<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!</p><p>· Assist customers in Spanish and English over the phone </p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems </p><p><br></p><p><br></p>
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!</p><p>· Assist customers in Spanish and English over the phone</p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems</p><p><br></p>
<p>A Healthcare Company is seeking a compassionate and detail-oriented Medical Customer Service Representative to join a busy healthcare team in the South Bay. This role is ideal for someone who enjoys helping patients, answering questions, and providing excellent support in a fast-paced medical environment. The Medical Customer Service Representative will serve as a key point of contact for patients, assisting with scheduling, insurance-related questions, and general office support while helping ensure a positive patient experience.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the first point of contact for patients by phone and in person</li><li>Answer patient questions regarding appointments, services, insurance, and general office information</li><li>Schedule, confirm, and reschedule appointments as needed</li><li>Verify patient demographics, insurance information, and required documentation</li><li>Assist with patient check-in and check-out processes</li><li>Collect copays and help address basic billing or account questions</li><li>Maintain accurate patient records in EMR and internal systems</li><li>Route messages to clinical staff and follow up with patients as needed</li><li>Coordinate with front office and clinical teams to support smooth daily operations</li><li>Provide professional, courteous, and patient-focused service at all times</li></ul><p><strong>Benefits: </strong>Medical, Dental and Vision Insurance. 401K Retirement, Sick Time Off and Tuition Reimbursement.</p>
We are looking for a Customer Service Representative to join a construction and contractor-focused team in Ontario, California. This Contract position is ideal for someone who enjoys supporting customers, handling a steady volume of calls, and ensuring orders are processed accurately. The person in this role will serve as a key point of contact for incoming inquiries while delivering attentive service and dependable follow-through.<br><br>Responsibilities:<br>• Respond to incoming customer calls with care, providing clear information and timely support.<br>• Assist customers with questions related to products, services, and order status while maintaining a high standard of service.<br>• Enter customer orders accurately into the appropriate system and verify details to reduce processing errors.<br>• Make outbound calls when needed to confirm information, provide updates, or follow up on customer requests.<br>• Document customer interactions thoroughly so inquiries, concerns, and resolutions are properly tracked.<br>• Coordinate with internal teams to help resolve service issues and ensure customer needs are addressed efficiently.<br>• Manage multiple requests in a fast-paced call center environment while maintaining attention to detail.<br>• Support day-to-day service operations by identifying customer concerns and escalating more complex matters when appropriate.
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Apply today for immediate consideration. </p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems</p><p><br></p>
We are looking for a Customer Service Representative to support clients in the health pharm/biotech industry from our California location. This contract opportunity with permanent potential is ideal for someone who thrives in a fast-moving environment and enjoys guiding customers through questions, orders, and service concerns with professionalism and care. The person in this role will act as a dependable point of contact, coordinate with internal teams to bring issues to resolution, and help maintain a high standard of service for every interaction.<br><br>Responsibilities:<br>• Manage customer inquiries by phone and email, providing accurate information and a responsive service experience.<br>• Take ownership of customer concerns from initial contact through final resolution, partnering with internal departments to ensure timely follow-up.<br>• Process orders, support shipping and delivery updates, and assist with customer account setup activities as needed.<br>• Use multiple business systems throughout the day to document activity, review account details, and complete service-related tasks.<br>• Escalate recurring service issues or customer dissatisfaction to management with clear and timely feedback.<br>• Contribute to assigned projects and provide support for additional operational needs as business demands change.<br>• Maintain detailed and accurate records while handling data entry and customer documentation with care.<br>• Support workload demands that may occasionally require overtime based on team or business needs.
We are looking for an experienced Senior Customer Service Representative to join our team on a long-term contract basis. Based in Irvine, California, this role involves coaching, training, and supporting customer service teams to achieve excellence in performance and customer satisfaction. The ideal candidate is passionate about fostering growth and enhancing service quality.<br><br>Responsibilities:<br>• Evaluate and monitor customer service calls to ensure compliance, accuracy, and exceptional customer experiences.<br>• Provide timely feedback and coaching to improve team performance in sales and service.<br>• Develop and facilitate dynamic training programs, workshops, and interactive role-playing sessions.<br>• Partner with leadership to identify key training areas and implement improvement strategies.<br>• Analyze performance metrics and trends, delivering actionable insights to management.<br>• Cultivate a positive team environment that encourages growth and motivation.<br>• Ensure adherence to organizational standards and customer service best practices.<br>• Stay updated on industry trends and apply them to enhance training processes.<br>• Collaborate with cross-functional teams to optimize customer service operations.
<p>A Large Healthcare Company located in the San Fernando Valley is in the immediate need of a Patient Account Representative. The Patient Account Representative is ideal for someone that had 2+ years of experience in medical billing and/or collections. The Patient Account Representative will be responsible for managing patient accounts, resolving billing issues, processing payments, and working with patients, insurers, and internal departments to ensure accurate and timely account resolution.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Review and manage patient accounts to ensure accurate billing and timely follow-up</li><li>Contact insurance companies, patients, and hospital departments regarding claim status, payment issues, and account discrepancies</li><li>Process payments, adjustments, refunds, and account updates in accordance with hospital policies</li><li>Investigate and resolve denied, underpaid, or unpaid claims</li><li>Assist patients with billing questions, payment arrangements, and financial responsibility explanations</li><li>Maintain accurate documentation of account activity in billing and hospital systems</li><li>Ensure compliance with HIPAA, hospital policies, and applicable billing regulations</li><li>Support month-end reporting and account reconciliation activities as needed</li></ul>
<p>We are looking for an <strong>Inside Sales Representative</strong> to support revenue-generating efforts and maintain strong customer engagement in a fast-paced, high-volume environment. This <strong>contract role </strong> is ideal for someone who is detail-oriented, organized, and comfortable managing both administrative and customer-facing responsibilities. The position will support the West Hills team and requires working onsite five days a week.</p><p><strong>Responsibilities:</strong></p><p>• Manage and monitor a shared inbox, responding to inbound leads and nurturing opportunities through timely follow-up and professional communication.</p><p>• Enter, track, and update leads within Salesforce, ensuring data integrity and accuracy at all times.</p><p>• Utilize tools such as ZoomInfo and Salesforce Navigator to research and identify key contact information.</p><p>• Support day-to-day sales operations by maintaining CRM data, updating records, and handling administrative tasks.</p><p>• Navigate and manage multiple client and internal portals, including Arriba, to support order and account processes.</p><p>• Assist with order management and ensure accurate data entry across systems.</p><p>• Maintain clear, professional communication with customers and internal teams while providing a high level of service.</p><p>• Thrive in a high-volume environment, staying organized and calm under pressure while managing competing priorities.</p><p>• Collaborate with team members and participate in cross-training to ensure a smooth transition as the current employee exits.</p><p><strong>Qualifications:</strong></p><p>• Previous inside sales, customer service, or administrative experience preferred</p><p>• Experience with CRM systems (Salesforce preferred) and lead generation tools (ZoomInfo, Sales Navigator)</p><p>• Strong attention to detail and data accuracy</p><p>• Excellent written and verbal communication skills with a professional, customer-facing approach</p><p>• Proficiency in Microsoft Office and Outlook</p><p>• Ability to manage multiple tasks in a fast-paced environment</p><p>• Order management experience is a plus</p>
We are looking for an Inside Sales Representative to join a growing team in California. This contract opportunity with potential for a permanent role is ideal for someone who enjoys building customer relationships, identifying sales opportunities, and contributing to revenue growth in a fast-paced environment. The person in this role will support day-to-day sales efforts, work closely with customers to understand purchasing needs, and help drive consistent business results.<br><br>Responsibilities:<br>• Develop and maintain strong relationships with customers to encourage repeat business and long-term account growth.<br>• Proactively contact prospective and existing clients to identify needs, present product solutions, and expand sales opportunities.<br>• Prepare quotes, process orders, and follow through on customer requests to ensure timely and accurate service.<br>• Monitor sales activity and account performance to support revenue goals and overall business growth.<br>• Collaborate with internal teams to address customer inquiries, resolve issues, and improve the overall buying experience.<br>• Track customer purchasing patterns and recommend products or programs that align with business needs.<br>• Maintain accurate records of sales conversations, order details, and pipeline activity within internal systems.
<p>We are looking for a confident and customer-focused Sales Support candidate from June 29th until July 2nd. Hours are 9:00am - 4:00pm. This temporary position centers on engaging travelers in a high-traffic area in Hollywood, introducing tour options, and helping drive ticket sales through approachable, informative conversations. The ideal candidate is comfortable initiating contact, promoting services with enthusiasm, and supporting the sales process from first interaction through order completion.</p><p><br></p><p>Responsibilities:</p><p>• Proactively engage pedestrians and travelers to spark interest in available tour experiences and encourage ticket purchases.</p><p>• Share clear, persuasive information about tour offerings so customers can quickly understand options and make informed decisions.</p><p>• Distribute promotional materials in designated public areas to increase visibility and attract potential buyers.</p><p>• Support both walk-up and direct sales interactions, responding to questions and guiding customers through purchasing decisions.</p><p>• Process transaction details accurately, including order entry and related sales documentation.</p><p>• Provide post-sale assistance by addressing customer concerns and helping ensure a positive booking experience.</p><p>• Contribute to daily sales goals by maintaining an efficient presence and consistently identifying new opportunities to connect with customers.</p>