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16 results for Call Center Specialist in Orange, CA

Customer Service Specialist

Ontario, CA
onsite
Temporary / Contract
22 - 26 USD / Hourly
Our company is seeking a contract Customer Service Specialist to support daily customer interactions and help ensure a positive service experience. This role is ideal for someone who is detail-oriented, organized and passionate about helping customers resolve questions and concerns in a fast-paced environment. Key Responsibilities: Respond to customer inquiries by phone, email and chat in a professional and timely manner Resolve customer issues related to orders, accounts, billing or service requests Maintain accurate records of customer interactions in company systems Escalate complex issues to the appropriate internal team when needed Provide product and service information to customers Support administrative tasks related to customer accounts and service operations Follow company procedures and service standards to ensure customer satisfaction
2026-07-13T00:00:00Z

Customer Service Representative

Monrovia, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-07-09T00:00:00Z

Customer Service Representative

Park La Brea, CA
onsite
Temporary / Contract
25 - 28 USD / Hourly
A Contact Center Representative is needed for an entertainment union located Miracle Mile. As the Contact Center Representative, you will provide a world-class member experience via interaction on phone, email, web chat and/or any other channel as deemed necessary. This position acts as the most common touch point for the company and is expected to have broad knowledge of the processes, policies and operations of the entire organization. Breadth of knowledge required, includes, but is not limited to: Cashiering, Contracts, Membership, and Residuals Processing and Claims, and Web Support. Additionally, first level contract assessment and support; advocate for members working under a company collective bargaining agreement by answering questions for members, producers, studio executives, labor attorneys, casting agents and other industry professionals. The entertainment union offers free parking, and a 35-hour work week. Responsibilities:Answers inquiries via phone, email and web chat to problem-solve, and troubleshoot in the following areas: <ul><li>Cashiering functions: dues bill explanation, calculation, and disputes, and payment options. </li><li>Contracts functions: Membership functions: eligibility status and process, joining fee calculation, updating performer contact information, membership status options. </li><li>Residuals Processing and Claims functions: Residuals payment status, stop payment / reissue, money in trust, Residuals address updates, direct deposit, claim filing and status update. </li><li>Web Support functions: website and mobile app navigation, registration, and password resets. Signatory support for preliminary information sheets. </li><li>Other Support functions: seasonal support during SAG Awards regarding eligibility, voting, and screeners. SAG-AFTRA Foundation, Conservatory, Film Society, and Local event RSVP, cancellations, and support. </li></ul>Perform other duties as assigned or as the situation dictates.
2026-07-22T00:00:00Z

Customer Service Representative

Tustin, CA
onsite
Temporary / Contract
22 - 24 USD / Hourly
We are looking for a Customer Service Representative to support lease renewal efforts for a real estate organization in Tustin, California. This Contract position focuses on guiding residents through renewal options, answering questions with professionalism, and helping improve resident retention through timely, service-driven communication. The ideal candidate is comfortable handling inbound and outbound interactions, reviewing account details for accuracy, and coordinating with internal teams to create a smooth renewal experience. Responsibilities: • Prepare and send lease renewal offers to residents, ensuring all details are accurate and easy to understand. • Contact residents by phone and other communication channels to discuss renewal choices, answer questions, and encourage timely decisions. • Partner with colleagues and local market teams to support retention goals and help reduce resident turnover. • Review upcoming lease expirations and month-to-month accounts to confirm pricing, fees, and resident communications are handled correctly. • Coordinate property inspections when needed to assess home condition or support renewal-related options. • Confirm compliance with renter's insurance, utilities, occupancy records, lease charges, and other policy requirements before finalizing renewals. • Audit completed renewal files and system records to maintain accurate lease terms, rent amounts, and supporting documentation. • Assist with notice-to-vacate activities by communicating next steps, preparing market information, and following through until move-out arrangements are in place. • Provide regular updates to leadership on renewal activity, progress, and issues requiring escalation or approval. • Promote available value-added services during the renewal process when appropriate.
2026-07-23T00:00:00Z

Customer Service Representative

Encino, CA
onsite
Temporary / Contract
22 - 22 USD / Hourly
We are looking for a Customer Service/Quality Control Representative to support day-to-day client communication and service operations in Encino, California. This Long-term Contract to Hire position is ideal for someone who thrives in a fast-paced call center setting and can deliver attentive, detail-oriented assistance across phone and email channels. The person in this role will help manage customer inquiries, maintain accurate records, and ensure a smooth experience from initial contact through resolution. Responsibilities:• Respond to incoming customer calls promptly, providing clear information and courteous support for a wide range of service needs.• Handle both inbound and outbound phone interactions to address questions, confirm details, and follow up on pending requests.• Enter customer information, service updates, and order details into internal records with a high level of accuracy.• Manage email correspondence by replying to inquiries, sharing updates, and directing issues to the appropriate teams when needed.• Assist with order processing activities, including reviewing submitted information and completing order entry tasks correctly.• Coordinate and schedule appointments based on customer needs, availability, and established service procedures.• Use VoIP phone platforms and standard office software to manage communications and document customer activity efficiently.• Support daily call center operations by tracking interactions, maintaining organized files, and helping ensure timely service completion.
2026-07-21T00:00:00Z

Customer Service Representative

Glendale, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone· Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-07-09T00:00:00Z

Customer Service Representative

Rowland Heights, CA
onsite
Temporary to Hire
24.7 - 28.6 USD / Hourly
We are looking for a Customer Service Representative to support daily order and account coordination for a busy team in California. This contract-to-permanent opportunity is ideal for someone who enjoys balancing customer communication, order accuracy, and cross-functional follow-up in a fast-paced office setting. The person in this role will help maintain product availability awareness, manage high-volume inquiries, and ensure timely service through strong attention to detail and dependable administrative support. Responsibilities: • Monitor product availability and confirm stock status to support customer requests and order fulfillment. • Coordinate closely with the shipping team to track outgoing orders and help ensure deliveries arrive as scheduled. • Enter and update customer, order, and inventory information accurately using alphanumeric data entry systems. • Respond to a steady volume of inbound calls each day while providing attentive and solutions-focused customer support. • Use Microsoft Dynamics AX to locate product details, review records, and assist with order-related inquiries. • Process order entry activities and maintain organized documentation for customer transactions and service requests. • Communicate with internal departments to resolve issues involving inventory, shipment timing, or account questions. • Provide consistent administrative support while managing multiple priorities in a deadline-driven environment.
2026-07-21T00:00:00Z

Customer Service Representative

Pico Rivera, CA
onsite
Temporary / Contract
19 - 20.5 USD / Hourly
We are looking for an organized and detail-oriented Customer Service Representative to join our team in Pico Rivera, California. This role involves providing exceptional customer service while managing order processing, data entry, and backend production tasks. As a Contract to permanent position, this opportunity offers the potential for long-term growth and stability within the organization. Responsibilities:• Welcome customers and visitors at the door and ensure their needs are promptly addressed.• Maintain accurate records of incoming orders by logging them into a daily system and distributing job jackets to the appropriate team.• Respond to customer inquiries about incoming orders within a minimum timeframe of 30 minutes.• Organize and file job jackets systematically in the designated filing cabinets.• Create production tickets, including box specifications, load tags, and additional copies required for production processes.• Generate and manage sales orders, including adjusting or creating parts, entering sales information into the system, and printing delivery tickets.• Track and log all completed backend tasks and sales orders to ensure proper documentation.• Handle email correspondence, inbound and outbound calls, and scheduling appointments with customers.• Utilize Microsoft Excel and Word for data entry and reporting purposes.
2026-07-09T00:00:00Z

Customer Service Representative

Irvine, CA
onsite
Temporary to Hire
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a financial services team in Irvine, California. This Contract to permanent opportunity is well suited for someone at the beginning of their customer service career who enjoys speaking with people, gathering key information, and helping individuals move forward in the lending process. In this role, you will serve as an early point of contact for prospective borrowers, provide a detail-oriented experience, and support efficient handoffs to the next stage of the application journey. Responsibilities: • Speak with prospective borrowers by phone to gather initial information and understand their financing needs. • Use a defined intake process to ask relevant questions related to qualifications such as income, credit background, and borrowing goals. • Enter customer details accurately into company systems and keep records current and complete. • Identify applicants who meet preliminary criteria and connect them with the appropriate Loan Officer for follow-up. • Provide courteous, clear, and detail-oriented service during every interaction to create a positive customer experience. • Manage a steady volume of inbound and outbound calls while staying aligned with productivity and conversion goals. • Follow established workflows and service standards to support the front end of the loan application process.
2026-07-21T00:00:00Z

Customer Service Representative

Los Alamitos, CA
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a Customer Service Representative to support a fast-paced electronics operation. This contract opportunity is ideal for someone who enjoys combining customer support with order coordination, shipment tracking, and international logistics activities. The person in this role will serve as a key point of contact for customers while helping ensure import and export orders move accurately and efficiently from entry through delivery. Responsibilities: • Respond to customer inquiries by phone and email, providing timely updates on orders, deliveries, and shipment status. • Enter and maintain sales orders with close attention to accuracy, ensuring customer, product, and shipping details are complete. • Coordinate domestic and international shipments by working with carriers, freight forwarders, and internal teams to keep orders on schedule. • Support import and export service activities by preparing and reviewing shipment-related information and required documentation. • Monitor open orders and logistics activity, resolving issues related to delays, routing, or delivery exceptions. • Communicate with customers and partners to provide clear service and maintain smooth order processing. • Track customer shipments from dispatch through final delivery and escalate service concerns when necessary. • Maintain organized records and perform data entry tasks to keep customer, order, and logistics information current and reliable.
2026-07-23T00:00:00Z

Customer Service Representative

Pasadena, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Apply today for immediate consideration. · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-07-09T00:00:00Z

Customer Service Representative

Tustin, CA
onsite
Temporary / Contract
22.8 - 26.4 USD / Hourly
We are looking for a Customer Service Representative to support resident communications for a real estate and property organization in Tustin, California. This is a Contract position expected to run for 90 days, with potential for extension, and follows a hybrid schedule with remote work on Monday and Friday and onsite work Tuesday through Thursday. In this role, you will serve as a key point of contact for residents, delivering timely assistance, resolving concerns, and helping create a positive service experience through every interaction. Responsibilities: • Respond to incoming resident calls and place outbound follow-up calls regarding maintenance matters, account questions, and service-related requests. • Provide clear and considerate support to residents by addressing questions, concerns, and requests with professionalism and empathy. • Resolve complaints and service issues efficiently while ensuring each case is handled accurately and within expected timeframes. • Document conversations, requests, and outcomes in internal systems so records remain complete and up to date. • Manage a high volume of interactions while maintaining quality, attentiveness, and a strong focus on first-contact resolution. • Work closely with cross-functional teams to gather information, coordinate next steps, and help bring resident issues to resolution. • Stay informed on available services and policies in order to give residents accurate guidance and appropriate next-step recommendations. • Follow up with residents after support is provided to confirm satisfaction and reinforce a positive customer experience. • Learn and navigate multiple software platforms to enter data accurately, track activity, and support daily service operations.
2026-07-23T00:00:00Z

Client Relations Specialist

Oceanside, CA
onsite
Temporary / Contract
25 - 33 USD / Hourly
A growing commercial property management company is looking for a Client Relations Specialist to support tenants, vendors, and property managers across a diverse portfolio of office and retail properties. This position is ideal for someone who enjoys building relationships, solving problems, and creating positive experiences for clients every day. You'll work closely with property management, accounting, and maintenance teams while helping ensure tenant requests are handled promptly and professionally.ResponsibilitiesClient Relations<ul><li>Respond to tenant inquiries by phone and email</li><li>Coordinate maintenance requests and follow up on service completion</li><li>Communicate with vendors regarding work orders and scheduling</li><li>Maintain detailed records of client interactions</li><li>Build strong relationships through proactive communication and follow-up</li></ul>Administrative Responsibilities<ul><li>Prepare service reports and correspondence</li><li>Update tenant information within the property management system</li><li>Assist with lease documentation and administrative projects</li><li>Support office operations as needed</li></ul>
2026-07-17T00:00:00Z

Customer Service Manager

Irvine, CA
onsite
Temporary / Contract
24 - 27 USD / Hourly
We are looking for an experienced Customer Service/Operations Supervisor to support customer operations for a long-term contract opportunity based in Irvine, California. This role is ideal for a service-focused, detail-oriented individual who can oversee high-volume order activity, guide day-to-day customer interactions, and maintain a smooth experience across billing, shipping, and returns. The position calls for strong judgment, steady communication, and the ability to keep service levels high in a fast-moving environment. Responsibilities:• Oversee daily customer service activities and ensure timely, accurate handling of account inquiries, order requests, and service issues.• Manage order processing from entry through completion, verifying details, coordinating updates, and resolving discrepancies that could affect fulfillment.• Review invoices and related documentation, providing customers and internal teams with clear information on billing status and order records.• Monitor shipment progress and share delivery updates by using logistics tools to research tracking information and address transportation-related concerns.• Administer return workflows by evaluating submitted documentation, authorizing eligible requests, and arranging return shipping support when needed.• Support secure payment processing activities, including customer-facing coordination tied to credit card transactions and account follow-up.• Maintain consistent coverage during peak periods or team absences by stepping into operational needs and helping preserve uninterrupted customer support.• Handle escalated customer situations with care and empathy, working toward practical resolutions that strengthen satisfaction and retention.
2026-07-21T00:00:00Z

Customer Service Manager

Inglewood, CA
onsite
Temporary to Hire
28.5 - 33 USD / Hourly
Customer Relations ManagerPosition Overview:The Customer Relations Manager will oversee customer service and relationship management activities, ensuring a high level of customer satisfaction and a positive overall customer experience. This individual will manage customer inquiries and escalations, maintain accurate customer records, and work closely with internal teams to resolve issues and improve processes.Key Responsibilities:<ul><li>Manage day-to-day customer relations and service activities while ensuring a high level of customer satisfaction.</li><li>Oversee customer inquiries, concerns, and escalations, ensuring timely and effective resolution.</li><li>Maintain accurate customer information and activity within the CRM system.</li><li>Utilize CRM data to monitor customer trends and identify opportunities for process and service improvements.</li><li>Work closely with sales, operations, and other internal departments to resolve customer issues.</li><li>Prepare and analyze customer service reports and performance metrics.</li><li>Use NetSuite to access and manage customer and order-related information.</li><li>Utilize Excel for reporting, data analysis, tracking, and maintaining customer service metrics.</li><li>Help develop and improve customer relations processes and procedures.</li><li>Provide leadership, guidance, and support to the customer service team.</li></ul>
2026-07-23T00:00:00Z

Customer Service Representatives LL.US.43-4051

Orange, CA
onsite
Temporary / Contract
18 - 19 USD / Hourly
We are looking for a customer-focused, detail-oriented individual to support asset management operations for aerospace components in Orange, California. This Long-term Contract position is fully onsite and plays an important role in helping airline and maintenance customers receive timely, accurate support for leasing and exchange activity. The role requires strong attention to detail, clear communication, and the ability to coordinate across multiple internal teams while managing critical service needs. Responsibilities: • Serve as a primary point of contact for airline customers and MRO facilities requiring support for aerospace component lease and exchange activity across aircraft and engine programs. • Respond to urgent service situations, including aircraft-on-ground needs, by coordinating timely action and maintaining clear communication with stakeholders. • Partner with technical services, distribution teams, licensing, finance, pricing, and other internal groups to move customer requests through completion. • Enter, maintain, and verify operational data in business systems such as Microsoft Dynamics and Salesforce to ensure accurate records and transaction visibility. • Monitor asset-related requests and follow established processes to resolve customer issues efficiently and effectively. • Organize multiple priorities in a fast-paced environment while keeping service quality and response times at a high standard. • Support reporting and data review activities that help improve tracking, customer communication, and overall program performance.
2026-07-14T00:00:00Z