<p>Our client is seeking a dedicated Customer Service Manager to lead the front-end operations at their busy construction supplies company in Van Nuys. This individual will play a critical role in ensuring a seamless experience for both our customers and their team. This is a contract to hire position with a full-time schedule and 100% onsite in Van Nuys. For more information, please call our local San Fernando Valley office at 818-703-8818.</p>
We are looking for a detail-oriented E-Commerce Specialist to join our team in El Segundo, California. This contract-to-permanent position involves supporting customers by managing inquiries, processing orders, and ensuring timely delivery of products. If you thrive in a fast-paced environment and excel at customer service, this role offers a great opportunity to grow within the printing and publishing industry.<br><br>Responsibilities:<br>• Serve as the primary contact for customers, addressing inquiries, providing quotes, and processing orders while ensuring delivery aligns with customer expectations.<br>• Review and analyze customer contracts to confirm all order requirements are met.<br>• Collaborate with internal teams and field sales representatives to monitor and maintain on-time delivery of products.<br>• Prepare and deliver product and pricing information, including detailed quotations, to customers.<br>• Maintain accurate and up-to-date information in e-commerce and other business systems to support customer service operations.<br>• Regularly monitor customer websites to gather data such as supplier scorecards and product demand forecasts.<br>• Investigate and resolve customer concerns and complaints in a proactive manner.<br>• Keep the operations team, Market Managers, and Customer Service Manager informed of any issues requiring additional support.<br>• Provide backup assistance for team members as needed.<br>• Represent the company professionally during customer visits and meetings.
We are looking for an experienced Customer Service Representative to join our team in Anaheim, California, on a contract basis. In this role, you will provide exceptional support to customers while handling a variety of responsibilities, including assisting senior team members and contributing to departmental initiatives. This position offers opportunities for growth and development as you enhance your skills and take on additional tasks.<br><br>Responsibilities:<br>• Address customer inquiries promptly and in a detail-oriented manner, ensuring satisfaction and positive experiences.<br>• Escalate complex issues and critical cases to senior team members with thorough documentation.<br>• Support higher-level representatives by managing standard workloads during peak periods.<br>• Mentor and guide entry-level customer service staff to enhance team performance and support individual growth.<br>• Gain in-depth knowledge of assigned products and services to resolve common customer concerns.<br>• Develop and update internal resources such as FAQs and knowledge base articles based on customer feedback.<br>• Maintain accurate records of customer interactions, including detailed case notes and resolution steps.<br>• Assist with quality control processes by gathering data and conducting preliminary audits.<br>• Utilize multiple platforms, including Salesforce Service Cloud, to manage cases efficiently.<br>• Analyze customer trends and historical data to identify recurring issues and propose solutions.
<p>A high-end hospitality and services company in Oceanside is hiring a <strong>Customer Service Representative</strong> to provide elevated service to clients, manage appointment scheduling, and support front-end operations. This position requires a polished, service-focused communicator who enjoys working with people and creating memorable guest experiences.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Greet clients, answer incoming calls, and manage high-volume scheduling</li><li>Handle billing questions, membership inquiries, and service upgrades</li><li>Provide knowledgeable recommendations based on client needs</li><li>Maintain accurate records of appointments, client profiles, and visit history</li><li>Resolve concerns quickly with tact, professionalism, and a hospitality-first mindset</li><li>Assist with front office presentation, light administrative duties, and coordination with management</li></ul>
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Irvine, California. In this Contract to permanent position, you will play a critical role in ensuring customer satisfaction by addressing inquiries, resolving issues, and maintaining high standards of service. This role offers the opportunity to work in the dynamic Health Pharm/Biotech industry, contributing to meaningful solutions for occupational safety.<br><br>Responsibilities:<br>• Handle customer inquiries through various communication channels, including phone, email, and online platforms, ensuring prompt and attentive responses.<br>• Collaborate with internal departments to resolve customer issues effectively from start to finish, ensuring follow-ups are completed.<br>• Utilize multiple internal systems to manage orders, track shipments, and address customer concerns accurately.<br>• Provide feedback to management regarding service challenges and customer concerns to improve processes.<br>• Participate in special projects as assigned, contributing to team objectives and organizational goals.<br>• Process order entries, schedule appointments, and manage customer accounts with precision.<br>• Maintain accurate records of customer interactions and transactions, ensuring data integrity.<br>• Assist with troubleshooting and resolving issues related to product delivery, account setups, and other customer needs.<br>• Demonstrate flexibility by working overtime when requested to meet business demands.<br>• Support lean process improvement initiatives to enhance customer service efficiency.
<p>A rapidly expanding e-commerce consumer goods company in Vista is seeking an engaging and solutions-oriented <strong>Customer Service Representative</strong> to join their customer experience team. This company prides itself on high-quality products, fast delivery, and exceptional customer care—making this role essential to maintaining their strong brand reputation.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle high-volume customer inquiries via phone, email, online chat, and CRM systems</li><li>Resolve product questions, shipping concerns, warranty claims, order changes, and return requests</li><li>Accurately process orders, update account information, and document customer interactions</li><li>Collaborate with warehouse, logistics, and product support teams to ensure timely customer resolutions</li><li>Identify patterns in customer feedback and communicate suggestions to management</li><li>Assist with customer review monitoring, social media responses, and promotional inquiries</li><li>Maintain strong product knowledge to support troubleshooting and provide accurate information</li><li>Represent the company with professionalism, positivity, and exceptional service</li></ul>
<p>We are looking for a skilled and driven Bilingual Spanish/ or French Canadian Customer Service Representative to join our team in Torrance, California. As part of the manufacturing industry, you will play a pivotal role in ensuring customer satisfaction by addressing inquiries, resolving issues, and promoting our brand. This is a Contract position offering the opportunity to grow with an innovative and customer-focused organization.</p><p><br></p><p>Responsibilities:</p><p>• Deliver exceptional customer service by upholding the company's values and maintaining professionalism in all communications.</p><p>• Build and sustain positive relationships with customers, demonstrating empathy and understanding during interactions.</p><p>• Recommend and promote company products and services to meet customer needs and preferences, contributing to brand growth.</p><p>• Accurately record customer details and inquiry information into company databases.</p><p>• Apply technical knowledge of products to resolve customer issues effectively and provide troubleshooting assistance.</p><p>• Handle customer complaints with patience, ensuring calm and courteous resolutions.</p><p>• Participate in product and skill training sessions, successfully completing assessments to enhance expertise.</p><p>• Share valuable customer feedback and observed trends with management to support continuous improvement.</p><p>• Ensure timely and consistent attendance, including the flexibility to work variable schedules and occasional weekends.</p>
<p>We are looking for a dedicated and skilled Customer Service Representative to join our team in Irvine, California. In this Contract to permanent position, you will play a vital role in delivering exceptional support to our customers while contributing to the growth of our organization. If you are passionate about customer service and proficient in Mandarin and Spanish, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Provide assistance to customers and distributors by addressing inquiries, tracking orders, processing returns, and offering account support.</p><p>• Resolve customer issues efficiently and accurately, ensuring all concerns are handled with care.</p><p>• Foster strong relationships with customers to encourage loyalty and repeat business.</p><p>• Translate and explain product details or marketing materials for multilingual audiences as needed.</p><p>• Collaborate with internal teams to streamline processes and enhance customer satisfaction.</p><p>• Represent the company as a brand ambassador, embodying the values and passion behind our products.</p><p>• Manage multiple tasks in a fast-paced environment while maintaining professionalism and organization.</p><p>• Utilize call center systems to document interactions and provide seamless support.</p>
Position summary <br> The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other Williams Lea service lines as needed. <br> <br> Job qualifications <br> bull High school diploma or equivalent. <br> bull Minimum 1 year office services experience preferably in a legal banking or large corporate environment. <br> bull Skilled in the use of mail phone email digital reprographics and mail equipment. <br> bull Familiar with general back office procedures to meet and maintain client satisfaction. <br> bull Proven customer service skills are required in order to create maintain and enhance customer relationships. <br> bull Good written and verbal communication skills including detail oriented telephone and email etiquette. <br> bull Attention to detail with good organizational skills. <br> bull Must be able to meet deadlines and complete all projects in a timely manner. <br> bull Ability to handle sensitive and/or confidential documents and information. <br> bull Able to make independent decisions that conform to business needs and policy. <br> bull Good problem-solving skills with the ability and understanding of when to escalate a problem to a supervisory level. <br> bull Must work well in a team environment. <br> bull Must be able to interact effectively with multi-functional and diverse backgrounds. <br> bull Ability to work in a fast-paced environment. <br> bull Must be self-motivated with positive can-do attitude. <br> <br> Supervision <br> bull Number and titles of direct reports if any: n/a <br> bull Received: Lead Office Services Associate Supervisor Manager Director <br> <br> Job relationships <br> bull Internal: This position works closely with the Office Services team <br> bull External: Clients <br> <br> Job duties <br> * denotes an essential function <br> bull *Utilize appropriate logs for all office services work. <br> bull *Ensure that job tickets are properly filled out before beginning work. <br> bull *Perform work in office services primarily reprographics mail and intake functions according to established procedures. <br> bull *Follow procedures to run jobs in proper order. <br> bull *Communicate with supervisor or client on job or deadline issues. <br> bull *Meet contracted deadlines for accepting completing and delivering all work. <br> bull *Troubleshoot basic equipment problems. <br> bull Be able to lift up to 50 lbs. on a regular basis. <br> bull Prioritize workflow. <br> bull Performs Quality Assurance on own and work of others. <br> bull Load machines with various paper toner supplies. <br> bull Answer telephone emails and place service calls when needed. <br> bull Interact with clients in person over the phone or electronically. <br> bull Adhere to Williams Lea policies in addition to client site policies. <br> bull Use equipment and supplies in a cost-efficient manner. <br> <br> Working condit...
<p>Robert Half is seeking a Legal Client Solutions Manager focused on Business Development to join our award-winning Legal Recruiting team in Los Angeles!</p><p><br></p><p>For over 75 years we have provided candidates with gainful employment opportunities and companies the contract, consulting and direct-hire talent they need to grow their business. Our business is stable, the future is bright, and we’re excited you’re considering a career with us!</p><p><br></p><p>How you will contribute as our Legal Client Solutions Manager:</p><ul><li>Use proven legal and/or recruiting background to develop and grow a client base by marketing our suite of services for contract, project based, and consulting legal talent.</li><li>Represent our clients as an external ambassador – promoting their company, culture, and active recruitments (i.e., “sell their story”).</li><li>Actively market recruited talent with in-demand skillsets to existing and prospective clientele.</li><li>Conduct virtual and in-person meetings with key hiring managers to senior-level executives, for the purpose of understanding our clients’ hiring needs and positioning them to attract and retain top talent.</li><li>Leverage networking groups, alumni associations, social media, and technology tools to identify active/passive job seekers and prospective clients.</li><li>Provide the highest quality customer service to both clients and candidates.</li></ul><p><br></p><p>You should apply if:</p><ul><li>You have previous experience working in the legal industry, a staffing agency or a sales’ position with competitive KPI's.</li><li>Competitive and motivated by earning unlimited commission.</li><li>Are driven and work well self-directed.</li><li>Bachelor’s degree.</li><li>Able to come on-site three days a week in Westwood</li></ul><p><br></p><p>What awaits you:</p><ul><li>Hybrid remote work options</li><li>Attractive compensation and lucrative bonus potential</li><li>Potential in-country and worldwide career mobility</li><li>Individual and team rewards and recognition (global recognition opportunities)</li><li>Investment in AI and other technology to enable your success</li><li>Modern benefits, including parent-resources and voluntary benefits like pet insurance for pet-parents</li></ul><p><br></p><p>We want to fuel your career as a Client Solutions Manager. It’s an incredible time to consider a career in legal staffing! Apply today!</p><p><br></p><p>To apply directly, send resume to Stephanie(dot)Elliott(at)RobertHalf(dot)(com) Or call for Stephanie Elliott at 424-270-1740.</p>
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. As part of this long-term contract position, you will play a vital role in ensuring seamless scheduling and communication for participants, families, and associates. This role requires strong organizational skills, attention to detail, and the ability to maintain professionalism in a fast-paced environment.<br><br>Responsibilities:<br>• Coordinate and assign Behavior Interventionists to participants based on location, skills, and compliance requirements.<br>• Collaborate with participants, families, and clinical teams to develop and optimize schedules.<br>• Maintain and update scheduling records using computer-based systems, ensuring timely confirmation of changes.<br>• Respond promptly and professionally to scheduling requests and changes, addressing concerns and escalating issues as necessary.<br>• Monitor daily attendance and participant assignments, implementing rescheduling and coverage solutions as needed.<br>• Generate and analyze reports to ensure contract compliance, identifying gaps and developing corrective action plans.<br>• Liaise with Payroll, Billing, and Human Resources to ensure accurate payment, credits, and employment status for staff.<br>• Attend staff meetings, training sessions, and other organizational events to support team development.<br>• Provide cross-training to new scheduling coordinators to enhance team capabilities.
<p>A mid-sized manufacturing and distribution company in Vista is seeking a <strong>Customer Service Representative</strong> to support order processing, client communication, and coordination with internal departments. This role is ideal for someone who enjoys problem-solving, tracking information, and helping customers receive accurate and timely updates.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Serve as the first point of contact for customer inquiries regarding orders, shipments, and product availability</li><li>Process purchase orders, confirm details, and follow through until delivery</li><li>Communicate with logistics, production, and warehouse teams to ensure accurate timelines</li><li>Maintain CRM and ERP data, ensuring clean and updated information</li><li>Resolve product issues, returns, or replacements with a positive and professional approach</li><li>Provide written communication via email and prepare order-related documents</li></ul>
We are looking for a dedicated Customer Service Representative to join our team in Newport Beach, California. In this role, you will be responsible for delivering outstanding customer service, handling financial transactions, and assisting clients with their banking needs. This is a long-term contract position, offering an opportunity to make a meaningful impact within the banking industry.<br><br>Responsibilities:<br>• Process a range of financial transactions, such as deposits, withdrawals, loan payments, and transfers, while ensuring accuracy and adherence to banking policies.<br>• Provide prompt and attentive assistance to customers with inquiries regarding their accounts and available banking services.<br>• Actively promote and recommend banking products and services tailored to meet the needs of customers.<br>• Manage and reconcile a cash drawer, complying with established security and audit procedures.<br>• Educate customers on various banking options, including digital services and alternative channels.<br>• Address and resolve customer concerns effectively, ensuring a positive banking experience.<br>• Collaborate with team members to maintain smooth branch operations during busy periods.<br>• Uphold high standards of confidentiality and security in all customer interactions.<br>• Contribute to the achievement of branch goals by delivering exceptional service and support.
<p>We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. In this contract-to-permanent role, you will play a vital part in delivering exceptional service to customers through efficient communication and attention to detail. The ideal candidate will possess strong organizational skills and the ability to manage both inbound and outbound calls effectively.</p><p><br></p><p>Responsibilities:</p><p>• Handle approximately 10 inbound calls daily, addressing customer inquiries and providing timely resolutions.</p><p>• Conduct 30-80 outbound calls per day once fully trained, following up with customers and sharing next steps.</p><p>• Utilize the Salesforce platform to manage customer data and track interactions.</p><p>• Send follow-up links to customers with detailed instructions and next steps.</p><p>• Maintain accurate records of communication and ensure proper documentation of customer interactions.</p><p>• Deliver exceptional service by addressing client needs with professionalism and efficiency.</p><p>• Collaborate with team members to ensure seamless customer experience and problem resolution.</p><p>• Assist with administrative tasks to support customer service operations.</p><p>• Stay informed about company policies and industry standards to provide accurate information to clients.</p>
<p>We are looking for an experienced and dynamic HR Business Partner to join our team in Torrance, California. The HR Business Partner will play a pivotal role in aligning human resources strategies with business objectives, while fostering a positive workplace culture. This HR Business Partner role offers an excellent opportunity to collaborate with leadership, provide strategic HR guidance, and manage diverse HR functions in a fast-paced environment.</p><p><br></p><p>Responsibilities: </p><p>• Furnish tactical and strategic HR consultation to assigned client groups, covering multiple states. </p><p>• Evaluate HR initiatives and devise recommendations to back business strategies. </p><p>• Propagate organizational efficacy, talent management, employee relations, training and development, and remuneration. </p><p>• Aid the Human Resources Department in formulating and enforcing cultural shifts in sync with company objectives. </p><p>• Guide and instruct managers in resolving human resources issues within their teams. </p><p>• Analyze and modify data to generate insightful reports, guaranteeing accurate and timely information for decision-making. </p><p>• Manage and conclude basic and intricate employee relations concerns, curbing potential threats to the company. </p><p>• Take an active role in regular client meetings to offer HR support and guidance. </p><p>• Remain current with legal requirements regarding employee management, minimizing legal risks and ensuring regulatory compliance. </p><p>• Lead or assist in implementing company-wide HR initiatives to client groups. </p><p>• Dispense daily advice to managers on coaching, counseling, career development, and disciplinary actions. </p><p>• Cultivate positive work relationships, enhance morale, boost productivity, and improve employee retention.</p><p> • Interpret HR policies and provide direction to employees and managers. </p><p>• Contribute to business unit revamps, workforce planning, and succession planning. </p><p>• Identify training needs and devise programs to augment the skills and knowledge of employees. </p><p>• Oversee the company's unemployment procedure and partake in related hearings. </p><p>• Assist with benefit and compensation plans, including explaining programs, consulting with employees, and providing administrative support.</p>
<p>We are seeking a highly organized and proactive Sales Support & CRM Coordinator to join a growing B2B company in the food, beverage, nutraceutical, pharmaceutical, and raw materials industry. The ideal candidate has strong CRM experience, excellent communication skills, and the ability to manage customer communication, documentation, and internal coordination from beginning to end of the sales cycle. This role reports directly to the branch manager and includes cross-functional interaction with the VP of Operations and owner team in Michigan. As the company enters its next stage of growth, this position is key to strengthening sales operations, enhancing customer experience, and supporting overall team efficiency.</p><p> </p><p>This is a full-time onsite position (5 days/week) supporting a California-based team located in Santa Fe Springs and collaborating closely with outside sales reps and corporate leadership.</p><p> </p><p> </p><p><br></p><p>Job Title: Sales and Marketing Support</p><p>Location: California (Onsite, 5 Days/Week Full Time)</p><p> Start Date: As Soon As Possible</p><p> Location Size: 5 employees onsite + Outside Sales team</p><p> Industry: Food, Beverage, Nutraceutical, Pharmaceutical, Herbs/Spices, Raw Materials</p><p> </p><p> </p><p><br></p><p>Key Responsibilities:</p><ul><li>Serve as the central point of contact for customer communication, documentation, and follow-through</li><li>Manage CRM data entry, tracking, updates, and reporting</li><li>Maintain accurate customer records, order details, and communication logs</li><li>Support 3 Outside Sales Representatives with administrative and customer-facing tasks</li><li>Assist sales and marketing with material prep, samples, quotes, and follow-up</li><li>Navigate and maintain the company’s internal intranet systems</li><li>Ensure timely responses to customer inquiries and requests</li><li>Coordinate information between California operations and corporate leadership in Michigan</li><li>Provide end-to-end support throughout the sales cycle</li><li>Assist with marketing and sales support initiatives as assigned</li></ul>
<p>A thriving veterinary clinic in Valley Center is seeking a compassionate and highly organized <strong>Office Manager</strong> to oversee administrative operations, support veterinary staff, and ensure exceptional experiences for pet owners. This is a leadership role requiring strong communication, team coordination, and the ability to maintain a structured yet warm environment.</p><p><br></p><p><strong>About the Role:</strong></p><p> The Office Manager will supervise front office staff, manage scheduling, oversee billing and client records, and ensure that the front and back office operations run seamlessly. You’ll work closely with veterinarians, technicians, and customer service staff to support a busy clinic that sees a high volume of daily appointments.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee daily office operations, ensuring efficiency and exceptional client service</li><li>Manage front desk staff, including scheduling, training, and performance support</li><li>Oversee appointment scheduling, medical record accuracy, and client communications</li><li>Maintain inventory of office and clinic supplies; coordinate vendor and service relationships</li><li>Support billing, invoicing, and payment processing</li><li>Develop and implement procedures for improved workflow and customer experience</li><li>Assist veterinarians with administrative needs and ensure compliance with clinic protocols</li><li>Handle escalated client issues with empathy and professionalism</li></ul>
<p>• Follow up with parents and clinics regarding missing/expired medical and dental exams</p><p> • Document all outreach and communication accurately in ChildPlus</p><p> • Submit collected documentation to the assigned Health Assistant for profile updates</p><p> • Contact parents and clinics via phone, email, fax, or message to obtain required records</p><p> • Provide basic health education to parents regarding outstanding requirements</p><p> • Maintain organized case tracking and ensure timely follow-up</p><p> • Support the Health Services team with compliance deadlines, monitoring, and audits</p>
<p>Do you have a knack for establishing and regulating an organization's accounting and finance procedures? If you're a practical Accounting Manager, this might be the job for you. Consider this position if you want to feel appreciated in your day-to-day work and be rewarded for your efforts. If you can take charge of daily operations, such as preparing and/or reviewing appropriate ledger entries and reconciliations, maintaining the general ledger system, preparing monthly, quarterly and annual financial statements, assisting with regulatory reporting as applicable, and related duties, you might be right for this Accounting Manager position with a burgeoning, innovative Local Government company. Located in the Long Beach, California area, this Accounting Manager position would be on a permanent basis. Apply today with Robert Half!</p><p><br></p><p>Responsibilities</p><p><br></p><p>- Ensure close deadlines are met by encouraging and managing the accounting team performance during the closing process</p><p><br></p><p>- Organize a variety of technical accounting analyses, procedures, and policies</p><p><br></p><p>- Possess a working knowledge of enterprise resource planning (ERP) systems</p><p><br></p><p>- Provide regular review and analysis of balance sheets and income statement accounts owned by the Senior Accountant</p><p><br></p><p>- Work closely with FP& A and accounting management to create relevant and timely reports on financial data analytics like the monthly flash report, key financial metrics, and actual spend against budgets/outlook</p><p><br></p><p>- Contribute to the preparation of GAAP financial statements through data analysis, document preparation, integrity validation, and reconciliation processes</p><p><br></p><p>- Assist in the implementation of NetSuite Financials, including system and process design, data migration, testing, training, and go-forward system administration</p><p><br></p><p>For confidential consideration, please email your Robert Half recruiter. If you're not currently working with anyone at Robert Half, please click "Apply" or call 562-800-3963 and ask for David Bizub. Please reference job order number 00460-0012837948. email resume to [email protected]</p>
<p>A long-established agricultural supply company in Fallbrook is seeking a <strong>Front Office Coordinator</strong> to support daily operations for their busy front office. This company works with growers, distributors, and agricultural specialists throughout North County, making this role essential for maintaining smooth communication and excellent customer service.</p><p><br></p><p><strong>About the Role:</strong></p><p> The Front Office Coordinator will serve as the “control center” of the office—managing incoming communication, supporting sales teams, helping customers at the front counter, and ensuring that the office is organized, efficient, and welcoming. This role is perfect for someone who enjoys multitasking, staying organized, and working in a supportive, community-oriented environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet customers, vendors, and delivery personnel and direct them to the appropriate departments</li><li>Manage incoming phone calls and emails; respond to inquiries regarding orders, inventory, and general questions</li><li>Assist with order entry, invoicing, and updating customer accounts</li><li>Maintain office supplies, filing systems, and general office organization</li><li>Coordinate communication between warehouse, sales, and administration</li><li>Support management with data entry, weekly office reports, scheduling, and customer follow-ups</li><li>Ensure professional communication and a positive customer experience at all times</li></ul>
<p>Robert Half has great ongoing opportunities for professional Call-Center CSRs. We are currently seeking motivated, empathetic, and customer-focused individuals to join our team. This is an excellent opportunity for individuals who are passionate about helping others and have strong communication skills. As a Call Center Customer Service Representative, you will be the first point of contact for our customers, providing them with the assistance and support they need via phone, email, or chat. Your role will involve addressing customer inquiries, resolving complaints, processing orders, and offering solutions to ensure an outstanding customer experience. The ideal candidate will be patient, professional, and adept at managing a high volume of calls while maintaining a positive attitude. Please call (805)496-6443 for immediate consideration.</p>
<p>We are looking for a dedicated and proactive Office Services Associate to join our team in Century City, Los Angeles, California. In this contract position, you will be responsible for handling a variety of office services, including reprographics, mail distribution, and supporting additional functions such as hospitality and reception as needed. This role is ideal for someone eager to learn, customer-focused, and comfortable working in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage office services tasks such as copying, scanning, and mail distribution, following established procedures.</p><p>• Provide support in hospitality, reception, and other service areas as required.</p><p>• Maintain accurate logs and ensure all job tickets are completed properly before starting assignments.</p><p>• Troubleshoot and resolve basic equipment issues to ensure smooth operations.</p><p>• Meet deadlines for processing and delivering office services while maintaining high-quality standards.</p><p>• Follow protocols to prioritize tasks and complete them in a timely manner.</p><p>• Communicate effectively with supervisors and clients regarding deadlines or project concerns.</p><p>• Handle sensitive documents and information with the utmost confidentiality.</p><p>• Contribute to a team-oriented environment by collaborating with colleagues and supporting their tasks when necessary.</p><p>• Lift and transport materials weighing up to 50 pounds as part of daily responsibilities.</p>
<p>We are looking for a dedicated Help Desk Analyst I to join our team in Los Angeles, California. In this role, you will serve as the first point of contact for technical support, ensuring timely and effective solutions for hardware, software, and connectivity issues. This position requires a strong customer service focus, excellent troubleshooting skills, and the ability to support both Microsoft and Mac operating systems in a detail-oriented environment.</p><p><br></p><p><strong>Location:</strong> Downtown Los Angeles (candidate must reside within 1.5 hours of Los Angeles. You'll start onsite in DTLA before transitioning to a primarily remote role.)</p><p><strong>Salary:</strong> $70,000 - $75,000 + Overtime Eligible (Non-Exempt Position)</p><p><strong>Benefits:</strong> Medical, Dental, Vision (M/D/V), Flexible Spending Account (FSA), 401K, Profit Sharing Plan, 10 days vacation (accrued), 5 paid sick days, 1 personal day.</p><p><strong>Work Model:</strong></p><ul><li><strong>Onsite during onboarding:</strong> First 30 days onsite in DTLA, working Monday-Friday from 8 AM–5 PM.</li><li><strong>Transition to remote:</strong> After onboarding, 100% remote shift. Occasional onsite may be required for projects such as phone or desktop rollouts.</li><li><strong>Onsite team weeks:</strong> Once every quarter, you’ll join the team onsite for one week to foster collaboration and team dynamics.</li></ul><p><strong>Shift:</strong></p><ul><li><strong>Week 1:</strong> Tuesday - Saturday 8am - 5pm Pacific Time</li><li><strong>Week 2:</strong> Wednesday - Saturday 8am - 5pm Pacific Time</li></ul><p>As a <strong>Help Desk Analyst</strong>, you’ll play a pivotal role in delivering exceptional technical support to our team and ensuring smooth operations for our technology systems. We value professionals who thrive in dynamic environments, exhibit outstanding customer service, and have the ability to troubleshoot incidents effectively. You'll start onsite in DTLA before transitioning to a primarily remote role.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to incoming service desk inquiries and resolve technical issues related to hardware, software, and connectivity.</p><p>• Troubleshoot and resolve incidents involving Microsoft Windows 10, Active Directory, and other commonly used systems.</p><p>• Provide expert support for Microsoft Office Suite applications, including Word, Excel, and Outlook.</p><p>• Assist in maintaining user accounts, distribution lists, and mailboxes within Microsoft Exchange Administrator console.</p><p>• Support the deployment, setup, and maintenance of Dell computer hardware.</p><p>• Administer and troubleshoot mobile devices and applications used by the organization.</p><p>• Manage and prioritize multiple assignments in a fast-paced environment while maintaining a high level of accuracy.</p><p>• Collaborate with team members to ensure seamless integration and rollout of Mac devices for employees.</p><p>• Deliver exceptional customer service and maintain a high standard when interacting with a diverse user base.</p><p>• Learn and adapt to new software applications, including legal-specific platforms, as required.</p>
<p>Our team is seeking a Temporary Accounts Receivable Specialist for a luxury hotel client in Los Angeles for approximately 2-3 months. This role is ideal for professionals with strong attention to detail, a customer-service approach, and experience in hospitality settings (preferred but not required).</p><p><br></p><p>Key Responsibilities:</p><p>Manage accounts receivable processes using Opera software</p><p>Process and track payments, including 3-party credit card authorization forms</p><p>Communicate with clients, guests, and vendors to resolve billing inquiries over the phone and via email</p><p>Ensure all documentation and billing records are accurate and up to date</p><p>Collaborate with hotel staff to support seamless guest and client experiences</p><p>Maintain confidentiality and compliance in handling financial transactions</p>
<p><b> </b>Position Overview</p><p>The Human Resources Compliance Manager will be responsible for ensuring all HR and program operations remain compliant with agency policies, labor laws, and funding requirements. This position will conduct audits, monitor timekeeping, support quality assurance, and collaborate closely with program and case management teams to maintain documentation integrity.</p><p>This role is ideal for someone detail-oriented, proactive, and passionate about maintaining structure within a mission-driven environment.</p><p><br></p><p>Key Responsibilities</p><ul><li>Review and monitor employee timekeeping daily to ensure accuracy and policy compliance.</li><li>Conduct regular audits of personnel files, training documentation, and compliance records.</li><li>Partner with managers to ensure adherence to local, state, and federal labor laws.</li><li>Oversee HR compliance related to client services, grant funding, and program requirements.</li><li>Support onboarding and offboarding processes, ensuring all records are complete and accurate.</li><li>Develop and update HR compliance checklists, policies, and procedures.</li><li>Provide compliance training and quality assurance reviews across departments.</li><li>Assist with internal and external audits as needed.</li></ul><p>Qualifications</p><ul><li>Bachelor’s degree in Human Resources, Business Administration, or related field (preferred).</li><li>5+ years of HR or Compliance experience in a nonprofit, housing, or social services setting.</li><li>Knowledge of employment laws, HR best practices, and compliance regulations.</li><li>Strong organizational, analytical, and communication skills.</li><li>Experience using HRIS/timekeeping systems (ADP, Paycom, Paylocity, etc.).</li><li>Bilingual (English/Spanish) preferred.</li><li>Ability to travel locally for client home QA visits when needed.</li></ul><p> </p>
