<p>A fast-growing technology organization in Carlsbad is seeking a professional and customer-focused <strong>Call Center Representative</strong> to serve as a frontline ambassador for its customer support operations. This role is ideal for someone who thrives in a structured call-center environment, enjoys problem-solving in real time, and understands the importance of delivering a consistent, high-quality customer experience. You will handle a high volume of inbound calls while maintaining empathy, accuracy, and efficiency.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage a high volume of inbound customer calls in a fast-paced environment</li><li>Provide accurate, courteous, and solutions-oriented assistance to customers</li><li>Navigate multiple systems simultaneously while documenting interactions</li><li>Resolve customer issues or escalate appropriately when necessary</li><li>Educate customers on products, services, and account options</li><li>Meet or exceed quality, call handling, and customer satisfaction metrics</li><li>Maintain compliance with company policies and data security standards</li><li>Participate in ongoing training and performance coaching</li></ul>
Your role as an Outbound Sales Advocate III As an Outbound Sales Advocate III at SkyOne Federal Credit Union, you will be at the forefront of member engagement, consistently exceeding sales expectations while demonstrating a strong grasp of operational processes, including audits, compliance, and business account maintenance. Your role not only involves cultivating and deepening member relationships through high-quality consultative service but also actively supporting team development by sharing best practices and reinforcing positive sales behaviors. You will be responsible for a variety of tasks, including processing transactions, updating accounts, opening new accounts, and handling loan applications-all while adhering to the Credit Union's rigorous service standards.<br><br>With a focus on outbound sales and exceptional service, you will contribute to business development efforts, ensuring that members receive value-added products and services that meet their specific needs, all within a supportive team environment that promotes accountability and innovation.<br><br>What Matters Most To thrive as an Outbound Sales Advocate III at SkyOne Federal Credit Union, you need a unique blend of skills and attributes that drive both sales performance and exemplary member service. Punctuality is essential, as daily attendance directly impacts team efficiency and success. You must possess excellent communication skills, handling outgoing calls with professionalism and courtesy while adhering to established guidelines.<br><br>A deep understanding of the credit union's financial goals and strategic direction will enable you to proactively support sales and service initiatives. Advanced knowledge of our products and services is crucial, allowing you to assess financial needs accurately and offer tailored solutions. Sales acumen is key, as you'll be expected to consistently exceed targets and model best practices for peers.<br><br>Additionally, proficiency in handling various transactions while ensuring compliance with relevant regulations is vital. Your ability to mentor new hires and engage in peer shadowing will further elevate team performance and contribute to a thriving service culture.<br><br>Qualifications <br>• Minimum of 3 years' experience in a financial services call center.<br>• Must be able to work onsite from the Dallas location 5 days a week and attend Credit Union sponsored community events based on business needs.<br>• Strong cross-selling and telemarketing skills.<br>• Excellent member service, interpersonal, written, and telephone communication skills.<br>• Effective training, shadowing, and peer-mentoring skills.<br>• Must have a high level of interpersonal skills to handle sensitive and confidential situations.<br>• Ability to exercise discretion and sound judgment.<br>• Must possess a superior level of member service, be a positive role model for staff, and demonstrate a high level of commitment to the organization.<br>• Strong organizational skills and ability to manage multiple priorities.<br>• Strong knowledge and understanding of financial products and services.<br>• Windows, Word, Excel, and Internet proficiency.<br>• A high degree of confidentiality.<br>• A positive, professional image within the workplace.<br>• Effective verbal and written communication skills.
We are looking for a dedicated and bilingual Customer Service Representative to join our team in Huntington Beach, California. This contract position offers an opportunity to assist members with their healthcare needs while providing exceptional service. The role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.<br><br>Responsibilities:<br>• Assist members, family members, providers, and caregivers by explaining healthcare benefits and plan options.<br>• Address member inquiries by identifying issues, determining solutions, and providing clear explanations; escalate complex matters to management or appropriate departments when necessary.<br>• Participate in outreach initiatives aimed at enhancing membership retention and satisfaction.<br>• Adhere to company policies, procedures, and regulatory guidelines to ensure compliant operations; contribute suggestions for workflow improvements.<br>• Accurately document member interactions, actions taken, and resolutions in the designated systems.<br>• Maintain a high standard of professionalism while responding to inbound and outbound calls.<br>• Support member services projects and collaborate with the team to achieve organizational goals.<br>• Attend training sessions and staff meetings to stay updated on procedures and enhance skills.<br>• Perform additional duties as assigned by management.
We are looking for a dedicated and bilingual Customer Service Representative to join our team in Irvine, California. In this role, you will play a key part in supporting customers, ensuring their inquiries are handled efficiently and with attention to detail. This is a long-term contract position with a hybrid schedule, requiring four days onsite and one day remote each week.<br><br>Responsibilities:<br>• Respond to customer inquiries via phone and email, providing accurate and timely information.<br>• Handle both inbound and outbound calls to address customer needs and resolve issues.<br>• Process orders and manage data entry tasks with precision.<br>• Maintain a strong knowledge of products to assist customers effectively.<br>• Deliver exceptional customer service while adhering to business standards.<br>• Collaborate with team members to ensure seamless customer support.<br>• Work in a fast-paced environment while prioritizing multiple tasks.<br>• Communicate effectively in both English and Spanish.<br>• Adapt to evolving processes and systems to improve service delivery.<br>• Uphold business casual dress code while maintaining a detail-oriented approach.
<p>We are looking for an experienced Senior Member Service Representative to join our team in Hawthorne, California. In this role, you will be responsible for delivering exceptional support to our customers while ensuring their concerns are resolved efficiently and with attention to detail. This is a Contract to permanent position, offering an opportunity to contribute to a dynamic and customer-focused environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide outstanding customer service and address inquiries in a detail-oriented and timely manner.</p><p>• Manage inbound and outbound calls effectively, ensuring customer satisfaction.</p><p>• Utilize Windows-based systems to document customer interactions and resolve issues.</p><p>• Collaborate with team members to improve service delivery and maintain high standards.</p><p>• Stay informed about company policies and procedures to provide accurate information to customers.</p><p>• Assist customers in navigating services and resolving complex concerns.</p><p>• Identify opportunities to enhance customer experiences and recommend appropriate solutions.</p><p>• Maintain detailed records of interactions and follow-up actions.</p><p>• Work closely with management to address escalated issues and ensure resolution.</p><p>• Continuously develop knowledge of products and services to better assist customers.</p>
<p>We are looking for an experienced Customer Service Representative that will be responsible for providing professional, timely, consistent, and efficient customer service to clients, customers, and stakeholders.</p><p><br></p><p>JOB RESPONSIBILITIES, DUTIES & CORE FUNCTIONS</p><p><br></p><p>Ensure customer issue is resolved from start to finish, following up with various departments and then the customer</p><p>Ensure the timely and accurate responses to all incoming phone and email inquiries and requests, including billing and crediting issues.</p><p>Input data into dosimetry database of information relating to customer inquiries, contacts, new orders, changes, cancellations, etc., as needed.</p><p>Ability to use multiple internal systems during the course of a day to provide quality customer service.</p><p>Provide timely feedback to direct management regarding service failures or customer concerns.</p><p>Mandatory overtime may be requested by management.</p><p>Special projects as assigned.</p><p><br></p>
<p>Robert Half has is always looking to speak to customer service representatives for ongoing contract positions ! Do you love building solid customer relationships? These positions are typically based in dynamic, rapidly changing call center environments.</p><p><br></p><p>How you will make an impact in this type of position :</p><p><br></p><p>-Receiving and placing telephone calls</p><p>-Provides accurate, friendly customer service in a timely fashion</p><p>-Acts as the main point of contact for customers, handling inquiries, resolving issues, processing orders/returns, and providing product information via phone, email, or chat to ensure satisfaction </p><p>-Checking in with customers to ensure satisfaction with purchases or services</p><p><br></p><p><br></p>
We are looking for an experienced Senior Customer Service Representative to join our team on a long-term contract basis. Based in Irvine, California, this role involves coaching, training, and supporting customer service teams to achieve excellence in performance and customer satisfaction. The ideal candidate is passionate about fostering growth and enhancing service quality.<br><br>Responsibilities:<br>• Evaluate and monitor customer service calls to ensure compliance, accuracy, and exceptional customer experiences.<br>• Provide timely feedback and coaching to improve team performance in sales and service.<br>• Develop and facilitate dynamic training programs, workshops, and interactive role-playing sessions.<br>• Partner with leadership to identify key training areas and implement improvement strategies.<br>• Analyze performance metrics and trends, delivering actionable insights to management.<br>• Cultivate a positive team environment that encourages growth and motivation.<br>• Ensure adherence to organizational standards and customer service best practices.<br>• Stay updated on industry trends and apply them to enhance training processes.<br>• Collaborate with cross-functional teams to optimize customer service operations.
We are looking for a dedicated Customer Service Representative to join our team in West Covina, California. This is a contract-to-permanent position that offers the opportunity to grow professionally while directly assisting customers. The ideal candidate will be patient, detail-oriented, and capable of thriving in a dynamic environment.<br><br>Responsibilities:<br>• Handle inbound and outbound customer calls with professionalism and empathy.<br>• Provide accurate and timely assistance to customers, addressing inquiries and resolving issues.<br>• Maintain detailed records of interactions and follow-ups using company systems.<br>• Deliver exceptional service during busy periods, such as open enrollment seasons.<br>• Collaborate with team members to ensure consistent and high-quality customer care.<br>• Demonstrate adaptability to varying workloads, balancing fast-paced days with slower periods.<br>• Support customer needs in multiple languages, including Vietnamese, Mandarin, or Spanish, as applicable.<br>• Utilize Microsoft Word and Outlook for correspondence and data management.<br>• Uphold company values by fostering loyalty and trust with customers.<br>• Participate in training sessions to continuously improve customer service skills.
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Huntington Beach, California. In this role, you will play a key part in assisting individuals with the enrollment process, ensuring accuracy and providing exceptional support. This position offers the opportunity to work in the dynamic healthcare industry, contributing to a seamless onboarding experience for new members.<br><br>Responsibilities:<br>• Respond to inquiries from internal and external customers, providing timely and attentive assistance.<br>• Resolve issues and concerns related to enrollment through claims, emails, and call tracking systems.<br>• Accurately enter and maintain enrollment applications and member information in the company's database.<br>• Process enrollment applications and manage dis-enrollments, ensuring compliance with guidelines.<br>• Verify enrollment statuses with clients and address discrepancies as needed.<br>• Investigate and resolve system rejections related to enrollment data.<br>• Collaborate with team members to address exceptions and take corrective actions to ensure proper member enrollment.<br>• Conduct daily and monthly reconciliation of files and verify data accuracy against source documents.<br>• Maintain organized records in the enrollment database and manage member eligibility changes.<br>• Perform other duties as assigned to support the enrollment process.
We are looking for a dedicated Customer Service Representative to join our team in Santa Fe Springs, California. This is a Contract position with the potential for long-term employment in the manufacturing industry, offering an opportunity to work in a collaborative and dynamic environment. The ideal candidate will possess excellent communication skills, strong attention to detail, and the ability to effectively manage customer interactions.<br><br>Responsibilities:<br>• Process and input customer orders accurately into the system.<br>• Collaborate with internal teams to confirm product availability and coordinate schedules.<br>• Organize shipment schedules and ensure calendars are consistently updated.<br>• Address customer inquiries and provide necessary documentation support.<br>• Perform light front-desk duties, including welcoming visitors and managing phone calls.
<p>We are proud to represent a fast-growing, client-focused mortgage brokerage in Irvine that is redefining the home financing experience.</p><p>As a Customer Service Representative on a contract to hire basis, you’ll be the voice of our brand connecting with motivated homebuyers, building trust, and driving success. This is an exciting opportunity to join a collaborative team where your contributions directly impact growth and client satisfaction.</p><p>What You’ll Do</p><ul><li>Engage & Convert: Respond to inbound leads and follow up with warm prospects via phone, email, and CRM to build lasting relationships.</li><li>Drive Results: Schedule appointments for loan officers, assist with pre-qualification, and help clients take the next step toward homeownership.</li><li>Collaborate & Grow: Partner with referral sources and internal teams to maximize opportunities and deliver exceptional service.</li></ul><p>What We’re Looking For</p><ul><li>Sales Savvy: Strong communication and relationship-building skills with a passion for helping people.</li><li>Goal-Oriented: Motivated by targets and thrives in a fast-paced environment.</li><li>Tech-Comfortable: Experience with CRM systems and digital communication tools.</li><li>Mortgage Knowledge: No Mortgage Knowledge necessary! We will train up on all our services</li></ul><p>Why Join Us?</p><ul><li>Growth Potential: Contract-to-hire with clear pathways for advancement to loan officer (we will sponsor loan officer certifications).</li><li>Commission Opportunity: Once hired on permanently, you’ll earn competitive commissions on closed deals your success pays off!</li><li>Supportive Culture: Work with a team that values integrity, collaboration, and innovation.</li><li>Impactful Work: Help clients achieve one of life’s biggest milestones homeownership.</li><li>Competitive Compensation: Base pay plus performance incentives once hired on.</li></ul><p><br></p>
<p>The Community Center Associate will be based at one or more of Community Centers and will provide customer service to members and seniors in the community. This associate will represent the company in the community and will develop and maintain the company’s reputation. The position will be customer-facing with sales responsibilities. The representative will be motivated by company mission to deliver culturally-sensitive health care solutions to seniors in our community. The Medical Customer Service Rep must be <strong>bilingual in Korean. </strong></p><p><br></p><p>Schedule: 40 hours per week. Must be open to work on some Saturdays.</p><p><br></p><p>Functions & Job Responsibilities</p><p>• Provide excellent customer service for the Community Center(s).</p><p>• <strong>Must be bilingual in Korean.</strong></p><p>• Provide in-language support for members regarding their benefits and accessing care.</p><p>• Act as a Medicare Advisor with in-language support to community members with questions about their Medicare options.</p><p>• Schedule and coordinate health and wellness events held at the community centers. This includes logistic and planning efforts.</p><p>• Responsible for communicating and coordinating general building repairs with Facilities Manager/Department.</p><p>• Maintain a proper inventory of equipment, supplies and promotional/marketing items.</p><p>• Track and monitor traffic flow and utilization of services.</p><p>• Perform routine inspections to ensure equipment is working properly for quality assurance purposes.</p><p>• Responsible for managing the use of space to host classes, activities and trainings while ensuring safety and cleanliness.</p><p>• Identify and develop programs and activities that bring value and interest to the center by working closely with internal teams.</p><p>• Identify and participate in member events and community events showcasing benefits which includes sales booths at events, sponsorships of festivals, holidays, religious or ethnic services.</p>
<p>A healthcare services organization in Vista is seeking a compassionate and detail-oriented <strong>Customer Service Representative</strong> to support patients and internal teams. This role is ideal for someone who thrives in a structured environment and enjoys helping others navigate appointments, services, and information with care and professionalism.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Answer high-volume inbound calls and respond to inquiries</li><li>Assist patients with scheduling, general information, and follow-ups</li><li>Accurately enter and update patient information in systems</li><li>Coordinate with internal departments to resolve issues</li><li>Maintain confidentiality and compliance with healthcare regulations</li><li>Provide clear, empathetic communication to patients</li><li>Support front office and administrative teams as needed</li></ul>
<p>A growing company in Carlsbad is seeking a detail-oriented <strong>Customer Support Specialist</strong> to support client accounts and internal operations. This role focuses on maintaining strong client relationships, resolving inquiries efficiently, and ensuring seamless coordination between customers and internal teams. The Customer Support Specialist will manage inbound requests, track service issues, and support order or account-related processes. This position is ideal for someone who thrives in a structured environment and enjoys providing dependable, high-quality support.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary contact for customer inquiries via phone and email</li><li>Coordinate with internal teams to resolve service or order-related issues</li><li>Track customer interactions and maintain accurate records in internal systems</li><li>Provide timely follow-up to ensure customer satisfaction</li><li>Assist with order processing, documentation, and reporting</li><li>Identify recurring issues and communicate trends to management</li><li>Support process improvements to enhance customer experience</li></ul><p><br></p>
<p>Location: Remote (Must have a quiet, dedicated workspace) Schedule: Full time, must work Pacific Time hours, overtime required with blackout dates at month-end </p><p> Position Overview We are seeking a detail-oriented and customer-focused detail oriented to provide exceptional support to our Sales Department and healthcare professionals. The ideal candidate will have strong data entry skills, purchase order experience, and a proven ability to deliver outstanding internal customer service in a remote environment. </p><p> Key Responsibilities Phone Support: Respond promptly and professionally to inquiries from sales teams and healthcare professionals via phone, email, and fax. Customer Interaction: Engage courteously and accurately to foster positive business relationships. Research & Resolution: Investigate and provide answers to sales-related questions, ensuring timely and accurate responses. Record Management: Maintain detailed records of customer interactions, inquiries, complaints, and resolutions. Billing & Collections: Determine service charges, collaborate with Corporate Accounts Receivable for payment collection, and arrange billing as needed. Reporting: Prepare product or service reports by collecting and analyzing customer information. ERP Management: Maintain customer pricing and enter contracts in the ERP system. Implement procedures for accurate inventory records, billing, and replenishment. Manage inventory shelf life and expiry records.</p>
We are looking for a dedicated Member Service Advisor to join a dynamic credit union team in Hawthorne, California. This Contract to permanent position focuses on delivering exceptional customer service by understanding member needs and offering tailored financial solutions. The ideal candidate will excel in fostering strong relationships, handling inquiries with professionalism, and achieving service and sales goals.<br><br>Responsibilities:<br>• Provide exceptional service by understanding member needs and recommending suitable financial products and services.<br>• Manage inbound and outbound member interactions, ensuring a high level of professionalism and accuracy.<br>• Process member transactions, open new accounts, and update existing accounts while adhering to organizational guidelines.<br>• Assist members with loan applications, offering guidance and support throughout the process.<br>• Respond to inquiries and resolve issues efficiently, maintaining a focus on member satisfaction.<br>• Meet or exceed sales and service standards by adopting a proactive, consultative approach.<br>• Collaborate with team members to ensure seamless service delivery and maintain operational excellence.<br>• Utilize call center software and tools effectively to enhance member interactions and streamline processes.<br>• Maintain confidentiality and ensure compliance with organizational and industry standards.<br>• Stay informed about credit union products, services, and compliance requirements to provide accurate information to members.
We are looking for a Technical Parts Specialist with expertise in diesel generators to join our team in Long Beach, California. In this role, you will provide exceptional sales support and technical guidance to customers seeking parts and accessories for diesel generator systems. This is a long-term contract position that offers the opportunity to apply your technical knowledge and customer service skills in a dynamic and evolving industry.<br><br>Responsibilities:<br>• Assist clients in identifying and sourcing the correct parts for diesel generator systems based on their specific technical requirements.<br>• Provide detailed product information and recommendations to customers, ensuring their needs are met effectively.<br>• Serve as a technical expert on diesel generator components, explaining specifications and applications with confidence.<br>• Manage inventory by sourcing parts from approved vendors and coordinating stock levels for high-demand items.<br>• Educate customers on installation, maintenance, and troubleshooting of generator parts, offering guidance or referring them to technical resources.<br>• Diagnose and resolve customer concerns related to generator performance by recommending appropriate parts or solutions.<br>• Maintain accurate records of customer orders, communications, and transactions using company systems.<br>• Support sales initiatives by promoting relevant products and building strong client relationships.<br>• Stay informed about industry developments, new products, and competitor offerings to enhance customer support.<br>• Collaborate with internal teams, including sales, service technicians, and inventory personnel, to ensure seamless customer experiences.
<p>We are proud to represent a fast-growing, client-focused mortgage brokerage that is redefining the home financing experience.</p><p>As an Inside Sales Representative, you’ll be the voice of our brand connecting with motivated homebuyers, building trust, and driving success. This is an exciting opportunity to join a collaborative team where your contributions directly impact growth and client satisfaction.</p><p>What You’ll Do</p><ul><li>Engage & Convert: Respond to inbound leads and follow up with warm prospects via phone, email, and CRM to build lasting relationships.</li><li>Drive Results: Schedule appointments for loan officers, assist with pre-qualification, and help clients take the next step toward homeownership.</li><li>Collaborate & Grow: Partner with referral sources and internal teams to maximize opportunities and deliver exceptional service.</li></ul><p>What We’re Looking For</p><ul><li>Sales Savvy: Strong communication and relationship-building skills with a passion for helping people.</li><li>Goal-Oriented: Motivated by targets and thrives in a fast-paced environment.</li><li>Tech-Comfortable: Experience with CRM systems and digital communication tools.</li><li>Mortgage Knowledge: No Mortgage Knowledge necessary! We will train up on all our services</li></ul><p>Why Join Us?</p><ul><li>Growth Potential: Contract-to-hire with clear pathways for advancement to loan officer (we will sponsor loan officer certifications).</li><li>Commission Opportunity: Once hired on permanently, you’ll earn competitive commissions on closed deals your success pays off!</li><li>Supportive Culture: Work with a team that values integrity, collaboration, and innovation.</li><li>Impactful Work: Help clients achieve one of life’s biggest milestones homeownership.</li><li>Competitive Compensation: Base pay plus performance incentives once hired on.</li></ul><p><br></p>
<p>A Southern California Hospital is in the immediate need of a Hospital Medical Collections Specialist with commercial insurance experience. The Hospital Medical Collections Specialist will be tasked with follow up with commercial payor via phone and web portals. The Medical Collections Specialist must have 2 - 3 years of Acute Medical Collections experience. </p><p><br></p><p>Duties include:</p><p>-Insurance follow up via phone and web portals</p><p>-Sending appeal letters for denied insurance claims</p><p>-Managed Care, HMO and PPO knowledge</p><p>-Reviewing EOB's Microsoft and capitated claims</p><p>-Insurance correspondence</p><p>-MUST have Hospital Acute experience and UB04</p><p><br></p><p>This organization offers superior benefits including FULL Medical, Dental and Vision Insurance. PTO, Sick Time Off, merit raises, family tuition assistance, 401K retirement with a 15% match.</p><p><br></p><p><br></p>
<p>A construction services company in Oceanside is seeking a proactive <strong>Collections Specialist</strong> to manage customer accounts, follow up on outstanding balances, and support cash flow initiatives. This role requires confidence, professionalism, and the ability to balance firmness with strong relationship management.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Contact customers regarding past-due balances via phone and email</li><li>Maintain accurate collection notes and documentation</li><li>Negotiate payment arrangements and follow up on commitments</li><li>Coordinate with project managers and accounting teams</li><li>Review contracts and payment terms</li><li>Assist with lien documentation and collection escalation when needed</li><li>Support AR reporting and cash flow forecasting</li></ul>
<p>A professional services firm in Carlsbad is seeking a detail-oriented <strong>Collections Specialist</strong> to manage customer accounts while maintaining a high level of professionalism and discretion. This role focuses on relationship-based collections and is ideal for someone who understands financial processes and values customer experience.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Monitor AR aging and prioritize collection efforts</li><li>Contact clients regarding overdue balances and resolve issues</li><li>Investigate billing disputes and coordinate resolutions</li><li>Document collection activity and maintain accurate records</li><li>Prepare collection reports for leadership</li><li>Collaborate with accounting and client services teams</li><li>Support month-end and audit-related requests</li></ul>
The Credits and Collections Coordinator is responsible for assisting with the invoicing and pricing process for customer orders, ensuring accuracy and compliance with internal protocols. This includes daily invoice verification, applying freight and extra charges, and placing orders on hold when necessary. <br>Responsibilities and Essential Functions: <br>• Manage daily invoicing: ensure all orders are priced, apply freight, place unpriced or PAS orders on hold, and email non-EDI invoices to customers; confirm delivery of extra charges when applicable<br>• Process weekly trouble settlements, including pricing, redelivery, and related fees<br>• Contact customers weekly to coordinate PAS returns<br>• Apply freight and additional charges to all restock orders weekly<br>• Price PAS orders and process returns weekly<br>• File truck claims as needed<br>• Support AR by investigating large cash receipt shortages and applying unidentified credits<br>• Apply daily pricing or quality credits to orders per sales team <br>• Assist AP in resolving discrepancies on brokerage, purchased product, and outside purchase bills<br><br>Required Knowledge, Skills, Qualifications, Experience: <br>• Bachelor’s degree in Accounting, Finance, Economics or related field <br>• 3-5 + Years of experience in accounting or finance-related role<br>• Understanding of invoicing, billing processes, order reconciliation, and settlements <br>• Proficiency in accounting software and Microsoft Suite (Outlook, Excel) <br>• Experience with ERP<br>• Attention to detail, problem-solving skills, and organization abilities <br>• Ability to manage daily and weekly tasks independently and meet strict deadlines<br>• Strong organizational skills and ability to prioritize multiple tasks in a fast-paced environment<br>• Ability to work independently while collaborating with cross-functional teams <br>• Willingness to learn, adapt, and ask insightful questions to gain clarity
We are looking for a skilled and motivated Collections Specialist to join our team in Orange, California. In this Contract to permanent position, you will be responsible for ensuring timely payments and maintaining strong relationships with clients while supporting the Accounts Receivable department. This role is ideal for someone with excellent communication skills, a detail-oriented mindset, and a proactive approach to resolving billing issues and managing receivables.<br><br>Responsibilities:<br>• Investigate and resolve discrepancies in invoices, short payments, and disputes by collaborating with internal teams like billing and customer success.<br>• Keep accurate and detailed records of collection activities, including payment commitments and follow-ups.<br>• Review aging reports regularly and provide updates on account statuses to management.<br>• Perform timely follow-ups on overdue accounts to minimize Days Sales Outstanding.<br>• Assist in applying and reconciling customer payments when necessary.<br>• Contribute to the month-end close process by reporting on delinquent accounts and anticipated recoveries.<br>• Maintain a customer-focused approach while collecting payments and addressing issues.<br>• Collaborate cross-functionally to identify and implement solutions for recurring billing challenges.
<p>We are seeking a dependable, detail-oriented <strong>Patient Access Representative</strong> to support the <strong>Emergency Department</strong> at a busy healthcare facility in <strong>Burbank</strong>. This role is critical in ensuring a smooth, efficient, and compassionate patient intake process in a fast-paced, high-acuity environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and <strong>check in patients</strong> as they arrive to the Emergency Department</li><li>Accurately collect and verify patient demographic and insurance information</li><li>Register patients in hospital systems while maintaining compliance with privacy regulations</li><li>Communicate clearly and compassionately with patients and families during stressful situations</li><li>Collaborate closely with clinical and nursing staff to ensure timely patient flow</li><li>Maintain accurate documentation and update patient records in real time</li><li>Adhere to hospital policies, HIPAA guidelines, and emergency department protocols</li></ul>
