We are looking for an experienced Senior Manager of Customer Experience & Loyalty Operations to join our team on a contract basis in El Segundo, California. In this role, you will play a pivotal part in enhancing customer satisfaction, loyalty, and retention strategies for subscription-based beauty brands. The position requires a strong focus on operational excellence, vendor management, and collaboration across departments to drive impactful initiatives.<br><br>Responsibilities:<br>• Develop and implement customer experience and retention strategies to enhance satisfaction and engagement.<br>• Design and manage loyalty programs, including Surprise & Delight initiatives tailored to customer tenure and behavior.<br>• Oversee vendor operations and ensure adherence to quality standards through performance reviews and coaching.<br>• Optimize CX tools and platforms such as Zendesk, Ada, Shopify, and Recharge to improve efficiency and customer support.<br>• Analyze data trends and create actionable insights to address customer pain points and improve retention.<br>• Collaborate with Product, Marketing, and Creative teams to align customer experience with campaigns and brand strategies.<br>• Act as a key escalation point for complex customer issues, ensuring timely resolution and customer satisfaction.<br>• Monitor key performance metrics and provide regular reports to identify opportunities for improvement.<br>• Lead team meetings and contribute to performance reviews, emphasizing continuous growth and optimization.<br>• Partner with technical teams to recommend enhancements to processes and tools for better customer service delivery.
We are looking for a dedicated Customer Support Specialist to join our team in Los Angeles, California. In this role, you will be the primary point of contact for customers, ensuring their inquiries and concerns are addressed promptly and professionally. You will collaborate closely with internal departments to deliver exceptional service, maintain accurate documentation, and contribute to the overall success of our operations.<br><br>Responsibilities:<br>• Respond to customer inquiries regarding product details, order placements, shipping updates, and repair services.<br>• Address and resolve customer complaints or issues with efficiency and professionalism.<br>• Maintain detailed records of customer interactions and ensure timely follow-ups as necessary.<br>• Partner with internal teams such as Sales, Production, and Shipping to effectively manage complex customer concerns.<br>• Handle sales orders for customer purchases and inventory items, ensuring accuracy and timeliness.<br>• Prepare sales orders and job envelopes, and organize daily shipments to meet operational deadlines.<br>• Collaborate with the owner to design new styles and contribute ideas for innovative products.<br>• Create invoices for completed custom orders, repairs, and wholesale shipments, ensuring accuracy in pricing and materials used.<br>• Verify all documentation, including certificates, appraisals, and photos, is included with final invoices or shipments.<br>• Conduct quality checks to confirm the accuracy of labor charges, gemstones, and metals used in customer orders.
<p><strong>About the Role</strong></p><p>We’re seeking an enthusiastic and organized <strong>Sales Coordinator</strong> to join a fast-paced and dynamic team in <strong>Downtown Los Angeles</strong>. This position offers an excellent opportunity to gain hands-on experience in sales operations, client relations, and administrative support within a collaborative environment.</p><p>The Sales Coordinator will play a key role in helping the sales team stay organized and efficient by managing communications, tracking deliverables, and supporting day-to-day operations.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide administrative and operational support to the sales team.</li><li>Coordinate sales activities, including scheduling meetings, preparing materials, and maintaining documentation.</li><li>Assist with managing communication between internal teams, clients, and external vendors.</li><li>Maintain and update sales reports, databases, and tracking systems.</li><li>Prepare presentations, proposals, and follow-up correspondence for potential and existing clients.</li><li>Track deadlines and ensure contract terms, deliverables, and client requests are met.</li><li>Support logistics for meetings, events, and promotional activities.</li><li>Perform general administrative duties such as data entry, file management, and expense tracking.</li></ul><p><br></p>
<p>Robert Half is seeking a Legal Client Solutions Manager focused on Business Development to join our award-winning Legal Recruiting team in Los Angeles!</p><p><br></p><p>For over 75 years we have provided candidates with gainful employment opportunities and companies the contract, consulting and direct-hire talent they need to grow their business. Our business is stable, the future is bright, and we’re excited you’re considering a career with us!</p><p><br></p><p>How you will contribute as our Legal Client Solutions Manager:</p><ul><li>Use proven legal and/or recruiting background to develop and grow a client base by marketing our suite of services for contract, project based, and consulting legal talent.</li><li>Represent our clients as an external ambassador – promoting their company, culture, and active recruitments (i.e., “sell their story”).</li><li>Actively market recruited talent with in-demand skillsets to existing and prospective clientele.</li><li>Conduct virtual and in-person meetings with key hiring managers to senior-level executives, for the purpose of understanding our clients’ hiring needs and positioning them to attract and retain top talent.</li><li>Leverage networking groups, alumni associations, social media, and technology tools to identify active/passive job seekers and prospective clients.</li><li>Provide the highest quality customer service to both clients and candidates.</li></ul><p><br></p><p>You should apply if:</p><ul><li>You have previous experience working in the legal industry, a staffing agency or a sales’ position with competitive KPI's.</li><li>Competitive and motivated by earning unlimited commission.</li><li>Are driven and work well self-directed.</li><li>Bachelor’s degree.</li><li>Able to come on-site three days a week in Westwood</li></ul><p><br></p><p>What awaits you:</p><ul><li>Hybrid remote work options</li><li>Attractive compensation and lucrative bonus potential</li><li>Potential in-country and worldwide career mobility</li><li>Individual and team rewards and recognition (global recognition opportunities)</li><li>Investment in AI and other technology to enable your success</li><li>Modern benefits, including parent-resources and voluntary benefits like pet insurance for pet-parents</li></ul><p><br></p><p>We want to fuel your career as a Client Solutions Manager. It’s an incredible time to consider a career in legal staffing! Apply today!</p><p><br></p><p>To apply directly, send resume to Stephanie(dot)Elliott(at)RobertHalf(dot)(com) Or call for Stephanie Elliott at 424-270-1740.</p>
<p>We are looking for a detail-oriented Operation Specialist to join our team on a contract basis in Carlsbad, California. In this role, you will be responsible for accurately entering and managing data while supporting various administrative tasks. This position requires strong organizational skills and proficiency in handling digital tools to ensure seamless workflow and data accuracy.</p><p><br></p><p>Responsibilities:</p><p>• Enter and update data with precision and efficiency across multiple platforms.</p><p>• Organize and maintain digital and physical files to ensure easy access and proper storage.</p><p>• Perform calculations and verify data accuracy to eliminate errors.</p><p>• Scan and digitize documents while ensuring all files are properly categorized.</p><p>• Respond to email correspondence promptly and professionally.</p><p>• Utilize Microsoft Excel and Word to create and edit documents and spreadsheets.</p><p>• Conduct routine checks to validate data integrity and resolve discrepancies.</p><p>• Support customer service activities by providing accurate data and documentation.</p><p>• Prepare reports and summaries as needed to assist in business operations.</p><p>• Collaborate with team members to streamline data entry processes and improve efficiency.</p>
<p>Robert Half is seeking a reliable and professional <strong>Front Desk Coordinator/Receptionist</strong> for one of our valued clients in Azusa. This is a <strong>part-time temp-to-hire opportunity</strong> for someone who enjoys creating a welcoming office environment and providing exceptional administrative support.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Greet and assist visitors, clients, and vendors in a friendly and professional manner</li><li>Answer, screen, and direct incoming calls to appropriate departments or staff</li><li>Manage incoming and outgoing mail, packages, and deliveries</li><li>Perform general clerical duties, including filing, copying, scanning, and data entry</li><li>Maintain front desk and common areas to ensure a clean, organized workspace</li><li>Assist with scheduling meetings and coordinating office activities</li><li>Handle basic accounting support such as creating and processing invoices</li><li>Support various departments with administrative tasks as needed</li></ul>
<p>A high-end coworking space in Beverly Hills is hiring a General Manager on a contract basis for 6 months. As the General Manager, you will be responsible for overseeing the daily operations and long-term strategy of a coworking location. Your responsibilities will include maintaining operational excellence, managing the profit and loss (P& L) performance, driving sales and growth, delivering exceptional member experiences, and leading your on-site team effectively.</p><p><br></p><p>Key Responsibilities:</p><p>Team Management</p><p>• Manage and oversee the performance of the onsite coworking team.</p><p>• Support team members in their professional growth and provide ongoing training and mentorship.</p><p>• Drive motivation, accountability, and performance across areas such as sales, operations, member experience, finance, and hospitality.</p><p><br></p><p>Sales & Business Development</p><p>• Lead the end-to-end sales process, including tours, pitches, negotiations, and contract execution, ensuring the space meets and maintains target occupancy.</p><p>• Build and manage a strong pipeline of leads while maintaining current member retention efforts.</p><p>• Collaborate with the sales and leasing teams to execute successful strategies for lease-up campaigns as needed.</p><p>• Focus on member renewals by arranging meetings and negotiating terms to achieve a high renewal rate.</p><p><br></p><p>Operations</p><p>• Ensure the coworking space meets high standards of quality and member satisfaction through consistent day-to-day operational oversight.</p><p>• Organize and manage member move-ins and move-outs, ensuring seamless experiences.</p><p>• Maintain vendor and partner relationships to ensure efficient and cost-effective operations.</p><p>• Identify and resolve member concerns while conducting regular feedback analyses.</p><p><br></p><p>Hospitality & Events</p><p>• Deliver exceptional, personalized member experiences by providing proactive, warm, and consistent service.</p><p>• Develop and implement community-building strategies and events to create meaningful member connections.</p><p>• Plan and oversee events, including budgeting, with a focus on enhancing the member experience.</p><p>• Collaborate with partners and stakeholders to increase the range of activities while optimizing costs.</p><p><br></p><p>Finance</p><p>• Manage and monitor the monthly profit and loss (P& L) reports, ensuring financial targets are met.</p><p>• Review and analyze expenses to identify cost-saving opportunities while maintaining operational quality.</p><p>• Oversee accurate and timely billing processes and ensure all accounts receivable are up to date.</p><p><br></p><p>The ideal candidate will have 3-6 years of experience in coworking, hospitality, sales, or operations. Strong background in sales, customer service, and business operations is essential. This is a fully onsite role in Beverly Hills, Monday – Friday from 9-5:30PM. Pay is based on experience, between $25-30/hr.</p>
<p>A dynamic and well-established <strong>real estate firm in Carlsbad</strong> is seeking an experienced <strong>Office Manager</strong> to oversee daily operations, support a busy team, and ensure the office runs seamlessly. This role blends administrative excellence, client interaction, and organizational leadership — ideal for someone who thrives in a fast-paced, relationship-driven environment. As the central hub of the office, you’ll coordinate administrative functions, manage vendor relationships, assist with onboarding, and keep communication flowing between agents, property managers, and clients.</p><p><br></p><p><u>💼 </u><strong><u>Key Responsibilities</u></strong></p><ul><li>Oversee day-to-day office operations, including scheduling, supply management, and vendor coordination.</li><li>Support agents and property managers with document preparation, listings, and transaction files.</li><li>Maintain organized systems for contracts, leases, and compliance documentation.</li><li>Assist with client communications and ensure all interactions reflect the company’s professionalism and brand standards.</li><li>Manage office budgets, invoices, and expense reporting.</li><li>Coordinate team meetings, events, and trainings.</li><li>Contribute to onboarding and HR support for new hires.</li></ul>
We are looking for a dedicated Customer Service Representative to join our team in Costa Mesa, California. In this role, you will provide exceptional support to customers by addressing inquiries, resolving issues, and assisting with navigating our website and related tools. This is a Contract-to-Permanent position, offering an excellent opportunity for growth and long-term employment.<br><br>Responsibilities:<br>• Respond to a high volume of inbound customer calls daily, ensuring all inquiries are addressed promptly and professionally.<br>• Assist customers with navigating the company website, including locating specific information and troubleshooting login issues.<br>• Provide guidance to users experiencing challenges with new system features or updates.<br>• Maintain accurate records of customer interactions and resolutions using CRM tools.<br>• Collaborate with internal teams to escalate and resolve complex issues efficiently.<br>• Offer exceptional service to enhance customer satisfaction and build long-term relationships.<br>• Utilize Office Suite tools to document and manage customer data effectively.<br>• Stay updated on product knowledge and company processes to provide accurate information.<br>• Handle customer concerns with patience and professionalism, ensuring a positive experience.
We are looking for an experienced Account Manager to join our team on a contract basis in Los Angeles, California. This position focuses on delivering exceptional service to clients by overseeing operational excellence, optimizing processes, and driving continuous improvement initiatives. The ideal candidate will lead teams effectively to meet performance goals and ensure seamless communication between operations and client services.<br><br>Responsibilities:<br>• Oversee the quality of service delivery across the client’s Reprographics Office printer fleet.<br>• Implement and maintain standardized processes for all operational activities.<br>• Monitor operational controls and ensure timely fulfillment of management reporting requirements.<br>• Execute action items outlined in account plans to drive client satisfaction.<br>• Foster open communication between operations and client services to address critical issues effectively.<br>• Manage staff performance by setting clear objectives, providing feedback, and encouraging skill development.<br>• Promote a culture of continuous improvement and high performance within the team.<br>• Investigate and resolve escalated client issues, ensuring significant matters are communicated to leadership.<br>• Analyze and manage performance metrics against contract targets to achieve operational goals.<br>• Train and mentor team members, offering development opportunities to enhance their skills and expertise.
We are looking for an experienced Operations Specialist to join our team in Rancho Cucamonga, California. In this Contract-to-Permanent position, you will play a key role in managing customer accounts, ensuring smooth supply chain operations, and maintaining inventory accuracy. This is an excellent opportunity for a detail-oriented individual with a background in logistics, customer service, and inventory management.<br><br>Responsibilities:<br>• Serve as the main point of contact between the office and warehouse, ensuring seamless communication and understanding of customer needs.<br>• Oversee and coordinate supply chain activities, including inventory management, storage, and transportation.<br>• Plan and track shipments to meet customer requirements, ensuring timely delivery and accurate documentation.<br>• Maintain detailed records of warehouse stock, inventory transfers, and shipping costs.<br>• Analyze and optimize logistical processes to improve efficiency and productivity.<br>• Review and process purchase orders while ensuring compliance with customer specifications.<br>• Monitor shipments to address any delays, discrepancies, or other issues proactively.<br>• Communicate with customers to confirm shipment details, resolve inquiries, and provide timely updates.<br>• Identify and report non-moving inventory or unusual usage patterns to maintain optimal stock levels.<br>• Generate and send invoices within a set timeframe, ensuring accuracy and completeness.
We are looking for a skilled Support Analyst to join our team on a long-term contract basis in Torrance, California. In this role, you will provide first-level support for the Interactive Network Service Desk, ensuring smooth and efficient operations. This opportunity is ideal for candidates who excel in troubleshooting and have a strong background in customer support and technical problem-solving.<br><br>Responsibilities:<br>• Provide first-level technical support for the Interactive Network Service Desk, addressing and resolving user issues promptly.<br>• Assist with workstation support, ensuring all hardware and software operate effectively.<br>• Collaborate with team members to troubleshoot and resolve technical challenges.<br>• Utilize R code to analyze and solve system-related issues as needed.<br>• Support bilingual users by providing effective communication and tailored assistance.<br>• Maintain detailed documentation of technical issues and solutions for future reference.<br>• Ensure timely escalation of complex issues to the appropriate teams or levels of support.<br>• Contribute to improving service desk processes and enhancing overall efficiency.<br>• Deliver exceptional customer service while managing multiple support requests.
<p>We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Beverly Hills, California. This role is ideal for someone passionate about delivering exceptional client experiences and is familiar with banking or customer service environments. You will play a vital part in supporting commercial banking operations while maintaining compliance and ensuring customer satisfaction. This a 2-month temporary role covering a medical leave coverage. The position has the potential to extend or go permanent. It's on-site, Monday through Friday, 8:30am to 4:30pm.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary point of contact for customer inquiries, ensuring prompt resolution and maintaining client satisfaction.</p><p>• Utilize case management tools to prioritize tasks, track progress, and meet service-level agreements.</p><p>• Build strong partnerships with internal teams, including operations and banking departments, to ensure seamless communication and efficient task management.</p><p>• Handle daily client requests, including funds transfers, account maintenance, and loan servicing, with accuracy and professionalism.</p><p>• Collect and process necessary documentation for account openings while coordinating with clients and internal teams.</p><p>• Perform call-backs to verify and authenticate client transactions, ensuring compliance and security protocols are followed.</p><p>• Support teller operations when needed to ensure smooth banking processes.</p><p>• Participate in projects aimed at improving client experience, optimizing workflows, and enhancing data integrity.</p><p>• Independently manage assignments with a focus on integrity, accountability, and adherence to company policies and compliance requirements.</p>
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Whittier, California. In this role, you will serve as the primary point of contact for customers, providing timely information and resolving issues related to shipments and services. Your ability to collaborate across departments and maintain clear communication will be essential to delivering exceptional customer experiences.<br><br>Responsibilities:<br>• Address and resolve both domestic and international mail hold issues promptly.<br>• Document detailed notes in Salesforce for all hold cases and update client information as required.<br>• Act as a liaison between distribution centers and customers to ensure issues are resolved effectively.<br>• Collaborate with sales, operations, and other departments to resolve customer concerns.<br>• Identify customer needs proactively and provide tailored recommendations.<br>• Conduct customer training sessions on web portal usage and company-specific data systems.<br>• Maintain high service levels by ensuring thorough communication, project implementation, and follow-up.<br>• Foster a team-oriented environment to enhance collaboration and efficiency.<br>• Adapt to flexible work schedules based on business requirements.<br>• Perform additional duties as assigned to support operational goals.
<p>We are looking for a skilled Accounting Manager/Supervisor to lead and oversee critical financial processes within our organization. This role involves managing month-end close activities, ensuring the accuracy of the general ledger, and preparing financial statements. The ideal candidate will have a strong banking background in accounting, excellent analytical skills, and a proven ability to lead a team effectively.</p><p><br></p><p><strong> </strong></p><p><strong>POSITION RESPONSIBILITIES</strong></p><p>· Responsible for preparing & posting journal entries including callback</p><p>· Responsible for GL suspense correction daily and follow up on any suspense items</p><p>· Review & Prepare daily CD Maturity & Renewal report </p><p>· Review Unposted GL, Application Exception report & GL Balancing report</p><p>· Performs daily and monthly reconciliations of various general ledger accounts</p><p>· Prepares monthly general ledger journal entries and assists with the closing of month-end</p><p>· Perform monthly statement reconciliations</p><p>· Prepare journal entries for SBA Loan Sales, SBA Deferred Fee & Cost</p><p>· Coordinate interest wire preparation & renew notice to branch for State CDs</p><p>· Provide direct accounting assistance to Controller</p><p>· Complies fully with all Bank policies and procedures as well as all regulatory requirements (e.g. Bank Secrecy Act, Anti-Money Laundering, Code of Conduct, and etc.). Must complete all required training. </p>
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. In this role, you will play a key part in ensuring customer satisfaction by providing timely and detail-oriented support to our clients. This is a Contract-to-Permanent position, offering an excellent opportunity for growth within a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Provide assistance to customers with inquiries, order status updates, returns, and account-related concerns.<br>• Resolve customer issues with a focus on accuracy and thoroughness to ensure all concerns are addressed.<br>• Build strong relationships with clients to encourage loyalty and repeat business.<br>• Translate or explain product information and marketing materials for multilingual audiences when needed.<br>• Collaborate with internal teams to streamline processes and enhance the customer experience.<br>• Represent the company as a brand ambassador by embodying our values and enthusiasm for our products.<br>• Manage and prioritize multiple tasks in a fast-paced environment while maintaining professionalism.<br>• Handle inbound and outbound calls efficiently to address customer needs.<br>• Utilize call center systems and tools to ensure seamless communication and record-keeping.
<p>Robert Half is currently seeking a Service Desk Engineer for a client located in Burbank, CA. Service Desk Engineer will be responsible for assisting end users that are remote with support via phone, email, etc.</p><p><br></p><p><strong>Must Haves:</strong></p><ul><li>VP Level support</li><li>Strong in JAMF/ MDM platform management</li><li>ITAM Maintenance</li><li>Window 11 migrations</li><li>MFA Set up</li><li>Imaging</li><li>iOS and Android </li></ul><p><br></p><p><br></p>
We are looking for a detail-oriented and customer-focused Bank Teller to join our team on a contract basis. In this role, you will assist customers with their banking transactions, provide exceptional service, and support various operational tasks. This position is based in Hacienda Heights, California, and offers an excellent opportunity to gain experience in the banking industry.<br><br>Responsibilities:<br>• Process customer transactions accurately and efficiently, including deposits, withdrawals, and payments.<br>• Respond to customer inquiries and resolve issues with professionalism and a focus on satisfaction.<br>• Handle inbound and outbound calls to assist customers with account-related questions or transactions.<br>• Maintain accurate records by performing data entry and updating customer information as needed.<br>• Support the scheduling of appointments and ensure timely follow-ups with clients.<br>• Assist with bank transactions and ensure compliance with all policies and procedures.<br>• Collaborate with team members to ensure smooth daily operations and address customer needs.<br>• Utilize Microsoft Excel and Word for reporting and documentation purposes.<br>• Manage email correspondence and provide timely responses to customer inquiries.<br>• Perform order entry tasks and maintain an organized workflow.
<p>Do you have a knack for establishing and regulating an organization's accounting and finance procedures? If you're a practical Accounting Manager, this might be the job for you. Consider this position if you want to feel appreciated in your day-to-day work and be rewarded for your efforts. If you can take charge of daily operations, such as preparing and/or reviewing appropriate ledger entries and reconciliations, maintaining the general ledger system, preparing monthly, quarterly and annual financial statements, assisting with regulatory reporting as applicable, and related duties, you might be right for this Accounting Manager position with a burgeoning, innovative Local Government company. Located in the Long Beach, California area, this Accounting Manager position would be on a permanent basis. Apply today with Robert Half!</p><p><br></p><p>Responsibilities</p><p><br></p><p>- Ensure close deadlines are met by encouraging and managing the accounting team performance during the closing process</p><p><br></p><p>- Organize a variety of technical accounting analyses, procedures, and policies</p><p><br></p><p>- Possess a working knowledge of enterprise resource planning (ERP) systems</p><p><br></p><p>- Provide regular review and analysis of balance sheets and income statement accounts owned by the Senior Accountant</p><p><br></p><p>- Work closely with FP& A and accounting management to create relevant and timely reports on financial data analytics like the monthly flash report, key financial metrics, and actual spend against budgets/outlook</p><p><br></p><p>- Contribute to the preparation of GAAP financial statements through data analysis, document preparation, integrity validation, and reconciliation processes</p><p><br></p><p>- Assist in the implementation of NetSuite Financials, including system and process design, data migration, testing, training, and go-forward system administration</p><p><br></p><p>For confidential consideration, please email your Robert Half recruiter. If you're not currently working with anyone at Robert Half, please click "Apply" or call 562-800-3963 and ask for David Bizub. Please reference job order number 00460-0012837948. email resume to [email protected]</p>
<p>Are you passionate about wellness, beauty, and helping people feel their best? A luxurious and fast-growing <strong>MedSpa and Wellness Center in Carlsbad</strong> is looking for an energetic <strong>Front Desk Associate</strong> to join their vibrant team. This isn’t your average front desk role — you’ll be the first warm smile that clients see when they arrive and the last friendly face they remember when they leave. You’ll play a key role in creating a calming, five-star client experience that blends hospitality and professionalism.</p><p><br></p><p><strong>✨ What You’ll Do:</strong></p><ul><li>Welcome guests warmly, ensuring every client feels valued and comfortable.</li><li>Schedule appointments, confirm bookings, and manage provider calendars.</li><li>Handle payments, gift cards, and membership transactions accurately.</li><li>Maintain a polished and organized reception area that reflects our brand’s atmosphere.</li><li>Assist with product recommendations and promote ongoing promotions or loyalty programs.</li><li>Support providers and management with administrative and customer care needs.</li><li>Ensure privacy and confidentiality in accordance with company policies.</li></ul>
We are looking for a detail-oriented Administrative Assistant to join our team on a contract basis in Los Angeles, California. In this role, you will provide bilingual Spanish/English administrative support for our Family Resource Center program, ensuring the smooth execution of workshops, training events, and essential office functions. This is a fantastic opportunity to contribute to the impactful work of a non-profit organization.<br><br>Responsibilities:<br>• Coordinate and implement administrative tasks related to workshops and training sessions.<br>• Manage data collection and maintain organized records for program activities.<br>• Answer inbound calls and provide courteous assistance to program participants.<br>• Perform receptionist duties, including greeting visitors and managing inquiries.<br>• Handle data entry tasks with accuracy and attention to detail.<br>• Support the planning and execution of program events with logistical coordination.<br>• Collaborate with team members to ensure timely completion of administrative functions.<br>• Maintain office supplies and ensure the workspace is organized and efficient.<br>• Provide bilingual Spanish/English communication support for program needs.
<p>A high-end gift store located in Beverly Hills is looking for 2 Customer Service Specialists to start immediately. As our Customer Service Specialist, you will play a key role in ensuring clientele has a seamless experience in person, online, and by phone or email. You will be responsible for a variety of tasks, from handling orders, returns, back orders, complaints and damage claims. As the Customer Service Specialist, you will work onsite daily in Beverly Hills, and you must be available to work occasional weekends. Hours are 9:30am-6pm, parking is free, and pay is up to $25/hr.</p><p> </p><p>What You Will Do:</p><p>• Work with multiple operating systems to manage incoming, outgoing orders and point of sale transactions.</p><p>• Manage customer correspondence and ensure all communication is professional and timely. Maintain appropriate follow-through when necessary to build customer relationships.</p><p>• Partner with our sales team to ensure that all commitments to clients are being met and lend back-up sales support as needed.</p><p>• Assist clientele with returned merchandise and order cancelations, issuing refunds or credits based on our return policy.</p><p>• Coordinate with our buying office team on back orders to maintain accurate stock levels.</p><p>• Support our stockroom staff providing special handling instructions and managing the flow of merchandise from our warehouses.</p><p>• Perform data entry audits to ensure all account records are accurate and up to date and partner with our accounting team as necessary.</p><p>• Coordinate with our IT department to ensure that all e-commerce orders are paid in full prior to shipment.</p><p>• Partner with our marketing team for timely registry updates regarding product images.</p><p>• Work with our UPS representative to track missing packages and report damages to ensure we are reimbursed for the damaged or missing product.</p><p>• Communicate and schedule all engraving needs with our outside vendors and inspect merchandise for accuracy upon completion.</p><p>• Answer incoming switchboard calls and direct them to the correct contact person or department.</p><p> </p>
We are looking for a contract Teller to join our team in Brea, California. In this contract position, you will play an essential role in delivering outstanding customer service and ensuring smooth daily operations at our banking branch. This role offers a great opportunity to gain valuable experience in a dynamic and detail-oriented environment within the banking industry.<br><br>Responsibilities:<br>• Process a variety of financial transactions, including deposits, withdrawals, check cashing, and loan payments, while ensuring accuracy and compliance with established policies.<br>• Address customer inquiries regarding their accounts and available banking services in a detail-oriented and friendly manner.<br>• Promote and recommend bank products and services to meet customer needs and support branch objectives.<br>• Maintain and balance a cash drawer, adhering to strict security and audit guidelines.<br>• Educate customers on alternative banking methods and digital solutions to enhance their banking experience.<br>• Collaborate effectively with team members to ensure efficient branch operations and a seamless customer experience.<br>• Assist in covering shifts during peak periods, vacations, and leaves to support branch needs.
<p>We are looking for an experienced and strategic Supply Chain Manager to lead and optimize our supply chain operations. In this role, you will be responsible for overseeing production planning, inventory management, and vendor relationships to ensure efficient and cost-effective operations. This position requires a combination of strong analytical abilities, leadership skills, and cross-functional collaboration to meet organizational goals.</p><p><br></p><p>Responsibilities:</p><p>• Develop and execute production schedules to ensure timely and efficient delivery of products.</p><p>• Coordinate with domestic and international contract manufacturers to monitor production timelines, address potential delays, and confirm material availability.</p><p>• Track customer commitments and replenishment orders, ensuring raw materials, packaging, and components are available to meet deadlines.</p><p>• Manage purchasing, inventory, and production data using Sage100 software to maintain operational accuracy.</p><p>• Oversee inventory control processes to optimize stock levels and minimize waste and overstock.</p><p>• Supervise and guide a team of buyers, providing clear direction on priorities, deadlines, and vendor communications.</p><p>• Partner with the Warehouse Operations Director to ensure seamless inbound logistics and accurate system updates for deliveries.</p><p>• Identify and implement process improvements to enhance operational efficiency and reduce redundancy.</p><p>• Collaborate with multiple departments, including Product Development, Sourcing, Logistics, Sales, and Customer Service, to resolve production challenges and maintain on-time delivery.</p><p>• Build and maintain strong relationships with suppliers and contract manufacturers to uphold quality, cost, and service standards.</p>
<p>We are looking for a dedicated Help Desk Analyst I to join our team in Los Angeles, California. In this role, you will serve as the first point of contact for technical support, ensuring timely and effective solutions for hardware, software, and connectivity issues. This position requires a strong customer service focus, excellent troubleshooting skills, and the ability to support both Microsoft and Mac operating systems in a detail-oriented environment.</p><p><br></p><p><strong>Location:</strong> Downtown Los Angeles (candidate must reside within 1.5 hours of Los Angeles. You'll start onsite in DTLA before transitioning to a primarily remote role.)</p><p><strong>Salary:</strong> $70,000 - $75,000 + Overtime Eligible (Non-Exempt Position)</p><p><strong>Benefits:</strong> Medical, Dental, Vision (M/D/V), Flexible Spending Account (FSA), 401K, Profit Sharing Plan, 10 days vacation (accrued), 5 paid sick days, 1 personal day.</p><p><strong>Work Model:</strong></p><ul><li><strong>Onsite during onboarding:</strong> First 30 days onsite in DTLA, working Monday-Friday from 8 AM–5 PM or 9 AM–6 PM.</li><li><strong>Transition to remote:</strong> After onboarding, 100% remote shift. Occasional onsite may be required for projects such as phone or desktop rollouts.</li><li><strong>Onsite team weeks:</strong> Once every quarter, you’ll join the team onsite for one week to foster collaboration and team dynamics.</li></ul><p><strong>Shift:</strong></p><ul><li><strong>Week 1:</strong> Sunday 8am - 5pm; Monday - Thursday 6am - 3pm</li><li><strong>Week 2:</strong> Sunday 8am - 5pm; Monday - Wednesday 6am - 3pm</li></ul><p>As a <strong>Help Desk Analyst</strong>, you’ll play a pivotal role in delivering exceptional technical support to our team and ensuring smooth operations for our technology systems. We value professionals who thrive in dynamic environments, exhibit outstanding customer service, and have the ability to troubleshoot incidents effectively. You'll start onsite in DTLA before transitioning to a primarily remote role.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to incoming service desk inquiries and resolve technical issues related to hardware, software, and connectivity.</p><p>• Troubleshoot and resolve incidents involving Microsoft Windows 10, Active Directory, and other commonly used systems.</p><p>• Provide expert support for Microsoft Office Suite applications, including Word, Excel, and Outlook.</p><p>• Assist in maintaining user accounts, distribution lists, and mailboxes within Microsoft Exchange Administrator console.</p><p>• Support the deployment, setup, and maintenance of Dell computer hardware.</p><p>• Administer and troubleshoot mobile devices and applications used by the organization.</p><p>• Manage and prioritize multiple assignments in a fast-paced environment while maintaining a high level of accuracy.</p><p>• Collaborate with team members to ensure seamless integration and rollout of Mac devices for employees.</p><p>• Deliver exceptional customer service and maintain a high standard when interacting with a diverse user base.</p><p>• Learn and adapt to new software applications, including legal-specific platforms, as required.</p>
