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1 result for Customer Experience Specialist in Oklahoma City, OK
- Oklahoma City, OK
- onsite
- Temporary to Hire
- 16 - 16 USD / Hourly
- <p><strong>Temp‑to‑Hire Call Center Specialist</strong></p><p><br></p><p><strong>Location:</strong> 100% Onsite – Oklahoma City, OK</p><p><strong>Schedule:</strong> Monday–Friday, <strong>8:00 AM–5:00 PM (STRICT – No exceptions)</strong></p><p><strong>Pay Rate:</strong> $16/hour</p><p><strong>Employment Type:</strong> Temp‑to‑Hire</p><p><br></p><p><strong>Position Overview</strong></p><p>We are seeking a reliable and detail‑oriented <strong>Call Center Specialist</strong> to join a high‑volume operations support team. This role serves as a primary point of contact for field employees, supporting onboarding, scheduling, training coordination, and issue resolution. This is a <strong>temp‑to‑hire opportunity</strong> for candidates who demonstrate strong attendance, communication skills, and a commitment to learning.</p><p><br></p><p>🚨 <strong>Important:</strong> This role requires <strong>full availability and perfect attendance during the first 30 days of training. Zero absences are permitted during training.</strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Contact newly onboarded employees within 48 hours and follow up through completion of required paperwork</li><li>Confirm acceptance of terms, availability, and readiness to work</li><li>Schedule and track completion of virtual and in‑person training sessions</li><li>Answer inbound calls and assist with scheduling issues, questions, or concerns</li><li>Maintain detailed and accurate documentation in internal systems</li><li>Conduct regular check‑ins with field staff (minimum every 30 days)</li><li>Assist with assignment coverage, unfilled roles, and scheduling changes</li><li>Review dashboards, reports, and compliance items as assigned</li><li>Coach and counsel employees as needed and escalate issues when appropriate</li><li>Perform additional duties to support business and operational needs</li></ul><p>•<strong>Schedule & Training Commitment (Non‑Negotiable)</strong></p><ul><li><strong>Monday–Friday | 8:00 AM–5:00 PM</strong></li><li><strong>100% onsite in Oklahoma City</strong></li><li><strong>Must fully commit to the first 30 days of training with ZERO absences</strong></li><li>This includes no late arrivals, early departures, or scheduled time off during training</li></ul>
- 2026-05-01T00:00:00Z