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15 results for Customer Experience Marketing Manager in Orange, CA

Customer Experience Specialist

Rancho Cucamonga, CA
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a customer-focused Customer Experience Specialist to support a financial institution in Rancho Cucamonga, California through a Contract assignment. This opportunity is well suited for someone who is comfortable managing high-volume customer interactions, handling transactions with precision, and delivering attentive service in a fast-paced branch environment. The role includes training and offers the chance to contribute to daily branch operations while helping members with routine financial needs. Responsibilities:• Manage customer transactions such as deposits, withdrawals, payment processing, and check-related requests with a high level of accuracy.• Balance and safeguard cash throughout the day, ensuring drawer totals remain correct and discrepancies are addressed promptly.• Assist customers with account-related questions, service requests, and basic problem resolution in a courteous and friendly manner.• Review transaction details carefully to confirm compliance with branch procedures, regulatory standards, and internal controls.• Identify opportunities to introduce relevant financial products or services based on customer needs and branch guidelines.• Protect sensitive customer and account information by following confidentiality and security expectations at all times.• Support day-to-day branch activities, including administrative tasks and additional operational duties as needed.• Communicate clearly with customers across in-person, phone, and email interactions while navigating multiple systems efficiently.
2026-07-10T00:00:00Z

Marketing Manager

Brentwood, CA
onsite
Temporary to Hire
42.75 - 49.5 USD / Hourly
We are looking for a Marketing Manager to join a growing brand team on a contract basis with the potential to become permanent. This position supports a wide range of marketing initiatives, from cultivating influencer relationships and coordinating product sampling to helping execute brand partnership activities and retail marketing support. The ideal candidate brings strong digital marketing and project management skills, communicates clearly in writing, and can adapt quickly as priorities shift from week to week. Responsibilities: • Build and maintain a network of creators and influencers to generate brand-aligned content and expand audience reach. • Coordinate hands-on marketing activations, including product tastings and other promotional events, based on current business priorities. • Manage the shipment of samples to influencers and retail partners while keeping accurate records of deliveries and follow-up activity. • Support brand partnership efforts by preparing and distributing marketing assets, images, and related materials to external partners. • Update product content and brand assets across retailer websites and assist with launch support for newly added accounts. • Monitor and organize influencer-generated content to help track campaign output, engagement, and overall brand visibility. • Oversee multiple moving projects at once, using structured planning tools to keep timelines, deliverables, and stakeholders aligned.
2026-06-29T00:00:00Z

Customer Success Specialist

Oceanside, CA
onsite
Temporary / Contract
22 - 24 USD / Hourly
Turn Great Customer Service Into Long-Term RelationshipsWe're partnering with an innovative technology company that's growing its Customer Success team. This isn't your typical customer service position—you'll become a trusted resource for customers, helping them navigate products, answer questions, and build lasting relationships.If you're naturally curious, enjoy problem-solving, and like working in a collaborative environment where every day is different, we'd love to connect with you. What You'll DoCustomer Support<ul><li>Respond to customer inquiries by phone, email, and chat</li><li>Guide customers through product features and account questions</li><li>Troubleshoot issues and coordinate resolutions with internal teams</li><li>Build long-term relationships with assigned accounts</li><li>Document customer interactions within the CRM system</li></ul>Administrative Responsibilities<ul><li>Maintain accurate customer records</li><li>Prepare account reports and follow-up documentation</li><li>Assist with onboarding new clients</li><li>Support cross-functional teams with special projects</li></ul>
2026-06-29T00:00:00Z

Marketing Automation Manager

Irvine, CA
onsite
Permanent / Full Time
120000 - 140000 USD / Yearly
Role is based in Irvine 5 days/week onsite with a growing higher education company. Reporting to a Senior Marketing Manager, the Salesforce Marketing Cloud Developer is responsible for designing, developing, and deploying advanced marketing automation solutions across email, journey orchestration, mobile push, and analytics platforms. This includes architecting multi-channel journeys, developing data extensions, configuring automation workflows, enabling mobile push messaging, and building analytics dashboards to support enrollment and student engagement goals. The Salesforce Marketing Cloud Developer will work closely with marketing, admissions, and IT teams to translate business requirements into scalable, data-driven SFMC solutions. About the Role Essential Functions & Responsibilities Design, develop, and maintain responsive HTML email templates, dynamic content blocks, and reusable Content Builder assets aligned to brand standards and accessibility requirements.Work with clients to understand their needs and develop creative concepts.Configure and manage mobile push notification campaigns in MobilePush, including audience targeting, message personalization, and in-app messaging using AMPscript and JSON.Conduct quality assurance testing across email clients, mobile devices, and journey entry/exit conditions; ensure compliance with CAN-SPAM, TCPA, and institutional communication policies prior to deployment.Work closely with the marketing team to gather requirements, brainstorm ideas, and execute email marketing campaigns.Test and debug email campaigns before they are sent out to subscribers.Build and maintain analytics reporting using SFMC Intelligence (Datorama), Email Studio tracking, and custom SQL queries; develop performance dashboards and deliver actionable insights to stakeholders on open rates, click-through rates, journey conversions, and campaign ROI.Develop and maintain Salesforce Marketing Cloud integrations with other systems.Troubleshoot and resolve email deliverability, journey logic, automation failure, and mobile push deployment issues; monitor sender reputation, bounce management, and suppression list hygiene.Work with IT to create data extensions and troubleshoot any issues that arise.Stay up-to-date on the latest design trends and technologies.Collaborate with other team members including designers, developers, and marketing professionals.Maintains regular and timely attendance, reports to work as scheduled and as required to meet the needs of the College/University and assures time worked and/or time-off is recorded properly.Exercises care, proper use and maintenance of department equipment and supplies and identifies unsafe conditions and makes appropriate adjustments.Adheres to College/University policies and procedures and conducts job responsibilities in accordance with the standards set out in the College/University's Code of Ethical Conduct, Compliance Agreement, Sexual Harassment Policy or any of its policies and procedures, applicable federal and state laws, and applicable professional standards.May be involved in managing personnel planning for the function, including interviewing, selection, counseling, and evaluation of performance to ensure effective operations and staff engagement.Explores enrichment opportunities for staff such as seminars, specialized training and mentorships.Performs other duties as assigned.
2026-07-09T00:00:00Z

Digital Marketing Senior Manager

El Segundo, CA
onsite
Permanent / Full Time
130000 - 150000 USD / Yearly
We are looking for an experienced Sr. Digital Marketing Manager to lead high-impact paid media initiatives that accelerate customer growth across multiple brands in Los Angeles, California. This role combines strategic planning with hands-on campaign management, requiring someone who can translate performance data into actionable decisions and meaningful business outcomes. The ideal candidate brings strong expertise in paid social, sharp analytical judgment, and the ability to work closely with cross-functional partners in a fast-moving environment. Responsibilities:• Lead the planning, launch, and ongoing optimization of large-scale paid media campaigns with a strong emphasis on paid social performance.• Develop channel strategies, budget allocation recommendations, and testing plans that support acquisition goals and long-term growth.• Manage campaigns directly within advertising platforms, monitor results closely, and make data-driven adjustments to improve efficiency and conversion performance.• Partner with creative, ecommerce, analytics, and broader marketing teams to align media efforts with brand objectives and commercial priorities.• Evaluate campaign results, identify trends, and present clear insights and recommendations to senior leaders and key stakeholders.• Oversee media investment across multiple brands or business lines while balancing priorities, timelines, and performance expectations.• Build reporting frameworks and dashboards that provide visibility into spend, returns, and growth opportunities.• Contribute to team leadership by sharing best practices, improving workflows, and helping raise the overall quality of performance marketing execution.
2026-06-24T00:00:00Z

Customer Service Specialist

Ontario, CA
onsite
Temporary / Contract
22 - 26 USD / Hourly
Our company is seeking a contract Customer Service Specialist to support daily customer interactions and help ensure a positive service experience. This role is ideal for someone who is detail-oriented, organized and passionate about helping customers resolve questions and concerns in a fast-paced environment. Key Responsibilities: Respond to customer inquiries by phone, email and chat in a professional and timely manner Resolve customer issues related to orders, accounts, billing or service requests Maintain accurate records of customer interactions in company systems Escalate complex issues to the appropriate internal team when needed Provide product and service information to customers Support administrative tasks related to customer accounts and service operations Follow company procedures and service standards to ensure customer satisfaction
2026-07-10T00:00:00Z

Customer Service Representative

Monrovia, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-07-09T00:00:00Z

Customer Service Representative

Cerritos, CA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to support a busy team in California through responsive communication and accurate order handling. This Contract to permanent position is ideal for someone who enjoys assisting customers, coordinating appointments, and managing details across phone, email, and internal systems. The role requires a detail-oriented communicator who can provide a positive customer experience while staying organized in a fast-paced environment. Responsibilities: • Manage incoming customer calls and respond to inquiries with accuracy and a service-focused approach. • Place outbound calls as needed to confirm details, provide updates, and support ongoing customer requests. • Process customer orders and enter information into internal systems with close attention to accuracy and completeness. • Coordinate and schedule appointments while ensuring all relevant parties receive timely updates. • Handle email communication promptly, clearly, and in a manner that supports strong customer relationships. • Maintain organized records through consistent data entry and documentation of customer interactions. • Assist showroom visitors by answering questions, providing guidance, and creating a welcoming experience. • Use Microsoft Word and Excel to prepare, update, and manage routine customer service documentation and tracking. • Collaborate with internal team members to resolve issues and ensure customer needs are addressed efficiently.
2026-07-08T00:00:00Z

Customer Service Representative

Glendale, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone· Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-07-09T00:00:00Z

Customer Service Representative

Pico Rivera, CA
onsite
Temporary / Contract
19 - 20.5 USD / Hourly
We are looking for an organized and detail-oriented Customer Service Representative to join our team in Pico Rivera, California. This role involves providing exceptional customer service while managing order processing, data entry, and backend production tasks. As a Contract to permanent position, this opportunity offers the potential for long-term growth and stability within the organization. Responsibilities:• Welcome customers and visitors at the door and ensure their needs are promptly addressed.• Maintain accurate records of incoming orders by logging them into a daily system and distributing job jackets to the appropriate team.• Respond to customer inquiries about incoming orders within a minimum timeframe of 30 minutes.• Organize and file job jackets systematically in the designated filing cabinets.• Create production tickets, including box specifications, load tags, and additional copies required for production processes.• Generate and manage sales orders, including adjusting or creating parts, entering sales information into the system, and printing delivery tickets.• Track and log all completed backend tasks and sales orders to ensure proper documentation.• Handle email correspondence, inbound and outbound calls, and scheduling appointments with customers.• Utilize Microsoft Excel and Word for data entry and reporting purposes.
2026-07-09T00:00:00Z

Customer Service Representative

Corona, CA
remote
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a Remote Customer Service Representative to support a leading homebuilding organization in a high-demand service environment. This Contract position focuses on delivering responsive, compassionate assistance while handling a steady volume of inbound customer contacts and maintaining accurate records. Based in Corona, California, this opportunity is ideal for someone who thrives in a fast-moving setting, communicates clearly, and can manage customer information with precision in a remote work environment. Responsibilities:• Handle a large volume of incoming customer calls while maintaining professionalism, accuracy, and efficiency throughout each interaction.• Collect essential customer details during conversations and record information thoroughly using AI-supported intake documentation tools.• Enter and update customer data promptly to keep internal processes moving and ensure teams have reliable information.• Provide attentive, service-focused support by addressing questions with empathy and guiding customers toward appropriate next steps.• Coordinate with internal departments to pass along customer information clearly and support timely follow-up.• Help balance workload demands across the team to improve response times and maintain a consistent customer experience.• Use remote communication and productivity tools to stay aligned with team activities and daily service expectations.
2026-06-30T00:00:00Z

Customer Service Representative

Tustin, CA
onsite
Temporary / Contract
22.8 - 26.4 USD / Hourly
We are looking for a Customer Service Representative to support a real estate and property organization in Tustin, California. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, managing high-volume communication, and building positive client relationships in a hybrid work environment. The position includes on-site training during the first two weeks, followed by a schedule that combines in-office collaboration with ongoing customer support responsibilities. Responsibilities: • Handle a steady flow of incoming customer calls and respond to inquiries with professionalism, accuracy, and empathy. • Make outbound calls when needed to follow up on service matters, address concerns, and encourage customer retention. • Enter and update order information and customer records carefully to maintain accurate account details. • Resolve customer issues efficiently by identifying needs, explaining available solutions, and ensuring appropriate next steps are completed. • Support retention efforts by engaging with customers who may be considering cancellation and reinforcing the value of services offered. • Work closely with supervisors and team members in a hybrid setting to maintain service quality and meet performance expectations. • Participate in required on-site training and apply learned processes, service standards, and communication techniques to daily work.
2026-07-10T00:00:00Z

Customer Service Representative

Ladera Ranch, CA
onsite
Temporary to Hire
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a financial services team in California. This contract opportunity is well suited for someone who enjoys speaking with customers, gathering key information, and helping individuals move forward in the early stages of the loan process. The person in this role will serve as an important first point of contact, creating a positive experience while supporting a high-volume, process-driven environment. Responsibilities: • Speak with prospective borrowers to collect preliminary information and understand their financing needs. • Use a consistent questioning approach to evaluate basic qualification factors such as income, credit profile, and loan purpose. • Enter customer details accurately into company systems and maintain complete, organized records. • Direct eligible applicants to the appropriate Loan Officer to continue the lending process. • Provide courteous, attentive service during every interaction to build trust and create a positive customer experience. • Manage a steady flow of inbound and outbound calls while meeting productivity and conversion goals. • Follow established workflows and service standards to support efficient front-end loan processing.
2026-07-09T00:00:00Z

Customer Service Representative

Rowland Heights, CA
onsite
Temporary to Hire
22.8 - 25.4 USD / Hourly
We are looking for a Customer Service Representative to support daily customer operations in California. This contract opportunity with potential for a permanent position is ideal for someone who enjoys balancing customer communication, order-related coordination, and accurate system updates in a busy office setting. The person in this role will help maintain product availability, partner with internal teams to keep deliveries on schedule, and provide responsive service across a high volume of inquiries. Responsibilities: • Monitor inventory status and confirm product availability to help meet customer order needs. • Coordinate with shipping personnel to track outbound orders and support timely delivery performance. • Enter and update customer and order information with a high degree of accuracy using alphanumeric data systems. • Respond to a steady flow of inbound calls and provide helpful, attentive assistance to customers. • Use Microsoft Dynamics AX to locate item details, verify product records, and support order-related questions. • Assist with order entry activities and maintain organized records for customer transactions. • Communicate with internal departments to resolve service issues and keep customers informed of order progress. • Support day-to-day administrative tasks that contribute to efficient customer service operations.
2026-07-10T00:00:00Z

Customer Service Representative

Pasadena, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Apply today for immediate consideration. · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-07-09T00:00:00Z