<p>We are looking for a dedicated Medical Front Desk Coordinator to join our team in Seattle, Washington. This is a long-term contract position that involves ensuring a smooth and detail-oriented patient experience while managing administrative tasks in a fast-paced healthcare environment. The ideal candidate will possess strong organizational skills and a commitment to delivering exceptional service.</p><p><br></p><p>Responsibilities:</p><p>• Verify patients' insurance coverage and eligibility while reviewing their benefits.</p><p>• Accurately collect copays and process payments using established procedures.</p><p>• Resolve registration discrepancies and address front-end claim edits efficiently.</p><p>• Oversee patient flow and maintain precise documentation in Epic systems.</p><p>• Handle referrals and intake for specialty services, including managing virtual referrals from One Medical.</p><p>• Communicate effectively with both clinical and administrative staff to ensure coordinated patient care.</p><p>• Provide outstanding customer service to patients while addressing inquiries and concerns.</p><p>• Ensure the reception area operates smoothly, including managing multi-line phone systems and inbound calls.</p>
<p>We are looking for a friendly and organized Receptionist to join our team on a contract basis in Seattle, Washington. In this role, you will oversee the reception area of a dynamic office, ensuring smooth daily operations and excellent client-facing experiences. This position requires you to be onsite in Seattle, WA, have a keen attention to detail, strong communication skills, and proficiency in administrative tasks.</p><p><br></p><p>Responsibilities:</p><p>• Welcome employees and visitors, issue badges, and ensure proper check-in procedures are followed.</p><p>• Maintain and audit badge access records using Excel to deactivate or create new building elevator badges as needed.</p><p>• Assist new employees with Oracle badge activation and access level adjustments.</p><p>• Handle incoming requests and escalate or distribute them to the appropriate team members.</p><p>• Submit work orders and tickets for building-related issues while coordinating with vendors or facilities teams.</p><p>• Receive and log packages and mail accurately into tracking systems.</p><p>• Provide support for administrative tasks such as printing, catering coordination, and transportation services.</p><p>• Monitor voicemail messages and ensure timely responses.</p><p>• Collaborate with the mailroom clerk and facilities team to ensure efficient operations.</p><p>• Troubleshoot badge and building access issues in coordination with the facilities team.</p>
Help Desk Supervisor permanent • Permanent • Onsite in Seattle, WA <br> Job Summary Robert Half hiring for a Help Desk Supervisor to join our client and lead day‑to‑day IT support operations and ensure exceptional service for attorneys, staff, and firm leadership. This role combines team leadership with hands‑on technical escalation, driving service excellence, process improvement, and operational consistency across the Help Desk. The position is fully onsite at the firm’s Seattle office and includes participation in an after‑hours on‑call rotation. <br> Roles & Responsibilities Leadership & Team Management Oversee, coach, and support a team of Help Desk technicians and analysts. Set performance expectations, manage reviews, and support hiring and onboarding. Serve as the main escalation point for complex technical issues. Promote a culture of high-quality service and operational accountability. Help Desk Operations Manage ticket intake, prioritization, and resolution within the firm’s Zoho environment (ServiceNow or similar experience welcome). Track and improve SLAs, response times, and resolution quality. Provide advanced troubleshooting for hardware, software, and system issues. Identify recurring issues and implement proactive, long-term solutions. Maintain documentation, processes, and support procedures. Cross-Department Collaboration Partner with attorneys, business teams, and firm leadership to address technology needs. Work with the Support Trainer to deliver effective onboarding and user education. Maintain clear communication between IT and internal stakeholders. Compliance, Projects & Governance Ensure IT processes meet legal industry standards, especially around data security. Support firmwide technology initiatives, including system upgrades and deployments. Contribute to resource planning, budgeting, and vendor coordination. Participate in a rotating after-hours support schedule. Compensation & Benefits Salary: $90,000–$120,000 DOE + Annual discretionary and merit increases Benefits Include: Medical, dental, and vision insurance 401(k) with employer match + profit sharing Paid holidays, PTO, parental leave Commuter benefits Disability & life insurance Community service leave Wellness programs detail oriented training and development opportunities across firm offices Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job that matches faster.