17 results for Customer Experience Marketing Manager in Orange, CA

Marketing Manager

Brea, CA
onsite
Permanent
87000 - 115000 USD / Yearly
We are looking for an experienced Marketing Manager to oversee the execution of diverse marketing projects and campaigns in a fast-paced environment. This role requires a highly organized individual who can manage multiple initiatives, coordinate cross-functional teams, and ensure timely delivery of high-quality results. You will play a key role in driving marketing strategies, optimizing workflows, and analyzing project performance to contribute to overall organizational success. Responsibilities: • Manage and lead multiple marketing projects simultaneously, ensuring all initiatives are completed on time and within budget. • Develop comprehensive project plans detailing tasks, schedules, and resource allocations. • Work closely with cross-functional teams to define project objectives, requirements, and deliverables. • Monitor progress and proactively address risks and challenges to keep projects on track. • Oversee the execution of marketing campaigns, ensuring they align with strategic goals and objectives. • Analyze and evaluate project performance, providing actionable insights for improvement. • Communicate regularly with stakeholders and senior management to report on project status and outcomes. • Implement strategies to optimize workflows and enhance team collaboration. • Stay updated on marketing trends and tools to enhance campaign effectiveness and efficiency.
2026-03-03T00:00:00Z

Product Marketing Manager

Irvine, CA
onsite
Permanent
150000 - 170000 USD / Yearly
We are looking for a dynamic Product Marketing Manager to join our team in Irvine, California. This role requires a strategic thinker with a deep understanding of consumer electronics and the ability to drive product innovation while supporting the marketing and sales teams. As a key contributor, you will act as the voice of the customer and play a pivotal role in enhancing brand presence and market leadership. Responsibilities: • Analyze weekly sales performance and market share data to identify trends and opportunities. • Develop and recommend updates to marketing strategies, pricing roadmaps, and go-to-market plans. • Monitor inventory levels and competitive intelligence to ensure alignment with sales targets. • Refine product messaging and lead communication efforts across marketing, sales, and training teams. • Review marketing materials to maintain consistency, accuracy, and effectiveness in product messaging. • Oversee the execution of marketing campaigns across online and retail channels, ensuring adherence to approved plans. • Create engaging content, including monthly updates, consumer-facing copy, and key selling points. • Manage trademark requests, update product information on the website, and coordinate creative asset needs. • Plan and participate in industry events to support brand visibility and customer engagement. • Collaborate with cross-functional teams to ensure product excellence and successful market positioning.
2026-02-10T00:00:00Z

Digital Marketing Manager

Brea, CA
onsite
Permanent
87000 - 115000 USD / Yearly
We are looking for a skilled Digital Marketing Manager to oversee and execute innovative strategies that drive engagement, growth, and results across digital platforms. Based in Cerritos, California (in office T, W, R), this role requires a self-motivated, detail-oriented individual with a strong background in digital marketing, project management, and data analysis. The ideal candidate will excel in managing multiple projects simultaneously while collaborating effectively with cross-functional teams to achieve business objectives. Responsibilities:• Develop and implement comprehensive digital marketing strategies tailored to mobile app promotion and user engagement.• Manage and optimize paid social campaigns, Google Ads, and email marketing efforts to maximize ROI.• Oversee UX/UI design initiatives for mobile applications, ensuring a seamless user experience and interface.• Collaborate with internal teams to define project goals, timelines, and deliverables.• Analyze marketing performance data using tools like Google Analytics to identify trends and opportunities for improvement.• Monitor app store performance metrics and implement strategies to enhance visibility and downloads.• Address project challenges and bottlenecks promptly to maintain smooth workflows.• Provide regular updates and reports to stakeholders on campaign performance and project progress.• Stay up-to-date with industry trends and emerging digital marketing technologies.• Support additional marketing initiatives as needed to align with broader team objectives.
2026-03-03T00:00:00Z

Growth Marketing Manager

Marina del Rey, CA
onsite
Permanent
110000 - 130000 USD / Yearly
We are looking for a Growth Marketing Manager to take ownership of driving demand generation and measurable pipeline growth. This role will focus on creating and executing integrated marketing campaigns designed to engage technical buyers, optimize digital acquisition strategies, and support long sales cycles. The ideal candidate will collaborate with cross-functional teams to translate complex product messaging into impactful marketing initiatives while ensuring alignment with sales and revenue goals. Responsibilities: • Develop and manage marketing campaigns that align with product launches, target industries, and buyer personas. • Create multi-touch strategies to support long sales cycles, ensuring seamless transitions through evaluation and expansion phases. • Oversee paid digital channels, including search, display, retargeting, and paid social, optimizing performance for lead generation. • Implement and refine inbound marketing strategies, including website optimization, content conversion paths, and lead nurturing programs. • Design and execute demand strategies for industry trade shows and events to maximize lead generation and pipeline impact. • Collaborate with sales and engineering teams to enhance lead intake, qualification processes, and post-event follow-up workflows. • Track and report campaign performance metrics, including lead quality, conversion rates, and overall pipeline contribution. • Continuously test and optimize campaigns based on data-driven insights to improve efficiency and results. • Coordinate with product marketing, sales, and technical teams to align messaging and campaign strategies with business goals. • Maintain and optimize marketing dashboards to clearly communicate growth metrics and revenue outcomes.
2026-03-03T00:00:00Z

Customer Care Representative

Cerritos, CA
onsite
Temporary
20 - 22 USD / Hourly
We are seeking a Customer Care Representative to be the face of our company for our clients. This role is ideal for someone who is highly organized, professional, and passionate about providing excellent customer service. You will play a critical role in ensuring that our clients receive timely, accurate, and friendly service.Key Responsibilities:<ul><li>Provide exceptional customer service via phone, email, and other communication channels.</li><li>Process and manage orders accurately and efficiently.</li><li>Handle customer inquiries, complaints, and requests with professionalism and care.</li><li>Collaborate with internal teams to ensure timely order fulfillment and issue resolution.</li><li>Maintain accurate records of customer interactions and transactions.</li><li>Support the continuous improvement of processes to enhance customer satisfaction.</li></ul>
2026-03-04T00:00:00Z

Customer Service Representative

Cerritos, CA
onsite
Contract / Temporary to Hire
19 - 19 USD / Hourly
We are looking for a success-driven Customer Service Representative to join our team in Cerritos, California. In this Contract to permanent position, you will play a key role in supporting clients by ensuring their needs are addressed efficiently and professionally. If you excel in communication, organization, and problem-solving, this opportunity is ideal for you. Responsibilities: • Handle incoming calls and respond promptly to customer inquiries with professionalism and accuracy. • Manage email correspondence, ensuring timely and effective communication. • Perform data entry tasks to maintain accurate customer records and order information. • Assist with order processing and entry, ensuring all details are verified and completed. • Schedule appointments and coordinate showroom visits as needed. • Provide support to clients through inbound and outbound calls, addressing any concerns or questions. • Utilize Microsoft Word and Excel to create documents and manage data effectively. • Maintain a high level of organization while multitasking in a fast-paced environment. • Collaborate with team members to enhance customer satisfaction and streamline processes.
2026-02-23T00:00:00Z

Customer Service Representative

Rowland Heights, CA
onsite
Contract / Temporary to Hire
19 - 20 USD / Hourly
We are looking for a motivated and detail-oriented Customer Service Representative to join our team in City of Industry, California. This is a Contract-to-Permanent position, offering an excellent opportunity for growth while delivering exceptional support to our customers. The ideal candidate will bring strong communication skills and a commitment to providing outstanding service in a fast-paced environment. Responsibilities: • Provide prompt and attentive assistance to customers through phone and email channels. • Address customer inquiries and resolve issues with accuracy and efficiency. • Support collection activities, including contacting customers regarding overdue accounts (training will be provided). • Maintain accurate and organized records of customer interactions and transactions. • Collaborate with team members to ensure consistent and high-quality service delivery. • Follow established procedures and guidelines to meet company standards. • Handle sensitive information with confidentiality and integrity. • Assist in identifying and implementing improvements to customer service processes. • Communicate effectively with customers while maintaining a positive attitude. • Participate in team meetings and contribute to achieving department goals.
2026-03-10T00:00:00Z

Customer Service Representative

Monrovia, CA
onsite
Temporary
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-03-06T00:00:00Z

Customer Service Representative

Glendale, CA
onsite
Temporary
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone· Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-03-06T00:00:00Z

Customer Service Representative

Pasadena, CA
onsite
Contract / Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Pasadena, California. This Contract to permanent position is ideal for someone who excels in providing exceptional customer support and possesses strong data entry skills. You will play an integral role in ensuring customer satisfaction by managing orders, resolving discrepancies, and maintaining accurate records. For immediate consideration apply today! Responsibilities:• Enter and update customer information accurately within the database.• Process customer orders and verify order details for accuracy and completeness.• Address and resolve customer complaints or inquiries in a timely and detail oriented manner.• Collaborate with internal teams to ensure customer needs are met effectively.• Generate and analyze reports on customer interactions and data to improve service.• Assist with managing order discrepancies, style or size changes, and confirmations.• Handle reorders, replacements, and special requests with attention to detail.• Maintain updated records of customer transactions and account details.• Support administrative tasks, including reception duties and swatch uploads.• Assist with creating credit memos and handling invoice proof of delivery requests.
2026-03-09T00:00:00Z

Customer Service Representative

Irvine, CA
onsite
Temporary
18 - 20 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California, on a contract basis. In this role, you will provide essential support to our banking branch by delivering excellent customer service and managing daily teller operations. This position offers a 90-day contract duration with the potential for extension based on branch requirements. Responsibilities: • Process a variety of banking transactions efficiently, including deposits, withdrawals, and check cashing. • Handle cash accurately and securely while adhering to company policies and procedures. • Deliver exceptional customer service by addressing inquiries and resolving account-related issues. • Maintain a detail-oriented and friendly demeanor in all customer interactions. • Assist in managing heavy retail traffic within the branch. • Support branch operations by ensuring compliance with regulatory and security standards. • Respond to inbound calls promptly, providing accurate information and assistance. • Collaborate with team members to meet branch goals and ensure smooth daily operations. • Utilize order entry systems effectively to process transactions and customer requests. • Uphold the confidentiality and security of customer information at all times.
2026-03-12T00:00:00Z

Customer Service Representative

Irvine, CA
onsite
Contract / Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to join our team in Irvine, California. In this role, you will provide excellent support to customers through inbound call handling, addressing inquiries, and resolving warranty or dispute issues as needed. This is a Contract to permanent position, offering a great opportunity for detail oriented growth. Responsibilities: • Manage inbound calls with attention to detail and efficiency, ensuring customer inquiries are addressed promptly. • Provide assistance and solutions for warranty-related questions and disputes. • Deliver excellent customer service by maintaining a courteous and helpful attitude. • Accurately document customer interactions and resolutions within the system. • Collaborate with team members to ensure consistent service delivery. • Utilize company-specific software and Microsoft Office Suite to manage tasks and communications. • Learn and apply knowledge of furniture-related products to better assist customers. • Follow company policies and procedures to ensure compliance and quality standards.
2026-03-11T00:00:00Z

Customer Service Representative

Irvine, CA
onsite
Temporary
22 - 25 USD / Hourly
We are proud to represent a fast-growing, client-focused mortgage brokerage in Irvine that is redefining the home financing experience.As a Customer Service Representative on a contract to hire basis, you’ll be the voice of our brand connecting with motivated homebuyers, building trust, and driving success. This is an exciting opportunity to join a collaborative team where your contributions directly impact growth and client satisfaction.What You’ll Do<ul><li>Engage & Convert: Respond to inbound leads and follow up with warm prospects via phone, email, and CRM to build lasting relationships.</li><li>Drive Results: Schedule appointments for loan officers, assist with pre-qualification, and help clients take the next step toward homeownership.</li><li>Collaborate & Grow: Partner with referral sources and internal teams to maximize opportunities and deliver exceptional service.</li></ul>What We’re Looking For<ul><li>Sales Savvy: Strong communication and relationship-building skills with a passion for helping people.</li><li>Goal-Oriented: Motivated by targets and thrives in a fast-paced environment.</li><li>Tech-Comfortable: Experience with CRM systems and digital communication tools.</li><li>Mortgage Knowledge: No Mortgage Knowledge necessary! We will train up on all our services</li></ul>Why Join Us?<ul><li>Growth Potential: Contract-to-hire with clear pathways for advancement to loan officer (we will sponsor loan officer certifications).</li><li>Commission Opportunity: Once hired on permanently, you’ll earn competitive commissions on closed deals your success pays off!</li><li>Supportive Culture: Work with a team that values integrity, collaboration, and innovation.</li><li>Impactful Work: Help clients achieve one of life’s biggest milestones homeownership.</li><li>Competitive Compensation: Base pay plus performance incentives once hired on.</li></ul>
2026-03-05T00:00:00Z

Customer Service Representative

Pasadena, CA
onsite
Temporary
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Apply today for immediate consideration. · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-03-06T00:00:00Z

Customer Support Agent

Torrance, CA
onsite
Contract / Temporary to Hire
18 - 18 USD / Hourly
We are looking for a dedicated Customer Support Agent to join our team in Torrance, California. In this role, you will deliver exceptional service and operational assistance to ensure customer satisfaction and address inquiries efficiently. This position is a Contract-to-permanent opportunity and may require weekend or early morning shifts based on business needs. Responsibilities: • Respond promptly and professionally to customer inquiries via phone, email, or other communication channels. • Maintain accurate and detailed records of customer interactions and resolutions. • Address customer concerns with effective solutions while ensuring a positive experience. • Identify and escalate potential issues related to website functionality or system errors. • Monitor and improve response times, especially during the start and end of the business day. • Proactively follow up with customers to ensure satisfaction and resolution of issues. • Collaborate with team members to develop and implement service improvements. • Utilize strong problem-solving abilities to handle complex customer situations effectively. • Ensure compliance with established procedures and maintain high standards of service. • Adapt to evolving technologies and processes to support customer needs effectively.
2026-03-12T00:00:00Z

Sales Account Manager

Los Angeles, CA
onsite
Permanent
100000 - 120000 USD / Yearly
We are seeking a dynamic and relationship driven Sales Account Manager with experience in the home décor, lighting, tabletop, or tablescape industry. This role is responsible for managing and growing key retail accounts, including big box retailers and specialty retail partners, while driving revenue growth and maintaining strong client relationships. The ideal candidate understands retail buying cycles, merchandising strategies, and product positioning within the home goods space. This position offers a hybrid work environment and the opportunity to work closely with internal teams including product development, marketing, and operations.Key Responsibilities<ul><li>Manage and grow relationships with key retail accounts including big box retailers, national chains, and specialty home décor retailers</li><li>Serve as the primary point of contact for assigned accounts, ensuring high levels of customer satisfaction and partnership</li><li>Drive sales growth through account development, upselling, and new product placement within existing retail partners</li><li>Partner with buyers and merchandising teams to present seasonal collections, new product launches, and promotional programs</li><li>Develop and execute account strategies, sales forecasts, and business plans aligned with company revenue goals</li><li>Analyze sell through data, market trends, and consumer insights to optimize product assortment and pricing strategies</li><li>Collaborate with internal teams including marketing, supply chain, product development, and operations to support account success</li><li>Coordinate product launches, promotions, and merchandising initiatives with retail partners</li><li>Monitor inventory levels, replenishment needs, and order fulfillment to ensure product availability</li><li>Prepare and deliver sales reports, performance analysis, and account updates to leadership</li><li>Attend trade shows, industry events, and retailer meetings as needed</li><li>Identify new retail opportunities and strategic partnerships within the home décor and lifestyle market</li></ul>
2026-03-06T00:00:00Z

Sales Account Manager

Brea, CA
onsite
Contract / Temporary to Hire
75000 - 85000 USD / Yearly
We are looking for a driven and detail-oriented Account Manager to join our team in Brea, California. This Contract to permanent position offers a unique opportunity to grow within a dynamic environment while building expertise in sales, operations, and customer account management. Over the course of a structured development program, you will gain hands-on experience managing accounts, negotiating contracts, and collaborating across departments to ensure seamless delivery and customer satisfaction. Responsibilities: • Analyze demand forecasts and create import schedules that optimize cost, lead time, and capacity, while approving purchase orders within set limits. • Negotiate rates and contracts with international suppliers and freight carriers, including setting payment terms, delivery agreements, and monitoring shipment progress. • Collaborate with internal teams such as operations, marketing, product development, and accounting to ensure timely and budget-friendly delivery of customer orders. • Manage assigned retail and wholesale accounts by overseeing sampling, production, import logistics, and fulfillment processes while addressing inquiries and driving account growth. • Develop strategic sales proposals for prospective national retailers and present tailored solutions to senior buyers to expand market presence. • Maintain accurate sales pipelines and pricing strategies, balancing revenue goals and profitability through margin analysis. • Identify inefficiencies in operations and implement improvements to enhance performance, reduce costs, and elevate customer satisfaction. • Provide leadership on continuous improvement projects, ensuring processes align with business objectives and deliver measurable results. • Support business growth by crafting and executing initiatives to secure reorders and design account-specific development programs.
2026-02-26T00:00:00Z