We are looking for an experienced Customer Service Representative to join our team in Anaheim, California, on a contract basis. In this role, you will provide exceptional support to customers while handling a variety of responsibilities, including assisting senior team members and contributing to departmental initiatives. This position offers opportunities for growth and development as you enhance your skills and take on additional tasks.<br><br>Responsibilities:<br>• Address customer inquiries promptly and in a detail-oriented manner, ensuring satisfaction and positive experiences.<br>• Escalate complex issues and critical cases to senior team members with thorough documentation.<br>• Support higher-level representatives by managing standard workloads during peak periods.<br>• Mentor and guide entry-level customer service staff to enhance team performance and support individual growth.<br>• Gain in-depth knowledge of assigned products and services to resolve common customer concerns.<br>• Develop and update internal resources such as FAQs and knowledge base articles based on customer feedback.<br>• Maintain accurate records of customer interactions, including detailed case notes and resolution steps.<br>• Assist with quality control processes by gathering data and conducting preliminary audits.<br>• Utilize multiple platforms, including Salesforce Service Cloud, to manage cases efficiently.<br>• Analyze customer trends and historical data to identify recurring issues and propose solutions.
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. As part of this long-term contract position, you will play a vital role in ensuring seamless scheduling and communication for participants, families, and associates. This role requires strong organizational skills, attention to detail, and the ability to maintain professionalism in a fast-paced environment.<br><br>Responsibilities:<br>• Coordinate and assign Behavior Interventionists to participants based on location, skills, and compliance requirements.<br>• Collaborate with participants, families, and clinical teams to develop and optimize schedules.<br>• Maintain and update scheduling records using computer-based systems, ensuring timely confirmation of changes.<br>• Respond promptly and professionally to scheduling requests and changes, addressing concerns and escalating issues as necessary.<br>• Monitor daily attendance and participant assignments, implementing rescheduling and coverage solutions as needed.<br>• Generate and analyze reports to ensure contract compliance, identifying gaps and developing corrective action plans.<br>• Liaise with Payroll, Billing, and Human Resources to ensure accurate payment, credits, and employment status for staff.<br>• Attend staff meetings, training sessions, and other organizational events to support team development.<br>• Provide cross-training to new scheduling coordinators to enhance team capabilities.
<p>We are looking for a dedicated and skilled Customer Service Representative to join our team in Irvine, California. In this Contract to permanent position, you will play a vital role in delivering exceptional support to our customers while contributing to the growth of our organization. If you are passionate about customer service and proficient in Mandarin and Spanish, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Provide assistance to customers and distributors by addressing inquiries, tracking orders, processing returns, and offering account support.</p><p>• Resolve customer issues efficiently and accurately, ensuring all concerns are handled with care.</p><p>• Foster strong relationships with customers to encourage loyalty and repeat business.</p><p>• Translate and explain product details or marketing materials for multilingual audiences as needed.</p><p>• Collaborate with internal teams to streamline processes and enhance customer satisfaction.</p><p>• Represent the company as a brand ambassador, embodying the values and passion behind our products.</p><p>• Manage multiple tasks in a fast-paced environment while maintaining professionalism and organization.</p><p>• Utilize call center systems to document interactions and provide seamless support.</p>
<p>We are looking for a skilled and driven Bilingual Spanish/ or French Canadian Customer Service Representative to join our team in Torrance, California. As part of the manufacturing industry, you will play a pivotal role in ensuring customer satisfaction by addressing inquiries, resolving issues, and promoting our brand. This is a Contract position offering the opportunity to grow with an innovative and customer-focused organization.</p><p><br></p><p>Responsibilities:</p><p>• Deliver exceptional customer service by upholding the company's values and maintaining professionalism in all communications.</p><p>• Build and sustain positive relationships with customers, demonstrating empathy and understanding during interactions.</p><p>• Recommend and promote company products and services to meet customer needs and preferences, contributing to brand growth.</p><p>• Accurately record customer details and inquiry information into company databases.</p><p>• Apply technical knowledge of products to resolve customer issues effectively and provide troubleshooting assistance.</p><p>• Handle customer complaints with patience, ensuring calm and courteous resolutions.</p><p>• Participate in product and skill training sessions, successfully completing assessments to enhance expertise.</p><p>• Share valuable customer feedback and observed trends with management to support continuous improvement.</p><p>• Ensure timely and consistent attendance, including the flexibility to work variable schedules and occasional weekends.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. In this contract-to-permanent role, you will play a vital part in delivering exceptional service to customers through efficient communication and attention to detail. The ideal candidate will possess strong organizational skills and the ability to manage both inbound and outbound calls effectively.</p><p><br></p><p>Responsibilities:</p><p>• Handle approximately 10 inbound calls daily, addressing customer inquiries and providing timely resolutions.</p><p>• Conduct 30-80 outbound calls per day once fully trained, following up with customers and sharing next steps.</p><p>• Utilize the Salesforce platform to manage customer data and track interactions.</p><p>• Send follow-up links to customers with detailed instructions and next steps.</p><p>• Maintain accurate records of communication and ensure proper documentation of customer interactions.</p><p>• Deliver exceptional service by addressing client needs with professionalism and efficiency.</p><p>• Collaborate with team members to ensure seamless customer experience and problem resolution.</p><p>• Assist with administrative tasks to support customer service operations.</p><p>• Stay informed about company policies and industry standards to provide accurate information to clients.</p>
We are looking for a dedicated Medical Customer Service Representative to join our team in Temecula, California. In this role, you will be the first point of contact for patients, addressing inquiries and resolving concerns with professionalism and care. This is a Contract to permanent position, offering an excellent opportunity to grow within the healthcare industry.<br><br>Responsibilities:<br>• Respond to incoming calls from patients, addressing inquiries and providing accurate information.<br>• Assist patients with billing questions and payment processes, ensuring clarity and satisfaction.<br>• Utilize basic medical terminology to communicate effectively and accurately with patients.<br>• Manage patient interactions professionally, ensuring a positive experience during every contact.<br>• Document patient interactions and maintain accurate records in the system.<br>• Collaborate with other team members to resolve complex issues and ensure seamless service.<br>• Uphold company standards for confidentiality and compliance while handling sensitive patient information.<br>• Provide guidance to patients regarding healthcare services and procedures.<br>• Identify and escalate issues when necessary to ensure timely resolution.<br>• Meet performance targets and contribute to the overall efficiency of the call center.
<p>Robert Half has great ongoing opportunities for professional Call-Center CSRs. We are currently seeking motivated, empathetic, and customer-focused individuals to join our team. This is an excellent opportunity for individuals who are passionate about helping others and have strong communication skills. As a Call Center Customer Service Representative, you will be the first point of contact for our customers, providing them with the assistance and support they need via phone, email, or chat. Your role will involve addressing customer inquiries, resolving complaints, processing orders, and offering solutions to ensure an outstanding customer experience. The ideal candidate will be patient, professional, and adept at managing a high volume of calls while maintaining a positive attitude. Please call (805)496-6443 for immediate consideration.</p>
We are looking for a dedicated Customer Service Representative to join our team in Newport Beach, California. In this role, you will be responsible for delivering outstanding customer service, handling financial transactions, and assisting clients with their banking needs. This is a long-term contract position, offering an opportunity to make a meaningful impact within the banking industry.<br><br>Responsibilities:<br>• Process a range of financial transactions, such as deposits, withdrawals, loan payments, and transfers, while ensuring accuracy and adherence to banking policies.<br>• Provide prompt and attentive assistance to customers with inquiries regarding their accounts and available banking services.<br>• Actively promote and recommend banking products and services tailored to meet the needs of customers.<br>• Manage and reconcile a cash drawer, complying with established security and audit procedures.<br>• Educate customers on various banking options, including digital services and alternative channels.<br>• Address and resolve customer concerns effectively, ensuring a positive banking experience.<br>• Collaborate with team members to maintain smooth branch operations during busy periods.<br>• Uphold high standards of confidentiality and security in all customer interactions.<br>• Contribute to the achievement of branch goals by delivering exceptional service and support.
<p>We are looking for a Loan Servicing Specialist to join our team in Hawthorne, California. In this role, you will play a vital part in ensuring the smooth management and maintenance of consumer mortgage loans, applying your expertise in loan servicing and credit union operations. This is a long-term contract position, offering an opportunity to grow within the dynamic credit union industry.</p><p><br></p><p>Responsibilities:</p><p>• Manage the lifecycle of consumer mortgage loans, including servicing tasks and ongoing maintenance.</p><p>• Ensure compliance with relevant consumer mortgage rules and regulations.</p><p>• Utilize Symitar or similar credit union software to effectively perform loan servicing activities.</p><p>• Monitor call center metrics to maintain high levels of customer satisfaction and operational efficiency.</p><p>• Collaborate with team members to analyze and address critical issues in consumer banking operations.</p><p>• Provide support for credit card and consumer lending processes, ensuring accuracy and timely execution.</p><p>• Conduct criticality analysis to prioritize tasks and resolve complex servicing challenges.</p><p>• Maintain detailed records and documentation to ensure accuracy and adherence to compliance standards.</p><p>• Assist in training and onboarding team members on loan servicing systems and procedures.</p>
<p>A high-end hospitality and services company in Oceanside is hiring a <strong>Customer Service Representative</strong> to provide elevated service to clients, manage appointment scheduling, and support front-end operations. This position requires a polished, service-focused communicator who enjoys working with people and creating memorable guest experiences.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Greet clients, answer incoming calls, and manage high-volume scheduling</li><li>Handle billing questions, membership inquiries, and service upgrades</li><li>Provide knowledgeable recommendations based on client needs</li><li>Maintain accurate records of appointments, client profiles, and visit history</li><li>Resolve concerns quickly with tact, professionalism, and a hospitality-first mindset</li><li>Assist with front office presentation, light administrative duties, and coordination with management</li></ul>
<p>We are looking for a detail-oriented and proactive Accounts Payable Specialist to join a leading healthcare organization in Los Angeles, California. In this long-term contract role, you will play a critical part in ensuring the accuracy and efficiency of invoice processing, vendor updates, and financial audits. This position offers the opportunity to contribute to streamlined operations in a dynamic and fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Investigate discrepancies in past invoices and update vendor and invoice records to ensure data accuracy.</p><p>• Process and upload accounts payable spreadsheets while adhering to organizational standards.</p><p>• Assess and allocate charges across various call centers, exercising strategic decision-making.</p><p>• Resolve issues caused by incorrect invoice entries, ensuring proper account alignment.</p><p>• Conduct weekly audits to identify and correct errors, maintaining a reliable financial system.</p><p>• Address flagged errors promptly and implement corrections to maintain operational efficiency.</p><p>• Review invoices critically, applying sound judgment to ensure accurate financial processing.</p><p>• Utilize Oracle systems for invoice management and accounts payable tasks.</p><p>• Collaborate with departments to resolve financial discrepancies and improve workflow processes.</p>
<p>A rapidly expanding e-commerce consumer goods company in Vista is seeking an engaging and solutions-oriented <strong>Customer Service Representative</strong> to join their customer experience team. This company prides itself on high-quality products, fast delivery, and exceptional customer care—making this role essential to maintaining their strong brand reputation.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle high-volume customer inquiries via phone, email, online chat, and CRM systems</li><li>Resolve product questions, shipping concerns, warranty claims, order changes, and return requests</li><li>Accurately process orders, update account information, and document customer interactions</li><li>Collaborate with warehouse, logistics, and product support teams to ensure timely customer resolutions</li><li>Identify patterns in customer feedback and communicate suggestions to management</li><li>Assist with customer review monitoring, social media responses, and promotional inquiries</li><li>Maintain strong product knowledge to support troubleshooting and provide accurate information</li><li>Represent the company with professionalism, positivity, and exceptional service</li></ul>
<p>A mid-sized manufacturing and distribution company in Vista is seeking a <strong>Customer Service Representative</strong> to support order processing, client communication, and coordination with internal departments. This role is ideal for someone who enjoys problem-solving, tracking information, and helping customers receive accurate and timely updates.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Serve as the first point of contact for customer inquiries regarding orders, shipments, and product availability</li><li>Process purchase orders, confirm details, and follow through until delivery</li><li>Communicate with logistics, production, and warehouse teams to ensure accurate timelines</li><li>Maintain CRM and ERP data, ensuring clean and updated information</li><li>Resolve product issues, returns, or replacements with a positive and professional approach</li><li>Provide written communication via email and prepare order-related documents</li></ul>
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Irvine, California. In this Contract to permanent position, you will play a critical role in ensuring customer satisfaction by addressing inquiries, resolving issues, and maintaining high standards of service. This role offers the opportunity to work in the dynamic Health Pharm/Biotech industry, contributing to meaningful solutions for occupational safety.<br><br>Responsibilities:<br>• Handle customer inquiries through various communication channels, including phone, email, and online platforms, ensuring prompt and attentive responses.<br>• Collaborate with internal departments to resolve customer issues effectively from start to finish, ensuring follow-ups are completed.<br>• Utilize multiple internal systems to manage orders, track shipments, and address customer concerns accurately.<br>• Provide feedback to management regarding service challenges and customer concerns to improve processes.<br>• Participate in special projects as assigned, contributing to team objectives and organizational goals.<br>• Process order entries, schedule appointments, and manage customer accounts with precision.<br>• Maintain accurate records of customer interactions and transactions, ensuring data integrity.<br>• Assist with troubleshooting and resolving issues related to product delivery, account setups, and other customer needs.<br>• Demonstrate flexibility by working overtime when requested to meet business demands.<br>• Support lean process improvement initiatives to enhance customer service efficiency.
<p>A large <strong>manufacturing and distribution company</strong> in Vista is seeking a <strong>Collections Specialist</strong> with strong analytical skills and exceptional customer service. This role is best for someone who enjoys researching account discrepancies, digging deep into invoices, and ensuring that high-volume B2B accounts remain current. You’ll work directly with customers, sales reps, and internal departments to resolve issues before they escalate. This company experiences frequent purchase order changes, recurring shipments, and multi-location billing—so attention to detail, professionalism, and accuracy are essential.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Monitor high-volume AR aging and follow up on past due accounts across national and international customers</li><li>Identify, analyze, and resolve invoice discrepancies related to pricing, freight, quantity, and PO mismatches</li><li>Work cross-functionally with customer service, shipping, and sales to ensure billing accuracy</li><li>Document all interactions and maintain detailed records of payment commitments</li><li>Recommend credit holds, escalate delinquent accounts, and support write-off review</li><li>Manage credit applications and assist with credit limit adjustments based on payment history</li><li>Prepare weekly and monthly AR status reports for leadership</li></ul>
<p>Robert Half has an excellent career opportunity for an articulate, highly-skilled customer service representative in the growing industry. The ideal candidate is passionate about building solid client-customer relationships and strives to always help others. As a Customer Service Representative, you will be the first point of contact for our valued customers. Your primary focus will be to assist customers with inquiries, provide information about the available products/services, and resolve issues to ensure a positive customer experience. Them team is the heartbeat of the company's success, and we are seeking a motivated Customer Service Representative to contribute to their commitment to customer satisfaction. Please call 818-703-8818 to inquire more today.</p><p></p><p>Some responsibilities include:</p><ul><li>Receiving and placing telephone calls</li><li>Performs full service banking transactions in compliance with legal requirements and bank policies and procedures</li><li>Provides accurate, friendly customer service in a timely fashion</li><li>Performs functions including handling cash and other daily transactions.</li><li>Achieves sales and referral goals by actively cross-selling and referring customers to proper bank staff for additional bank products, services and sales campaigns</li><li>Maintains currency and coin under prescribed limits</li><li>Adheres to bank security policies and maintains confidentiality of bank records and client information</li></ul><p><br></p>
<p>Robert Half is currently looking for a detail-oriented and experienced Accounts Payable Specialist with SAP expertise to join our finance team in Downtown LA. As an Accounts Payable Specialist with SAP experience, you will play a critical role in the financial operations of our company. You will be responsible for processing invoices, managing vendor accounts, reconciling payments, and ensuring that all financial transactions are accurately recorded in our SAP system. This role offers the opportunity to work in a dynamic environment and contribute to the efficient financial management of the organization. Please call our office 213.629.4602 for consideration.</p><p> </p><p>· Bachelor’s degree in finance, Accounting, or a related field is preferred.</p><p>· Proven experience as an Accounts Payable Specialist</p><p>· SAP experience is required.</p><p>· Strong understanding of accounts payable principles and practices.</p><p>· Knowledge of financial regulations and compliance.</p><p>· Proficient in Microsoft Excel and other financial software.</p><p>· Excellent attention to detail and accuracy.</p><p>· Strong analytical and problem-solving skills.</p><p>· Ability to prioritize and manage multiple tasks in a fast-paced environment.</p><p>· Effective communication and interpersonal skills.</p><p>· Team player with a customer service-oriented attitude.</p><p>· Self-motivated and able to work independently.</p><p> </p>
<p>Robert Half is currently looking for a detail-oriented and experienced Accounts Payable Specialist with SAP expertise to join our finance team in Downtown LA. As an Accounts Payable Specialist with SAP experience, you will play a critical role in the financial operations of our company. You will be responsible for processing invoices, managing vendor accounts, reconciling payments, and ensuring that all financial transactions are accurately recorded in our SAP system. This role offers the opportunity to work in a dynamic environment and contribute to the efficient financial management of the organization. Please call our office 213.629.4602 for consideration.</p><p> </p><p>· Bachelor’s degree in finance, Accounting, or a related field is preferred.</p><p>· Proven experience as an Accounts Payable Specialist</p><p>· SAP experience is required.</p><p>· Strong understanding of accounts payable principles and practices.</p><p>· Knowledge of financial regulations and compliance.</p><p>· Proficient in Microsoft Excel and other financial software.</p><p>· Excellent attention to detail and accuracy.</p><p>· Strong analytical and problem-solving skills.</p><p>· Ability to prioritize and manage multiple tasks in a fast-paced environment.</p><p>· Effective communication and interpersonal skills.</p><p>· Team player with a customer service-oriented attitude.</p><p>· Self-motivated and able to work independently.</p><p> </p>
<p>Robert Half is currently looking for a detail-oriented and experienced Accounts Payable Specialist with SAP expertise to join our finance team in Downtown LA. As an Accounts Payable Specialist with SAP experience, you will play a critical role in the financial operations of our company. You will be responsible for processing invoices, managing vendor accounts, reconciling payments, and ensuring that all financial transactions are accurately recorded in our SAP system. This role offers the opportunity to work in a dynamic environment and contribute to the efficient financial management of the organization. Please call our office 213.629.4602 for consideration.</p><p> </p><p>· Bachelor’s degree in finance, Accounting, or a related field is preferred.</p><p>· Proven experience as an Accounts Payable Specialist</p><p>· SAP experience is required.</p><p>· Strong understanding of accounts payable principles and practices.</p><p>· Knowledge of financial regulations and compliance.</p><p>· Proficient in Microsoft Excel and other financial software.</p><p>· Excellent attention to detail and accuracy.</p><p>· Strong analytical and problem-solving skills.</p><p>· Ability to prioritize and manage multiple tasks in a fast-paced environment.</p><p>· Effective communication and interpersonal skills.</p><p>· Team player with a customer service-oriented attitude.</p><p>· Self-motivated and able to work independently.</p><p> </p>
<p>We are looking for a skilled AP Lead to assist our busy client in Cerritos. The ideal candidate will bring expertise in accounting processes, attention to detail, and a proactive approach to managing vendor relationships and financial accuracy.</p><p><br></p><p><strong>JOB SUMMARY:</strong></p><p>Responsible for managing accounts payable process including ensuring all invoices are approved, determining the general ledger codes for each invoice, entering invoices into databases, paying invoices, performing check runs and mailing out or wiring payments to vendors for various entities. Work with other AP Associates to ensure proper coverage for all entities.</p><p><strong> </strong></p><p><strong>MAJOR DUTIES AND RESPONSIBILITIES:</strong></p><p> </p><p>§ Manage the invoice process including data entry, general ledger coding, approval verification and payment.</p><p>Ø Assemble invoices into categories and batches to be processed for payment.</p><p>Ø Verify vendor information for accuracy including addresses and Federal ID numbers.</p><p>Ø Calculate all extensions and totals on invoices, calculating and taking discounts.</p><p>Ø 3-way matching of invoices with purchase order and packing slip copies.</p><p>Ø Determine if taxable or tax-exempt.</p><p>§ Determine GL Codes required for each invoice and record it accordingly.</p><p>§ Review check registers and associated check and invoice back-up to ensure accuracy.</p><p>§ Reconcile monthly credit card statement which includes assembling all back-up documents and reviewing information for accuracy and to identify any fraudulent activity.</p><p>§ Review accounting email folders and distribute to appropriate person(s).</p><p>§ Assist AP Associates to help them resolve any issues that may arise.</p><p>§ Review weekly wires for all entities as needed.</p><p>§ Reconcile vendor statements for accuracy and all invoices are entered into the accounting system.</p><p>§ Assist with check count, check inventory, and check distribution.</p><p>§ Provide good customer service when vendors inquire about payment status.</p><p>§ Contact vendors to clarify any questionable invoice items and prices; contacts purchasing department to request necessary information for any discrepancies between PO and invoice.</p><p>§ File 1099s at the end of the year for 1099-NEC, 1099-MISC, and 1099-INT for 1099 Vendors.</p><p>§ Ability to research discrepancies on invoices and work with vendors to reconcile accounts.</p><p>§ Assist with preparing training materials and presenting to team.</p><p>§ Ensure that the proper approval has been acquired for timely payments for all invoices.</p><p>§ Copy, scan, file, and organize invoices and other accounting department documents.</p><p>§ Other accounting and administrative duties and projects assigned by AP Manager and senior leadership.</p>
<p>Our client, a leader in the manufacturing industry, is seeking an Accounts Receivable Specialist to manage the invoicing, collections, and payment processing functions within a dynamic manufacturing environment. The ideal candidate will leverage strong Excel skills to track receivables, generate aging reports, and ensure the timely collection of outstanding balances.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Generate and distribute invoices to clients, ensuring accuracy and timely delivery (Based on general knowledge).</li><li>Monitor accounts receivable aging reports, analyze outstanding balances, and proactively follow up on past due accounts (Based on general knowledge).</li><li>Conduct collections activities via phone, email, or mail to resolve payment issues and improve cash flow (Based on general knowledge).</li><li>Apply incoming payments and reconcile customer accounts in accordance with company procedures (Based on general knowledge).</li><li>Collaborate with internal departments (sales, shipping, customer service) to resolve billing discrepancies and maintain accurate records (Based on general knowledge).</li><li>Prepare periodic reports on A/R status, aging summaries, and collection metrics utilizing advanced Excel functions such as pivot tables, VLOOKUP, and data analysis tools (Based on general knowledge).</li><li>Support month-end and year-end closing activities related to accounts receivable (Based on general knowledge).</li><li>Maintain compliance with internal controls and company accounting policies (Based on general knowledge).</li></ul>
<p>A rapidly scaling biotech company in Carlsbad is seeking an experienced <strong>Senior Payroll Specialist</strong> to join their growing Finance & HR operations team. This is a high-impact role supporting a workforce of exempt, non-exempt, lab personnel, field teams, and remote employees across multiple states. The ideal candidate is someone who can thrive in a compliance-heavy environment, understands the nuances of payroll in a regulated industry, and can operate with a high level of confidentiality and accuracy.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage full-cycle, multi-state payroll processing for 300+ employees on a biweekly and semi-monthly schedule</li><li>Validate timesheets, earnings, deductions, bonuses, and equity-related payroll entries</li><li>Ensure payroll compliance with federal, state, and local labor/payroll laws (with emphasis on CA, WA, CO)</li><li>Collaborate with HR and Accounting to reconcile payroll reports and GL entries</li><li>Oversee year-end processing including W-2s, taxable fringe benefits, and audit documentation</li><li>Respond to employee inquiries with professionalism and excellent customer service</li><li>Assist with process improvements, payroll system upgrades, and SOP development</li></ul>
<p>A leading <strong>manufacturing company</strong> in Oceanside is looking for a <strong>Billing Specialist</strong> to support their finance and operations teams. This role is perfect for someone who prefers consistency yet appreciates the challenge of handling large, complex customer accounts. Because the company handles custom orders, recurring shipments, and multi-stage production, billing must be precise and fully aligned with order fulfillment data. You will be responsible for ensuring that all invoices reflect correct quantities, pricing, freight details, and customer-specific terms.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Generate accurate invoices for high-volume customer accounts using data from ERP and production systems</li><li>Review order fulfillment reports, packing slips, and shipping confirmations to validate billing quantities</li><li>Resolve invoice discrepancies by collaborating with production, logistics, and customer service teams</li><li>Maintain accurate billing records and customer profiles, including special pricing or contract terms</li><li>Process credit memos, adjustments, and rebills when necessary</li><li>Assist with revenue tracking and account reconciliations during month-end close</li><li>Support internal reporting, billing metrics, and workflow improvement initiatives</li></ul>
We are looking for a detail-oriented E-Commerce Specialist to join our team in El Segundo, California. This contract-to-permanent position involves supporting customers by managing inquiries, processing orders, and ensuring timely delivery of products. If you thrive in a fast-paced environment and excel at customer service, this role offers a great opportunity to grow within the printing and publishing industry.<br><br>Responsibilities:<br>• Serve as the primary contact for customers, addressing inquiries, providing quotes, and processing orders while ensuring delivery aligns with customer expectations.<br>• Review and analyze customer contracts to confirm all order requirements are met.<br>• Collaborate with internal teams and field sales representatives to monitor and maintain on-time delivery of products.<br>• Prepare and deliver product and pricing information, including detailed quotations, to customers.<br>• Maintain accurate and up-to-date information in e-commerce and other business systems to support customer service operations.<br>• Regularly monitor customer websites to gather data such as supplier scorecards and product demand forecasts.<br>• Investigate and resolve customer concerns and complaints in a proactive manner.<br>• Keep the operations team, Market Managers, and Customer Service Manager informed of any issues requiring additional support.<br>• Provide backup assistance for team members as needed.<br>• Represent the company professionally during customer visits and meetings.
We are looking for a detail-oriented Accounts Payable Specialist to join our team in Carlsbad, California. This contract-to-permanent position offers the opportunity to contribute to a fast-paced and dynamic environment while ensuring accurate and efficient processing of accounts payable functions. The ideal candidate will possess a strong understanding of accounting principles and demonstrate the ability to work across multiple business units and departments.<br><br>Responsibilities:<br>• Process invoices accurately and ensure proper coding to the correct departments and entities.<br>• Manage high-volume accounts payable tasks, including payments via ACH, credit cards, and expense reimbursements.<br>• Set up month-end accruals independently and post intercompany journal entries.<br>• Verify vendor information for accuracy and forward details for system entry.<br>• Handle bill payments and ensure expenses are coded correctly, including cash expenses.<br>• Monitor accounts payable trends and recommend process improvements.<br>• Ensure compliance with W9 and 1099 requirements as necessary.<br>• Collaborate with departments to streamline workflows and adapt to new processes.<br>• Provide exceptional customer service to vendors and internal teams.<br>• Maintain meticulous records and uphold accuracy in all transactions.
