional customer service and technical assistance to end users. This is a contract-to-permanent position, offering an excellent opportunity to showcase your skills and grow within a dynamic organization.</p><p><br></p><p>Responsibilities:</p><p>• Deliver outstanding remote technical support to end users, addressing hardware, software, and connectivity issues promptly.</p><p>• Maintain clear and attentive communication while assisting executives and other users with technical challenges.</p><p>• Document all support activities thoroughly to ensure accurate tracking and resolution.</p><p>• Collaborate with team members to identify and implement solutions for recurring technical issues.</p><p>• Provide guidance and training to users on system functionalities and best practices.</p><p>• Monitor and respond to service desk tickets within established timelines, ensuring efficient resolution.</p><p>• Stay updated on current technologies to better support end users and improve service delivery.</p><p>• Adhere to organizational policies and procedures while maintaining a high level of integrity.</p><p>• Utilize remote access tools effectively to troubleshoot and resolve issues.</p><p>• Support system changes or upgrades as needed, ensuring minimal disruption to operations.</p>
We are looking for an experienced Operations Specialist to join our team in City of Industry, California. This contract-to-permanent position is ideal for a motivated, detail-oriented candidate with a strong background in import operations and customer service. The role requires a proactive individual who can manage complex shipments, collaborate with cross-functional teams, and ensure exceptional service delivery.<br><br>Responsibilities:<br>• Monitor and process customer orders for both international and domestic shipments, ensuring timely delivery and cost efficiency.<br>• Provide detailed shipment updates and status reports to customers, agents, and overseas branch offices.<br>• Handle a high volume of shipments, optimizing processes to improve operational efficiency.<br>• Collaborate with the Operations Team and Operations Manager to support key functions and resolve issues.<br>• Address and resolve customer complaints or problems promptly and effectively.<br>• Negotiate with suppliers, vendors, agents, and customers to maintain strong business relationships.<br>• Offer guidance and leadership to the Operations Team, sharing expertise to foster growth and teamwork.<br>• Demonstrate a positive and collaborative attitude while contributing to team success.
We are looking for a skilled Routing Specialist to join our logistics team in South Gate, California. In this contract-to-permanent role, you will play a pivotal part in ensuring the efficient movement of goods by designing and managing transportation schedules while maintaining compliance. This position offers an excellent opportunity to contribute to a dynamic industry and grow your career within logistics.<br><br>Responsibilities:<br>• Develop and implement optimized routing plans to ensure timely and cost-effective deliveries.<br>• Utilize Microsoft Excel for data analysis, tracking shipments, and generating detailed reports.<br>• Coordinate with drivers, dispatchers, and warehouse staff to streamline communication and delivery processes.<br>• Monitor transportation schedules and proactively address any delays or operational challenges.<br>• Maintain detailed records of routes, schedules, and associated costs for accurate reporting.<br>• Communicate effectively with internal teams and external stakeholders to ensure smooth logistics operations.<br>• Ensure all transportation activities comply with company policies and industry regulations.<br>• Collaborate with team members to identify opportunities for process improvement within logistics workflows.<br>• Provide support for billing functions and ensure accurate documentation of logistics transactions.
<p>*Email valerie.montoya@rht(.com) for consideration* </p><p><br></p><p>Robert Half is seeking an IT Support Specialist with 5+ years of experience providing Tier 1–3 technical support in enterprise environments. Strong hands-on experience with Microsoft Intune, Azure Active Directory (Azure AD), and Microsoft 365 administration. Proven ability to troubleshoot hardware, software, networking, and cloud-based systems while delivering excellent end-user support in hybrid and remote environments.</p>
<p>We are seeking an experienced Medical Billing Specialist to manage end‑to‑end billing functions for a multi‑specialty healthcare practice. This role is responsible for claim submission, payer follow‑up, collections, and quality control across multiple providers, with exposure to concierge and out‑of‑network billing models. The ideal candidate is detail‑oriented, payer‑savvy, and comfortable managing both payer and patient communications while driving A/R resolution.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage end‑to‑end medical billing, including claim submission, follow‑ups, payment resolution, and collections</li><li>Review charges and support coding accuracy for approximately 3–4 multi‑specialty providers prior to claim submission</li><li>Perform quality control and audit reviews of billing work completed by the billing team</li><li>Handle courtesy out‑of‑network (OON) billing and support concierge‑model practices</li><li>Manage high‑volume phone and email correspondence with insurance payors and patients</li><li>Follow up on unpaid, denied, or underpaid claims to reduce A/R backlog</li><li>Support sales collections and reimbursement initiatives</li><li>Maintain accurate billing documentation and detailed account notes</li><li>Ensure compliance with payer requirements, internal workflows, and industry best practices</li></ul><p><strong>Benefits: </strong>Medical, Dental and Vision Insurance. 401K Retirement, Sick Time Off and Tuition Reimbursement.</p>