Manage full-cycle recruiting from sourcing through onboarding Recruit plumbers, electricians, HVAC, warehouse, CDL, and other skilled-trades professionals Partner with hiring managers to understand staffing needs and post openings Source candidates through Indeed, LinkedIn, and other recruiting platforms Coordinate interviews, gather feedback, extend offers, and manage background/drug screens Ensure CDL/DOT requirements are met where applicable Support weekly Monday orientation and new-permanent onboarding Work independently while managing multiple open requisitions
<p>Robert Half is seeking customer service professionals for current and upcoming opportunities with Cincinnati and Northern Kentucky employers. If you’re comfortable helping people, resolving issues, and documenting conversations accurately, we’d like to connect.</p><p><strong>What you may do:</strong></p><ul><li>Respond to customer questions by phone, email, or chat</li><li>Research issues and provide clear, timely answers</li><li>Enter and update information in customer management systems</li><li>Process requests, orders, or account changes</li><li>Partner with other teams to resolve more complex concerns</li></ul><p><br></p><p><br></p>
We are looking for a Staff Accountant to join a team in Blue Ash, Ohio on a Contract basis. This opportunity is well suited for an accounting specialist with at least 3 years of experience who can support core financial operations with accuracy and consistency. The role will focus on maintaining reliable records, assisting with tax-related activities, and contributing to day-to-day accounting processes in a fast-paced environment.<br><br>Responsibilities:<br>• Prepare and post journal entries to support accurate monthly and periodic financial reporting.<br>• Maintain and reconcile general ledger accounts, researching and resolving discrepancies as needed.<br>• Assist with corporate tax activities, including support for filings, documentation, and related account analysis.<br>• Manage sales tax processes by reviewing transactions, preparing required data, and helping ensure timely compliance.<br>• Support the preparation of corporate tax return information by organizing records and validating financial details.<br>• Work within Sage Intacct to record transactions, review account activity, and generate accounting reports.<br>• Partner with internal stakeholders to gather financial information and improve the accuracy of accounting records.
<p>We are looking for an Accounts Receivable Clerk to join an IT Software organization on a Contract basis in Mason,Ohio. This role focuses on maintaining accurate receivables records, posting incoming payments, and partnering with internal teams and customers to resolve billing and collection issues efficiently. The position offers the opportunity to support financial accuracy, improve cash flow, and contribute to month-end activities in a fast-paced business environment.</p><p><br></p><p>Responsibilities:</p><p>• Record and allocate customer payments promptly to ensure account balances remain current and accurate.</p><p>• Investigate unpaid invoices by working closely with customers, order processing teams, and finance partners to identify and resolve payment delays.</p><p>• Reconcile receivables records against customer account information and internal financial data to maintain consistency across reporting.</p><p>• Carry out collection efforts on overdue balances through structured follow-up, direct customer communication, and escalation when needed.</p><p>• Support receivables process improvements, including automated collection workflows, where applicable.</p><p>• Monitor aging reports and help reduce long-outstanding balances while improving overall cash collection performance.</p><p>• Process expense and corporate card transactions through Concur in alignment with company procedures.</p><p>• Assist with period-end close tasks, reporting needs, and additional financial analysis as assigned.</p>
<p>We are looking for a Customer Service Representative to support daily customer communications and order-related activities for an on-site team in Painesville, Ohio. This 6 month Contract position is well suited for someone who learns quickly, stays organized, and communicates clearly while managing multiple requests. The individual in this role will help ensure customers receive prompt, accurate service by coordinating with internal teams and handling inquiries, sales orders, and sample requests with care.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound customer inquiries by phone and email with professionalism, accuracy, and a strong service mindset.</p><p>• Enter and manage sales orders and sample requests, ensuring details are complete and processed in a timely manner.</p><p>• Provide customers with updates on order status, product information, and general service-related questions.</p><p>• Work closely with internal departments to resolve issues, clarify requests, and support smooth order fulfillment.</p><p>• Maintain accurate records of customer interactions, transactions, and follow-up actions within company systems.</p><p>• Handle a mix of inbound and outbound communication to address customer needs and confirm order information when needed.</p><p>• Review information carefully to minimize errors and help maintain high service standards across each interaction.</p>
<p>We are looking for an experienced Sr. Accountant for a progressive role to support core financial operations in Ohio. This role is well suited for a detail-oriented individual who brings strong knowledge of month-end accounting, budgeting, forecasting, and billing activities. The successful candidate will help maintain accurate financial records, deliver meaningful analysis for leadership, and contribute to a smooth close and audit process.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and record financial activity in compliance with GAAP and established accounting standards.</p><p>• Partner with internal colleagues to complete month-end close tasks accurately and on schedule.</p><p>• Maintain the general ledger by reviewing journal entries, reconciliations, and supporting documentation.</p><p>• Assist with the annual audit by organizing schedules, preparing draft financial statement support, and responding to auditor requests.</p><p>• Examine spending trends and identify significant variances to provide insight for management decision-making.</p><p>• Support budgeting and forecasting efforts by compiling financial data and monitoring performance against plans.</p><p>• Oversee customer billing-related accounting activities to help ensure completeness and accuracy of revenue records.</p><p>• Perform account and bank reconciliations to resolve discrepancies and strengthen financial controls.</p>
<p>We are looking for a detail-oriented Purchasing Specialist to support purchasing operations for a manufacturing environment in Youngstown, Ohio. This role focuses on keeping materials, packaging, and outside processing activities aligned with production needs through active supplier communication and accurate order management. The ideal candidate will help maintain purchasing records, resolve supply issues promptly, and contribute to dependable material availability across the business.</p><p><br></p><p>Responsibilities:</p><p>• Monitor open purchase orders each day, follow up with suppliers on overdue raw materials, packaging, and outside processing, and provide clear delivery updates to internal teams.</p><p>• Maintain accurate purchasing and manufacturing order information within company systems to support planning, scheduling, and inventory visibility.</p><p>• Track rejected material claims with suppliers, coordinate replacement or return activity, issue debit-related documentation, and confirm credit resolution in partnership with quality and internal stakeholders.</p><p>• Review engineering change activity and update purchasing-related specifications or open orders based on direction from purchasing leadership.</p><p>• Conduct routine supplier reviews on upcoming deliveries and material readiness to verify on-time shipment performance and alignment with required order quantities.</p><p>• Support company-wide expediting efforts to secure materials and processing services needed to meet customer demand and plant production schedules.</p><p>• Assist with material shortage analysis and provide timely information to procurement leadership to help reduce supply risk.</p><p>• Help prepare and release purchase orders as assigned, while also working with accounting and inventory teams to resolve receiving or invoice discrepancies.</p><p>• Follow established operating procedures, report issues or progress to the Purchasing Manager, and provide backup support for purchasing leadership when needed.</p>
<p>Job Title: Administrative Assistant / Receptionist</p><p>Location: Warren, OH</p><p>Job Type: Full-Time, Contract-to-Hire</p><p>Pay Rate: $15-$17/hour</p><p>Schedule: Monday-Thursday, 8:00 AM-5:00 PM; Monday-Friday 8am-5pm during tax season</p><p><br></p><p>We are looking for an experienced and dependable Receptionist to support daily front-office operations in Warren, Ohio. This contract-to-permanent opportunity is ideal for someone who enjoys creating a welcoming client experience while keeping administrative tasks organized and on schedule. The person in this role will serve as a central point of contact for visitors, phone inquiries, and office support activities, helping maintain smooth day-to-day workflow.</p><p><br></p><p>Responsibilities:</p><p>• Welcome visitors warmly, register their arrival, and help direct them to the appropriate staff members or appointments.</p><p>• Open the office at the start of the day and secure the workspace at closing to ensure an orderly and efficient environment.</p><p>• Handle incoming and outgoing fax communications and keep document flow organized for timely processing.</p><p>• Scan records and other paperwork accurately to support bookkeeping and administrative needs.</p><p>• Enter payment, check, and invoice details into internal records with a high degree of accuracy.</p><p>• Sort, distribute, and prepare mail, including taking outbound items for delivery and making bank deposits as needed.</p><p>• Coordinate calendars by arranging appointments and following up with clients to confirm scheduled meetings.</p><p>• Prepare payroll checks and assist with routine clerical tasks that support the broader team.</p><p>• Pick up office or inventory-related orders when needed to help maintain daily operations.</p><p><br></p><p><br></p>
<p>We are looking for a dependable team member to provide overnight front desk and client support for a nonprofit organization in Cincinnati, Ohio. This Contract position is scheduled for third shift, averaging 32 hours per week across four shifts for an estimated 4 weeks. The person in this role will help maintain a safe, organized environment while supporting client engagement, documentation, and communication across the care team.</p><p><br></p><p>Responsibilities:</p><p>• Welcome visitors and provide front desk coverage during the overnight shift, ensuring a supportive and attentive presence.</p><p>• Document client activity and behavioral observations accurately in progress notes throughout each shift.</p><p>• Conduct routine rounds and periodic room checks to confirm clients are in appropriate areas and to promote safety.</p><p>• Monitor completion of assigned client tasks and follow up as needed to encourage accountability.</p><p>• Help track attendance for scheduled programs and remind clients of participation expectations.</p><p>• Share relevant updates with case managers and other team members to support continuity of care.</p><p>• Maintain orderly records and communicate important overnight developments to incoming staff at shift handoff.</p>
We are looking for a detail-oriented Accounting Clerk to join a banking organization in Blue Ash, Ohio on a Contract basis. This role supports core accounting operations by handling payment-related activities, assisting with cash transactions, and helping maintain accurate financial records. The ideal candidate is comfortable working with invoice processing, reconciliations, and administrative accounting tasks in a fast-paced environment.<br><br>Responsibilities:<br>• Review equipment funding payables and prepare disbursements for approval<br>• Support cash management functions by coordinating wire setup and helping track daily banking activity<br>• Assist with account reconciliation work, including balancing bank records and general ledger entries<br>• Compile and organize financial data to help produce recurring accounting and operational reports<br>• Perform data entry related to invoices, payments, and account activity with a high degree of accuracy<br>• Provide clerical and administrative support for the accounting team as needed<br>• Help maintain organized records and documentation for payment and reconciliation activities
We are looking for a Data Analyst to support revenue cycle performance through thoughtful reporting, data interpretation, and visual analytics in Westerville, Ohio. This contract opportunity with permanent potential is ideal for someone who can turn complex operational and financial data into clear recommendations that help leaders improve patient accounts outcomes. The role partners closely with analytics and revenue cycle stakeholders to build dependable reporting tools, surface performance insights, and guide informed business decisions while handling sensitive information with discretion.<br><br>Responsibilities:<br>• Evaluate revenue cycle and patient accounts data to uncover patterns, variances, and opportunities that influence operational and financial results.<br>• Gather, clean, transform, and organize data from multiple sources to create consistent datasets for recurring analysis and reporting.<br>• Design, update, and optimize dashboards, scorecards, and automated reports that improve visibility into key performance indicators.<br>• Deliver ad hoc analyses for leadership, translating findings into practical recommendations that support timely decision-making.<br>• Work with managers and business partners to investigate root causes of performance issues and quantify their impact on outcomes.<br>• Present analytical findings through concise written summaries, visualizations, and verbal updates tailored to stakeholder needs.<br>• Maintain clear documentation for data definitions, logic, methodologies, and reporting assets to support transparency and long-term usability.<br>• Collaborate effectively across teams, share knowledge with colleagues, and help maintain workflow coverage when business needs require additional support.
<p>We are looking for an experienced IT Procurement Auditor/Analyst to support a Contract position based in Cincinnati, Ohio. This role will oversee technology supplier relationships across hardware, software, cloud, and service providers while helping the organization strengthen value, control costs, and improve vendor accountability. The ideal candidate brings strong commercial judgment, deep experience with IT procurement, and the ability to lead sourcing strategies that support both financial and operational goals. This role is ONSITE, 5 days a week - no exceptions. NO REMOTE CANDIDATES WILL BE CONSIDERED.</p><p><br></p><p>Responsibilities:</p><p>• Lead negotiations for technology contracts, balancing pricing, service quality, risk exposure, and long-term business value.</p><p>• Build and refine a structured approach for IT sourcing, supplier governance, risk oversight, and performance evaluation.</p><p>• Manage a broad portfolio of technology vendors spanning software, hardware, cloud solutions, and outsourced services.</p><p>• Establish measurable service expectations by defining and monitoring service levels, key performance indicators, and supplier outcomes.</p><p>• Identify opportunities to reduce technology spend and improve contract terms across a high-value vendor landscape.</p><p>• Guide and develop procurement or vendor management team members while promoting disciplined, cost-aware decision-making.</p><p>• Partner with stakeholders across the enterprise to align supplier strategies with operational priorities and technology needs.</p><p>• Maintain organized vendor documentation, agreements, and supporting records to ensure visibility and compliance.</p>
We are looking for a Sales Support team member to join the team in a contract-to-permanent capacity. This position plays a key role in helping the national sales organization operate efficiently by coordinating customer setup, maintaining accurate sales data, and keeping critical account activities on track. The ideal candidate is organized, responsive, and comfortable working across multiple departments to support customer needs, distributor requirements, and ongoing sales initiatives.<br><br>Responsibilities:<br>• Provide daily operational assistance to the national sales team to help maintain smooth account and sales activity management.<br>• Coordinate onboarding activities for new customers and distribution partners, ensuring all required forms and documentation are completed accurately.<br>• Administer distributor portal updates, item setup paperwork, product submission materials, pricing details, and supporting records.<br>• Monitor sales opportunities, sample requests, customer inquiries, follow-up actions, and upcoming milestones to keep progress moving forward.<br>• Maintain complete and accurate customer, account, and pipeline information within Salesforce.<br>• Partner with operations, logistics, production, customer service, quality assurance, and finance teams to support order flow and account execution.<br>• Support new product rollouts by organizing the information customers and distributors need for successful launch and implementation.<br>• Prepare reports, presentation materials, pricing documentation, inventory summaries, and meeting support content for the sales team.<br>• Assist with proposal requests, customer applications, distributor paperwork, and new item submission processes.<br>• Help address issues related to orders, pricing, inventory availability, shipments, and service concerns while keeping records organized and deadlines on schedule.
We are looking for a detail-oriented Payroll Administrator to support accurate and timely payroll operations in Westerville, Ohio. This position plays a key role in reviewing payroll data, resolving discrepancies, and maintaining strong coordination with internal stakeholders and external service partners. The ideal candidate brings analytical strength, sound judgment, and hands-on experience managing payroll processes across multiple states.<br><br>Responsibilities:<br>• Oversee payroll processing activities to ensure employee payments are completed accurately and within established deadlines.<br>• Review payroll records and related data outputs to identify inconsistencies, investigate variances, and implement corrections as needed.<br>• Perform reconciliations between payroll reports and outbound data files to confirm completeness and accuracy.<br>• Conduct routine audits of payroll information, calculations, and supporting records to maintain compliance and data integrity.<br>• Track issue resolution timelines, follow up on open items, and help drive prompt closure of payroll-related discrepancies.<br>• Analyze recurring payroll problems to determine underlying causes and recommend practical process improvements.<br>• Collaborate with third-party vendors and cross-functional business teams to address payroll questions, system-related issues, and data concerns.<br>• Maintain a strong working knowledge of payroll systems and reporting tools to support efficient processing and troubleshooting.
<p>Robert Half Management Resources is currently looking for an experienced Controller to provide onsite accounting leadership for a manufacturing operation in Piqua, OH. This interim Controller opportunity is ideal for a hands-on finance leader who can step in quickly, maintain continuity in close activities, and support accurate financial reporting during an interim period. This role is based 100% onsite at the client's location in Piqua, OH. Role is expected to last through the end of the year, with potential for extensions.</p><p><br></p><p>Responsibilities:</p><p>• Lead the completion of monthly, quarterly, and annual close activities while helping the team maintain an efficient reporting cadence.</p><p>• Create, review, and record journal entries in alignment with U.S. GAAP and company accounting standards.</p><p>• Reconcile balance sheet accounts, investigate discrepancies, and clear outstanding items in a timely manner.</p><p>• Carry out assigned internal control procedures and maintain clear documentation to support compliance requirements.</p><p>• Organize schedules, workpapers, and related records needed for financial reporting and audit support.</p><p>• Manage accounting activities related to fixed assets, accruals, and prepaid balances to ensure accurate period-end reporting.</p><p>• Partner with internal and external auditors by preparing requested analysis and responding to documentation needs.</p><p>• Evaluate existing accounting workflows and recommend practical improvements that enhance controls and streamline close execution.</p><p>• Produce ad hoc financial analysis and reporting to support business and operational decision-making.</p><p>• Collaborate with leadership while serving as an individual contributor in a fully onsite environment without direct reports.</p>
We are looking for an Accounting Assistant to support day-to-day financial operations for a contract assignment based in Columbus, Ohio. This Contract position is ideal for someone who is comfortable handling transactional accounting tasks, maintaining accurate records, and working with both payables and receivables. The right candidate will bring strong attention to detail, sound organizational skills, and experience using accounting systems to keep financial processes running smoothly.<br><br>Responsibilities:<br>• Process vendor invoices accurately, assign appropriate coding, and prepare payments in line with established procedures.<br>• Record incoming customer payments, monitor open balances, and help maintain current and accurate accounts receivable records.<br>• Reconcile bank activity against internal financial records and investigate discrepancies to ensure reporting accuracy.<br>• Maintain organized accounting documentation and update financial information in QuickBooks and related systems.<br>• Assist with routine account reviews to support timely month-end close activities and accurate ledger maintenance.<br>• Communicate with internal teams and external contacts to resolve invoice issues, payment questions, and account variances.
<p>We are looking for a detail-oriented Staff Accountant to join our team on a contract basis in Enon Nt, Ohio. This position requires a solid foundation in accounting principles and offers an opportunity to contribute to critical financial processes, including journal entries, audit preparation, and documentation. The role is expected to last approximately 2-3 months, providing valuable support to ongoing projects.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review journal entries, ensuring accuracy and resolving discrepancies.</p><p>• Provide support for year-end audits, including gathering and organizing necessary documentation. </p><p>• Document legacy financial processes in Oracle to ensure clarity and compliance.</p><p>• Analyze financial data to identify trends and support decision-making.</p><p>• Collaborate with team members to streamline accounting procedures and improve efficiency.</p><p>• Perform bank reconciliations and maintain accurate records for accounts payable and receivable</p><p>• Assist with month-end close processes and ensure timely reporting.</p><p>• Utilize intermediate Excel skills, including pivot tables, to manage and analyze data.</p><p>• Adapt quickly to new tasks and demonstrate flexibility in a dynamic work environment.</p><p><br></p><p>For immediate consideration, please contact Robert Half Talent Solutions at 937-224-0600</p>
<p>Our client is seeking a detail-oriented Purchasing Administrative Assistant for a 6-month contract assignment. This role will support purchasing and administrative operations by processing purchase orders, coordinating with vendors, tracking deliveries, and maintaining accurate procurement records. The ideal candidate is organized, proactive, and comfortable working in a fast-paced environment.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Create, process, and track purchase orders in a timely and accurate manner</li><li>Communicate with vendors regarding pricing, order status, delivery schedules, and invoice discrepancies</li><li>Maintain purchasing records, contracts, and vendor files</li><li>Assist with sourcing products, obtaining quotes, and comparing pricing</li><li>Coordinate with internal departments to confirm purchasing needs and delivery timelines</li><li>Monitor inventory levels and help ensure materials or supplies are ordered as needed</li><li>Reconcile purchase orders, packing slips, and invoices</li><li>Support general administrative duties related to procurement and supply chain activities</li><li>Prepare reports and update purchasing data in internal systems</li></ul><p><br></p>
<p>We are seeking an experienced Agile Coach to support Agile delivery initiatives. This Long-term Contract position focuses on coaching teams and leaders, strengthening Agile practices, and improving delivery outcomes across complex programs. The role works closely with cross-functional stakeholders to build team effectiveness, enable consistent execution, and advance organizational agility in an onsite setting four days per week.</p><p><br></p><p>Responsibilities:</p><p>• Advise leaders, Product Owners, Scrum Masters, and delivery teams on effective Agile ways of working and practical application of Lean principles.</p><p>• Lead coaching, mentoring, and workshop sessions that help teams increase accountability, ownership, and continuous improvement.</p><p>• Facilitate core Agile events such as sprint planning, daily coordination meetings, reviews, retrospectives, cross-team synchronization sessions, and planning workshops.</p><p>• Drive improvements in team performance by identifying recurring obstacles, analyzing root causes, and guiding sustainable corrective actions.</p><p>• Establish and reinforce fit-for-purpose delivery practices across Scrum, Kanban, SAFe, and hybrid operating models.</p><p>• Partner with leadership to remove organizational barriers, clarify team roles, and strengthen alignment between strategic priorities and execution.</p><p>• Improve visibility into work intake, prioritization, dependencies, and delivery flow to support better predictability and business value realization.</p><p>• Promote a culture of trust, transparency, collaboration, and psychological safety that enables high-performing teams to succeed.</p>
We are looking for an Accounting Clerk to support daily financial operations for a team in Columbus, Ohio. This Long-term Contract opportunity offers a flexible 20-hour workweek, with the option to work either morning or afternoon shifts. The position is well suited for someone who is comfortable working with reconciliations, financial entries, and detailed accounting records while using Excel and accounting software effectively.<br><br>Responsibilities:<br>• Reconcile account balances and review financial records to identify and resolve discrepancies.<br>• Prepare and post debit and credit entries with a high degree of accuracy and attention to detail.<br>• Process invoices and maintain organized records to support timely accounts payable activities.<br>• Assist with accounts receivable tasks, including recording payments and updating customer account information.<br>• Enter financial data into accounting systems and spreadsheets while ensuring completeness and accuracy.<br>• Use Excel to track, analyze, and organize accounting information for reporting and daily operations.<br>• Support routine bookkeeping activities in QuickBooks and help maintain accurate financial documentation.
<p>Robert Half Management Resources is currently look for an experienced Controller to support a light manufacturing client onsite in Columbus, OH for 2-3 months. This opportunity is ideal for a hands-on accounting leader who can provide immediate support across accounting operations while helping maintain continuity during a leadership transition. The person in this position will oversee key financial activities, guide a small team, and contribute to accurate reporting, compliance, and operational decision-making. Candidates with a background in manufacturing environments and strong exposure to core accounting processes will be well suited for this assignment. This role is 100% onsite in Columbus, OH. The interim controller role is needed until a permanent controller is hired; interim controller can be considered for the permanent role if interested.</p><p><br></p><p>Responsibilities:</p><p>• Direct daily accounting operations, ensuring financial records, transactions, and reporting are completed accurately and on schedule.</p><p>• Supervise one direct report and provide leadership across accounting activities that support the broader organization and related entities.</p><p>• Manage essential processes such as accounts payable, accounts receivable, collections, cash activity, accruals, and bank reconciliations.</p><p>• Oversee payroll administration, including commissions, benefit deductions, and coordination of payroll-related records.</p><p>• Lead the month-end close process, prepare journal entries, and deliver timely financial statements and management reports.</p><p>• Develop and monitor budgets, forecasts, variance analyses, fixed asset schedules, and chart of accounts maintenance.</p><p>• Strengthen accounting procedures, internal controls, and financial workflows to support accuracy and consistency.</p><p>• Coordinate tax and compliance activities, including sales tax filings, audit support, government reporting, and covenant-related tracking.</p><p>• Provide financial insight through cost analysis, profitability reporting, and operational metrics to support leadership decisions.</p>
<p>We are seeking an In-House Employment Counsel to support a prominent client's employment and labor-related legal needs. This position will partner closely with business leaders, human resources, labor relations, and operations to provide practical legal guidance, promote consistent workplace practices, and mitigate employment-related risk.</p><p><br></p><p>Responsibilities</p><ul><li>Advise managers, human resources professionals, and business leaders on employment law matters, including workplace conduct, performance management, disciplinary actions, terminations, accommodations, and policy interpretation.</li><li>Serve as a key legal resource for complex or escalated employee relations matters, partnering with senior legal leadership to achieve timely and effective resolutions.</li><li>Conduct workplace investigations, compliance reviews, and audits at operating locations; prepare written findings and recommend appropriate corrective actions.</li><li>Develop and deliver employment law and employee relations training for supervisors, managers, and human resources teams.</li><li>Partner with labor relations and operational leadership to interpret collective bargaining agreements and advise on union-related workplace matters.</li><li>Identify emerging employment risks and develop proactive strategies to prevent disputes and strengthen compliance.</li><li>Respond to workforce-related legal inquiries with practical, business-minded guidance that balances operational objectives with legal requirements.</li><li>Support the consistent interpretation and implementation of employment policies across locations.</li></ul><p><br></p>
<p>About the Opportunity</p><p>We are seeking a <strong>Desktop Support Analyst</strong> to provide exceptional end-user support while helping oversee the organization's IT asset lifecycle. This role will serve as a primary point of contact for desktop support issues and will play a critical role in managing hardware assets, software inventory, device deployments, and technology refresh initiatives.</p><p>The ideal candidate combines strong technical troubleshooting skills with experience maintaining accurate asset records, coordinating technology deployments, and ensuring employees have the tools they need to be productive.</p><p>WKey Responsibilities</p><p>End User Support</p><ul><li>Provide Tier 1 and Tier 2 support for desktops, laptops, mobile devices, printers, and peripheral equipment.</li><li>Troubleshoot and resolve hardware, software, operating system, and connectivity issues.</li><li>Support Microsoft 365 applications including Outlook, Teams, OneDrive, and Office applications.</li><li>Assist with account administration, password resets, access requests, and device provisioning.</li><li>Image, configure, deploy, and upgrade desktop and laptop systems.</li><li>Support conference room technologies and remote workforce tools.</li><li>Document incidents, requests, and resolutions within the IT ticketing system.</li><li>Escalate complex issues to infrastructure, networking, security, or application support teams when necessary.</li></ul><p>IT Asset & Lifecycle Management</p><ul><li>Maintain accurate inventory records for desktops, laptops, monitors, mobile devices, peripherals, and software assets.</li><li>Track technology assets throughout their lifecycle, including procurement, deployment, maintenance, refresh, reassignment, and disposal.</li><li>Manage asset receiving, tagging, inventory audits, and reconciliation activities.</li><li>Coordinate employee onboarding and offboarding processes, ensuring timely device deployment and recovery.</li><li>Monitor hardware warranties, lease expirations, and refresh schedules.</li><li>Partner with vendors and procurement teams to support hardware ordering and inventory management.</li><li>Ensure asset management documentation remains current and audit-ready.</li><li>Generate reports on asset utilization, inventory levels, lifecycle status, and replacement planning.</li><li>Assist with software license tracking and compliance initiatives.</li><li>Support endpoint lifecycle programs, including workstation refreshes and equipment standardization efforts.</li></ul>
<p><br></p><p><br></p><p>Responsibilities:</p><p>• Provide daily administrative and operational assistance to credit staff and department leadership to keep workflows moving efficiently.</p><p>• Compile, organize, and maintain accounts receivable, debtor, and credit-related records so information remains current and accessible.</p><p>• Update account details and perform routine maintenance across internal systems, spreadsheets, and tracking resources.</p><p>• Prepare recurring reports, review materials, and supporting documentation for portfolio discussions and leadership meetings.</p><p>• Record key meeting outcomes, decisions, and follow-up items, then help monitor progress on outstanding tasks.</p><p>• Investigate data inconsistencies, research missing details, and escalate issues as needed to support accurate credit files.</p><p>• Respond to ad hoc reporting requests, special assignments, and departmental projects that support credit operations and risk monitoring.</p><p>• Partner closely with analysts to ensure documentation is complete, well organized, and ready for ongoing portfolio review.</p>
<p><strong>Technical Project Coordinator/Admin</strong></p><p><strong>Onsite in West Chester, OH</strong></p><p><strong>Contract through 12/31/26 with potential extensions</strong></p><p><br></p><p>Support the coordination and execution of business service installations, upgrades, remediation efforts, and services engagements. This role serves as the central point of communication between field technicians, operations teams, vendors, project stakeholders, and customers to ensure successful day-of-service delivery. The position requires strong organizational skills, real-time issue resolution, and the ability to manage multiple installation activities simultaneously in a fast-paced operational environment. Standard hours are 9:30 AM to 6:00 PM EST.</p><p><br></p><p><strong>Responsibilities</strong>:</p><ul><li>Coordinate day-of-service activities for installation, upgrade, remediation, and services engagements.</li><li>Conduct pre-dispatch readiness reviews with field technicians to confirm schedules, scope, access requirements, materials, and technical preparedness.</li><li>Provide real-time operational support to field technicians throughout service events.</li><li>Monitor installation progress and track milestone completion against established implementation timelines.</li><li>Maintain accurate project status updates and provide hourly progress reporting within designated project tracking systems.</li><li>Serve as the primary point of contact for communications between field personnel, project teams, management, vendors, and customers.</li><li>Ensure required documentation, test results, photographs, and project records are completed, approved, and uploaded within established timelines.</li><li>Validate completion of deliverables and confirm work orders are properly closed before technician release.</li><li>Escalate risks, delays, and operational issues as needed to support successful project execution.</li></ul>