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15 results for Operations Specialist Customer Service Representative in Opa-locka, FL

Customer Service Representative

Sunrise, FL
onsite
Temporary / Contract
19.00 - 20.00 USD / Hourly
We are looking for a Bilingual SPANISH Customer Service Representative to join a team in Sunrise, Florida in a Long-term Contract role. This position supports day-to-day customer and office operations by handling inquiries, completing document-related tasks, and maintaining accurate records. The ideal candidate is comfortable working with administrative processes, communicates clearly in both English and Spanish, and uses sound judgment to resolve routine issues efficiently. Responsibilities:• Respond to inbound customer calls and provide timely, attentive assistance with questions, requests, and service-related concerns.• Perform clerical and administrative work such as preparing mailings, scanning files, faxing paperwork, and entering information into company records.• Review, complete, and update forms and supporting documents within designated systems while maintaining accuracy and organization.• Assist with order-related activities and ensure customer information is entered correctly and processed in a timely manner.• Make outbound calls when follow-up is needed to clarify details, provide updates, or support service completion.• Use computer applications, including spreadsheets and office tools, to track information and support daily workflow.• Apply critical thinking and good judgment to address routine problems and escalate more complex issues when appropriate.
2026-06-12T13:08:40Z

Customer Service Representative

Miami, FL
onsite
Temporary to Hire
18.05 - 20.90 USD / Hourly
We are looking for a Customer Service Representative to support customers in a fast-paced, service-focused environment. This contract-to-permanent position is ideal for someone who communicates clearly, stays organized while managing multiple tasks, and delivers a positive experience across phone-based interactions. The role involves handling inbound and outbound customer inquiries, processing order-related information, and resolving issues efficiently while maintaining clear and respectful communication in both English and Spanish. Responsibilities: • Manage a high volume of incoming and outgoing calls while providing courteous, timely assistance to customers. • Address customer questions, concerns, and service requests by identifying solutions and following issues through to resolution. • Enter and update customer and order information accurately within company systems to maintain reliable records. • Support day-to-day service activities by prioritizing multiple requests and keeping work organized in a busy call center setting. • Communicate effectively with English- and Spanish-speaking customers to ensure clear understanding and consistent support. • Escalate more complex service matters when needed and coordinate with internal teams to help achieve prompt outcomes. • Maintain a careful and attentive approach during every interaction while meeting service expectations for responsiveness and accuracy.
2026-06-03T17:33:48Z

Customer Service Representative

Doral, FL
remote
Temporary to Hire
17.00 - 20.00 USD / Hourly
We are looking for a Customer Service Representative to join a team in Doral, Florida, in a contract-to-permanent opportunity. This role focuses on supporting guests and travel advisors with reservation-related needs while delivering courteous, attentive service across multiple communication channels. The ideal candidate brings strong booking accuracy, confidence in handling high-volume customer interactions, and the ability to contribute to both service excellence and revenue growth. Responsibilities: • Manage daily reservation activity by entering and updating booking details accurately across core and supporting systems. • Handle new reservations, itinerary changes, cancellations, and documentation updates while maintaining a high standard of data quality. • Support guests and travel advisors through inbound and outbound communication with an attentive, solution-focused approach. • Apply company guidelines consistently when reviewing and processing reservation requests. • Identify opportunities to enhance existing bookings through value-added recommendations and upselling when appropriate. • Provide additional call support during busy periods to help maintain service levels for the reservations team. • Build and maintain strong knowledge of company offerings in order to answer questions and guide customer decisions effectively. • Troubleshoot access or usage issues related to MyWindstar and other connected platforms, escalating concerns when needed. • Communicate recurring issues or booking challenges to leadership promptly and share practical recommendations for resolution.
2026-06-03T20:48:47Z

Customer Service Reps

Any, FL
remote
Temporary to Hire
16.00 - 20.00 USD / Hourly
Job Description - REMOTE - We are seeking a detail-oriented and customer-focused professional to support daily booking and reservation operations. This role is responsible for processing bookings accurately and efficiently across internal systems and related platforms while delivering a high level of service to guests and clients.Key Responsibilities:<ul><li>Perform daily production work related to processing bookings in internal systems and subordinate systems with a high degree of accuracy and quality.</li><li>Process reservations, revisions, cancellations, booking notes, and all other booking-related activities using the reservation system.</li><li>Apply company policies and procedures effectively to all bookings.</li><li>Deliver exceptional guest service across all communication channels in a professional, calm, and courteous manner.</li><li>Serve as the primary point of contact for service-related inquiries via phone, email, and website chat.</li><li>Support departmental revenue goals by identifying opportunities to upsell or add value to existing bookings.</li><li>Provide backup support for reservation sales calls during peak periods as directed by management.</li><li>Maintain strong knowledge of the company’s products and services.</li><li>Communicate issues, concerns, and recommended resolutions to the supervisor in a timely manner.</li><li>Assist guests and travel advisors with troubleshooting related to online account access and other external systems.</li><li>Follow all company policies, procedures, and service standards.</li><li>Perform additional duties as assigned by management.</li></ul>
2026-06-03T20:38:43Z

Customer Service Administrator

Dania Beach, FL
onsite
Permanent / Full Time
60000.00 - 65000.00 USD / Yearly
We are looking for a Customer Service Administrator to support a service-focused team in Dania Beach, Florida. This role is ideal for someone who enjoys building strong customer relationships, coordinating across departments, and keeping operations organized behind the scenes. The successful candidate will help deliver a responsive service experience by managing communication, tracking requests, and ensuring records and billing details remain accurate. Responsibilities: • Act as a primary point of contact for customers, providing timely updates and clear communication throughout the service process. • Partner with internal departments to coordinate service activities and help ensure work is completed accurately and on schedule. • Monitor service requests from initiation through completion, following up on open items to maintain a smooth customer experience. • Review completed work for accuracy and confirm billing aligns with contract terms and customer-specific agreements. • Maintain organized documentation, customer records, and administrative files to support efficient day-to-day operations. • Handle inbound and outbound customer interactions professionally, resolving questions, concerns, and service-related issues. • Work closely with cross-functional stakeholders to address challenges, improve response times, and support overall service quality.
2026-06-02T22:23:45Z

Receptionist

North Miami, FL
remote
Temporary / Contract
- USD / Hourly
Robert Half is seeking a friendly, professional, and dependable Receptionist for a growing company in Miami. This is an excellent opportunity for a recent graduate or someone looking to gain office experience and build a long-term career in administration, customer service, or business operations.As the first point of contact for visitors, clients, and employees, you will play an important role in creating a positive and welcoming experience while supporting daily office operations. Responsibilities<ul><li>Greet visitors, clients, and vendors in a professional manner</li><li>Answer and direct incoming phone calls</li><li>Manage incoming and outgoing mail, packages, and deliveries</li><li>Schedule appointments and maintain meeting room calendars</li><li>Assist with data entry, filing, and administrative tasks</li><li>Maintain a clean and organized reception area</li><li>Order office supplies and assist with inventory tracking</li><li>Provide administrative support to various departments as needed</li><li>Respond to general inquiries and route requests appropriately</li><li>Support special projects and office initiatives</li></ul>
2026-05-29T21:03:44Z

Revenue Cycle Manager

Miami, FL
remote
Permanent / Full Time
120000.00 - 135000.00 USD / Yearly
Revenue Cycle ManagerLocation: Blue Lagoon, Miami, FLReports To: Director of Revenue Cycle / CFODirect Reports: 6 Revenue Cycle Specialists (Claims & Accounts Receivable)Position SummaryWe are seeking an experienced Revenue Cycle Manager to lead our Claims and Accounts Receivable team. This role is responsible for overseeing the end-to-end claims management process, maximizing collections, reducing denials, and improving cash flow performance. The Revenue Cycle Manager will supervise a team of six professionals and work closely with operations, finance, and payer representatives to ensure timely reimbursement and resolution of outstanding accounts.Key Responsibilities<ul><li>Manage and develop a team of six Revenue Cycle Specialists focused on claims processing, denial management, and accounts receivable follow-up.</li><li>Oversee daily billing and claims activities to ensure timely and accurate submission of claims to commercial, government, and managed care payers.</li><li>Monitor and reduce aged accounts receivable balances while improving cash collections and reimbursement rates.</li><li>Lead denial management efforts, identify root causes, and implement corrective action plans to minimize future denials.</li><li>Review and analyze key revenue cycle metrics including Days in A/R, denial rates, collection rates, clean claim rates, and cash collections.</li><li>Establish productivity standards and performance goals for the revenue cycle team.</li><li>Collaborate with clinical, operational, and finance departments to resolve billing and reimbursement issues.</li><li>Ensure compliance with payer regulations, contractual requirements, and company policies.</li><li>Prepare and present revenue cycle performance reports and recommendations to senior leadership.</li><li>Identify process improvement opportunities and implement best practices to enhance operational efficiency and financial performance.</li></ul>
2026-06-05T23:55:25Z

Receptionist

Homestead, FL
onsite
Temporary / Contract
16.00 - 20.00 USD / Hourly
ob Title: ReceptionistSchedule: Monday through Friday, 9:00 AM to 5:00 PMWe are seeking a professional and dependable Receptionist to join our team. This role is ideal for someone with strong customer service skills, a positive attitude, and the ability to support a variety of daily office operations.Key Responsibilities:<ul><li>Greet and assist visitors in a friendly and professional manner</li><li>Answer and direct phone calls</li><li>Provide excellent customer service to clients, customers, and team members</li><li>Perform general administrative and miscellaneous office tasks as needed</li><li>Maintain a clean, organized, and welcoming front desk area</li><li>Assist with scheduling, filing, data entry, and other support duties</li><li>Collaborate with team members to ensure smooth day-to-day operations</li></ul>Work Schedule:<ul><li>Monday through Friday</li><li>9:00 AM to 5:00 PM</li></ul>If you are a motivated professional who enjoys helping others and thrives in a team-oriented environment, we encourage you to apply.Based on general knowledge.
2026-06-03T16:04:02Z

Client Care Coordinator

Miami, FL
onsite
Temporary / Contract
25.00 - 26.00 USD / Hourly
We are looking for an organized and detail-oriented Client Care Coordinator to join our team on a contract basis in Miami, Florida. This role requires a meticulous approach and strong communication skills, as you will be handling various marketing tasks and collaborating with internal teams. The ideal candidate will have experience in commercial real estate and proficiency in design software such as Adobe InDesign, Photoshop, and Illustrator. Responsibilities: • Follow up with brokers to ensure smooth communication and timely updates. • Create and assemble offering memorandums and tour books for client presentations. • Coordinate and order signage for property listings. • Utilize Adobe InDesign, Photoshop, and Illustrator extensively to design marketing materials. • Maintain accuracy and attention to detail while managing multiple tasks. • Collaborate with internal teams to meet client requirements and project deadlines. • Leverage commercial real estate experience to provide valuable insights and contributions. • Manage and organize marketing materials to ensure brand consistency. • Assist with administrative tasks as needed to support the marketing team. • Ensure all deliverables meet high standards and client expectations.
2026-05-29T20:58:47Z

Medical Collections Specialist

Greenacres, FL
onsite
Temporary to Hire
21.85 - 25.30 USD / Hourly
We are looking for a Medical Collections Specialist to join a healthcare revenue cycle team in Greenacres, Florida in a contract position with the potential to become permanent. This opportunity is ideal for someone who can evaluate insurance payments, address claim issues, and help improve accounts receivable results in a fast-moving environment. The role offers onsite collaboration with a supportive team and strong potential for long-term growth after permanent conversion. Responsibilities: • Analyze explanation of benefits statements to identify billed services, payer reimbursements, contractual adjustments, and patient balances. • Work assigned denial and collection accounts to recover outstanding revenue and move claims toward resolution. • Research unpaid or partially paid claims and take corrective action to resolve billing discrepancies. • Communicate with insurance carriers to clarify claim status, address payment variances, and secure accurate reimbursement. • Prepare and submit corrected claims or appeals within required deadlines to prevent filing limit issues. • Record all collection efforts, account updates, and follow-up activity accurately within the designated system. • Contribute to accounts receivable objectives by helping reduce aging balances and supporting overall collection performance.
2026-06-08T20:18:46Z

Front Desk Coordinator

Deerfield Beach, FL
onsite
Temporary / Contract
18.05 - 19.00 USD / Hourly
We are looking for a Front Desk Coordinator to support daily office operations for a manufacturing organization in Deerfield Beach, Florida. This Contract position is ideal for someone who enjoys creating a positive first impression while keeping administrative activities organized and on track. The role combines reception coverage, customer communication, and routine office support to help maintain an efficient workplace. Responsibilities: • Manage the front desk by greeting visitors, answering incoming calls, and routing inquiries to the appropriate team members. • Provide administrative support through accurate data entry and upkeep of routine records and office information. • Sort, distribute, and coordinate incoming and outgoing mail to ensure timely delivery across the office. • Prepare and organize paperwork by assisting with filing, photocopying, scanning, and faxing as needed. • Address customer questions courteously and follow up promptly to support a high level of service. • Review customer account information and escalate or act on issues when follow-up is required. • Maintain a clean, organized, and detail-focused reception area that reflects the company well. • Use Microsoft Word, internet-based resources, and standard office equipment to complete daily administrative tasks efficiently.
2026-06-03T17:08:40Z

Receptionist

Miami, FL
onsite
Permanent / Full Time
65000.00 - 70000.00 USD / Yearly
Client Services Assistant / Legal Support SpecialistMiami, FL A well-established, nationally recognized professional services firm is seeking a Client Services Assistant / Legal Support Specialist to support its growing Miami office. This is a newly created, highly visible role blending front desk responsibilities with hands-on legal and administrative support in a collaborative, team-oriented environment. The Role• Serve as the primary front desk point of contact, greeting clients and managing incoming calls• Coordinate conference rooms, meetings, and visitor logistics• Provide administrative support including scheduling, expense reports, and document management• Prepare binders, assemble exhibits, and assist with general legal support tasks• Support multiple attorneys and team members as needs arise Schedule & Flexibility• 100% onsite• Standard hours: 9:00am–6:00pm• Flexibility to adjust hours for office needs, meetings, or events Compensation• $65,000–$70,000 DOE• Bonus eligibility Ideal Background• 3+ years of experience in a professional services environment (legal experience a plus)• Highly organized, detail-oriented, and able to multitask in a fast-paced setting• Positive, team-first attitude with a willingness to take initiative Why This Opportunity• Tight-knit, collegial office with strong tenure and a “family feel”• Newly created role with opportunity to make an impact• Exposure to a variety of legal and administrative functions• Growth-oriented environment with strong internal support Benefits• Comprehensive benefits package• Paid parking• Supportive, feedback-driven culture Apply in confidence by reaching out directly to Amanda Carrazana on LinkedIn.
2026-05-14T17:14:01Z

Front Desk Coordinator

Ft. Lauderdale, FL
onsite
Temporary / Contract
18.00 - 19.00 USD / Hourly
We are looking for a detail-oriented Front Desk Coordinator to support daily reception operations for a higher education environment in Ft. Lauderdale, Florida. This Contract position serves as a key point of contact for students, families, visitors, and staff, helping create a welcoming and organized front office experience. The ideal candidate is attentive, courteous, and comfortable managing visitor access, incoming communications, and administrative support tasks throughout the day. Responsibilities: • Welcome parents, guests, and campus visitors with a friendly and courteous approach while providing clear assistance upon arrival. • Manage building entry by responding to visitor requests and authorizing access through the front entrance security system. • Operate the parking gate intercom, confirm entry needs, and guide incoming visitors to the appropriate location. • Receive packages and deliveries, ensuring items are handled promptly and routed to the correct department or recipient. • Sort and distribute incoming mail accurately to support smooth daily office operations. • Maintain an orderly reception area and support front office organization throughout the workday. • Answer incoming calls and general inquiries, directing questions to the appropriate staff members when needed.
2026-06-12T21:04:27Z

Client Care Coordinator

Miami, FL
onsite
Temporary / Contract
24.00 - 26.26 USD / Hourly
We are looking for an experienced and detail-oriented Client Care Coordinator to support property marketing and client service activities in Miami, Florida. This is a Long-term Contract position that calls for strong organizational skills, clear communication, and the ability to manage multiple administrative priorities in a fast-paced, in-person environment. The ideal candidate will bring experience coordinating materials, tracking details accurately, and working closely with internal partners to ensure timely delivery of client-facing support. Responsibilities: • Coordinate day-to-day follow-up with brokers and internal partners to keep assignments moving forward and ensure requests are addressed promptly. • Prepare and organize vouchers, reports, and related documentation with a high degree of accuracy and comfort working with numbers. • Arrange property signage and oversee related logistics to support marketing and onsite presentation needs. • Compile tour books, surveys, and other client-facing materials in a clear, organized, and timely manner. • Partner with multiple teams to deliver administrative and marketing support that aligns with client expectations and business priorities. • Use Microsoft Office and Adobe creative tools to format documents, update materials, and maintain consistent presentation standards. • Monitor deadlines, manage shifting priorities, and maintain dependable support for ongoing office and client service activities.
2026-05-14T19:14:10Z

Receptionist

Miami, FL
onsite
Temporary / Contract
16.00 - 18.00 USD / Hourly
An exciting opportunity is available with a retail property management company seeking a professional and customer-focused Receptionist. This is a contract-to-hire opportunity supporting two office locations one in Miami Beach (33139) and the other in the Surfside area (33154).The ideal candidate will be comfortable working between both locations and supporting day-to-day front desk and administrative operations in a professional office environment. Parking is fully covered at both locations. Responsibilities:• Welcome visitors, provide a detail-oriented first point of contact, and direct guests to the appropriate staff or department.• Manage a multi-line phone system by answering incoming calls promptly, transferring calls accurately, and taking clear messages when needed.• Support daily front-desk activities by monitoring the reception area and maintaining an orderly, presentable workspace.• Respond to general inquiries from callers and visitors with courtesy, accuracy, and a service-oriented approach.• Coordinate communication between internal team members and external contacts to help ensure efficient office flow.• Perform routine administrative tasks such as logging messages, updating contact information, and assisting with basic office support duties.• Handle part-time reception coverage reliably while maintaining consistency and attention to detail.
2026-05-29T21:03:44Z